Quality Inn

The hotel was old, had leaks in the ceiling in the lobby. They gave us a room that had no towels in the bathroom The pillow cases were wrinkled. They didn’t have real tv, they had Roku. So no live tv. Only one night stand. Our door wouldn’t close unless you slammed it shut. The pool was cold and the hot tub was broken.
We ended up leaving after a half hour and went next door to a nice hotel. Don’t stay there.

On July 30, 2022, we stayed at the Quality Inn and Suites in Houghton Lake, Michigan.
1. While the television was new, it was impossible to get any of the national channels – namely ABC, NBC, CBS, CNN, etc. We could only stream programs such as the best of Family Feud.
2. We had to ask for extra towels four time before we received any.
3. We had to ask for more toilet paper as what was left on the roll would not support two adults.
4. The was no hair dryer in the room.
5. We had to spend $17.00 for breakfast because the facility did not provide the hot breakfast that is advertised from Choice Hotels. The juice was Sunny D. The pastries were not very appetizing and looked old. The only cereal was sugar coated. There was not a single serving of Cheerios or other cereal that was plain. The coffee was lukewarm and not very strong.
6. We do not understand why our charge card was not immediately processed. The charge did not occur until August 26, 2022, almost a month after our stay.
7. The side door was held open with a rock. This was definitely a security issue.
Do not stay here!

No wi-fi, no TV, no phone, no in room coffee, no cups, no ice. No one at desk during the night. Routy guests not dealt with, one slept on the couch in the lobby. You get a uncomfortable bed and a bathroom. Can't check in early as doors are locked until 3:00 p.m.

Booked online. When we got there at 6PM the lights were off and the doors locked, red stickers on the door. Windows were broken and some were boarded up. The phone has been disconnected. This appears to be an abandoned property!

Booked this hotel online for memorial weekend and they are closed for renovations!!! So ridiculous that you can even book online still. 3 hour trip almost turned into a nightmare thankfully I found another hotel with openings close to this location!!!!!!!

Room was nice but smoke alarm was not present and open wires were protruding from the wall. The door to the motel room hallway was never secured. The beds were comfortable and the room was clean. The lobby had a mildew smell to it. Continental breakfast was limited to cereal, bagels, bread, peanut butter, jelly-no butter. Fruit available. Coffee was in the lobby.
I understand there are new owners who are making changes.

The TV had one channel, the pool was freezing, and they had Tom had no hot water.

A very relaxing stay with my 3 children. The kids had plenty of room to venture around, swim, and play ping pong. They really enjoyed themselves. Yes the hotel is being renovated, but the staff went the extra mile to make sure that we were comfortable with our stay! Cannot wait to see the hotel when it is finished.

This hotel fakes you out with the photos they post online..they use some of the only flattering pics they have..pics are taken at a distance so u cannot see details. It was over $200 for one night stay and the entire place looked as if it were closed for many years and the bare minimum was done to get it open.. carpets we're stained, the place was dirty, dingy, and poorly lit. Garbages were overflowing outside doors onto the ground and was never taken out and cleaned up for our entire stay..the beds were poor condition and uncomfortable. Little to no amenities. I could continue to go on but I think this should suffice..do not stay here..my bet is it's closed for good within 6 months. Also the front desk girl was walking around bare foot and chain smoking cigarettes outside..was hard to find an actual worked that belonged their..she was 19 and running the entire place on a Saturday night with no other help. Very poorly managed hotel. Drive a little farther to Grayling or Clare if u have to if there is no other option at Houghton lake.

I wish I had time to read other travelers review but I didn't.
This hotel is totally overpriced although it looks like it's under renovation. The bulb and the lightning is missing on the wall, the breakfast is horrible. The worst thing is that when I decided to finally get to bed and uncover the blanket I found the bed is full of food crumbs and leftovers from other visitors! The cover and sheets are all with stains. This is absolutely unacceptable!!! Of course nobody was on the front desk to assist and provide with clean linen.
And let me tell you, there were 3 other people in the hotel and they couldn't service people properly and clean the laundry after the visitors. Never again to any other Travelodge.

