Hilton Kota Kinabalu

Hotels
Hilton Hotels & Resorts
8.9 (1588 reviews)
Jalan Tunku Abdul Rahman, Asia City , Kota Kinabalu , my

Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great staff service
Clean and comfortable facilities
Convenient location
Cons:
Noisy breakfast area
Dim lighting in some rooms

Categories

Cleanliness
8.94
The hotel is clean, well-maintained, and very comfortable. Generally positive sentiment expressed regarding cleanliness.
Service
9.41
Everyone I encountered went out of their way to make me feel welcome and cared for, with specific commendations for attentive staff.
Location
9.05
The ease of accessibility due to the location was a major plus point, being away from traffic congestion.
Room Quality
8.8
The room was nice and quiet, the bed comfy, creating a very enjoyable stay.
Amenities
8.73
Swimming pool well-maintained and very clean, along with the common hotel facilities meeting expectations.
Value for Money
8.59
Pricing may not align with some expectations, particularly regarding breakfast options.
Food and Beverage
8.44
Breakfast was noted as a problem due to noise and lack of space, impacting enjoyment.
Overall Experience
9.21
The overall experience exceeded my expectations and was memorable, with high praise for staff and comfort.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 12:38

Property Description

Luxurious Accommodation

Indulge in elegantly decorated rooms with modern amenities, including access to Executive Lounge for exclusive privileges.

Dining and Entertainment

Savor a daily buffet breakfast at Urban Kitchen, enjoy cocktails at various bars, and dine at Rooftop Poolside Bar & Grill while taking in stunning city views.

Prime Location

Explore Kota Kinabalu with ease - minutes away from Jesselton Jetty, handicraft markets, waterfront dining, and shopping malls.

Book now to experience luxury and convenience at Hilton Kota Kinabalu.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BKI

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in all areas and charges are applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs MYR 5 per hour.

Location

Property Accessibility

Public Area
  • Ramp: Yes
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.9
Based on 1588 reviews
Cleanliness: 8.94
Service: 9.41
Location: 9.05
Room Quality: 8.8
Amenities: 8.73
Value for Money: 8.59
Food and Beverage: 8.44
Overall Experience: 9.21
S
Siti Es Husnina couple bn
9
2026-05-13 via Nuitee
S
Sharon couple my
8
2026-05-12 via Nuitee
R
Rachel solo_traveller gb
10
Pros:

Excellent breakfast,, amazing choice. Very welcoming staff.

Cons:

Nothing, all good.

2026-05-12 via Nuitee
E
emanuele couple ch
9
Ottimo soggiorno
Pros:

Struttura molto elegante e curata.
Camera bella, elegante e spaziosa. Letto comodo e anche i cuscini.
Ottima colazione a buffet molto grande.
Personale molto molto cordiale e servizievole

Cons:

L’isolazione delle camere verso il corridoio è buona ma potrebbe essere migliore in quanto diversi ospiti maleducati di sera/notte quando passano in corridoio mantengono la voce alta e si sente in camera

2026-05-11 via Nuitee
S
Siti Nurizzati couple bn
8
Great
Pros:

Location is great

Cons:

Both pillow a bit soft, it would be better if guest get to have options

2026-05-11 via Nuitee
T
Thorsten couple de
9
2026-05-11 via Nuitee
K
Kanddy Loo solo_traveller my
8
Pros:

The breakfast. A wide variety of food served. However, would be nice if you can serve local coffee like Tenom coffee

Cons:

Quite expensive

2026-05-10 via Nuitee
M
Martin solo_traveller gb
9
2026-05-10 via Nuitee
N
Nurul Alis Sarah couple my
8
2026-05-08 via Nuitee
M
marie family_with_children au
9
2026-05-07 via Nuitee
F
Fitry couple my
10
2026-05-06 via Nuitee
S
SYED MUHAMMAD LUQMAN AFZAL couple bn
9
Everything was superb. quite room ,very comfortable bed, great facilities, breakfast was lavish.
Pros:

Everything was superb. Pleasant & helpful staff , quite room ,very comfortable bed, great facilities, breakfast was lavish and delicious.

Cons:

Dinner facility was not available on week days .

2026-05-06 via Nuitee
S
Stephan couple de
10
2026-05-05 via Nuitee
O
OKADA solo_traveller jp
8
2026-05-05 via Nuitee
S
Stephan couple de
10
2026-05-05 via Nuitee
R
Rossy couple gb
8
2026-05-04 via Nuitee
S
Suresh solo_traveller om
10
2026-05-01 via Nuitee
S
Shaun couple au
8
Enjoyable
Pros:

Lovely pool.

Cons:

Nothing

2026-05-01 via Nuitee
P
Pong couple my
8
Comfortable
Pros:

Good.

2026-05-01 via Nuitee
K
Kerryn family_with_children au
10
2026-05-01 via Nuitee