WIWO Hotel

Hotels
7.3 (491 reviews)
Lot 116-124, Lot 7668, Block 31, Bintulu Sentral, Jalan Kidrurong , Bintulu , my
+60 86-336 666

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Family rooms
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Location
Reasonable price
Spacious rooms
Cons:
Cleanliness issues
Poor sound isolation
Lift maintenance

Categories

Cleanliness
5.35
Repeated issues with dirty blankets and unclean rooms were mentioned.
Service
8.81
Staff service was generally okay, with some positive interactions noted.
Location
8.85
Location is strategic and near to town center, enhancing convenience for guests.
Room Quality
6.81
Rooms described as comfortable but had issues with cleanliness and soundproofing.
Amenities
6.84
Amenities available but cleanliness and maintenance need to be improved.
Value for Money
7.8
The price was considered reasonable given the overall experience.
Food and Beverage
6.35
Breakfast quality and variety mentioned as needing improvement.
Overall Experience
7.62
Overall experience reflects mixed sentiments with both positive and negative feedback.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 17:04

Property Description

Convenient Location
Modern Amenities
Family-Friendly Accommodation

Book now to experience comfort and convenience at WIWO Hotel in Bintulu.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.3
Based on 491 reviews
Cleanliness: 5.35
Service: 8.81
Location: 8.85
Room Quality: 6.81
Amenities: 6.84
Value for Money: 7.8
Food and Beverage: 6.35
Overall Experience: 7.62
M
Marianne • family_with_children • my
10
Pros:

We had a wonderful stay! The place was clean, comfortable, and cozy. The host was very friendly and helpful throughout our stay. Everything was well prepared, and we really enjoyed our time here. Would definitely recommend this homestay and would love to stay again! ❤️

2026-08-18 • via Nuitee
M
MANG • solo_traveller • my
2
Pros:

Hotel Wiwo Stay Review

⭐ 2/5

My stay at Hotel Wiwo last week was quite disappointing.

Although I specifically selected a non-smoking room, the room still smelled of cigarette smoke. This was very uncomfortable, especially for guests who choose a non-smoking room for a smoke-free environment.

The room was also not very customer-friendly, as the accommodation building was separate from the main reception and restaurant. This made it inconvenient for guests to move between the buildings.

On top of that, there was significant noise coming from the neighbouring building, which was undergoing renovation. The construction noise affected the overall comfort and quality of my stay.

Overall, I was disappointed with the experience. I hope the hotel management will take these issues seriously, particularly the smoking smell, building arrangement, and renovation noise, to improve the comfort of future guests.

2026-08-13 • via Nuitee
M
mohammad zul azri • solo_traveller • bn
7
Cons:

In room most be have iron

2026-08-10 • via Nuitee
A
Asyraf • solo_traveller • my
3
2026-08-06 • via Nuitee
S
Siti Mazlina • couple • my
8
Pros:

Location near to everything

2026-08-03 • via Nuitee
J
Jofpery • solo_traveller • my
9
Nice place
Pros:

Surrounding with shopping complex and eatery shop

Cons:

None

2026-07-23 • via Nuitee
Y
Yi Yang • solo_traveller • my
6
2026-07-22 • via Nuitee
S
Suzina • solo_traveller • my
8
2026-07-22 • via Nuitee
I
ismail • couple • my
10
2026-07-20 • via Nuitee
M
mrtOra mOn • solo_traveller • my
1
2026-07-16 • via Nuitee
E
Eddie • solo_traveller • my
9
Great location.
Pros:

Good location.

Cons:

The air conditioner need service.

2026-07-13 • via Nuitee
K
Kee Hing • couple • my
8
2026-07-11 • via Nuitee
C
Christina • couple • my
5
2026-07-11 • via Nuitee
A
Awang • solo_traveller • my
5
Pros:

Location near to shopping area

Cons:

Conditon of the hotel

2026-07-11 • via Nuitee
S
Silvia Dian • extended_group • my
6
2026-07-01 • via Nuitee
L
LYNN JACQUELINA SIOK • couple • my
8
Ok
Cons:

Tidak lengkap hair dryer dan striker

2026-07-01 • via Nuitee
B
Bun XIAN • extended_group • my
3
2026-06-30 • via Nuitee
C
Charlie • solo_traveller • my
10
Pros:

Location

2026-06-28 • via Nuitee
F
Farid • solo_traveller • tr
6
2026-06-28 • via Nuitee
N
Nurul Syahrina Syahibi • couple • my
10
2026-06-26 • via Nuitee