The Greenhead Hotel

I thought the prices for food were a little steep as there was also a service charge added on top which was cheeky.

Housekeeping go go up a notch - nothing serious just little bits that obviously hadn't been done for a while. The mattress wasn't the best, but we had a great sleep so it can't have been too bad (bedding was immaculate!)
I think the staff that were in could all be new and finding their feet, so it didn't feel like an operation running like a well-oiled machine, but all the best to them! Friendly, pleasant, I wish them all the best!

La douche qui n'avait qu'un filet d'eau et l'hygiène qui laissait à désirer.

Dinner was ok. Average. There is no ambience in the bar with bright lighting, dance music and plastic flowerpots on the table.
Starter plates were not cleared away when mains brought, so they stayed on the table.
The table next to us ordered a filter coffee. It took 20 mins. There were 6 customers.
We didn't have pudding.
.
The main problem was when we were shown to breakfast in the bar the next morning ( as we had a dog, no problem that we couldn't sit in the restaurant) however, no cleaning had been done from the night before.
At all. None.
The tables were dirty, there was dirty napkins on tables and the floor, dirty glasses on the dirty bar, one table, which the staff member ( possible owner? ) sat at playing on his phone during breakfast service was filthy, used napkins, drink stains and food all over the floor.
A child's bouncy ball in the middle of the dirty carpet.
A piece of paper which had been on the floor of the bar the night before was still there.

Note: Outside the beer terrace and garden were strewn with litter, there are plastic flowers shoved in dilapidated window boxes, one of which gave up the ghost at one point and lays rotten and broken on the floor, it's contents upended and spilled. The only real plants, possibly dahlias before they died now stand sentry at the door of the pub
brown, crispy and dead as a dodo.

When I told the staff member at Check Out I wanted the 10% service charge ( that we had been told would be on our food bill ) removing, he didn't even ask why.
So I explained- I have never, ever, been seated at breakfast in such a dirty space, he was completely unaccountable, implying that he was on his own for the breakfast shift, I asked why he, and the waitress who was working with him the night before had not cleaned up at the end of the night, his response, I'll talk to her about that!

I told him he should be cleaning, not sitting on his phone watching tiktok. His excuse?

The bed was very small. I had stayed there a year ago and the food menu is much more restrictive. The actual menu on the night was even shorter than the on line one. All short order options decently cooked but no interesting choices or even a range of usual pub menu home cooked options

Breakfast was chaotic, quality was ok

A very uncomfortable bed. No plug sockets near bed to charge phones or watches.

Price-wise I thought it was on the steep side, especially for what you get...a slighlty outdated bathroom and a room with sight to the railway track.
The staff, as said, was okey, but also not more than that. Pretty unimpressed by their guests it seemed. The breakfast was so so...felt hurried with veggie saucage from the microwave.

Uncomfortable bed. Mattress springs gone. Issue reported previously in other comments. Had to sleep on the floor! . A good night’s sleep is CRITICAL. The other comments below are to give fair warning.
Furniture very tired and seat from our room had been removed for a broken leg.
Room 6 is above bar so noisy until late. Also you hear everything said in the corridor with doors opening and closing without adequate sound proofing or door seals.
WiFi unavailable in the night
Blind on window doesn’t keep the sun out.
Don’t expect gastro pub food. Very ordinary and limited choice with nothing ‘healthy’ on the menu.
Concerned there was no fire escape route plan in the room
Very very expensive for a very moderate place.
Owner advised of issues, feigned no knowledge of key issues ( but clear from other comments!)

Service in the restaurant and breakfast was very casual.

Food was expensive for what it was

Food very poor quality. Owners not welcoming or respectful to staff. Most expensive hotel on our six day walk with the worst overall standard.

The rooms were below average and expensive for what they are. The dining room is soulless and the evening meal was poor and overpriced.