WoodSpring Suites Las Colinas - Northwest Dallas

Hotels
•
WoodSpring
6.2 (404 reviews)
380 West Lyndon B. Johnson Freeway , Irving , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Pets allowed
Lift / Elevator
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Location
Service
Cons:
Cleanliness
Amenities
Food and Beverage

Categories

Cleanliness
4.7
Some reviews mentioned filthy rooms and unclean bathrooms, indicating a significant issue with cleanliness.
Service
7.7
Most guests had positive experiences with staff, indicating decent service but not without flaws.
Location
8.2
The hotel is noted for its convenient location near restaurants and shopping.
Room Quality
6.2
Mixed sentiments regarding room quality, with mentions of unpleasant conditions like broken facilities.
Amenities
5.2
Limited amenities, with complaints about lack of breakfast and broken equipment.
Value for Money
7.2
Offers low rates, but many guests felt they did not receive good value due to poor conditions.
Food and Beverage
3.7
No breakfast options available; consistent complaints about lack of food services.
Overall Experience
6.7
Overall mixed experiences with significant issues but some positive aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 08:50

Property Description

Convenient Location: WoodSpring Suites Las Colinas - Northwest Dallas is centrally located, just a short distance from major attractions like Preston Center and Dallas World Trade Center.

Modern Amenities: Enjoy a comfortable stay with access to a fitness center, 24-hour front desk, and complimentary WiFi throughout the property.

Nearby Attractions: Explore popular sites such as American Airlines Center, Highland Park Village, and Southern Methodist University, all within a short distance from the hotel.

Book your stay at WoodSpring Suites Las Colinas - Northwest Dallas for a convenient and enjoyable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

6.2
Based on 404 reviews
Cleanliness: 4.7
Service: 7.7
Location: 8.2
Room Quality: 6.2
Amenities: 5.2
Value for Money: 7.2
Food and Beverage: 3.7
Overall Experience: 6.7
C
Carlos • couple • us
1
2026-03-17 • via Nuitee
J
Jacqueline • solo_traveller • us
5
2026-03-16 • via Nuitee
S
shannan • solo_traveller • us
4
Pros:

Review – WoodSpring Suites (Irving, TX)
What we liked
The building itself was actually decent and the room was generally fine. The property seemed fairly clean and the basic accommodations were acceptable for a short stay.
What we didn’t like
The major issue we experienced involved a serious lack of privacy and professionalism from one of the employees.
Early in the morning, around 9:00 AM — about two hours before checkout — an employee knocked on the door asking if we were leaving that day. My wife, who is still recovering from medical issues and was resting in bed, told him yes, we would be checking out later.
A short time later, the same employee came back again. After knocking, he opened the door and walked several feet into the room without permission, standing in the middle of the room asking again if we were checking out. This happened while my wife was alone in the room and still in bed, which made her extremely uncomfortable.
Later we realized he had come to the door multiple times within a short period, repeatedly asking the same question even though checkout time had not arrived yet. This was completely unnecessary and felt intrusive.
I went downstairs and reported the incident to management. The manager briefly apologized, but there did not appear to be any real action taken regarding the employee involved. The situation was concerning because guests should never have staff entering their rooms without clear notice or permission, especially when someone is alone.
Because of this experience, we left feeling uneasy about the level of guest privacy and safety being respected at this location.

Cons:

Review – WoodSpring Suites (Irving, TX)
What we liked
The building itself was actually decent and the room was generally fine. The property seemed fairly clean and the basic accommodations were acceptable for a short stay.
What we didn’t like
The major issue we experienced involved a serious lack of privacy and professionalism from one of the employees.
Early in the morning, around 9:00 AM — about two hours before checkout — an employee knocked on the door asking if we were leaving that day. My wife, who is still recovering from medical issues and was resting in bed, told him yes, we would be checking out later.
A short time later, the same employee came back again. After knocking, he opened the door and walked several feet into the room without permission, standing in the middle of the room asking again if we were checking out. This happened while my wife was alone in the room and still in bed, which made her extremely uncomfortable.
Later we realized he had come to the door multiple times within a short period, repeatedly asking the same question even though checkout time had not arrived yet. This was completely unnecessary and felt intrusive.
I went downstairs and reported the incident to management. The manager briefly apologized, but there did not appear to be any real action taken regarding the employee involved. The situation was concerning because guests should never have staff entering their rooms without clear notice or permission, especially when someone is alone.
Because of this experience, we left feeling uneasy about the level of guest privacy and safety being respected at this location.

2026-03-15 • via Nuitee
A
Alonzo • family_with_children • us
8
2026-03-05 • via Nuitee
K
Kevin • solo_traveller • us
10
2026-02-14 • via Nuitee
V
Veronica • couple • us
7
2026-01-28 • via Nuitee
D
Danielle • extended_group • us
5
Pros:

It's was cheap and for a reason

2026-01-19 • via Nuitee
A
Arun Kumar • extended_group • us
1
No value, Junk Fraud website BOOKING.COM, I wish your website disappear from web.
Pros:

why did show the Hotel has a vacancy and charged before, when I reached hotel my confirmed room was filled up and did not got the hotel room and has to vacant, I have to search for another Hotel and Taxi at night 8pm with my language outside the Hotel. Refund also no sure, totally idiotic Booking.com website and fake hotel room purchased.

Cons:

no value, time waste, stressful to book hotel from booking.com

2026-01-19 • via Nuitee
S
Serena • solo_traveller • us
8
It was only one night, everything was good
Pros:

Location

Cons:

It was all pretty decent

2026-01-19 • via Nuitee
L
Linda • couple • us
10
My stay was great and the staff made it an absolutely amazing experience
Pros:

My stay was peaceful looking forward to another in December :)

Cons:

The rooms were nice and staff did a good job with cleanliness

2026-01-19 • via Nuitee
J
José Omar • solo_traveller • mx
7
NO BAD
Pros:

THE FURNITURE

Cons:

CHECK OUT AND PERSONAL ACTITUDE

2026-01-19 • via Nuitee
B
Bibin • solo_traveller • us
3
Pros:

No breakfast or even coffee

Cons:

Not even a coffee was available and lift was not working and rooms stinks

2026-01-19 • via Nuitee
M
MAHENDRANATH • family_with_children • us
1
2026-01-19 • via Nuitee
K
Kelvin • couple • us
1
2026-01-15 • via Nuitee
C
Christopher • couple • us
5
Cons:

I was charged the price of the room twice

2026-01-12 • via Nuitee
C
Cara • couple • us
2
Not what I expected. Looks good on the outside but the inside is gross. Kinda like dating a narcissist.
Pros:

Location

Cons:

Unclean, sketchy, hallway smelled like weed. I felt unsafe.

2026-01-06 • via Nuitee
M
Micah • couple • us
6
2026-01-01 • via Nuitee
D
Donald • family_with_children • us
7
2025-12-25 • via Nuitee
D
Donald • couple • us
8
Much better for the price from other hotel chains
Pros:

None

Cons:

TV remote
Side entrance available with room key

2025-12-24 • via Nuitee
M
Matthew • couple • us
2
2025-12-22 • via Nuitee