Ichan Qal'a Premium Class Hotel

Hotels
9 (1732 reviews)
Tafakkur 68 , Tashkent , uz

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Room did not match booking
Breakfast options limited

Categories

Cleanliness
8.5
Some complaints about the room not matching expectations.
Service
9.5
Staff were friendly and accommodating.
Location
9.5
Convenient access to the airport and train station.
Room Quality
8
Inconsistent quality; some rooms did not match the reservation.
Amenities
9.5
Great facilities including a large pool and gym.
Value for Money
9
Affordable pricing for room quality.
Food and Beverage
8.5
Good breakfast but some options could be improved.
Overall Experience
9.5
Overall a positive stay despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 18:04

Property Description

Luxurious Accommodation

Ichan Qal'a Premium Class Hotel offers comfortable, air-conditioned rooms adorned with rich fabrics and warm-coloured, oriental interiors. Each room is equipped with modern amenities such as LCD TV, refrigerator, and a private bathroom with complimentary toiletries.

Exceptional Facilities

Guests can enjoy a range of facilities including indoor and outdoor pools, sauna, gym, 24-hour front desk, and room service. The two-storey restaurant serves delectable European and local Uzbek cuisine, while the lounge bar and open-air terrace provide perfect spots to unwind.

Convenience and Services

Conveniently located near Tashkent International Airport and the city centre, the hotel offers parking, Wi-Fi, meeting facilities, laundry services, and shuttle options. Whether for business or leisure, Ichan Qal'a Premium Class Hotel caters to every guest's needs.

Book your stay at Ichan Qal'a Premium Class Hotel for a truly unforgettable experience!

Important information:

Please note that the property accepts payments in UZS or a bank card.

Mini-bar is available upon request.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TAS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 9 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9
Based on 1732 reviews
Cleanliness: 8.5
Service: 9.5
Location: 9.5
Room Quality: 8
Amenities: 9.5
Value for Money: 9
Food and Beverage: 8.5
Overall Experience: 9.5
R
Renata couple kz
10
2026-06-06 via Nuitee
F
FREDERIC couple fr
9
Très bon hôtel
Pros:

Hotel très confortable, chambre suite spacieuse avec une climatisation efficace avec un mode silencieux remarquable.
Petit déjeuner copieux et varié, nous avons apprécié que le restaurant pour le petit déjeuner soit ouvert dès 6h30 avec déjà tout en place.
Les 2 grandes piscines (intérieur et externe) sont agréables.
Le personnel à l'accueil est très serviable notamment pour appeler des chauffeurs/taxi via l'appli YandexGo (équivalent Uber) qui permet d'avoir des tarifs très intéressants (par exemple 25000 sums pour l'aéroport)

Cons:

Idéalement nous aurions apprécié que la climatisation soit mise dans la chambre car nous sommes arrivés à 20h30 et il faisait très chaud dans la chambre, néanmoins nous avons pu rafraichir la chambre avant de nous coucher

2026-06-06 via Nuitee
M
moo solo_traveller jp
8
Pros:

とても広かった。

Cons:

コンセントの位置が悪い。掃除の為のもので、宿泊客が使用するためのものではないと感じました。
朝食は、期待していましたが、良いというほどではなかった。

2026-06-06 via Nuitee
I
Irina solo_traveller kz
10
2026-06-05 via Nuitee
S
Stanislav solo_traveller uz
8
2026-06-04 via Nuitee
A
Angela couple de
9
Pros:

Das Hotel ist schön und das Personal hilfsbereit. Ich war die beiden Tage dort krank, sie haben mir super geholfen.

2026-06-03 via Nuitee
S
Sergey couple ru
10
2026-06-03 via Nuitee
N
Nicholas solo_traveller au
8
Pros:

Very cool hotel. Slightly dated but everything works quite well.

2026-06-02 via Nuitee
L
Leila couple gb
10
Pros:

Very comfortable and helpful staff

Cons:

It was all great

2026-06-01 via Nuitee
S
Sertip couple tr
10
2026-05-31 via Nuitee
S
Sabine solo_traveller us
6
Cool architecture style, but a bit remote
2026-05-31 via Nuitee
P
Przemysław solo_traveller pl
9
2026-05-29 via Nuitee
P
Patrice solo_traveller ch
10
Surprenant au début, de plus en plus attachant et magnifique
Pros:

La gentillesse et le professionnalisme du personnel . À la réception aussi bien qu’au restaurant, les sourires, l’efficacité, l’empathie. La piscine est vraiment magnifique.

Cons:

Absolument rien

2026-05-29 via Nuitee
L
Lionel couple ae
9
Great Oriental decor hotel
Pros:

Great decor. Staff at front desk has bern really helpful. Room is nice and spacious. Pool is nice.

Cons:

Wifi speed is slow.

2026-05-29 via Nuitee
S
Stefano extended_group fr
10
Pros:

Wonderful, modern and big hotel, with swimming pool and sauna. Perfect for any stay in Tashkent!

Cons:

We haven't found anything worth mentioning in this cons section

2026-05-29 via Nuitee
R
Rebecca family_with_children ae
5
Save your money for a venue that cares
Pros:

Room was fine. Pool was nice. Breakfast was a good spread and lovely live music entertainment.

Cons:

We only staywd for 2 nights.

On check in i was ignored and another guest checked in who arrived afterwards was formally greeted and sorted out while I stood there being ignored.

Got to the room booked for 3, only 2 beds, water and towels. After midnight once this was sorted.

Asked for feedback. Gave them feedback and nothing done or said.

2nd night ordered room service. Was told it would be 20-30 mins. Called after 40 mins and there was no order placed. So placed the order again. Food was delivered way after midnight.

At breakfast food was mislabelled so I ended up eating something I was allergic too. Not serious but not ok.

2026-05-29 via Nuitee
K
Katee solo_traveller gb
9
Comfortable first night in Tashkent
Pros:

Great room, with a free upgrade. Good breakfast. Clean & tidy hotel.

Cons:

Slightly out of the way. Walk to metro was quite far

2026-05-28 via Nuitee
A
ArchAkram solo_traveller gb
4
Unhelpful Staff, Not great value for money
Pros:

Breakfast was ok, suite we booked was good as you would normally expect for what's paid, pool was good. Generally just ok but nothing exceptional, and some photos might be misleading.

Cons:

Arrived to this hotel at 5 am after last minute change due to a scam from another hotel in Tashkent. While i understand the 2pm check-in time i asked for possibility for early check-in or at least any temp place for my little daughter and my wife to catch even few hours of sleep. Front desk staff was very reluctant to help, was more interested in making money out of an unfortunate situation. He offered 4hrs in a room which they couldn't book for AC noise (read Lu's review) for a more expensive price than a night in their junior suite! Then we would still need to pay additional early check-in on top. He then offered us to stay outdoor in the cold with my little girl, after conversation we spent 6 hrs on a sofa along a corridor until security person asked us about the reason we're there. So they even forgot we're there, then the new front desk person just simply said oh sorry you're room has already been ready! We noticed on our check out that they've allowed others early to their rooms. Absolutely unprofessional. Don't think I would be back to it.

2026-05-27 via Nuitee
J
Jean-marie solo_traveller fr
9
Pros:

Bon hôtel.propre, personnel efficace et bienveillant, chambre grande,pdj bien

2026-05-27 via Nuitee
J
Joy solo_traveller gb
8
2026-05-27 via Nuitee