Grand Millennium Muscat

Hotels
Grand Millennium Hotels
9 (3872 reviews)
Dohat al Adab Street Al Khuwair Muscat, Sultanate of Oman 133 , Muscat , om

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Comfortable
Great service
Cons:
Cleanliness issues
Check-in delays

Categories

Cleanliness
8.08
Issues noted with room cleanliness, bathrooms with mold.
Service
9.55
Staff were described as attentive and kind.
Location
9.59
Conveniently located near shopping and attractions.
Room Quality
8.54
Spacious rooms noted, although some issues mentioned.
Amenities
9.07
Good amenities, though some amenities were limited.
Value for Money
9.03
Generally a good deal for the price, especially with the upgrade.
Food and Beverage
9.08
Variety in breakfast noted, but some concerns about service speed.
Overall Experience
9.05
Overall, a positive experience with noted room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:43

Property Description

Luxurious Accommodations
Experience the epitome of luxury at The Grand Millennium Hotel with 328 modern rooms, suites, and luxury apartments, blending contemporary design with Arabian cultural values. Enjoy stunning views of the mountains or city from select units, and indulge in complimentary bathrobes, slippers, and toiletries for ultimate comfort.

Versatile Event Spaces
Host grand events at the exquisite Crystal Ballroom accommodating up to 900 guests, or utilize the 8 meeting rooms for smaller gatherings. The hotel also offers a rooftop family swimming pool, a ladies pool, and the all-day dining Taybat restaurant for a memorable dining experience.

Recreational Activities
Unwind with a game of tennis on the rooftop court or take a refreshing dip in the rooftop pool while savoring drinks from the pool bar. With Muscat International Airport just 15 km away, convenience meets luxury at Grand Millennium Muscat.

Book now for an unforgettable stay!

Important information:

Please note that this hotel is a nonsmoking hotel and doesn't serve alcohol.

Please note that the credit card used to make the booking will be verified upon check in by hotel reception. If the guest fails to present the original credit card, the hotel has the right to request an alternative method of payment.

0.400 OMR will be preauthorized from the credit cards in order to secure the bookings.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Swimming pool: Closed from Sun, Mar 8, 2026 until Sun, May 31, 2026

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MCT

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 11 years old stay for OMR 5 per person per night when using an existing bed.
    People no matter the age stay for OMR 15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 3872 reviews
Cleanliness: 8.08
Service: 9.55
Location: 9.59
Room Quality: 8.54
Amenities: 9.07
Value for Money: 9.03
Food and Beverage: 9.08
Overall Experience: 9.05
M
Mohammed couple om
10
كانت اقامة رائعة
Pros:

الموقع ونظافة الفندق وتعامل الموظفين والعاملين

Cons:

النظافة

2026-04-18 via Nuitee
A
Amasi couple gb
10
Pros:

Everything the room the staffs were nice

2026-04-17 via Nuitee
D
Dahir solo_traveller ae
10
It's very nice location and family friendly hotel
Pros:

Everything

Cons:

Nothing

2026-04-17 via Nuitee
A
Ahmed solo_traveller sa
7
Pros:

Location

Cons:

Internet was not working. Dining food was very salty

2026-04-17 via Nuitee
R
Rasekh solo_traveller ae
6
More care is needed for a hotel once one of the best in town!
Pros:

Location, spacious room, hotel lobby. Nice and friendly staff.

Cons:

First time I came to this hotel was in 2018, which was a very pleasant experience then.

All amenities were old and needed a major facelift.

Towels, although very clean, were so worned out.

Most of the reception and housekeeping calls were unattended.

Soap dispenser in the bathroom was empty when we first arrived.

2026-04-16 via Nuitee
G
Ghizlene solo_traveller at
10
Pros:

Luxus pur! Liebes Personal und sehr zuvorkommend und mega leckeres Frühstück.

2026-04-16 via Nuitee
A
Alzarooni solo_traveller ae
10
Pros:

كل شيء جميل

Cons:

لا شيء

2026-04-15 via Nuitee
A
Arisi91 couple om
1
Pros:

� تقرير تقييم فندق جراند ميلينيوم مسقط




🔹 English Version


Hotel Name: Grand Millennium Muscat
Location: Muscat, Oman
Stay Duration: 2 nights (Stayed only 1 night due to poor experience)

Overall Rating: ★☆☆☆☆ (1/5)

Review:

My experience at the Grand Millennium Muscat was very disappointing. The service was extremely poor, and the staff showed a lack of responsiveness throughout my stay.

The check-in process was significantly delayed, causing inconvenience upon arrival. Additionally, any requests made during the stay were handled with excessive delays, which reflects poor service management.

Due to the unsatisfactory service and overall experience, I decided to leave the hotel after staying only one night, despite having a reservation for two nights.

Main Issues:

• Very poor customer service
• Unresponsive staff
• Long delays during check-in
• Extremely slow response to guest requests


Conclusion:

I do not recommend this hotel based on my experience. There is a clear need for improvement in service quality and staff responsiveness.




🔹


اسم الفندق: Grand Millennium Muscat
الموقع: مسقط، سلطنة عُمان
مدة الإقامة: ليلتان (تمت الإقامة ليلة واحدة فقط بسبب سوء التجربة)

التقييم العام: ★☆☆☆☆ (1/5)

التقرير:

كانت تجربتي في فندق جراند ميلينيوم مسقط سيئة جداً ومخيبة للآمال. مستوى الخدمة كان ضعيف للغاية، والموظفون لم يكونوا متجاوبين بالشكل المطلوب طوال فترة الإقامة.

