Aloft by Marriott Houston Downtown

Hotels
Aloft
7.5 (671 reviews)
820 Fannin Street , Houston , us

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Spacious rooms
Good water pressure
Cons:
Issues during check-in
Maintenance problems
Limited amenities

Categories

Cleanliness
6.2
Reviews had mixed opinions on cleanliness, with some guests highlighting the rooms being clean, while others mentioned maintenance issues.
Service
7.6
Service was appreciated by many guests, with mentions of friendly and accommodating staff, although some reviews noted issues during check-in and valet service.
Location
8.7
Guests praised the hotel's central location, proximity to key landmarks, and accessibility to public transport.
Room Quality
8.1
Rooms were described as spacious, comfortable, and well-equipped, with positive comments on amenities like mini-fridge and outlets.
Amenities
6.6
Mixed reviews on amenities, with some guests enjoying the pool and gym while others noted the lack of certain services like spa facilities.
Value for Money
6.9
Opinions varied on value for money, as some guests found the price reasonable considering the location, while others felt it was high for the services offered.
Food and Beverage
7.3
Breakfast and restaurant services received positive feedback overall, although some guests suggested improvements in variety.
Overall Experience
8.6
Most guests had a positive overall experience, with many recommending the hotel for future stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-28 04:23

Property Description

Modern Accommodations
Aloft Houston Downtown offers stylish and air-conditioned rooms with free WiFi, flat-screen TVs, and modern amenities. Enjoy the comfort of your own private bathroom and complimentary toiletries during your stay.

Relaxation and Recreation
Unwind by taking a dip in the year-round outdoor pool or bask in the sun on the terrace. After a day of exploring the city, grab a refreshing drink at the hotel bar and soak in the vibrant atmosphere.

Convenient Location
Situated in Downtown Houston, our hotel is within walking distance to popular attractions such as Alley Theater and Discovery Green Park. With private parking on site and a 24-hour front desk, we ensure a seamless and enjoyable stay for all our guests.

To experience the perfect blend of comfort and convenience, book your stay at Aloft Houston Downtown now!

Important information:

Please note, hotel charges an incidental fee deposit of $150 if your reservation is prepaid in full or 50% of the room and tax for the entire stay for reservation that are not prepaid in full. Incidental deposits are refunded within 7 business days of check-out.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HOU

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 45 per day.

Location

Guest Reviews

7.5
Based on 671 reviews
Cleanliness: 6.2
Service: 7.6
Location: 8.7
Room Quality: 8.1
Amenities: 6.6
Value for Money: 6.9
Food and Beverage: 7.3
Overall Experience: 8.6
Y
Yessenia couple us
5
2026-06-05 via Nuitee
D
Donnell couple us
8
Pros:

The decor of the hotel and rooftop bar was a nice touch

Cons:

I wasn't too fond to look for parking in different garages

2026-06-04 via Nuitee
J
Jesica solo_traveller es
8
Pros:

Ubicación

Cons:

Gestión de la administración

2026-06-04 via Nuitee
V
Valerie couple us
9
great
Pros:

Room was great and I loved having access to rooftop pool/bar

Cons:

I was dissapointed when I pulled up curtains to my small window only to see a brick wall

2026-06-03 via Nuitee
S
Shannon extended_group us
10
2026-06-02 via Nuitee
A
AUBRA solo_traveller us
9
Pros:

Roof top

Cons:

location

2026-06-01 via Nuitee
T
Tanisha solo_traveller us
10
From the time I got there to the time I left,everyone was so friendly
Pros:

Everything was amazing

Cons:

Nothing

2026-06-01 via Nuitee
C
Chiquita couple us
7
Expected a better facility but the front desk staff made it enjoyable.
Pros:

The location is great. Front desk staff was nice. Roof top is nice but very old.

Cons:

The property is older, the photos don’t really match the property. Room had an odor.

2026-06-01 via Nuitee
D
Donnika solo_traveller us
10
2026-05-31 via Nuitee
K
Kenitra solo_traveller us
9
2026-05-31 via Nuitee
L
Linda solo_traveller us
1
The house keeper JUST FLAT OUT RUDE‼️
Pros:

The young man working the front desk had excellent customer service ‼️

Cons:

Location and young man working the front desk, at check in.

2026-05-30 via Nuitee
K
Kyle couple us
7
2026-05-28 via Nuitee
E
ERICA couple us
1
Underwhelming and frustrating to say the least
Pros:

The location was ideal

Cons:

The parking and valet was terrible they took extremely long to retrieve my vehicle the room was so hot we didn’t even want to be in there when bringing it to the staffs attention they were very dismissive our Rr door would not close another issue dismissed accommodations said breakfast included that’s a lie it was a separate room charge for the amount of money spent I should have had a comfortable experience very dissatisfied

2026-05-24 via Nuitee
S
Shanty couple us
10
2026-05-23 via Nuitee
J
Jose solo_traveller us
6
Cons:

El parking

2026-05-23 via Nuitee
G
Galawn solo_traveller us
10
2026-05-21 via Nuitee
M
Marc couple us
10
2026-05-16 via Nuitee
G
GINOLA solo_traveller us
10
2026-05-12 via Nuitee
K
kaleb solo_traveller us
8
2026-05-10 via Nuitee
B
Bryant solo_traveller us
6
Pros:

I like the area

Cons:

I didnt like when I laid the deposit and they didnt release it when I left and there wasnt anything wrng with the room

2026-05-09 via Nuitee