WIWO Hotel

Hotels
7.3 (473 reviews)
Lot 116-124, Lot 7668, Block 31, Bintulu Sentral, Jalan Kidrurong , Bintulu , my

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Family rooms
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Location
Reasonable price
Spacious rooms
Cons:
Cleanliness issues
Poor sound isolation
Lift maintenance

Categories

Cleanliness
5.35
Repeated issues with dirty blankets and unclean rooms were mentioned.
Service
8.81
Staff service was generally okay, with some positive interactions noted.
Location
8.85
Location is strategic and near to town center, enhancing convenience for guests.
Room Quality
6.81
Rooms described as comfortable but had issues with cleanliness and soundproofing.
Amenities
6.84
Amenities available but cleanliness and maintenance need to be improved.
Value for Money
7.8
The price was considered reasonable given the overall experience.
Food and Beverage
6.35
Breakfast quality and variety mentioned as needing improvement.
Overall Experience
7.62
Overall experience reflects mixed sentiments with both positive and negative feedback.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 17:04

Property Description

Convenient Location
Modern Amenities
Family-Friendly Accommodation

Book now to experience comfort and convenience at WIWO Hotel in Bintulu.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 10 years old stay for free when using an existing bed.
    People no matter the age stay for MYR 50 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.3
Based on 473 reviews
Cleanliness: 5.35
Service: 8.81
Location: 8.85
Room Quality: 6.81
Amenities: 6.84
Value for Money: 7.8
Food and Beverage: 6.35
Overall Experience: 7.62
L
LYNN JACQUELINA SIOK • couple • my
8
Ok
Cons:

Tidak lengkap hair dryer dan striker

2026-07-01 • via Nuitee
S
Silvia Dian • extended_group • my
6
2026-07-01 • via Nuitee
B
Bun XIAN • extended_group • my
3
2026-06-30 • via Nuitee
C
Charlie • solo_traveller • my
10
Pros:

Location

2026-06-28 • via Nuitee
F
Farid • solo_traveller • tr
6
2026-06-28 • via Nuitee
N
Nurul Syahrina Syahibi • couple • my
10
2026-06-26 • via Nuitee
A
Abdullah muiz • couple • my
5
Pros:

The location is strategic.

Cons:

Its not fancy as the picture we see in the internet.

2026-06-26 • via Nuitee
H
HJ NAZIRUL • couple • bn
7
2026-06-26 • via Nuitee
C
Charles • solo_traveller • my
8
Pros:

Like the room..clean and comfy,no smoking odours..
Tv not function well,
Bfast good,but not many choices..

Overall the place is good..very convinient..
Thank you for your hospitality.

2026-06-22 • via Nuitee
R
rocky • solo_traveller • my
5
2026-06-21 • via Nuitee
C
Cassandra • couple • my
7
Comfortable 1 night stay
Pros:

It's easily located and also there's food around the area by walking around. The bed and room itself is clean, only the toilet bowl water kept leaking but it was fine. Comfy to sleep after a day out.

Cons:

The toilet bowl water needs fixing in the room. It kept leaking but still bearable.

2026-06-21 • via Nuitee
A
Ambang • couple • my
10
2026-06-21 • via Nuitee
Z
Zalina • solo_traveller • my
6
Pros:

Location strategic.

Cons:

Pintu toilet xder kunci. Sarung bantal n comforter xbersih. Mula2 dpt bilik yg tidak sama spt d booking.. so pergi dkt kaunter and try request tukar bilik and staff just cakap xdpt sbb full. Nasib ada Chinese gurl kluar dkt kaunter n I direct ckp mintak tukar bilik.. so dlm 15minits dah dpt tukar. Mula2 agak marah sbb xpuas hati sbb bilik xsama yg dbook.. n bilik mula2 tu sangat2 terok😌 nasib la dpt tukar..

2026-06-19 • via Nuitee
H
herbert • solo_traveller • my
9
2026-06-14 • via Nuitee
C
Ceria • couple • my
6
Comfortable stay overall, but the bathroom and room cleanliness could be improved.
Pros:

The room was clean and comfortable. The location was convenient with easy access to shops and restaurants.

Cons:

There was no hair dryer provided in the room.

2026-06-14 • via Nuitee
A
Azmi • family_with_children • my
6
2026-06-12 • via Nuitee
F
Ferrero Ching • solo_traveller • my
6
2026-06-10 • via Nuitee
T
Tonny Anak • couple • bn
7
Overall, the experience was good. The staff were very willing to help and provided good service.
Pros:

I didn't go for breakfast because I thought it was a buffet breakfast. It turned out that we had to order the food individually, so I decided to skip it.

Cons:

The only improvement needed is clearer signage, as the location was a bit difficult to find.

2026-06-10 • via Nuitee
I
Ivy • couple • my
7
2026-06-09 • via Nuitee
J
Julius • family_with_children • my
3
2026-06-04 • via Nuitee