Aloft by Marriott Syracuse Inner Harbor

Hotels
•
Aloft
8.8 (502 reviews)
310 West Kirkpatrick Street , Syracuse , us
+1 315-422-1700

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean and comfortable
Friendly staff
Great location
Cons:
Inconsistent housekeeping
Issues with amenities
Parking situation

Categories

Cleanliness
8.38
Several comments regarding cleanliness indicate room issues, with housekeeping not serving the expected standards.
Service
9.35
Overall positive comments about staff friendliness and service quality.
Location
9.39
Many mentions of convenient location near the waterfront and mall.
Room Quality
8.84
Rooms are described as comfortable, but some issues with specific amenities were noted.
Amenities
8.87
Good amenities mentioned, but some guests had issues with breakfast options and additional services.
Value for Money
8.33
Several reviewers felt the value was less than expected considering the issues.
Food and Beverage
8.38
Mixed reviews with some positive comments about breakfast but some complaints about coffee.
Overall Experience
8.85
Despite some complaints, many enjoyed their stay and expressed a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 05:32

Property Description

Modern Accommodations
Aloft Syracuse Inner Harbor offers stylish and comfortable rooms equipped with a TV, air conditioning, and free WiFi. The perfect retreat after a day of exploring the city.

Convenient Amenities
Enjoy access to a fitness center, indoor pool, and a trendy on-site bar and restaurant. Whether you want to stay active or unwind, we have you covered.

Prime Location
Located just a stone's throw away from popular attractions like Destiny USA and Clinton Square Ice Rink, Aloft Syracuse Inner Harbor is the ideal choice for travelers looking to experience the best of the city.

Book your stay at Aloft Syracuse Inner Harbor now and elevate your travel experience!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SYR

Location

Guest Reviews

8.8
Based on 502 reviews
Cleanliness: 8.38
Service: 9.35
Location: 9.39
Room Quality: 8.84
Amenities: 8.87
Value for Money: 8.33
Food and Beverage: 8.38
Overall Experience: 8.85
J
Joan • couple • us
5
Good location for an overnight stop.
Pros:

The location was convenient. Pleasant open spaces and beautiful sunset over the inner harbor.

Cons:

Breakfast was a disaster. The coffee in the lounge was not fresh and the butter was frozen.

2026-08-05 • via Nuitee
P
Pamela • couple • us
10
Everyone was so helpful and made our stay very comfortable. Will definitely go back there when I visit Syracuse again.
Pros:

Friendly staff

Cons:

N/A

2026-08-03 • via Nuitee
G
George C • solo_traveller • us
10
fun weekend 3 years in a row
Pros:

nice people, made new frends and grate staf

Cons:

all went well ,no problems

2026-07-20 • via Nuitee
M
Martina • solo_traveller • hr
5
Pros:

Lokacija

Cons:

Dorucak, roomservice, sadržaj

2026-07-19 • via Nuitee
R
Rikkiyah • couple • us
2
2026-07-10 • via Nuitee
S
Suzanne • solo_traveller • us
9
Very good.
Pros:

The front desk attendant was exceptionally welcoming!

Cons:

The bathroom/"kitchen" set up was very cramped with very little counter space. Otherwise everything was great.

2026-07-04 • via Nuitee
P
Patti • couple • us
9
Great overall, and staff was lovely.
Pros:

Beautiful hotel, friendly staff, nice amenities

Cons:

Parking is across the street, and a bit sketchy. They have cameras set up, but had a break in when we were there.

2026-06-30 • via Nuitee
S
SUSAN • couple • us
6
2026-06-18 • via Nuitee
B
Boyce • couple • us
10
2026-06-15 • via Nuitee
V
Virginia • solo_traveller • us
9
2026-06-15 • via Nuitee
T
Tamara • couple • us
9
I will be back!!
2026-06-15 • via Nuitee
K
Katie • family_with_children • us
10
Pros:

The staff was incredibly kind and accommodating.

2026-06-13 • via Nuitee
R
Randolph • couple • us
8
2026-06-03 • via Nuitee
W
Wayne • couple • us
4
Ok
Pros:

Clean

Cons:

Mattress was not comfortable at all. Room was like living in the college dorm room.

2026-05-25 • via Nuitee
P
Pearline • family_with_children • us
9
2026-05-14 • via Nuitee
B
Beth • family_with_children • us
10
terrific!
Pros:

Michelle, the manger was above and beyond amazing! My dog got burrs stuck all over him and she assisted to get the fully removed. I thought I was going to have to call an emergency vet and miss my son's graduation dinner. Life saver!

2026-05-10 • via Nuitee
K
Kevin • couple • us
9
2026-04-20 • via Nuitee
D
Deborah • couple • us
10
Excellent place to stay for a visit to Syracuse University. Well kept hotel, rooms and facilities. Friendly staff.
Pros:

Clean, hospitable staff, room comfort

Cons:

No housekeeping

2026-04-14 • via Nuitee
R
Romeo • couple • ch
9
Sehr nette Hotel mit nettem Personal und schönen Wünschen auf dem Früchtemüeslibecher
Pros:

-freundliches Presonal
-top Vibes
-super Lage

2026-04-09 • via Nuitee
K
Kerry • family_with_children • us
9
Would stay again! Clean rooms, comfy beds and great staff.
Pros:

The room was very clean, and the beds were super comfortable. Every staff member I interacted with was kind and helpful.

Cons:

Would have been nice if the room had a clock and a small makeup mirror. The lamp on the desk did not work, but these were small inconveniences.

2026-03-31 • via Nuitee