Easy to get to. Close to restaurants and fuel stations. Nice people.

We found 3 spiders: 2 in the wall and 1 on my bed. I am nervous about spiders, mostly when I am sleeping. Also in our bathroom there was a hole in the wall. Maybe a rat can come in at the night, who never knows.

Hot and cold water plumbing reversed in bathroom sink
Dirty face towel
No phone
No drinking glasses or cups
Musty/old odour permeated the room and building.
Lots of staining in bathroom area.
Plumbing in shower loose.
Carpets needed cleaning
Big complex apparently recently purchased needs a lot of updating/maintenance seems like they are accepting guests before they are ready. Cash flow?
Desk staff, while pleasant enough, seemed inadequate in anticipating guests needs eg complimentary breakfast was missed by us because we assumed there was none but it was held in an area behind some doors. There were no signs directing people and the staff didn't volunteer any info or directions. A simple enough thing to do. Maybe more training?

Smell of smoke in hallway and room, no screens on window, dirty sheets, toilet run continuously, no plugs in sink or tub, back door broken - propped open, had to giggle my door latch to get it locked, light bulb burned out, no light bulb beside bed, breakfast included sour milk and stale cereal, no phone, mouse in room. homeless people living there

We go yearly to visit friends and have stayed when this location was under other ownership. Still.under renovations. Not a good time of year to be there as there is a big community event and things can be noisy.

We picked this hotel because it was the only one that had room. We checked in around 9:45 pm to find a long line of guests also trying to check in, waiting for a clean room, or needing a second key because the first one did not open the door. After we got our room, 30 minutes later we found the following issues:
- outside entry doors could not be locked
- overflowing garbage cans right next to the entry way
- electronics on the inside of the room door held on with electrical tape
- carpet old and worn
- no mattress protectors on the bed, just a sheet
- boxspring with heavy stains on the side that is visible to the room
- oldest TV I have seen in a long time
- overall the room was old and in need of a complete remodel
- the free breakfast was served in a conference on table cloth that had been used several days and full of stains
- the Juice provided was Tang I believe, definitely not orange juice
- the Waffle makers were both had broken timers so impossible to get the waffles right
- the coffee was served in the hallway away from the breakfast area and was old and burnt

To summarize, stay away from this hotel if you can.

The room looked very nice at a fast glance! These guys are renovating and the rooms look it, too! Large holes where the pipes go thru the wall, rust covering the toilet and the room wasn't cleaned! Garbage overflowing outside and grass hadn't been cut all summer. The worst thing....I locked my keys in the room at 6:30 am and the owner had only left a phone on the desk with a number to call...so I did 6 times! NO one but no one came to open the door...I even climbed over the desk looking for a spare key, anything to open the door! They say "they offer a breakfast at 7 am" no one showed up until 8 and put out a box of Fruit loops and some milk! I didn't get my key until 9:30 am when the manager came out from his room showered and didn't ever say "sorry" for making us wait 3 hours! Way, way over priced and NO assistance from the staff! Never again, Travelodge....NEVER!

The hotel shouldn't be open to the public,it's bad and I paid $125.00 for the room want a refund.

When we arrived at the hotel we actually sat in our car for a good 5-10 minutes seriously contemplating if we HAD to stay here or not, considering we prepaid for this stay we did end up having to stay but we will not stay here ever again.
The outside is very run down; broken windows, the side door doesn't have a lock on it so anyone that wants in is free to come and go, our room was dirty- shower had left over washcloths in it as well as used shampoo and bar soap, the towels are stained.
Front door service was very poor. We had several heavy bags/coolers for our weekend stay and they don't have courtesy carts or elevators for those on the second floor. I called before arriving to make sure the pool was 24/7 as advertised and I was told it was and it was open, we arrived and the pool/spa were closed, when it did open we were told it closed at 10pm.
We will never stay here again. Next time we will spend the extra $30-40 to stay next door at the American Inn.

was a little run down but looked like they are trying to remodel and they said on paper check in 2 but was really 3, but got us in at 2:30. The breakfast was to start at 6:30 but food was not out till 8 is