Hilton Kota Kinabalu

Hotels
•
Hilton Hotels & Resorts
8.9 (1609 reviews)
Jalan Tunku Abdul Rahman, Asia City , Kota Kinabalu , my

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Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great staff service
Clean and comfortable facilities
Convenient location
Cons:
Noisy breakfast area
Dim lighting in some rooms

Categories

Cleanliness
8.94
The hotel is clean, well-maintained, and very comfortable. Generally positive sentiment expressed regarding cleanliness.
Service
9.41
Everyone I encountered went out of their way to make me feel welcome and cared for, with specific commendations for attentive staff.
Location
9.05
The ease of accessibility due to the location was a major plus point, being away from traffic congestion.
Room Quality
8.8
The room was nice and quiet, the bed comfy, creating a very enjoyable stay.
Amenities
8.73
Swimming pool well-maintained and very clean, along with the common hotel facilities meeting expectations.
Value for Money
8.59
Pricing may not align with some expectations, particularly regarding breakfast options.
Food and Beverage
8.44
Breakfast was noted as a problem due to noise and lack of space, impacting enjoyment.
Overall Experience
9.21
The overall experience exceeded my expectations and was memorable, with high praise for staff and comfort.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 12:38

Property Description

Luxurious Accommodation

Indulge in elegantly decorated rooms with modern amenities, including access to Executive Lounge for exclusive privileges.

Dining and Entertainment

Savor a daily buffet breakfast at Urban Kitchen, enjoy cocktails at various bars, and dine at Rooftop Poolside Bar & Grill while taking in stunning city views.

Prime Location

Explore Kota Kinabalu with ease - minutes away from Jesselton Jetty, handicraft markets, waterfront dining, and shopping malls.

Book now to experience luxury and convenience at Hilton Kota Kinabalu.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BKI

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in all areas and charges are applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs MYR 5 per hour.

Location

Property Accessibility

Public Area
  • Ramp: Yes
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.9
Based on 1609 reviews
Cleanliness: 8.94
Service: 9.41
Location: 9.05
Room Quality: 8.8
Amenities: 8.73
Value for Money: 8.59
Food and Beverage: 8.44
Overall Experience: 9.21
M
Mardiah • extended_group • my
8
Pros:

Breakfast,Pool & gym

2026-06-12 • via Nuitee
D
Dorothy • solo_traveller • my
10
2026-06-12 • via Nuitee
A
Angela • couple • za
10
Good value comfortable stay
Pros:

Conveniet location
Clean and comfortable rooms
the best coffee at the coffee shop in the reception area
good food
cold beers

Cons:

We liked everything

2026-06-12 • via Nuitee
K
Kaibin • couple • my
10
Great stay for the price, close to food places and attractions
Pros:

It is close to Tower Clock (walking distance) and also many sea food restaurant and convenient stores. It is near Jetty too (7min by car).There’s also cover for indoor drop off which is super helpful during rainy days. There’s also cover concierge service is excellent where they allow me to keep my stuff with them even that day I have checked out. The lobby is super cosy and nice to relax with great music background played. Staffs are smiling and approachable!

2026-06-12 • via Nuitee
H
Henriette • couple • au
10
2026-06-10 • via Nuitee
Y
YONGYEAN • couple • kr
10
Pros:

메리어트 있다가 힐튼 숙박했습니다. 조식 비교가 안될 정도로 힐튼이 낫구요. 수영장 등 부대시설또한 힐튼이 낫습니다. 메리어트는 인피니티 풀과 바다가 앞이라는 위치 때문에 선택했는데 다시 코타키나발루를 간다면 힐튼에서 머무르고 싶어요.

Cons:

위치

2026-06-08 • via Nuitee
E
Elke • solo_traveller • pt
10
Se voltar um dia KK, ficarei certamente no Hilton.
Pros:

Tudo. O conforto, os quartos, a simpatia dos funcionários. As dicas e a simpatia do Senhor Alex Khin, Assistant Restaurant Manager.

Cons:

Nada

2026-06-07 • via Nuitee
Y
You Jy • couple • my
8
2026-06-06 • via Nuitee
A
ABDUL HADI • couple • my
10
Excellent
Pros:

Very good

Cons:

Na

2026-06-06 • via Nuitee
C
Charles • couple • fr
10
Everything was perfect
Pros:

Amazing room breakfast and swimming pool

Cons:

The room was cold, I didn’t understood how the air conditioning worked

2026-06-05 • via Nuitee
R
Rospian • solo_traveller • my
8
Pros:

Facilities

Cons:

Swimming pool exposed with direct sunlight

2026-06-04 • via Nuitee
E
Elke • solo_traveller • pt
10
2026-06-02 • via Nuitee
M
Muhamad • solo_traveller • my
9
Very nice hotel to stay, Tq Nuren ❤️
2026-06-02 • via Nuitee
A
Azmi • solo_traveller • my
10
2026-06-02 • via Nuitee
H
Hastanti • couple • my
10
2026-06-01 • via Nuitee
S
Say Liang • family_with_children • my
9
My family had a great time and will stay again
Pros:

The service is excellent

Cons:

Just maybe if the room has a smart tv that can access YouTube and Netflix will be great. The screen mirroring lags and inconsistent when I used it.

2026-05-30 • via Nuitee
Y
yoon choy • extended_group • my
8
2026-05-28 • via Nuitee
S
Stan • family_with_children • my
9
Pros:

Good location, room clean, nice breakfast with great varieties and availability of family connecting room is a great option for family with kids.

2026-05-27 • via Nuitee
Y
yoon choy • couple • my
8
2026-05-27 • via Nuitee
L
Lawrence • solo_traveller • sg
6
Pros:

Beds were comfortable. Staff helpful

Cons:

No waiting zone at pickup area. Missed my Grab ride because it couldn't wait

2026-05-25 • via Nuitee