Quality Inn Pleasant View

Hotels
•
Quality Inn
7.7 (159 reviews)
2741 York Road , Pleasant View , US

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Non-smoking throughout
Designated smoking area
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Review Highlights

Pros:
Friendly staff
Good/convenient location
Clean rooms mentioned by several guests
Comfortable beds (reported by some)
Breakfast available (waffles enjoyed)
Nice shower
Felt safe
Cons:
Roach reported in room
Stained sheets and bathroom mold
Uncomfortable beds / lumpy pillows (multiple mentions)
Thin walls / noisy
Funny smelling fridge / odd odors
No elevator and unclean stairways
Owner alleged to block third-party bookings (theft/ethical issue)
Lobby/outdated areas

Categories

Cleanliness
6.2
Mixed signals: multiple guests said rooms were clean, but there are several serious negatives (visible roach, stained sheets, mold and un-wiped faucets in bathrooms) which lower the score.
Service
9.4
Consistently praised staff (friendly, helpful, available even at midnight) across many reviews; one notable complaint about owner behavior is outlier but does not fully outweigh widespread positive service reports.
Location
9.6
Repeatedly described as convenient and well-located (right off the highway, 'great' location) — a clear strength in the reviews.
Room Quality
5.8
Multiple complaints about uncomfortable beds, lumpy pillows, window coverings issues, odd fridge smell and other room maintenance problems leading to below-average room quality.
Amenities
7.2
Basic amenities present (breakfast, shower) and generally functional, but issues noted such as lack of elevator, dirty stairways, and some maintenance/cleaning shortcomings.
Value for Money
7.7
Several guests explicitly said 'ok for the money' or implied reasonable value; some service/location positives boost perceived value despite cleanliness/room quality issues.
Food and Beverage
7.2
Breakfast described as edible with positive notes (waffles) but not exceptional; some guests wished for different options (e.g., biscuits & gravy).
Overall Experience
8.5
Overall stay impressions are mixed but generally positive: many guests felt safe, would stay again, and praised staff/location enough that the overall experience rates above average despite cleanliness and room issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:42

Property Description

Convenient Location
Located just a short distance from popular attractions like the Johnny Cash Museum and Ryman Auditorium, Quality Inn Pleasant View offers a prime spot for travelers to explore the city.

Modern Amenities
Enjoy a comfortable stay with our 3-star accommodation featuring rooms equipped with private bathrooms and free WiFi, ensuring you have everything you need for a relaxing visit.

Nearby Attractions
With key landmarks such as the Grand Ole Opry and Vanderbilt University within reach, as well as easy access to Nashville International Airport, Quality Inn Pleasant View is the perfect choice for your stay in Pleasant View.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Property Accessibility

Public Area
  • Ramp: Yes
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

7.7
Based on 159 reviews
Cleanliness: 6.2
Service: 9.4
Location: 9.6
Room Quality: 5.8
Amenities: 7.2
Value for Money: 7.7
Food and Beverage: 7.2
Overall Experience: 8.5
J
JoannaKL • family_with_children • pl
8
Pros:

It was clean and the room didn’t smell. Breakfast was edible. Staff very friendly

Cons:

There was a huge roach on the wall in the morning. Sheets had some stains but seemed fresh.

2026-10-29 • via Nuitee
C
Caitlin • couple • us
7
Does the job for a one night stay
Pros:

Location and nice staff. Old hotel but overall fairly clean

Cons:

Thin walls, warm kinda seemed almost humid in there, funny smelling fridge.

2026-10-24 • via Nuitee
D
donna • couple • us
8
Clean, standard hot breafast, friendly staff
Pros:

Clean and friendly staff

Cons:

The bed was uncomfortable

2026-10-19 • via Nuitee
V
Victoria • couple • us
10
Convinient
Pros:

Pleasant staff

Cons:

No issues

2026-10-16 • via Nuitee
J
James • couple • us
7
Beds comfortable.
Pros:

Nice shower.

Cons:

Window coverings don’t stay closed when AC on.
Pillows very lumpy.

2026-09-07 • via Nuitee
K
Kimberly • couple • us
5
Ok for the money
Pros:

Location

Cons:

Bath tub

2026-08-07 • via Nuitee
P
Paetz • extended_group • us
8
2026-08-02 • via Nuitee
S
Sonya • couple • us
10
2026-07-14 • via Nuitee
C
Carl • couple • us
1
I was scheduled to stay but it was supposed to be in pleasant view Utah instead of Tennessee. There was no way I could c
2026-07-14 • via Nuitee
M
Michael Douglas • couple • us
3
2026-07-12 • via Nuitee
A
Amber • family_with_children • us
10
2026-06-28 • via Nuitee
A
Amber • couple • us
4
Pros:

We liked the staff and the environment was nice

Cons:

The bed was uncomfortable and the room was clean but not enough to make you comfortable to take your shoes off

2026-06-27 • via Nuitee
B
Brandi • couple • us
10
Good
Pros:

Location

Cons:

The cleanliness of the bathrooms the faucet wasn’t wiped and mold under sink and in bathtub

2026-06-16 • via Nuitee
L
Lassiter • solo_traveller • us
2
I’m re I was supposed to get a refund if
Pros:

I didn’t know what to do where I’ve been working constantly

2026-06-13 • via Nuitee
M
Morris • couple • us
8
Comfortable knowing we had a nice bed
Pros:

Location was great. We did not participate in the breakfast.

Cons:

For us nothing

2026-06-08 • via Nuitee
H
Hale • solo_traveller • us
9
Pros:

Was a good stay

Cons:

Breakfast was good biscuits and gravy would have been great. Did enjoy the waffles.

2026-06-01 • via Nuitee
S
Sareina • extended_group • us
8
I would stay here again. I felt safe
Pros:

Staff was friendly even at midnight.

2026-05-30 • via Nuitee
C
Cutberth • couple • us
1
Theft
Cons:

The fact that the owner blocks the third party vendors from the rooms via fake reservations then cancels each time a person walks in. So she can charge extra

2026-05-26 • via Nuitee
J
Jonathan • couple • us
7
2026-05-25 • via Nuitee
J
Jill • solo_traveller • us
6
It was OK. Didn’t realize it did not have an elevator. And my mother-in-law has a bad knee so it was very hard for her t
Cons:

The stairways were not vacuumed or swept

2026-05-24 • via Nuitee