عند تسجيل الدخول (Check-in) كان هناك تأخير كبير، مما تسبب في إزعاج واضح عند الوصول. بالإضافة إلى ذلك، أي طلب تم تقديمه خلال الإقامة استغرق وقتاً طويلاً جداً لتنفيذه، مما يدل على ضعف في إدارة الخدمة.

بسبب سوء الخدمة والتجربة بشكل عام، قررت مغادرة الفندق بعد ليلة واحدة فقط، رغم أن الحجز كان لمدة ليلتين.

أبرز المشاكل:

• خدمة سيئة جداً
• عدم تجاوب الموظفين
• تأخير كبير في تسجيل الدخول
• بطء شديد في تنفيذ الطلبات


الخلاصة:

لا أنصح بالإقامة في هذا الفندق بناءً على تجربتي، ويحتاج إلى تحسين كبير في جودة الخدمة واستجابة الموظف

Cons:

� تقرير تقييم فندق جراند ميلينيوم مسقط




🔹 English Version


Hotel Name: Grand Millennium Muscat
Location: Muscat, Oman
Stay Duration: 2 nights (Stayed only 1 night due to poor experience)

Overall Rating: ★☆☆☆☆ (1/5)

Review:

My experience at the Grand Millennium Muscat was very disappointing. The service was extremely poor, and the staff showed a lack of responsiveness throughout my stay.

The check-in process was significantly delayed, causing inconvenience upon arrival. Additionally, any requests made during the stay were handled with excessive delays, which reflects poor service management.

Due to the unsatisfactory service and overall experience, I decided to leave the hotel after staying only one night, despite having a reservation for two nights.

Main Issues:

• Very poor customer service
• Unresponsive staff
• Long delays during check-in
• Extremely slow response to guest requests


Conclusion:

I do not recommend this hotel based on my experience. There is a clear need for improvement in service quality and staff responsiveness.




🔹


اسم الفندق: Grand Millennium Muscat
الموقع: مسقط، سلطنة عُمان
مدة الإقامة: ليلتان (تمت الإقامة ليلة واحدة فقط بسبب سوء التجربة)

التقييم العام: ★☆☆☆☆ (1/5)

التقرير:

كانت تجربتي في فندق جراند ميلينيوم مسقط سيئة جداً ومخيبة للآمال. مستوى الخدمة كان ضعيف للغاية، والموظفون لم يكونوا متجاوبين بالشكل المطلوب طوال فترة الإقامة.

عند تسجيل الدخول (Check-in) كان هناك تأخير كبير، مما تسبب في إزعاج واضح عند الوصول. بالإضافة إلى ذلك، أي طلب تم تقديمه خلال الإقامة استغرق وقتاً طويلاً جداً لتنفيذه، مما يدل على ضعف في إدارة الخدمة.

بسبب سوء الخدمة والتجربة بشكل عام، قررت مغادرة الفندق بعد ليلة واحدة فقط، رغم أن الحجز كان لمدة ليلتين.

أبرز المشاكل:

• خدمة سيئة جداً
• عدم تجاوب الموظفين
• تأخير كبير في تسجيل الدخول
• بطء شديد في تنفيذ الطلبات


الخلاصة:

لا أنصح بالإقامة في هذا الفندق بناءً على تجربتي، ويحتاج إلى تحسين كبير في جودة الخدمة واستجابة الموظف

2026-04-15 via Nuitee
J
Jaffar extended_group iq
8
2026-04-15 via Nuitee
V
Venkata Ramayya solo_traveller ae
9
Pros:

Warm, welcoming team, friendly helpful and supportive

Cons:

The entry/exit to the hotel was a bit inconvenient

2026-04-14 via Nuitee
A
Abdulelah Nasser couple sa
3
لا يستحق 5 نجوم كثير عليه 2
Pros:

موقعه

Cons:

حجم الغرف صغيرة جدا و الخدمة معهم سيئة و بطيئة و دورات المياه لا تعمل مراوح شفط فيها و لا الماء الساخن

2026-04-14 via Nuitee
ياسرالعلوي solo_traveller om
10
2026-04-14 via Nuitee
S
Shahrazad extended_group om
9
2026-04-14 via Nuitee
A
ahmedaX4161VW Family
10
A Relaxing Stay with Outstanding Hospitality
Pros:

Review:
We had a short stay at the Grand Millennium Muscat, and it was a very pleasant experience. The accommodation was comfortable and relaxing, providing a perfect environment to unwind.

The staff were exceptionally friendly and cooperative throughout our stay. A special thanks to Mr. Said Al Riyami, the shift manager, for his continuous support and efforts in making our stay even more enjoyable.

The food was excellent, and the breakfast in particular was outstanding, offering a great variety and quality.

Overall, it was a lovely and comfortable experience, and I would definitely consider visiting again.

2026-04-12 via Tripadvisor
M
Mohamed couple om
10
Excellent hotel and lovely location and cooperative staff.
Pros:

One of the best hotels in Muscat with excellent location and cooperative staff. I enjoyed my stay and I will definitely recommend and repeat my visits. Thanks for keeping my stay rememberable.

Cons:

Everything was perfect.

2026-04-12 via Nuitee
A
Abdulla couple ae
7
2026-04-11 via Nuitee
O
Omar couple om
10
2026-04-11 via Nuitee
R
Rachel couple gb
8
2026-04-10 via Nuitee
A
Ahmed family_with_children om
6
2026-04-10 via Nuitee
A
Asma couple om
2
Pros:

اللوبي

Cons:

المسبح مغلق لصيانه البطء في تشك ان

2026-04-10 via Nuitee