Hanoi Bella Rosa Hotel & Travel

Hotels
•
Independent
9 (50 reviews)
21 Cau Go Street, Hoan Kiem District, Hanoi, 10000 , Hanoi , VN
+84 24 3824 4999

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Facilities

Free WiFi
24-hour front desk
Terrace
Luggage storage
Concierge service
Wheelchair accessible
Elevator
Hiking/biking trails nearby
Safe-deposit box at front desk
Free newspapers in lobby
See all facilities

Review Highlights

Pros:
Excellent, helpful and friendly staff
Prime Old Quarter location near Hoan Kiem Lake and attractions
Highly praised breakfast (wide selection, eggs made to order)
Comfortable beds and generally clean rooms
Cons:
Occasional cleanliness issues (cockroach, ants, humidity/stale smells)
Air conditioning can be noisy or too strong in some rooms
Some rooms have poor views or windows onto a wall
Rooftop/breakfast sometimes in separate building and less accessible; some facilities appear aging

Categories

Cleanliness
8
Mixed reports: several guests praised spotlessly clean rooms, but multiple mentions of issues (a cockroach, ants, humidity/stale smells, and occasional missed housekeeping) lower this score.
Service
9.8
Consistently excellent: numerous comments highlight very friendly, helpful and attentive staff, airport pickup, early check-in and helpful reception service.
Location
9.7
Outstanding: repeatedly noted as right in the Old Quarter, close to Hoan Kiem Lake, night market and attractions; many guests called the location perfect or great.
Room Quality
8.6
Generally good rooms and comfortable beds, with some negatives: noisy/too-strong air conditioning in some rooms, occasional poor window views, humidity or stale smells reported in a few rooms.
Amenities
8.5
Good but with caveats: breakfast and rooftop arrangements sometimes in a separate building or harder to access; facilities otherwise adequate though some guests noted older elevator/exterior.
Value for Money
8.5
Perceived as good value by many guests and recommended by several, though a few felt you get what you pay for and might consider paying a bit more for upgrades.
Food and Beverage
9.6
Strong positive sentiment: breakfasts repeatedly described as fantastic, wide selection and eggs made to order; takeaway breakfast option noted positively.
Overall Experience
9.3
Overall very positive stays: guests highlight helpful staff, great location and comfortable rooms, tempered slightly by occasional cleanliness or room-amenity issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-06-25 06:28

Property Description

Discover the charm of Hanoi at the inviting Hanoi Bella Rosa Hotel & Travel, where modern comfort meets local culture.

Relaxation and Recreation: Rent a bicycle to explore the vibrant streets or unwind on our scenic terrace while taking in stunning views of the bustling city.

Culinary Delights: Savor delectable dishes at Bella Rosa Restaurant or enjoy the convenience of our room service, available during limited hours, ensuring a delightful dining experience right in your room.

Comfort and Connectivity: Our 25 air-conditioned rooms are equipped with essential amenities, including refrigerators, flat-screen TVs, and complimentary Wi-Fi, ensuring you stay connected while enjoying your stay.

Centrally located near iconic attractions like Hoan Kiem Lake and the Thang Long Water Puppet Theatre, your perfect getaway awaits. Book now for an unforgettable experience!

Important information:

  • One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • General

    Professional property host/manager

Location

Guest Reviews

9
Based on 50 reviews
Cleanliness: 8
Service: 9.8
Location: 9.7
Room Quality: 8.6
Amenities: 8.5
Value for Money: 8.5
Food and Beverage: 9.6
Overall Experience: 9.3
M
Meiz • solo_traveller • fr
9
2026-08-07 • via Nuitee
M
Mika • couple • il
10
Pros:

