Pine Grove Resort

Hotels
9 (540 reviews)
10080 Water Street/Highway 42 , Ephraim , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
BBQ facilities
Express check-in/check-out
Hot tub/Jacuzzi
See all facilities

Review Highlights

Pros:
Great location
Nice views
Clean and comfortable
Cons:
Inconsistent service
Poor breakfast quality
High cost

Categories

Cleanliness
8.31
Housekeeping services were inconsistent, leading to unsatisfactory cleanliness during the stay.
Service
9.27
Standard service quality for this hotel tier, but there were significant issues with customer service during the stay.
Location
10
Very good location with great access to the water and proximity to attractions.
Room Quality
9.26
Rooms were generally nice, but some amenities like bathroom space fell short of expectations.
Amenities
9.29
Amenities provided were solid, although some expected offerings like vending were not available.
Value for Money
8.25
Price has increased significantly under new ownership, impacting perceived value.
Food and Beverage
8.31
Breakfast options needed improvement and were not satisfactory during the stay.
Overall Experience
9.3
Despite some issues, guests enjoyed their stay but had significant complaints about service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 01:07

Property Description

Lake View Rooms and Modern Amenities
Enjoy the stunning lake views from select rooms at Ephraim Pine Grove Resort, equipped with a flat-screen TV, microwave, and refrigerator.

Relaxation and Recreation
Unwind in the modern fitness center, take a dip in the indoor pool, or soak in the hot tub during your stay at the property.

Complimentary Treats and Nearby Attractions
Savor complimentary tea, coffee, popcorn, and bottled water throughout the day. Explore Peninsula State Park Golf Course just 5 minutes away or have a blast at Red Putter Mini Golf nearby.

Book your stay at Ephraim Pine Grove Resort for a perfect blend of comfort, convenience, and entertainment.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GRB

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for US$12 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 540 reviews
Cleanliness: 8.31
Service: 9.27
Location: 10
Room Quality: 9.26
Amenities: 9.29
Value for Money: 8.25
Food and Beverage: 8.31
Overall Experience: 9.3
M
Maria • family_with_children • us
7
2026-05-04 • via Nuitee
P
Paul • couple • us
10
Exceeded our expectations. Great Stay.
Pros:

Clean, plenty of hot water for showering, tub/shower was easy to navigate and felt safe with good hand railing.

Cons:

Not much. Met our needs. Adequate parking. Very much enjoyed the beach access and great views.

2026-01-19 • via Nuitee
H
Hope • couple • us
9
Pros:

Right on the water lovely sunsets. Able to walk to restaurants.Every evening wine tasting in lobby with wine from local winery.Breakfast was good. Lots of choices,no bacon or eggs but yummy breakfast sandwiches, really good coffee.Staff was so friendly and helpful. Housekeeping provided plenty of towels and shampoo,soap etc and kept the room tidy.

2026-01-19 • via Nuitee
C
Christine • family_with_children • us
10
Pros:

Great location. Short drive to other areas and attractions.

2026-01-19 • via Nuitee
S
Susan • couple • us
8
Excellent!
Pros:

It had everything needed, exceeded expectations. Older facilities but nicely updated and thought out.

2026-01-19 • via Nuitee
R
Renee • family_with_children • us
8
2026-01-19 • via Nuitee
L
Linda • extended_group • us
8
2026-01-19 • via Nuitee
M
Melissa • family_with_children • us
10
2026-01-19 • via Nuitee
M
Madalyn • couple • us
9
Overall great stay. Would stay again.
Pros:

Property was beautiful and very clean. Good breakfast and nice pool/spa area. Loved the private waterfront for guests.

Cons:

We had an hour before check out I didn't even turn in the keys yet and a housekeeping lady was already in the room cleaning it before I finished taking my stuff out to my car.

2026-01-19 • via Nuitee
N
Nancy • family_with_children • us
10
2026-01-19 • via Nuitee
B
Beverly • couple • us
7
2026-01-19 • via Nuitee
C
Carol • family_with_children • us
10
2026-01-19 • via Nuitee
K
Kristine • couple • us
4
Customer Service....not here
Pros:

Location was good as it was right across from the bay and walkable to restaurants. We met some nice people there.

Cons:

We went to Door County for a birthday celebration and sadly this is the first negative review I have had to write.

We arrived on Friday 9/12, and the check-in process went well, the room was nice, and everything seemed ok. We were told that the housekeeping service would come in daily and remake the beds, cleanup the room, remove and replace any used towels and empty the garbage and resupply any coffee and toiletries needed.
This was true only the first day.
The second day we were out for the day and came back late and noticed that nothing had been touched? We went to bed and figured they would come back the next day. Nope...nothing. We had to empty our trash and reuse the "towels, etc. I had to go to the office get my own coffee supplies, etc. The only response I got was "Sorry"...help yourself to what you need. No....what is your room number? so, we will make sure they service you tomorrow. Nope...didn't happen.

The worst part was the extremely loud pipe banging noise that began off and on from 12:00 midnight to around 4 am the last night we were there. It was intermittent and lasted 30 minutes each time it happened. No sleep for us that night.
We went to the office to report it and were told.....we have had that happen in the past...and the obligatory "Sorry".....Very dismissive and after I explained the lack of room service and the noise that kept us up the response was an amazing," Sorry but we hope you will come back" followed by a smile? Very disappointing.....customer service? I hope future potential visitors have a better experience than we did... not a good birthday weekend. 😒. They seem to not to care about living up to what they promise they will do.
We will definitely not be returning here!!!

2026-01-19 • via Nuitee
D
Dina • family_with_children • us
9
Great location and value
Pros:

The food was ok, however there was no milk for cereal. Excellent coffee!!!! The cookies and cheese and crackers was a nice addition.

Cons:

New sheets

2026-01-19 • via Nuitee
P
Patricia • couple • us
8
One night. It was okay.
Pros:

Location and view.

Cons:

We didn't realize when we booked this that there is no elevator. We were put on the second floor. There is no handicap accessibility to that floor. My husband and I are both in our 70s and our knees aren't what they once were. Especially with luggage.

2026-01-19 • via Nuitee
C
Carol • family_with_children • us
10
It was a really great location for traveling around Door County, and was very comfortable.
Pros:

The rooms looked really nice and were clean. Felt safe and relaxed.

Cons:

Can't think of anything.

2026-01-19 • via Nuitee
K
Kathleen • solo_traveller • us
6
Nice place. Rooms could use to have doors updated.
Pros:

Breakfast

Cons:

Staff at check out could not produce a final copy of paid bill. Said the printer was not working. Did not ask for my email to provide a final copy of the paid bill. Wrote the amount I paid in 2 installments on a piece of scratch paper. Very unprofessional & unacceptable!

2026-01-19 • via Nuitee
H
Heather • extended_group • us
10
2026-01-19 • via Nuitee
L
Linda • extended_group • us
8
Great location and good overall tesort
2026-01-19 • via Nuitee
J
Julie • couple • us
10
Pros:

Friendly staff, big room, comfortable bed, great patio overlooking the water

2026-01-15 • via Nuitee