Ramada Hotel & Suites by Wyndham, Remarkables Park Queenstown

Hotels
Ramada
8.8 (3200 reviews)
24 Hawthorne Drive , Queenstown , nz

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Restaurant
Heating
See all facilities

Review Highlights

Pros:
Convenient location
Helpful staff
Clean modern facilities
Cons:
Cleanliness issues
Inconsistent service
Room condition varies

Categories

Cleanliness
8.01
Several reviews mentioned cleanliness issues and the need for better servicing.
Service
9.48
Most reviews reflected positively on the staff and their helpfulness despite some service delays.
Location
9.52
Consistently noted as a major positive aspect, with convenience to the airport and amenities.
Room Quality
8.47
Mixed feedback; some rooms were modern and clean while others noted outdated elements.
Amenities
8.5
Amenities are available, but there were complaints about maintenance and functionality.
Value for Money
8.46
Comments indicated that the price did not match the overall experience for some guests.
Food and Beverage
9.01
Limited comments, but general service and location suggest decent options nearby.
Overall Experience
8.98
General sentiments indicate guests left with mixed feelings, but still appreciated their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 08:25

Property Description

Spectacular Mountain Views and Modern Accommodation
Ramada Remarkables Park offers stunning views of the Remarkables Mountains and provides contemporary self-contained rooms near Queenstown Airport.

Convenient Amenities for Every Guest
Enjoy complimentary unlimited WiFi, kitchenette in every apartment, in-room laundry facilities, flat-screen TV, and access to a fitness center and ski gear storage.

Ideal Location with Easy Access to Attractions
Situated by Remarkables Park shopping center, guests have various dining and shopping options. Central Queenstown, with its attractions, is just a short drive away.

To experience comfort, convenience, and breathtaking views, book your stay at Ramada Remarkables Park today.

Important information:

Please be advised that a surcharge will apply for all credit card transactions (2.5% for Visa and MasterCard, and 3.1% for American Express). If you wish to avoid incurring surcharge, you may want to choose to pay in cash or New Zealand Eftpos.Parking is subject to availability due to limited spaces.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: ZQN

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for NZD 25 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People no matter the age stay for NZD 40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 3200 reviews
Cleanliness: 8.01
Service: 9.48
Location: 9.52
Room Quality: 8.47
Amenities: 8.5
Value for Money: 8.46
Food and Beverage: 9.01
Overall Experience: 8.98
N
Nisha couple nz
9
2026-07-25 via Nuitee
U
uday solo_traveller nz
8
Pros:

The room

Cons:

The service

2026-07-25 via Nuitee
K
Karen solo_traveller nz
7
2026-07-25 via Nuitee
C
Chrissy couple au
10
Great location, excellent rooms and friendly staff.
Pros:

Great location, clean room and friendly staff

Cons:

Like everything

2026-07-25 via Nuitee
S
Stephen couple au
8
I nice place to stay but a much further walk from the airport than they mentioned.
Pros:

The room was nice a plenty of space with a nice big bed

Cons:

We were given a code to the key box but when we opened it no key. Was asked 3 times what was my check in time. Told them but they kept asking. With in one hour of checking in they asked to rate them and when was I checking out.

2026-07-24 via Nuitee
S
Sahara solo_traveller nz
6
Could have been so much better!
Pros:

Location, bed was comfy enough. Prints on the wall around the hotel were beautiful. Availability of parking was the best part.

Cons:

Cleanliness of bathroom and shower was very questionable, no night light, or reading light. Even bedside lamp not working.

2026-07-24 via Nuitee
B
Bronwyn couple nz
5
2026-07-24 via Nuitee
D
Deanne family_with_children au
9
Lots of space and a great location!
Pros:

There is so much to like about this hotel! It is so great as a family to have two separate bedrooms as well as a living area. Don't let the fact it's near an airport put you off - it's actually a really attractive little area. We walked from the airport and had lots of places to eat within walking distance. We even went to the cinemas on a rainy day! They are almost opposite the hotel. A bit out of town but this could be a good thing if you are heading to the ski fields.

Cons:

There was a bit of a weird smell coming from the cupboards under the sink in the kitchen. It's not really a kitchen you would use to do full on cooking but very useful just to have breakfast and make coffees etc.