הצוות היה הדבר הכי טוב בשהות שלנו! נתנו לנו לעשות צ׳ק אין מוקדם, שדרגו אותנו בחינם לחדר עם נוף ונתנו לנו להתקלח בערב אחרי שכבר שעשינו צ׳ק אאוט כי חיכינו לאוטובוס לילה להמשיך ליעד הבא
הם היו מאוד נחמדים, קשובים, יודעים אנגלית טוב
המלון עצמו במיקום נהדר, המזגן פועל טוב ובאמת יצאנו סופר מרוצות

2026-08-07 • via Nuitee
K
Kurt • solo_traveller • at
10
Pros:

Alles Super

2026-08-06 • via Nuitee
S
Shantelle • couple • ch
9
2026-08-05 • via Nuitee
C
Carlos89jk • solo_traveller • es
10
Pros:

La buena atención de las recepcionistas tanto Ann y Alice

2026-08-05 • via Nuitee
E
Eva • couple • es
10
Great place and the staff were very helpful arranging transfers and recommendations
2026-08-05 • via Nuitee
P
Pedro • couple • es
10
VOLVERÍA SIN LUGAR A DUDAS !!!
Pros:

Me encantó la ubicación, el servicio, el tamaño de las habitaciones, la gentileza del personal. Quiero dar las gracias a todos los que han hecho que nuestra estancia sea tan agradable, en especial a los cuales he tenido un trato directo, Ann, Alice, Hannah, Trang, Wyatt, han gestionado cada uno en su tiempo todo lo que hemos necesitado con una atención y alegría que normalmente es difícil de encontrar.
Muchas gracias de nuevo a todos y todas.
El desayuno con bufé y pudiendo pedir a la carta el resto ha sido cada día lo mejor.

Cons:

A lo mejor la falta de un balcón.

2026-08-05 • via Nuitee
D
Diego • solo_traveller • es
10
Recomendable
Pros:

Las camas eran muy cómodas y la azotea es preciosa.

2026-08-05 • via Nuitee
P
Pedro • solo_traveller • pt
10
2026-08-03 • via Nuitee
L
Laura • solo_traveller • de
6
2026-08-03 • via Nuitee
A
Anne Møller • couple • dk
6
Fint til 2 overnatninger, men heller ikke mere end det :)
Pros:

Personalet var rigtig søde og så ligger det lige midt i den gamle bydel, hvilket er dejligt når man kun har få dage i Hanoi :)

Cons:

Der var meget lydt, værelset var en smule nusset og morgenmaden var ikke noget at råbe hurra for…

2026-08-02 • via Nuitee
N
nicola • solo_traveller • gb
9
Pros:

Staff were very welcoming and helpful. The room was lovely, big with a balcony and a great location.

Cons:

Nothing

2026-08-02 • via Nuitee
D
Darkaoui • solo_traveller • ma
10
Pros:

C est un endroit très sympa et très propre le personnel est très sympa ravissants

2026-07-25 • via Nuitee
F
Fabien Leplus • solo_traveller • fr
9
Pros:

Hôtel très bien situé

Cons:

Un peu de bruit de la ville, mais ce n'est pas très problématique.

2026-07-23 • via Nuitee
R
Ruth • couple • au
10
2026-07-19 • via Nuitee
J
Jad Kheirallah • solo_traveller • fr
10
Pros:

Super close to all the action in the old quarter. You can walk till your dead.

Perfect spot

Cons:

The facility is bit old but super clean

2026-07-18 • via Nuitee
J
JEAN-PIERRE • family_with_children • fr
9
Pros:

Petit déjeuner sous forme d'un buffet à volonté

2026-07-17 • via Nuitee
F
Fabian • couple • au
10
2026-07-17 • via Nuitee
D
Daniela • couple • sk
10
2026-07-16 • via Nuitee
V
Vittoria • solo_traveller • at
10
Pros:

Alles super!! Personal und frühstück fabelhaft.

Cons:

Leider nur ein bisschen laut da es gegenüber der Hauptstraße liegt. Aber nicht so schlimm.

2026-07-12 • via Nuitee