Kozue

Hotels
•
Independent
9.2 (5 reviews)
165-23 Aza Yamada, Abuta Gun, Kutchan, Hokkaido, 044-0081 , Kutchan , JP
81-136-231724

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Children allowed

Facilities

Free WiFi
Terrace
Luggage storage
Concierge service
Elevator
Free airport transportation
Smoke-free property
Snowboarding nearby
Ski equipment rental shops nearby
Tours/ticket assistance
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Spacious rooms
Comfortable beds
Cons:
Limited parking
Expensive breakfast
No spa services

Categories

Cleanliness
7.5
Guests consistently mentioned cleanliness as a positive aspect.
Service
8.3
Service was generally appreciated, although a few guests had complaints about wait times.
Location
8.1
The hotel is located in close proximity to many key landmarks and public transport.
Room Quality
7.8
Rooms were spacious and comfortable, although some guests mentioned minor maintenance issues.
Amenities
7.2
The amenities provided were satisfactory, with some guests highlighting the gym and pool, while others mentioned the lack of spa services.
Value for Money
6.9
Some guests felt that the price was a bit high for the services offered, while others thought it was reasonable given the location.
Food and Beverage
7.3
Breakfast and restaurant services were generally well-received, although a few guests thought there could be more variety.
Overall Experience
8
Most guests had a positive overall experience and would recommend the hotel to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-25 05:46

Property Description

Scenic Terrace Views and Complimentary Amenities
Take in the breathtaking views from the terrace and enjoy complimentary wireless internet and concierge services. Get to the slopes quickly with the complimentary ski shuttle.

Convenient Featured Amenities
Benefit from dry cleaning/laundry services, luggage storage, and laundry facilities. Opt for the roundtrip airport shuttle or onsite self-parking for added convenience.

Cozy and Connected Accommodations
Relax in one of the 8 air-conditioned rooms with heated floors and flat-screen TVs. Stay connected with complimentary Wi-Fi and unwind with provided DVD players.

Immerse yourself in a delightful stay at Kozue, perfectly situated near Niseko Mountain Resort Grand Hirafu.

Important information:

  • Children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
  • The property is professionally cleaned.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: CTS

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    No pets

  • Smoking

    No smoking

  • General

    Bed sheets and towels are washed at a temperature of at least 60°C/140°F

See all policies

Location

Guest Reviews

9.2
Based on 5 reviews
Cleanliness: 7.5
Service: 8.3
Location: 8.1
Room Quality: 7.8
Amenities: 7.2
Value for Money: 6.9
Food and Beverage: 7.3
Overall Experience: 8
M
My • family
10
Pros:

We had an incredible stay at Kozue in Niseko! The customer service was exceptional. Natasha and the staff were amazing, friendly, responsive, and so easy to get along with. They went above and beyond to assist us with everything, from arranging our airport pickup to helping us with snowboard equipment rentals and transportation. They even helped secure dinner reservations, making our trip seamless and stress-free. The hotel itself was spotless, well-maintained, and had a warm, welcoming atmosphere. Everything exceeded our expectations, and we would absolutely stay here again. Highly recommended!

2025-02-18 • via Nuitee
J
Josh • friends
10
Pros:

Super nice staff super nice hotel super nice area super nice skiing.
Overall super nice

2025-02-06 • via Nuitee
K
Kenji • family_with_children
6
Pros:

チェックインの場所が他にある事がわからなかったのと、その場所自体も住所しか表示されておらず、Googleマップで行ったら別の場所が案内されました。施設内は快適だったので、案内を分かりやすくしていただきたいです。

2022-08-25 • via Nuitee
カフェモカ
10
長期滞在したくなる
Pros:

エレーベータ上がってすぐのプライベート空間。とてもお洒落でした。
キッチンはあまり活用できなかったけど、長期滞在には最高です。
タオルの替えがあったら尚良しかも。
お洒落なお店が近くにあるし、スーパーあるよ。

2018-08-13 • via Nuitee
L
Lily
10
Wonderful stay at Kozue
Pros:

Excellent resident and money for value. Location is good and quiet. Well furnishing and as good as what shown in the photo. Will definately rebook Kozue again for my next visit to Niseko

2017-08-17 • via Nuitee