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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Business center
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Heating
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Family rooms
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Pets allowed
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BBQ facilities
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Lift / Elevator
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Laundry
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Safety deposit box
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Fax/photocopying
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Golf course
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Facilities for disabled guests
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Meeting/banquet facilities
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Dry cleaning
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Skiing
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Non-smoking throughout
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Private parking
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Accessible parking
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Shared lounge/TV area
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Board games/puzzles
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Heated pool
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Indoor pool
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Outdoor furniture
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Sun loungers or beach chairs
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Picnic area
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Wine/champagne
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Shallow end
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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Screens / Barriers between staff and guests for safety
Review Highlights
Categories
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Property Description
Complimentary Breakfast and Free WiFi Access
Start your day right with a delicious breakfast on us, and stay connected throughout your stay with free WiFi access at TownePlace Suites by Marriott Ontario-Mansfield.
Spacious Studios and Suites with Fully Equipped Kitchen
Relax in comfort in our studios and suites, each featuring a cozy living area, fully equipped kitchen, and a dining space. Enjoy premium entertainment on the flat-screen TV with premium channels.
Barbecue Facilities and Fitness Center
Unwind and savor a grilled meal at our barbecue facilities, or stay active at the fitness center. With a pet-friendly policy and a 24-hour front desk, we ensure a seamless and enjoyable stay for all our guests.
Book now for an unforgettable experience at TownePlace Suites by Marriott Ontario-Mansfield.
Due to Coronavirus (COVID-19), the pool is closed until further notice and the fitness center has restricted access. For more information, please contact the property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Location
Guest Reviews
It was close to where I was going fir the weekend.
They were going to charge me again even though I paid through Booking.com, said I had to pay or call Booking.com. so I did. TVs didn't work the entire weekend even though I said something several times. Cleaning people didn't clean but left their cleaning supplies in the room and so much more. I have stayed here several times and it has always been great....for the price they have failed miserably.
Anything that was store bought.
The breakfast was undoubtedly the worst I ever had at a hotel that included a breakfast. May I ad the coffee would come under the description as “ mud water”. Thanks for at least having cold cereal.
Three day stay, housekeeping did not clean room/provide clean towels once.
We booked a hotel because it had an indoor pool. Upon arrival we were told the pool was closed, that although they said it was 8o% occupied, that they would not give me an upgraded room or a refund due to the pool being closed. That the pool was not guaranteed. Yes they actually said that. Never booking Marriott again.
What a shame to lure customers with an indoor pool a not informing you that it isn’t available.
Property was great. The booking.com part was horrific. Never use booking again.
Booking.com was the only thing that ruined the stay
The suite was comfortable, albeit a bit small and congested for a suite accommodation.
THE BREAKFAST. I skipped and ate at a great local eatery. The choices were unbecoming for a Marriott of this level! Such a disappointment! Instant oatmeal in envelopes. Egg fritattas that looked manufactured in some plant several months ago. Unappealing, unfresh bakery items as well. Come on Marriott, get on the ball!
Stay was very nice, till check out. Hotel billed me $27 after we checked out. Contacted Hotel , they dont know what i was billed for , they were going to look into it. But never heard back.
Outstanding hotel! Great room, great location. Safe and accessible to food, shopping, and local attractions.
Staff friendly and helpful
Everything was great except beds where extremely hard and uncomfortable
Loved the tvs having Netflix! Happy to have remotes that can be cleaned properly. My kids thought the mints in the room were the best thing in the world. Enjoyed the space.
Couch was very worn and didn’t have a pleasant smell.
I had to leave by 6am. Breakfast didn't start until 6:30 which was disappointing.
The price was outrageous for the quality of the hotel. There were also $80 worth of taxes and fees added to the quote I was given.
Would definitely stay again!
Ants crawling all over the living room floor and bathroom. Catfood on the floor in the bathroom, smelled like cat urine.
It was as described and pictured.
The front desk staff kicked me and my baby out of our room at 11pm because they said my parents’ puppy (parents and puppy were staying in a separate room from me) nipped at someone in the elevator. This was out of characteristic of the dog so I asked to see the video that she said they had proof of. She then threatened me and called the cops on me for asking questions about the incident. She was extremely unprofessional, rude and still did not provide any evidence of an incident happening and no warning given to any of us and left us with no place to stay so late at night. And again this was not even my dog and I had my own room! We were still charged for the night along with additional charges coming through our cards this morning. I will never stay here again and plan on contacting all of their higher ups for treating me and my family this way. We will never stay at this location again and will never stay at a TownePlace Suites again. If I could leave a negative star review I most certainly would. Stay at your own risk because you may get kicked out with no warning and no questions allowed.
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