Auberge Amérilys

Hotels
Independent
9 (102 reviews)
165 Rue Fraser, Rivière-du-Loup, Quebec, G5R 1E2 , Rivière-du-Loup , CA

Facilities

Express check-out
Free WiFi
Terrace
Luggage storage
Express check-in/check-out
Concierge service
Outdoor furniture
Picnic area
Front desk (limited hours)
Express check-out
See all facilities

Review Highlights

Cons:
Incorrect listings on Hotels.com
Poor communication regarding property closure

Categories

Cleanliness
5
Cleanliness did not apply as the property was closed for nearly 2 years.
Service
2
Poor service as the property was closed and management was unreachable.
Location
5
Location was irrelevant as the property was closed and inaccessible to guests.
Room Quality
5
Room quality was not applicable due to the property being closed.
Amenities
5
Amenities were not available as the property was closed for nearly 2 years.
Value for Money
2
Poor value for money as guests were unable to stay at the property despite bookings.
Food and Beverage
5
Food and beverage services were not provided due to the property closure.
Overall Experience
2
Overall experience was extremely negative due to the property being closed and guests being unable to check-in.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-10-03 20:55

Property Description

Spectacular Views and Modern Amenities
Take in the stunning views from the terrace and enjoy complimentary wireless internet and concierge services. Featured amenities include express check-in, check-out, and luggage storage.

Cozy Guestrooms with Balconies
Make yourself at home in one of the 14 guestrooms equipped with refrigerators, microwaves, and private balconies. Flat-screen TVs with cable programming, along with free Wi-Fi, ensure entertainment and connectivity.

Convenient Location
Situated in Rivière-du-Loup, Auberge Amérilys is a short walk from Musee du Bas St Laurent and Cegep De Riviere-du-Loup. Explore nearby attractions like Manoir Fraser and Parc des Chutes during your stay.

Book your stay now and experience comfort and convenience at Auberge Amérilys!

Important information:

Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and concierge services.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets not allowed

  • Accessibility

    No elevators

  • General

    Social distancing measures are in place

  • General

    Professional property host/manager

Location

Guest Reviews

9
Based on 102 reviews
Cleanliness: 5
Service: 2
Location: 5
Room Quality: 5
Amenities: 5
Value for Money: 2
Food and Beverage: 5
Overall Experience: 2
T
Terence
2
Hotels.com still listing a property closed 2 years
Pros:

We arrived early evening and could not get in reception. I eventually got hold of the manager via landline. He told me the property had not been taking guests for nearly 2 years
How could Hotels.com still be taking bookings for this place and even sending me reminders up to the date we arrived

2025-06-28 via Nuitee
C
Charlene
10
Pros:

There literally was not one thing I did NOT like about this place. Probably the perfect motel for someone like me - solo motorcycle rider. It was GREAT to be able to just walk out to my bike and pack it up right from my door. Clean, really fresh and new interior, and QUIET! Loved it.

2023-09-15 via Nuitee
P
Polly
10
Great place unless you want to read in bed
Pros:

Terrific place, only complaint is the lack of a lamp. Please, just one little bedside lamp. It was beautifully new, and clean, and comfortable, but for people who like to read (and we do), the lamp problem is serious.

2023-09-10 via Nuitee
B
Bernie
10
Pros:

Was very quiet and very clean I like the fact we had a fridge and microwave and coffee maker

2023-09-05 via Nuitee
A
Angela family
6
Pros:

Very clean and friendly staff

2023-09-04 via Nuitee
E
Ernest
4
Pros:

This is a conveniently located motel, ample parking. I stayed for 5 nights. Room was smaller but ok, had what I needed - decent bathroom, decent bed, fridge, coffee maker, desk. TV was old and small. Taking 3 stars off for customer service:
1 - electronic lock stopped working on day two - Office person quickly re-set it, and said it has to be reset as code expires at certain time: this was not - but absolutely should be - mentioned at check-in, so the Customer is not caught off guard.
2 - During booking it stated house-keeping was included. No house keeping on day one, no house keeping on day two. Checking with Office - person said no, house keeping is on-demande only - but no problem, asked what I needed and said will delivery next day.
3 - Next day - someone accessed the room, as the curtains were open and light was left on, but nothing was touched - no fresh towels (asked for), no new coffee supplies (asked for), rubbish bins not emptied (asked for). I went to the Office to enquire - young lady there had no idea, she was unapologetically lovely, so I asked to pass my discontent to the Management and let it go...
It seems the place is mostly used by one-night standers passing by, so Management is taking an easy approach, and perhaps it is ok to stay there for one night.
I have another multi-night trip to town in October, but will not be booking this auberge.

2023-09-04 via Nuitee
N
nicole
8
Pros:

Basic room but very clean and comfortable.

2023-09-04 via Nuitee
A
Aidan
10
Pros:

Great stay in a convenient location! Room was clean and staff was helpful/friendly!

2023-09-04 via Nuitee
D
DAVID partner
10
Pros:

Great updated motel with comfortable beds. Will stay again when in the area!

2023-08-31 via Nuitee
S
Stu
8
Pros:

Very pleasant staff. Clean and simple accomadation.

2023-08-30 via Nuitee
G
Gary
10
Pros:

very nice and clean

2023-08-26 via Nuitee
R
Ron
10
Pros:

Staff was Top Notch. Room was updated, clean and modern. Very comfortable and quiet.

2023-08-24 via Nuitee
A
Angela partner
10
Pros:

The young man at the front desk Charles Francois was very helpful, friendly and provided clear and excellent information. Thanks so very much

2023-08-14 via Nuitee
J
James partner
10
Pros:

New conditions. Small but most adequate!

2023-08-12 via Nuitee
M
Martin
10
Pros:

Smallest queen beds ever

2023-08-10 via Nuitee
F
Farah friends
10
Pros:

The property owner came and welcomed us and that’s very sweet ! Love the area !

2023-08-08 via Nuitee
R
Roxanne partner
10
Pros:

I was very surprised with how nice the place was. Wasn’t expecting too much as it was a motel, but honestly, better than many hotels I’ve been in. Will definitely consider this place again in the future

2023-08-04 via Nuitee
P
Peter and Marg Anne partner
6
Pros:

Our stay was perfectly adequate. The staff were nice and the room was clean.
However, it seemed very sparse, cold and almost bleak and cheerless. Grey wood floor, grey walls, grey sheets, grey bedspread, and not one picture on the walls. White bed wear would certainly lift the feeling, as would some softening elements.
Should be better for what was a hefty price!
Woukd not want to return. 5/10

2023-07-31 via Nuitee
C
Christine family
8
Pros:

Clean, quiet rooms with comfortable bed.Easy check-in and check-out. Free Wi-Fi. A bit too expensive IMHO. At that price it should offer amenities like a pool or gym, have EV recharge stations and should definitely include continental breakfast.

2023-07-26 via Nuitee
A
Alan family
10
Pros:

This is a cute little boutique motel, close to the water, close to food etc..

2023-07-25 via Nuitee