2026-07-23 via Nuitee
T
Tangi solo_traveller ck
8
2026-07-22 via Nuitee
J
Jamie couple nz
2
The room is perfect for midgets and I suggest if the room rate was half the price for half the headroom it would be acce
Pros:

Close to airport

Cons:

I am 186cm tall and I repeatedly hit my head on the ceiling

2026-07-22 via Nuitee
S
Scott solo_traveller au
9
2026-07-22 via Nuitee
P
Paxton couple au
1
Don’t stay here from a 25 yr old fml
Pros:

Nothing apart from the 1km walk to the airport

Cons:

Everything. Staff were rude, room not ready by 2pm which is suppose to be check in, rooms were filthy, floor was sticky, missing a light, bed sheets stained, carpet filthy, marks and chips in all walls, black mould in shower, toilet had lots of stains, very outdated, hallway to room was filthy, reception dirty. Could keep going but all and all, don’t ever stay here.

2026-07-21 via Nuitee
B
Burke couple nz
4
ho hum
Pros:

Location and staff

Cons:

Very average shower

2026-07-21 via Nuitee
N
Nicola couple nz
10
Perfect rest spot
Pros:

The greeting from the girl on reception was excellent. Quick process and suoer helpful advising eateries/closing times etc. Made us feel valued which was lovely as we were very tired.

2026-07-21 via Nuitee
S
Simon solo_traveller nz
6
The room needs more than a clean it needs to have multiple things fixed.
Pros:

The staff member on check in was great (an awesome French girl who had great customer service). The location is great, beautiful view of the Remarkables.

Cons:

The only reason i am writing this review is to try improve things for whoever is next in this room (Room 115). I only stayed for one night and so none of these things were a major issue but if anybody is staying longer these things should be addressed. One of the table legs is broken. One of the lamps in the room does not work and is also the frame of it is all wobbly. The faucet in the kitchen is leaking - when it is turned on water is coming out at the base of the tap and leaking out on the bench. The shower bracket, where the shower hose attaches is wobbly. And the shower has black mould all around the bottom of the shower... There was also no shampoo/conditioner in the dispenser. My concern with these things is that it costed $250 for the night - i wouldnt expect these multiple concerns to be part of a stay here.

2026-07-20 via Nuitee
K
Kevin & Gail solo_traveller nz
10
It was nice, and I'd like to think I'll stay again, good rate for a contractor that works over there
Pros:

I was only sleeping in my bed for approx. 6 hours as I was doing a night shift but very comfy beds but could have had some lower in height pillows.

Cons:

everything was fine

2026-07-20 via Nuitee
C
Claire couple nz
4
Disappointing
Pros:

Location to the airport was awesome!

Cons:

We stayed twice. Once before overseas travel and after returning to the country. Different rooms. Both showers were black around the edges and very dirty. Toilet wasn’t clean in both and dirty microwave in one. Shower gel in shower empty.
First stay the air con wouldn’t work - reception told us it was a cold air con only and a plug in heater in the wardrobe. No heating air cons in any rooms, bizarre?
When we returned to the room the air con had decided to work on heat and when I checked the wardrobe - no heater.
Have stayed here previously and will not again, even for the convenience.

2026-07-19 via Nuitee
A
Alisa family_with_children nz
9
2026-07-18 via Nuitee
S
Sadie couple nz
7
Good location but overpriced
Pros:

The location was perfect, we had an early morning flight so needed to be close to the airport.

Cons:

I feel the room was overpriced for what we got. Upon walking into the room, there was quite a fusty smell, that could have been a bit of damp. We didn’t arrive until early evening and the window sills were dripping with water, which I do expect in NZ during the winter, but not in a hotel when paying nearly $300 for 1 night. The shower was great but the shower hose had a leak which sprayed everywhere and soaked the whole bathroom. There was water all over the floor and one bath mat didn’t really do the job.

2026-07-17 via Nuitee
J
Jbees couple nz
8
Great little well equipped studio unit for a night or two.
Pros:

Well equipped kitchen for a studio apartment and had a washing machine and dryer.

Cons:

Challenging to find the entrance and reception as it was through a restaurant/bar with the reception tucked away at the back.

2026-07-16 via Nuitee