Hilton Kota Kinabalu

Hotels
•
Hilton Hotels & Resorts
8.9 (1694 reviews)
Jalan Tunku Abdul Rahman, Asia City , Kota Kinabalu , MY
+60 88-356 000

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Paid
Children allowed

Facilities

WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
Family rooms
See all facilities

Review Highlights

Pros:
Great staff service
Clean and comfortable facilities
Convenient location
Cons:
Noisy breakfast area
Dim lighting in some rooms

Categories

Cleanliness
8.94
The hotel is clean, well-maintained, and very comfortable. Generally positive sentiment expressed regarding cleanliness.
Service
9.41
Everyone I encountered went out of their way to make me feel welcome and cared for, with specific commendations for attentive staff.
Location
9.05
The ease of accessibility due to the location was a major plus point, being away from traffic congestion.
Room Quality
8.8
The room was nice and quiet, the bed comfy, creating a very enjoyable stay.
Amenities
8.73
Swimming pool well-maintained and very clean, along with the common hotel facilities meeting expectations.
Value for Money
8.59
Pricing may not align with some expectations, particularly regarding breakfast options.
Food and Beverage
8.44
Breakfast was noted as a problem due to noise and lack of space, impacting enjoyment.
Overall Experience
9.21
The overall experience exceeded my expectations and was memorable, with high praise for staff and comfort.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 12:38

Property Description

Luxurious Accommodation

Indulge in elegantly decorated rooms with modern amenities, including access to Executive Lounge for exclusive privileges.

Dining and Entertainment

Savor a daily buffet breakfast at Urban Kitchen, enjoy cocktails at various bars, and dine at Rooftop Poolside Bar & Grill while taking in stunning city views.

Prime Location

Explore Kota Kinabalu with ease - minutes away from Jesselton Jetty, handicraft markets, waterfront dining, and shopping malls.

Book now to experience luxury and convenience at Hilton Kota Kinabalu.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BKI

Location

Property Accessibility

Public Area
  • Ramp: Yes
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.9
Based on 1694 reviews
Cleanliness: 8.94
Service: 9.41
Location: 9.05
Room Quality: 8.8
Amenities: 8.73
Value for Money: 8.59
Food and Beverage: 8.44
Overall Experience: 9.21
U
ummarah • solo_traveller • gb
9
Amazing staff, spacious room and food but spoiled by dirty carpet!
Pros:

Bathroom was very clean and updated. Ordered food to eat in the room which was great value for money and hot. Staff were very polite and helpful- cleaning staff and reception areas. Room was spacious.

Cons:

Room but Spoiled by a dirty stained carpet. Tv options very poor!

2026-10-31 • via Nuitee
U
ummarah • solo_traveller • gb
5
Manageable for the duration I was there. Nothing special
Pros:

The location

Cons:

I thought for the price the Hilton name should offer more. There was no element of staff and the hotel going above and beyond for its residence. No element of making the stay more comfortable. When asked if I could check in earlier like other highly competitive hotels I expected them to go out of their way to make me feel comfortable instead I was being charged more than the room itself.

2026-10-31 • via Nuitee
E
Ennyza • extended_group • my
10
2026-10-30 • via Nuitee
M
Mohd Hisyam • solo_traveller • my
10
2026-10-30 • via Nuitee
S
Schuler • family_with_children • de
8
2026-10-29 • via Nuitee
K
Kate • family_with_children • au
9
Pros:

Breakfast, adjoining rooms were spacious, pool

2026-10-28 • via Nuitee
B
Bui Khiong • solo_traveller • my
10
2026-10-27 • via Nuitee
W
Will • solo_traveller • au
1
2026-10-27 • via Nuitee
J
Jafri • couple • my
6
2026-10-25 • via Nuitee
E
elizabeth • family_with_children • my
8
The staff were incredibly friendly and helpful. We enjoyed our stay and will definitely return.
Pros:

excellent staff, very friendly. Nice pool area with good colour scheme. Lobby area very nice. Good breakfast.

Cons:

the lighting in the room was a little too dark, another lamp was needed.

2026-10-23 • via Nuitee
F
Fatin Nor Atilia • couple • my
10
2026-10-21 • via Nuitee
S
Siti • solo_traveller • my
9
2026-10-20 • via Nuitee
A
Andrew • couple • gb
8
Really enjoyed the stay
Pros:

Staff were unbelievably attentive

2026-10-19 • via Nuitee
C
Cath • solo_traveller • gb
10
Pros:

Great shower n bathroom products

2026-10-19 • via Nuitee
T
Thamarai • couple • sg
10
2026-10-19 • via Nuitee
H
Hun Suan • couple • my
1
TIME TO CONSIDER TOTAL CLEAN UP OR TOTAL REFURBISHED
Cons:

The room smells badly and the pillows were too soft plus the toilet fitting are all getting old

2026-10-19 • via Nuitee
J
John • couple • ie
9
Great, exactly what we were hoping for when we chose the Hilton
Pros:

We moved here from another hotel in KK which in our opinion was very disappointing in amost all aspects. The Hilton was in the same price bracket and excelled in all. The room was great, spacious and clean. The breakfast had a wide choice of quality options and the pool area was fantastic. location was also good with Gaya Street and the night market within walking distance.

Cons:

Very little to nit pick.

2026-10-19 • via Nuitee
A
Alex • couple • au
9
Pros:

Good location, cleanliness, overall enjoyment

Cons:

Nothing

2026-10-18 • via Nuitee
T
Thomas • couple • ch
10
2026-10-13 • via Nuitee
C
Cyril • family_with_children • my
10
2026-10-12 • via Nuitee