Hampton Inn and Suites Altoona-Des Moines by Hilton

Hotels
Hampton Inn
9 (268 reviews)
215 Adventureland Drive NW , Altoona , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Convenient location
Great breakfast
Cons:
High pet fees
Hard beds
Room cleanliness issues

Categories

Cleanliness
8.25
General sentiment indicates that rooms were clean, though some reviews mentioned room cleanliness issues.
Service
9.75
Consistent praise for staff service, highlighted by friendly interactions and quick resolutions.
Location
9.25
Multiple reviews mentioned convenient and safe location.
Room Quality
8.25
Some reviews noted the comfort of beds; however, issues with hard beds were highlighted by a guest.
Amenities
9.25
Good feedback on breakfast and other amenities like air conditioning and check-in ease.
Value for Money
8.75
Comments suggesting that some fees were unexpectedly high, impacting perceived value.
Food and Beverage
9.25
Overall positive sentiment about breakfast offerings.
Overall Experience
9.25
General sentiment from several reviews indicates a high level of satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 08:05

Property Description

Convenient Location

Located just 21 km away from popular attractions like Hy-Vee Hall and Wells Fargo Arena, Hampton Inn and Suites Altoona-Des Moines by Hilton offers a prime spot in Altoona. The hotel's proximity to the Iowa Events Center, Science Center of Iowa, and Iowa State Capitol Building makes it an ideal choice for travelers looking to explore the city.

Modern Amenities

This 3-star hotel boasts a 24-hour front desk, ensuring that guests receive top-notch service around the clock. The property is non-smoking, providing a comfortable and healthy environment for all visitors.

Easy Accessibility

With Des Moines International Airport only 27 km away, Hampton Inn and Suites Altoona-Des Moines by Hilton offers easy access for travelers flying in and out of the city. Book your stay now for a convenient and enjoyable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    No internet access available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 268 reviews
Cleanliness: 8.25
Service: 9.75
Location: 9.25
Room Quality: 8.25
Amenities: 9.25
Value for Money: 8.75
Food and Beverage: 9.25
Overall Experience: 9.25
K
Kipfer solo_traveller us
10
2026-04-20 via Nuitee
K
Kristin solo_traveller us
9
2026-03-26 via Nuitee
J
Joe extended_group us
9
2026-03-16 via Nuitee
K
Kara family_with_children us
10
The staff was friendly and helpful. The room was clean and comfortable.
Pros:

That it was clean

Cons:

That breakfast was not put out earlier. I think 6 am is a good time especially for travelers leaving early.

2026-03-15 via Nuitee
S
scott solo_traveller us
8
Pros:

The location was perfect from where my jobsite was located.

Cons:

The breakfast should have been better.

2026-02-26 via Nuitee
P
Pamela solo_traveller us
9
Pros:

It was all good.

Cons:

Nothing

2026-02-10 via Nuitee
W
Wade couple us
10
Pros:

Didn't eat there

2026-01-19 via Nuitee
B
Brad family_with_children us
1
2026-01-19 via Nuitee
J
Jeff couple us
8
2026-01-19 via Nuitee
D
Debra couple us
10
Excellant
Pros:

It was very good - nice selection

Cons:

Nothing to complain about

2026-01-19 via Nuitee
L
LaShaun couple us
7
2026-01-19 via Nuitee
M
Michael family_with_children us
9
2026-01-19 via Nuitee
J
John couple us
10
2026-01-19 via Nuitee
S
steinhardt couple us
8
2026-01-10 via Nuitee
R
Robert couple us
8
2026-01-08 via Nuitee
S
Sarah or Angel couple us
1
Hilton says Booking.com is the cause of undisclosed fee structure
Pros:

location was convenient

Cons:

The pet fee charged was $75 for a $100/night room and was not disclosed as such until AFTER the stay. When I contacted Hilton to inquire, the customer service was atrocious and unhelpful, they placed the blame at Booking.com's feet; Hilton said Booking.com didn't allow the fees to be listed, and apparently we were to be mind-readers about the extraordinary fee. I have now filed a dispute with the credit card company. I did not know using Booking.com would result in getting into a transaction that would cost 75% MORE than expected. This will absolutely color what website I use to book future trips with.

2025-12-30 via Nuitee
R
Randy couple us
10
2025-12-09 via Nuitee
E
Ericka couple us
9
Pros:

Breakfast was great, clean hotel

Cons:

The beds were hard and too firm and the pillows were very lumpy.

2025-11-29 via Nuitee
J
Jennifer couple us
9
Had a great time, would stay again.
Pros:

Very convenient location, super clean. Really friendly staff.

Cons:

Not a big variety for breakfast but decent enough.

2025-11-20 via Nuitee
C
Christopher solo_traveller us
7
2025-11-12 via Nuitee