Hotel San Jorge

Hotels
7.8 (1795 reviews)
Antonio Alzaga, 51 , Santurce , es

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Children allowed

Facilities

Non-smoking rooms
Family rooms
Lift / Elevator
Luggage storage
Fax/photocopying
Tour desk
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
clean rooms
friendly staff
good location
good value for money
Cons:
old facilities
noise from traffic
parking difficulties

Categories

Cleanliness
7.31
Generally clean, but mentions of old facilities suggest need for renovation.
Service
8.28
Positive sentiments about staff being very friendly and helpful.
Location
8.32
Well-situated with easy access to public transport and notable attractions.
Room Quality
7.27
Rooms are spacious but some comments suggest they feel outdated.
Amenities
7.6
Basic amenities are available; some reviews note good value.
Value for Money
8.26
Good price for what is offered, especially considering the location.
Food and Beverage
7.81
Breakfast options are decent but not extravagant.
Overall Experience
7.58
Mixed feelings due to cleanliness issues but overall a satisfactory stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 23:03

Property Description

Convenient Location
Hotel San Jorge is ideally situated in Santurtzi, offering easy access to Bilbao's top attractions such as the Guggenheim Museum and Palacio Euskalduna. With Kabiezes Metro Station and a bus stop right outside, exploring the area is a breeze.

Comfortable Accommodation
Each room at San Jorge is thoughtfully designed with amenities like free Wi-Fi, flat-screen TVs, and central heating. The cozy ambiance with carpeted floors ensures a relaxing stay, complemented by private bathrooms equipped with a hairdryer.

Exceptional Service
Start your day with a delicious buffet breakfast and rely on the friendly 24-hour reception staff for local insights and assistance. Let Hotel San Jorge be your home away from home in Santurtzi.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BIO

Property Policies

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 10 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    People no matter the age stay for € 20 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.8
Based on 1795 reviews
Cleanliness: 7.31
Service: 8.28
Location: 8.32
Room Quality: 7.27
Amenities: 7.6
Value for Money: 8.26
Food and Beverage: 7.81
Overall Experience: 7.58
E
Eduardo • family_with_children • es
10
Pros:

Todo. Muy limpio, funcional, excelente ubicación... pero sobre todo la amabilidad y la atención del personal!!!! Repetiremos y lo recomendamos!

Cons:

Mejoraría la señalizacion del parking del Hotel. Al ser un Hotel céntrico se dificulta aparcar si no has estado antes.

2026-03-23 • via Nuitee
J
Juan Carlos • family_with_children • es
8
2026-03-21 • via Nuitee
J
Josefa • solo_traveller • es
8
Pros:

El trato del personal,instalaciones,tranquilidad ,y buen desayuno incluido

2026-03-20 • via Nuitee
B
Beverley • couple • gb
5
Had to stay overnight and wanted to sleep in the van but husband said to try San Jorge again!!
Pros:

Being 1 of only 2/3 hotels in this area makes it an easy choice as they always have availability!!. The friendly welcoming staff.

Cons:

The bed was not the most comfortable abit too hard for me, didn’t like the old fashioned blanket, it had seen better days. Still couldn’t use the shower or Bath didn’t feel clean. Still not a great choice at breakfast.. tea/ coffee- hard bread !! And cakes

2026-03-18 • via Nuitee
A
alberto • couple • es
5
2026-03-17 • via Nuitee
J
John • couple • ie
8
Pros:

Staff very helpful and friendly. Breakfast adequate. I've had a lot better but also a lot worse. Hotel is clean but feels dated. We were happy with our stay. Parking underneath was perfect and a €12 a day very cheap for the convenience and security.

Cons:

Breakfast.

2026-03-17 • via Nuitee
T
Tinbiry • family_with_children • es
2
2026-03-17 • via Nuitee
J
Julian • family_with_children • es
8
Pros:

Las camas eran muy cómodas y el desayuno estaba bastante bien

Cons:

La temperatura de la habitación era un poco baja

2026-03-16 • via Nuitee
R
Ruth • family_with_children • es
6
Hotel muy básico
Pros:

Bien ubicado. El tamaño de la habitación era muy bueno.

Cons:

El aislamiento de la habitación era bastante malo se podía oír la calle perfectamente y los vecinos de arriba. La calefacción un poco escasa y hasta que se calentaba con el calefactor hacia frío. El baño algo anticuado aunque limpio.

2026-03-08 • via Nuitee
R
Rosa • family_with_children • es
8
2026-03-08 • via Nuitee
A
Alvaro • solo_traveller • es
6
Muy juntito todo
Pros:

Amabilidad del chico turno de tardes

Cons:

Poco caudal de agua caliente

2026-03-05 • via Nuitee
C
Carlos • solo_traveller • us
8
2026-02-28 • via Nuitee
N
Noelia • family_with_children • es
10
Pros:

General

Cons:

Todo perfecto

2026-02-22 • via Nuitee
M
morcillo garrido • family_with_children • es
8
2026-02-12 • via Nuitee
B
Beverley • family_with_children • gb
1
Will not be returning, 2 Stars were very generous.
Pros:

The bed was comfortable and the location was great.

Cons:

Upon checking in, we were giving the keys to our room and first thing we noticed was the tape on the electrical wire for the television, which we later found out did not work. The bath was lined with a blue liquid and the plug area was chipped and rusting…
Not a light sleeper but could hear a lot of talking and noise for the rooms either side. Booked in a hurry and realised not our things, really not worth the 100€ a night charge, should really be half that as it’s a 2 star… didn’t expect luxurious but clean, basic would have been nice. Felt very dated and not in a good way.
Depends on why you are staying. We had to change rooms about half an hour in as the aforementioned television did not work.
Breakfast was a cold buffet as expected, but ok. However not alot of choice, fruit was in offer but the apples were well passed their eating date.
Staff were very nice and friendly, very helpful.

2026-02-09 • via Nuitee
M
Maria Dolores • family_with_children • es
7
2026-02-08 • via Nuitee
C
Caparrós • solo_traveller • es
6
2026-01-30 • via Nuitee
P
Patricia • family_with_children • es
8
2026-01-20 • via Nuitee
P
Philippe • solo_traveller • fr
9
2026-01-19 • via Nuitee
B
Borges Perez • family_with_children • es
9
Lo recomiendo para los k disfrutan vacaciones en familia
Pros:

El personal súper amable

Cons:

El zumo de frutas lo prefieres natural

2026-01-19 • via Nuitee