Smile Hotel Otsu Seta

Hotels
•
HPG
7.8 (93 reviews)
1-3-11, Ogaya, Otsu, Shiga, 520-2144 , Otsu , JP
81-77-5432511

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Facilities

Meeting rooms
Free WiFi
24-hour front desk
Luggage storage
Wheelchair accessible
Breakfast available (surcharge)
Free newspapers in lobby
Meeting rooms
Self parking (surcharge)
Change of towels (on request)
See all facilities

Review Highlights

Pros:
Convenient location
Good staff service
Comfortable rooms
Nearby good food options
Cons:
Cleanliness issues
Higher room rates

Categories

Cleanliness
6.58
There were cleanliness issues mentioned, such as hair in the bathtub.
Service
8.57
The staff's response was very good, making the experience more pleasant despite some issues.
Location
8.57
The hotel is conveniently located near the station, which is a positive aspect of the stay.
Room Quality
7.58
The rooms were comfortable and relaxing, though some could be outdated.
Amenities
8.07
Basic amenities were provided; nothing outstanding was mentioned specifically.
Value for Money
7.08
Room cost has increased significantly which may affect perceived value.
Food and Beverage
8.07
Nearby food options were appreciated, encouraging a desire to return.
Overall Experience
7.88
Overall experience was satisfactory, with a balance of positives and some negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 19:26

Property Description

Convenient Location
Located just a short drive away from Lake Biwa and Aeon Mall Kusatsu, Smile Hotel Otsu Seta offers a prime spot for both leisure and shopping enthusiasts.

Comfortable Accommodation
Feel at home in one of the 94 air-conditioned rooms equipped with modern amenities including refrigerators, flat-screen TVs, and complimentary internet access to keep you entertained and connected throughout your stay.

On-Site Dining and Services
Indulge in a satisfying meal at the hotel's restaurant or opt for a buffet breakfast each morning. With featured amenities like complimentary newspapers, a 24-hour front desk, and luggage storage, your convenience and comfort are our top priorities.

Book now at Smile Hotel Otsu Seta for a delightful stay near a myriad of attractions in Otsu!

Important information:

  • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
  • Cashless payment methods are available for all transactions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: KIX

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • General

    Cashless transactions are available

  • Guest type

    Essential workers only - NO

  • Accessibility

    No elevators

See all policies

Location

Guest Reviews

7.8
Based on 93 reviews
Cleanliness: 6.58
Service: 8.57
Location: 8.57
Room Quality: 7.58
Amenities: 8.07
Value for Money: 7.08
Food and Beverage: 8.07
Overall Experience: 7.88
R
Ryuhei
8
Pros:

駅前で交通の便良し。古い建物だが特に不満はなかった。

2025-10-12 • via Nuitee
A
akitoshi
10
Pros:

立地も良く快適に過ごせました。

2025-10-11 • via Nuitee
S
Shigeru
8
Pros:

可もなく不可もなく普通のビジネスホテルです。ご時世からか宿泊料が2倍ほどに上がってます。京都市内よりはずっとましかなと思いますが。

2025-09-24 • via Nuitee
M
Masayoshi
8
Pros:

良かった

2025-08-31 • via Nuitee
A
Akiko
8
Pros:

設備は古くて、入室した時にお掃除の仕方に気になる点も見られましたが、スタッフの方の対応はとても良く、駅近で便利良く、滞在期間中は快適に過ごせました。こちらに目当てのイベントがよくあるので、次回も利用できたらいいなと思います。

2025-08-16 • via Nuitee
T
Toshiyuki • family
10
Pros:

シャワーの出力があり、とても気持ち良くお湯を浴びることができました。

2025-08-06 • via Nuitee
たかよし
10
Pros:

たいへん過ごしやすかったです！

2025-08-03 • via Nuitee
ヨシユキ • family
8
Pros:

リラックス出来る部屋だった

2025-07-30 • via Nuitee
Y
yasuhiro
6
Pros:

周りの食べ物が美味しく又泊まりたいです。

2025-07-24 • via Nuitee
?
??
6
Pros:

ドアの隙間が大きいため廊下の音が凄く気になって、寝ていると何度か目が覚めた！

ユニットバスに湯を張ろうとしたら、浴槽に髪の毛が沢山あって気持ち悪かった。

2025-07-20 • via Nuitee
りゅういちろう • family
8
Pros:

広くて安くて、ベットが快適です。

2025-07-09 • via Nuitee
M
Michael
10
Pros:

When I made a

2025-06-27 • via Nuitee
カズオ • partner
10
Pros:

駅から近いこと、近くにコンビニ、飲食店が多いこと、宿泊料金が安いこと、部屋も綺麗こと等

2025-06-09 • via Nuitee
N
NAOMI
10
Pros:

とても快適に過ごせました！

2025-05-31 • via Nuitee
C
CHIZURU
6
Pros:

立地がよく、周りに飲食店も多いのが便利です。

2025-05-30 • via Nuitee
E
Ella
8
Pros:

a little older and run down but staff were lovely and had a good stay :)

2025-05-19 • via Nuitee
ノブタカ
6
Pros:

ホテル周辺の利便性が良い。
駐車場が少ない（事前に電話予約必要）
ことが不便。
ホテル全体は普通に満足しました。

2025-05-10 • via Nuitee
Y
yumiko
10
Pros:

駅が近かった。

2025-04-27 • via Nuitee
T
tong
10
Pros:

Perfect

2025-04-21 • via Nuitee
M
Masumi
6
Pros:

ベさ

2025-04-21 • via Nuitee