Aloft Houston Downtown

Hotels
Aloft
7.5 (645 reviews)
820 Fannin Street , Houston , us

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Spacious rooms
Good water pressure
Cons:
Issues during check-in
Maintenance problems
Limited amenities

Categories

Cleanliness
6.2
Reviews had mixed opinions on cleanliness, with some guests highlighting the rooms being clean, while others mentioned maintenance issues.
Service
7.6
Service was appreciated by many guests, with mentions of friendly and accommodating staff, although some reviews noted issues during check-in and valet service.
Location
8.7
Guests praised the hotel's central location, proximity to key landmarks, and accessibility to public transport.
Room Quality
8.1
Rooms were described as spacious, comfortable, and well-equipped, with positive comments on amenities like mini-fridge and outlets.
Amenities
6.6
Mixed reviews on amenities, with some guests enjoying the pool and gym while others noted the lack of certain services like spa facilities.
Value for Money
6.9
Opinions varied on value for money, as some guests found the price reasonable considering the location, while others felt it was high for the services offered.
Food and Beverage
7.3
Breakfast and restaurant services received positive feedback overall, although some guests suggested improvements in variety.
Overall Experience
8.6
Most guests had a positive overall experience, with many recommending the hotel for future stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-28 04:23

Property Description

Modern Accommodations
Aloft Houston Downtown offers stylish and air-conditioned rooms with free WiFi, flat-screen TVs, and modern amenities. Enjoy the comfort of your own private bathroom and complimentary toiletries during your stay.

Relaxation and Recreation
Unwind by taking a dip in the year-round outdoor pool or bask in the sun on the terrace. After a day of exploring the city, grab a refreshing drink at the hotel bar and soak in the vibrant atmosphere.

Convenient Location
Situated in Downtown Houston, our hotel is within walking distance to popular attractions such as Alley Theater and Discovery Green Park. With private parking on site and a 24-hour front desk, we ensure a seamless and enjoyable stay for all our guests.

To experience the perfect blend of comfort and convenience, book your stay at Aloft Houston Downtown now!

Important information:

Please note, hotel charges an incidental fee deposit of $150 if your reservation is prepaid in full or 50% of the room and tax for the entire stay for reservation that are not prepaid in full. Incidental deposits are refunded within 7 business days of check-out.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HOU

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 45 per day.

Location

Guest Reviews

7.5
Based on 645 reviews
Cleanliness: 6.2
Service: 7.6
Location: 8.7
Room Quality: 8.1
Amenities: 6.6
Value for Money: 6.9
Food and Beverage: 7.3
Overall Experience: 8.6
P
Paschal solo_traveller bm
7
2026-03-27 via Nuitee
M
Masahiro solo_traveller jp
9
Best
2026-03-27 via Nuitee
D
Dowling solo_traveller us
7
Pros:

Location was great for my destination. Room and Bed comfortable. Majority of staff exceeded expectation.

2026-03-24 via Nuitee
J
Joseph couple us
9
Very good
Pros:

Location

Cons:

Two things, water pressure at sink was very low and only one chair in the room.

2026-03-17 via Nuitee
N
Nate couple us
3
2026-03-16 via Nuitee
H
Harper solo_traveller us
7
2026-03-04 via Nuitee
E
Edgar couple us
10
We love everything the rooftop was amazing is very secured and safe inside of the building
Pros:

I love the property in general 💕 the size room was perfect and the location was perfect everything was so close I just love it

2026-02-23 via Nuitee
A
Adonis couple us
8
2026-02-12 via Nuitee
J
Janice couple us
10
2026-02-11 via Nuitee
A
April couple au
5
Nice staff.
Pros:

The beds were comfortable and valet/ staff were very nice.

Cons:

There was no door to close the bathroom from the bedroom, there was also no casting on the tv. Pillows were also a bit soft.

2026-02-10 via Nuitee
L
Laura solo_traveller us
7
Stay was fine.
Pros:

Size of room and high ceilings.

Cons:

Very cheap coffee maker.
Light above my bed did not work; I let front desk know and it was not fixed for the duration of my stay. I am blind in one eye and unfortunately need light to see well so was unable to work on my computer in the room which was very inconvenient and not expected.
Workout room was decent but does not have up to date equipment including no spin bikes and the water dispenser didn't work so instead mini water bottles provided but these are small and difficult to use while running on treadmill.

2026-01-20 via Nuitee
G
George family_with_children nz
10
Excellent
Pros:

The service was excellent, our fist night they were overbooked so they booked us in to another hotel for the night that's great service

Cons:

Every thing was great 👍

2026-01-20 via Nuitee
J
Jessica extended_group us
7
2026-01-19 via Nuitee
J
Jace couple us
7
2026-01-19 via Nuitee
R
Rafael couple us
1
Do not stay at this hotel
Pros:

Nothing

Cons:

O/10

2026-01-19 via Nuitee
C
Chris couple us
9
2026-01-19 via Nuitee
S
Solana solo_traveller us
7
2026-01-19 via Nuitee
M
madison couple ca
8
really fun and exciting
Pros:

Beautiful place and location

Cons:

housekeeping was only around until noon ish and i like to sleep in so we wouldn’t get maid services if we slept in. more of a personal preference

2026-01-19 via Nuitee
R
Rutheven couple us
9
2026-01-16 via Nuitee
Y
Yoselin solo_traveller us
10
2026-01-15 via Nuitee