Bella Rosa Hotel & Travel

Hotels
9 (2047 reviews)
21 Cau Go , Hanoi , VN

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Family rooms
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Excellent, helpful and friendly staff
Prime Old Quarter location near Hoan Kiem Lake and attractions
Highly praised breakfast (wide selection, eggs made to order)
Comfortable beds and generally clean rooms
Cons:
Occasional cleanliness issues (cockroach, ants, humidity/stale smells)
Air conditioning can be noisy or too strong in some rooms
Some rooms have poor views or windows onto a wall
Rooftop/breakfast sometimes in separate building and less accessible; some facilities appear aging

Categories

Cleanliness
8
Mixed reports: several guests praised spotlessly clean rooms, but multiple mentions of issues (a cockroach, ants, humidity/stale smells, and occasional missed housekeeping) lower this score.
Service
9.8
Consistently excellent: numerous comments highlight very friendly, helpful and attentive staff, airport pickup, early check-in and helpful reception service.
Location
9.7
Outstanding: repeatedly noted as right in the Old Quarter, close to Hoan Kiem Lake, night market and attractions; many guests called the location perfect or great.
Room Quality
8.6
Generally good rooms and comfortable beds, with some negatives: noisy/too-strong air conditioning in some rooms, occasional poor window views, humidity or stale smells reported in a few rooms.
Amenities
8.5
Good but with caveats: breakfast and rooftop arrangements sometimes in a separate building or harder to access; facilities otherwise adequate though some guests noted older elevator/exterior.
Value for Money
8.5
Perceived as good value by many guests and recommended by several, though a few felt you get what you pay for and might consider paying a bit more for upgrades.
Food and Beverage
9.6
Strong positive sentiment: breakfasts repeatedly described as fantastic, wide selection and eggs made to order; takeaway breakfast option noted positively.
Overall Experience
9.3
Overall very positive stays: guests highlight helpful staff, great location and comfortable rooms, tempered slightly by occasional cleanliness or room-amenity issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-06-25 06:28

Property Description

Central Location in Hanoi's Old Quarter Area
Situated just a minute's walk from Thang Long Water Puppet Theater and Hoan Kiem Lake, Hanoi Bella Rosa Suite Hotel offers a prime location for exploring the vibrant city of Hanoi.

Comfortable and Well-Equipped Rooms
Each room at the hotel is designed with your comfort in mind, featuring amenities such as air conditioning, a flat-screen TV, minibar, and a safety deposit box. Unwind in the cozy seating area or enjoy a cup of tea while taking in views of the lake or city.

Convenient Services and Facilities
Benefit from the hotel's 24-hour front desk staff who are ready to assist with luggage storage, laundry services, and tour arrangements. Additionally, take advantage of the bike and car hire services to explore the city at your own pace.

Book your stay at Hanoi Bella Rosa Suite Hotel for a memorable experience in Hanoi's bustling Old Quarter.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Managed by a private host
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9
Based on 2047 reviews
Cleanliness: 8
Service: 9.8
Location: 9.7
Room Quality: 8.6
Amenities: 8.5
Value for Money: 8.5
Food and Beverage: 9.6
Overall Experience: 9.3
E
Elina • solo_traveller • se
7
2026-09-19 • via Nuitee
H
Hanna • couple • dk
7
2026-09-18 • via Nuitee
P
Paco • solo_traveller • fr
10
2026-09-17 • via Nuitee
B
Baruch • solo_traveller • il
9
Pros:

Location , view from the room and staff

Cons:

Elevator.

2026-09-17 • via Nuitee
S
sasson • solo_traveller • il
9
Pros:

ארוחת בוקר טובה חדרים נקיים מיטה נוחה קפה ותה בחדר מקרר..צוות מעולה עוזרים בהכל עם הרבה סבלנות.

2026-09-16 • via Nuitee
F
florin • solo_traveller • ro
10
Bella rossa
Pros:

Curățenie și ospitalitate

2026-09-16 • via Nuitee
B
bouzid • couple • fr
10
Tout est parfait
Pros:

Tout était parfait ( emplacement, personnel , équipement…), franchement je recommande vivement

Cons:

Rien à signaler,

2026-09-15 • via Nuitee
F
florin • solo_traveller • ro
10
Vietnam
Pros:

Personal și curățenie nota 10

2026-09-15 • via Nuitee
B
bouzid • couple • fr
10
Parfait
Pros:

Tout tout sans exception

Cons:

Rien à signaler

2026-09-15 • via Nuitee
V
Valentina • couple • ae
8
2026-09-15 • via Nuitee
K
Kalwant • solo_traveller • fr
10
Pros:

La chambre est grande et propre , les personnages est tres sympath

2026-09-14 • via Nuitee
D
domesor • couple • fr
10
Pros:

Hôtel super bien placé, un personnel accueillant et chaleureux je compte y retourner !

2026-09-14 • via Nuitee
V
Vali • solo_traveller • ro
10
Perfect
Pros:

Totul a fost bine.

Cons:

Nimic.

2026-09-13 • via Nuitee
F
Francisco Javier • couple • es
10
Muy buen hotel
Pros:

Excelente personal. Cerca del lago principal donde pasa gran parte de la vida, con negocios de todo tipo. Nos llego la maleta con retraso de una semana y el hotel se hizo cargo a pesar de que ya estábamos visitando otras ciudades de Vietnam. Recomiendo a todo el mundo que venga a este Hotel. Está cerca de todo. Incluso del night market de los fines de semana.

Cons:

Perfecto. Un poco viejo pero es perfecto.

2026-09-13 • via Nuitee
E
Esther • extended_group • es
8
Great staff and great location!!!
Pros:

The property is very centric which is the best thing you could do in Hanoi so you can wander around the old quarter. The staff is amazing, always eager to help and very friendly, loved the recommendation they gave us (thanks for the pho recommendation Hannah!)

2026-09-12 • via Nuitee
S
Sergio • couple • es
10
2026-09-11 • via Nuitee
J
Joel • solo_traveller • fr
9
Pros:

Le personnel très accueillant

2026-09-10 • via Nuitee
I
Ionela • couple • gb
9
2026-09-10 • via Nuitee
C
Christine • solo_traveller • au
10
2026-09-10 • via Nuitee
J
Jane • solo_traveller • au
8
A nice place to stay
Pros:

The reception girl is super helpful and nice. The location is convenient for exploring Old quarter. Good buffet breakfast. Good value for money.

2026-09-09 • via Nuitee