Ramada Suites by Wyndham Queenstown Remarkables Park

Hotels
•
Ramada
8.8 (2881 reviews)
24 Hawthorne Drive , Queenstown , nz

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Express check-in/check-out
Safety deposit box
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Convenient location
Helpful staff
Clean modern facilities
Cons:
Cleanliness issues
Inconsistent service
Room condition varies

Categories

Cleanliness
8.01
Several reviews mentioned cleanliness issues and the need for better servicing.
Service
9.48
Most reviews reflected positively on the staff and their helpfulness despite some service delays.
Location
9.52
Consistently noted as a major positive aspect, with convenience to the airport and amenities.
Room Quality
8.47
Mixed feedback; some rooms were modern and clean while others noted outdated elements.
Amenities
8.5
Amenities are available, but there were complaints about maintenance and functionality.
Value for Money
8.46
Comments indicated that the price did not match the overall experience for some guests.
Food and Beverage
9.01
Limited comments, but general service and location suggest decent options nearby.
Overall Experience
8.98
General sentiments indicate guests left with mixed feelings, but still appreciated their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 08:25

Property Description

Spectacular Mountain Views and Modern Accommodation
Ramada Remarkables Park offers stunning views of the Remarkables Mountains and provides contemporary self-contained rooms near Queenstown Airport.

Convenient Amenities for Every Guest
Enjoy complimentary unlimited WiFi, kitchenette in every apartment, in-room laundry facilities, flat-screen TV, and access to a fitness center and ski gear storage.

Ideal Location with Easy Access to Attractions
Situated by Remarkables Park shopping center, guests have various dining and shopping options. Central Queenstown, with its attractions, is just a short drive away.

To experience comfort, convenience, and breathtaking views, book your stay at Ramada Remarkables Park today.

Important information:

Please be advised that a surcharge will apply for all credit card transactions (2.5% for Visa and MasterCard, and 3.1% for American Express). If you wish to avoid incurring surcharge, you may want to choose to pay in cash or New Zealand Eftpos.Parking is subject to availability due to limited spaces.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: ZQN

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for NZD 25 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People no matter the age stay for NZD 40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 2881 reviews
Cleanliness: 8.01
Service: 9.48
Location: 9.52
Room Quality: 8.47
Amenities: 8.5
Value for Money: 8.46
Food and Beverage: 9.01
Overall Experience: 8.98
S
Sunshine54563118575 • Couples • Washington, Tyne and Wear, England
8
Good value
Pros:

I was apprehensive about staying here due to some poor reviews but it was good.
Walking distance from airport took 15 minutes
Bus stop outside - buy a Bee card off driver for 5 dollars the load it with another 10 to 20 dollars . 2 dollars 40 per ride.
Apartment has washer, dryer, cooking facilities.
Yes some things are a bit worn but for price it’s good value.
Some reception staff are a bit sullen but lovely French girl who is very politeminutes

2026-04-11 • via Tripadvisor
U
Ujjwal • extended_group • au
8
Overall good.
Pros:

Good to stay.

Cons:

Reception was stinking.

2026-04-11 • via Nuitee
P
POU U JULIE • extended_group • hk
7
2026-04-11 • via Nuitee
J
Justine • couple • au
1
We had a man enter our room during the night. Management did not accept any responsibility or show due concern.
Pros:

Near shops

Cons:

Unsafe.

2026-04-11 • via Nuitee
P
Paul • solo_traveller • au
9
Good place to stay.
Pros:

Location to shops,airport and rental cars.
Good bed.

Cons:

Room advertised as availability from 1400 not available until nearly 1500.
Still want you out by 1000 the next day.

2026-04-11 • via Nuitee
J
James • couple • au
5
2026-04-11 • via Nuitee
K
Kerren • solo_traveller • au
8
Cons:

Shower Broke. No venting for the dryer, the room turned into a sauna. We had to go to a commercial laundry as the clothes didn't dry in the dryer.

2026-04-10 • via Nuitee
L
Luzviminda • couple • au
9
Pros:

Perfect close to all important amenities

Cons:

Nothing

2026-04-10 • via Nuitee
D
Dennis • couple • au
9
A pleasant, comfortable place a bit outside the busy tourist area
Pros:

The hotel is very comfortable with large rooms and a good restaurant downstairs. The receptionist was tres gentil! It's better to stay in Frankton rather than in busy, noisy Queenstown itself unless you don't have transport.

Cons:

The restaurant was closed early at night. We had to eat at the Holiday Inn nearby.

2026-04-09 • via Nuitee
I
Isabella • extended_group • nz
10
2026-04-09 • via Nuitee
J
Jasmine • couple • nz
10
Such a great experience and probably one of the best I’ve had. They’re a perfect little hotel
Pros:

Very nice room! They utilised the space with everything you need which was great.

Cons:

One very minor thing which isn’t a big deal was the floors could be cleaned a bit more.

2026-04-09 • via Nuitee
P
Pam • couple • au
8
Was ok for a night.
Pros:

Location was good for us

Cons:

The property looks a bit run down, the dining area didn’t look inviting. Also carpet in our room in a terrible state, furnishings etc looking tired.

2026-04-08 • via Nuitee
J
Jo Ardley • family_with_children • nz
5
Wouldn't stay at a Ramada by Wyndham property again.
Pros:

Good location and laundry facilities.

Cons:

Small room with an awful smell that seamed to linger long after you leave. No opening windows and no clean air. Shower had black sills inside base. Very dated and not what we expected from the photos and price. Check in online procedure is drawn out and doesn't save you from interigation and second check in at reception. Very unfriendly feel from staff communications before and during stay.

2026-04-08 • via Nuitee
S
SERGE • couple • nc
8
C’est bien mais moyen
Pros:

Proche du centre

Cons:

Vieillot

2026-04-08 • via Nuitee
R
Richard • solo_traveller • au
10
Very happy to stay here again
Pros:

Location

Cons:

Enjoyed everything

2026-04-08 • via Nuitee
N
Nakul Srisamran • family_with_children • th
10
2026-04-08 • via Nuitee
J
Janene • family_with_children • nz
3
Great Location Only
Pros:

The location and front staff were great.

Cons:

Our room was very tired considering it's not an old complex. The carpet was very stained, paint missing on walls and doors. The hand soap dispenser in the bathroom had fallen off (previously) and stuck onto the mirror but the hole in the wall was still exposed! Some maintenance is required. Very limited TV channels also. For the price we paid and what we got were miles apart.

2026-04-07 • via Nuitee
A
Anthony • couple • us
1
Ramada Suites by Wyndham Queenstown Remarkables Park — Avoid
Pros:

Nothing went well.

Cons:

My wife and I stayed here February 20–22, 2026, during a three-week trip to New Zealand celebrating our 40th wedding anniversary. Out of eleven hotels, this was by far our worst stay — and our most expensive. Check-in was dismissive, with staff more focused on a personal phone than on guests. Our room was filthy: dirty, food-littered, tired, and dilapidated carpeting, smudged and dirty walls, and a washing machine repurposed as a toiletry shelf. The bathroom was a botched conversion with a mismatched false ceiling. Cooking odors from kitchenette units permeated the hallways — we dreaded returning each evening. When we raised these issues, the hotel's General Manager never responded. Wyndham corporate customer service was equally unhelpful, ultimately suggesting we place an international long-distance call ourselves to resolve the matter. That says everything about how this brand values its guests.

2026-04-07 • via Nuitee
S
Steve • family_with_children • au
7
2026-04-06 • via Nuitee
J
John • solo_traveller • nz
4
2026-04-06 • via Nuitee