Western Inn Motel Billings

Had a coffee pot othet places didnt and quite it noisr at othet ones

Great location near downtown Billings. The facility looks taking care of and clean. The staff is friendly and helpful

A solid hotel.Not flashy, but serviceable.

Smallish room with king size bed. Small lobby limited seating breakfast. Great staff, very friendly and helpful.

The owners were very nice and personable, however the cleanliness of the place was undesirable. The carpet had large stains. The shower door looked as though it was not cleaned in some time. I had to ask the housekeeper twice to clean my bathroom and she did not provide cups, sugar or stirrers for coffee. The picture attached was not what my room looked like

When I first got there I ordered a room with two queens and they gave us a room with 2 full beds. At three in the morning we all woke up because the room was very very hot the central air was not working. And on top of that I went to go ask for a fan and the front doors to the motel were closed so we suffered with the heat. Towels were stained with brown. Terrible motel would never stay there again

Everyone is very friendly. We had a small special request, and they did their best to accommodate.

Somewhat old with old bed that creeked.
Good staff that was helpful.

They advertise airport shuttle service but it's not always available. The room was not even remotely clean. I could see that the surfaces had been washed but there was deep filth on the baseboards and in corners. The bed was old and uncomfortable and the room temperature couldn't be adjusted.

This may not be the most updated motel, but they make up for it in customer service. The owner is so nice, friendly, and helpful. They have continental breakfast, and sell snacks and drinks in the front office. The owner would throw in a free candy bar most times. There is a washer and dryer for guests' use, and it was nice to not have to do laundry when I got home.

It is an older motel run by a small staff of friendly and competent people. The rooms were adequate with all of the things you'd expect in a 2 star motel. Only a couple issues we didn't expect. 1) There were ants on the floor of the shower however they were quickly taken care of when we notified the desk attendant. 2) The queen beds were noisy whenever you move in the bed. I've never seen or heard of that before.

The hotel was dirty. Air conditioning worked when it wanted to and the beds were awful. Lumpy, and they squeaked bad every time you moved. If this was a recently remodeled hotel I would hate to see what it was like before. Would not waste the money to stay again.

Good location, but overpriced for the conditions and amenities.

The room was a little run down, and they do charge for pets. The free breakfast was cereal and there's no tub.i wound up paying about $115.00 for a two star hotel. BUT the family running the place were absolutely the sweetest! I really enjoyed their friendliness and energy.

It was filthy. They surprised me with a $50.00 “deposit” requirement when I checked in. It still has not been refunded. The breakfast is a bowl of cereal.
Avoid this place.

It took a long time to get checked it. Breakfast wasn’t served until 7:30. We had to take the cover of the toilet so it could flush it because the handle was on the side to close to the sink. Also breakfast was not some thing to write home about.

Dirty towels, carpet in room dirty, no locks on the door to the hallway, uncomfortable bed and the pillows were bad too. Staff was super nice and friendly, efficient.

Motel is very old and outdated . It is very clean and the staff are friendly

I stayed at this motel in Billings Montana for the duration of my stay which was a week. The staff there was incredibly kind and helpful. I enjoyed my stay very much. The only problem that I had, was that the room had no AC, and until i figured out to open the door to the porch it was little on the warm side, after that the problem was solved and no real issue. I would recommend that they put some kind of screen door on there or something because while opening the door did solve my problem for the heat it also allowed bugs to come in or more the point..bees. While not detrimental to my health I do have a phobia of bees and also there are some people who are deathly allergic to them. so just a thought, nothing more. other than that my stay was wonderful and i would recomend them to just about anyone.

Friendly staff, shower had good water pressure. Location sort of enh.