Regardal Hotel

Hotels
6.5 (398 reviews)
Pozharskogo Street 1 , Almaty , kz

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Children allowed

Facilities

Health or beauty spa nearby
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Good breakfast quality
Cons:
Very dirty
Old rooms needing renovation

Categories

Cleanliness
4.46
Multiple comments indicate the hotel is very dirty.
Service
7.43
Some issues with service responsiveness have been noted.
Location
8.97
The location is positively mentioned in several reviews.
Room Quality
5.42
Rooms are reported as old and in need of renovation.
Amenities
5.95
Basic amenities reported; some problems with hot water and missing features.
Value for Money
5.41
Guests feel the price does not match the quality.
Food and Beverage
7.46
Breakfast quality is positively noted, but limited variety.
Overall Experience
6.93
Mixed feelings with some positives, but significant issues present.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 17:44

Property Description

Luxurious 4-Star Hotel in Almaty's Cultural Centre

Indulgent Spa and Pool Facilities: Enjoy a rejuvenating experience at our indoor pool and modern spa facilities.

Elegant Dining and Culinary Delights: Delight your taste buds with a rich breakfast buffet and a variety of Kazakh and European dishes in our elegant dining room.

Relaxation and Wellness: Unwind in our large wellness center or stay active with our gym facilities, all while being just minutes away from Almaty's iconic landmarks.

Experience the epitome of luxury and comfort at Regardal Hotel. Book now to secure your stay at our exquisite property near Almaty Central Stadium.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ALA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 7 years old stay for free when using an existing bed.
    Children from 8 years old to 17 years old stay for KZT 3,000 per person per night when using an existing bed.
    Children up to and including 7 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

6.5
Based on 398 reviews
Cleanliness: 4.46
Service: 7.43
Location: 8.97
Room Quality: 5.42
Amenities: 5.95
Value for Money: 5.41
Food and Beverage: 7.46
Overall Experience: 6.93
Душин • couple • ru
10
2026-02-14 • via Nuitee
S
Sayagul • solo_traveller • kz
7
В целом, все хорошо👌
Pros:

Удобная локация

Cons:

Было прохладно в номере

2026-02-14 • via Nuitee
B
Botagoz • solo_traveller • gb
9
2026-02-13 • via Nuitee
B
Botagoz • solo_traveller • gb
8
Хорошее расположение, завтраки хорошие
Pros:

Хороший отель, номера чистые, комфортные, убирают каждый день

2026-02-13 • via Nuitee
Аяпберген • family_with_children • kz
5
2026-02-13 • via Nuitee
Андрей • family_with_children • ua
5
2026-02-12 • via Nuitee
E
Erik • couple • kz
3
Pros:

Номере убраны и опрятны

Cons:

Холодно в номере, ставят обогреватель, который не греет. Очень изношенный номер, душ не работал.

2026-02-09 • via Nuitee
Равиль • family_with_children • kg
10
2026-01-22 • via Nuitee
кумашев • extended_group • kz
3
2026-01-22 • via Nuitee
Саят • couple • kz
2
2026-01-20 • via Nuitee
A
Artem • couple • kz
3
Pros:

Понравилось расположение, чистая постель и завтрак. В целом самые базовые вещи которые обязаны соблюдаться.

Cons:

Цена полулюкса не соответствует качеству.
Нет правильно доступных розеток
Нет указанной в описании ванны с гидромассажем.
Пустой мини бар.
В комнате холодно даже при повышении на термостате.
Пахнет канализацией с ванны
Фен прикручен к стене, еле дотягивается до розетки.
Если любите искать решения и переплачивать, а не получать удобства на уровне , то вам сюда.

2026-01-20 • via Nuitee
A
Akhmet • solo_traveller • kz
1
Cons:

Не знаю что с вашим онлайн заказом мы бронировали а пришли на месте нету мест

2026-01-19 • via Nuitee
O
Olga • solo_traveller • kz
4
2026-01-19 • via Nuitee
M
Mattia • solo_traveller • it
7
2026-01-19 • via Nuitee
N
NURBOLAT • solo_traveller • kz
1
2026-01-19 • via Nuitee
Магжан • solo_traveller • kz
2
Было холодно не работала сплит система и вообще чуть косметический ремонт требуют комнаты
2026-01-18 • via Nuitee
N
Nurbek • family_with_children • kz
9
Pros:

Оте жаксы брак бассен платни экен

2026-01-15 • via Nuitee
A
Ariz • couple • qa
8
2026-01-10 • via Nuitee
S
Smataeva • solo_traveller • kz
7
Pros:

Расположение

Cons:

Старый номерной фонд
ХОЛОДНО

2026-01-10 • via Nuitee
A
Aziz • solo_traveller • kz
7
2026-01-08 • via Nuitee