Aloft Syracuse Inner Harbor

Hotels
•
Aloft
8.8 (477 reviews)
310 West Kirkpatrick Street , Syracuse , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Clean and comfortable
Friendly staff
Great location
Cons:
Inconsistent housekeeping
Issues with amenities
Parking situation

Categories

Cleanliness
8.38
Several comments regarding cleanliness indicate room issues, with housekeeping not serving the expected standards.
Service
9.35
Overall positive comments about staff friendliness and service quality.
Location
9.39
Many mentions of convenient location near the waterfront and mall.
Room Quality
8.84
Rooms are described as comfortable, but some issues with specific amenities were noted.
Amenities
8.87
Good amenities mentioned, but some guests had issues with breakfast options and additional services.
Value for Money
8.33
Several reviewers felt the value was less than expected considering the issues.
Food and Beverage
8.38
Mixed reviews with some positive comments about breakfast but some complaints about coffee.
Overall Experience
8.85
Despite some complaints, many enjoyed their stay and expressed a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 05:32

Property Description

Modern Accommodations
Aloft Syracuse Inner Harbor offers stylish and comfortable rooms equipped with a TV, air conditioning, and free WiFi. The perfect retreat after a day of exploring the city.

Convenient Amenities
Enjoy access to a fitness center, indoor pool, and a trendy on-site bar and restaurant. Whether you want to stay active or unwind, we have you covered.

Prime Location
Located just a stone's throw away from popular attractions like Destiny USA and Clinton Square Ice Rink, Aloft Syracuse Inner Harbor is the ideal choice for travelers looking to experience the best of the city.

Book your stay at Aloft Syracuse Inner Harbor now and elevate your travel experience!

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SYR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. No extra charges.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free public parking is possible on site (reservation is not possible).

Location

Guest Reviews

8.8
Based on 477 reviews
Cleanliness: 8.38
Service: 9.35
Location: 9.39
Room Quality: 8.84
Amenities: 8.87
Value for Money: 8.33
Food and Beverage: 8.38
Overall Experience: 8.85
J
Jenell • couple • us
8
2026-01-20 • via Nuitee
L
Lilitte • extended_group • us
8
All in all I really enjoyed my stay. The swimming pool, the fire
Pros:

The breakfast choices were really good. Just a suggestion, Trader Joe's has individual servings of bacon that you just microwave. The location is great! It was nice being right by the water with a promenade for an early morning stroll. There is plenty of free parking. There is a huge mall within walking distance. The location of this hotel was well thought out.

Cons:

I did not care for the house keeping service. I was there for a week and my bed was only made once. They just through up the covers instead of actually making the bed. However, they did bring fresh towels. I did not care for the brand of coffee that they served. The taste was very bitter each time I had some. I didn't like the fact that there were two fire drills two days apart . Maybe this was not their fault but it was quite annoying.

2026-01-19 • via Nuitee
A
abdulrahman • solo_traveller • kw
9
great
Pros:

,very nice hotel clean freindly staff 10min walking to the big mall

Cons:

no thing

2026-01-19 • via Nuitee
H
hzdansky • couple • us
9
A clean, comfortable stay
Pros:

The room was very clean and comfortable. The location was interesting in a positive way, being next to the harbor. Parking was easy.

Cons:

There could be more free breakfast options available.

2026-01-17 • via Nuitee
B
Brian • couple • us
10
Great stay and enjoyed the location as well as the wheel spin when you checked in.
Pros:

Very nice and room was great especially for price.

2026-01-15 • via Nuitee
N
Nicole • family_with_children • au
7
2026-01-13 • via Nuitee
A
Ayanna • couple • us
9
2026-01-04 • via Nuitee
J
Jerrica • couple • us
9
2026-01-03 • via Nuitee
M
Mohammad • couple • kw
10
2026-01-01 • via Nuitee
J
Jamie • couple • us
10
2025-12-30 • via Nuitee
N
Nicole • family_with_children • us
4
2025-12-26 • via Nuitee
B
Brooke • couple • us
9
Great spot!
Pros:

Coffee was cold in the morning and there was a hot cocoa bar but no hot cocoa. The rooms were exceptionally clean and the beds were semi comfortable.

Cons:

Beds were okay and I would to have loved extra blankets to be available in the room

2025-12-25 • via Nuitee
C
Charde • solo_traveller • us
10
2025-12-14 • via Nuitee
S
Saad • solo_traveller • kw
1
2025-12-12 • via Nuitee
A
Abdullah • solo_traveller • kw
10
2025-12-12 • via Nuitee
V
Valentine • solo_traveller • il
8
2025-12-11 • via Nuitee
A
Anthony • couple • us
8
2025-12-11 • via Nuitee
M
Marc-Antoine • extended_group • ca
10
2025-12-07 • via Nuitee
G
Garth • couple • us
1
Expensive and poor experience
Cons:

Unresolved problems and no heat in two different rooms. No payment deduction or refund offered. Terrible experience.

2025-12-06 • via Nuitee
D
David • couple • us
6
Overall good staff. Could use more attention to detail.
Pros:

Modern with a great location. Beds were very comfortable.

Cons:

Needs more attention to detail. Blinds broken, safe didn't work room not clean one day of our stay.

2025-12-05 • via Nuitee