Hotel El Marques

Hotels
7.8 (110 reviews)
calle 54 nº 373 g x 33 y 35 centro , Mérida , mx

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Lovely property
Great location
Cons:
Neglected pool
Minor maintenance issues
Limited amenities

Categories

Cleanliness
7.5
Guests appreciated the cleanliness of the property, although some mentioned neglect in specific areas like the pool.
Service
8
The staff received high praise for being absolutely wonderful and dedicated, although there was a specific complaint about the pool.
Location
8
The hotel's location was considered great by guests, being close to many key landmarks and public transport.
Room Quality
7.5
Guests found the rooms comfortable and spacious, but there were mentions of minor maintenance issues.
Amenities
7
Amenities were considered satisfactory, with some highlighting the gym and pool, while others noted the absence of spa services.
Value for Money
6.5
Mixed opinions on the value for money, with some feeling the price was high for the services provided and others finding it reasonable considering the location.
Food and Beverage
7.3
Both breakfast and restaurant services were generally well-received, with some suggesting more variety could be added.
Overall Experience
7.8
The majority of guests had a positive overall experience and would recommend the hotel to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-29 07:19

Property Description

Convenient Location
Located just 200 metres from Merida’s main touristic avenue, Hotel El Marques offers easy access to the city's attractions and amenities.

Comfortable Accommodation
Each air-conditioned room is well-equipped with modern amenities such as a telephone, mini-bar, and a private bathroom, ensuring a comfortable stay for all guests.

On-Site Services and Attractions
Enjoy the convenience of an on-site cafeteria serving regional cuisine, an outdoor swimming pool for relaxation, and the option for laundry services, taxis, and car rental. Plus, explore nearby attractions with ease through the tour desk assistance.

Ready to experience comfort and convenience in Merida? Book your stay at Hotel El Marques now!

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 8 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

7.8
Based on 110 reviews
Cleanliness: 7.5
Service: 8
Location: 8
Room Quality: 7.5
Amenities: 7
Value for Money: 6.5
Food and Beverage: 7.3
Overall Experience: 7.8
B
Berenice • solo_traveller • mx
4
Habitación deteriorada. Necesita blancos y almohadas nuevas. Al menos tener un descanso confortable.
Pros:

El área del lavabo, y el baño si estaban limpios, eso si es importante. Muy bien la regadera. Y buena señal del wifi para trabajar en la habitación. Y tiene estacionamiento privado.

Cons:

El edificio necesita remodelación, al menos en el segundo piso donde nos quedamos el cuarto se veia deteriorado, poca luz colchones viejos...
Las camas: el rodapié manchado de rojo y café, deshilado y cayéndose al suelo. Las sabanas rotas de las orillas. Las almohadas muy viejas. Muy mal aspecto para acostarse.
.El frigobar desconectado, no supimos si fue por ahorro de energía o si no servía .No dan botellitas de agua. Éramos dos y solo teníamos una toalla, bajamos a pedir otra. No tienen teléfono para contactar a recepción. El hotel es muy grande pero ya se vé viejo. Es una Lastima porque tiene una excelente ubicación. Y el costo por noche en hab doble es similar a los hoteles de la zona, que están en mejores condiciones.

Te condicionan el pago a efectivo, si el pago es con TC tienes que pagar la tarifa regular que es más alta, y no la que reservamos en bookig.com. deberian de mencionarlo antes de reservar.

2025-09-30 • via Nuitee
C
Carolina Zitlalhince
10
Pros:

Xx

2025-09-25 • via Nuitee
B
Bruno • partner
8
Pros:

Muy buena ubicación, buena atención y céntrico para caminar hay restaurantes, plazas y esta a media cuadra de paseo Montejo, lo recomiendo.

2025-09-22 • via Nuitee
I
Isabel • couple • mx
9
Pros:

buena ubucacion

2025-08-04 • via Nuitee
J
José Enrique • extended_group • mx
10
2025-07-31 • via Nuitee
M
Monica • young couple • mx
10
Exceptional
2025-04-18 • via Nuitee
D
Deborah • young couple • ca
6
Pleasant
2025-04-01 • via Nuitee
D
Deborah • young couple • ca
7
Staff is absolutely wonderful.
Pros:

Lovely property

Cons:

Sadly and the only thing that disappointed us was the pool. We see the staff working all the time, sweeping, mopping etc. But to us the pool is completely neglected.

2025-03-05 • via Nuitee
J
juan raul • partner
10
Pros:

Costo - beneficio excelente

2025-02-21 • via Nuitee
C
CARLOS ALFONSO CHAVEZ
8
Pros:

Buen precio, buena ubicación solo que requiere un poco de mantenimiento

2025-02-18 • via Nuitee
P
Patricia • young couple • ca
7
Good
2025-01-04 • via Nuitee
J
Jose antonio • family_with_children
8
Pros:

Falta mantenimiento a las instalaciones del
Hotel, pintura, aspecto en general

2024-12-10 • via Nuitee
L
Luis • family
8
Pros:

Buena ubicación

2024-11-22 • via Nuitee
R
Ranjeet • young couple • ca
1
Bad
2024-11-22 • via Nuitee
S
Sandra
8
Bueno, el personal excelente, pero necesita mtto.
Pros:

La atención del personal fue excelente, desgraciadamente el hotel necesita mucho mantenimiento, ojalá pudieran reparar todos los detalles que tiene, sería un muy buen hotel, pues está muy céntrico, caminando llegas a cualquier lado.

2024-11-10 • via Nuitee
N
Nesbitt • young couple • bz
9
We were visiting hospitals. Walking distance to the center. Two hospitals close by.
Pros:

The staff were great. They treated us well and were friendly.

Cons:

Nothing. The place was nice.

2024-09-05 • via Nuitee
N
Nesbitt • young couple • bz
9
Good hotel, clean, reasonably priced, nice location.
Pros:

Close to hospitals. Great staff, very helpful and friendly. Close to restaurants.

Cons:

Hard to find anything not to like.

2024-08-29 • via Nuitee
C
Carolina • family
10
Pros:

El servicio del personal fue muy amable, el hotel cuenta con elevador lo cual es bastante conveniente para no cargar con todo el equipaje por las escaleras, las habitaciones son grandes, cuentan con climas y tv con buena selección de entretenimiento, frigobar, baño con agua caliente y la limpieza fue muy buena. Un hotel muy bueno y céntrico muy acorde al precio, lo recomiendo bastante.

2024-08-05 • via Nuitee
S
Sueharris • young couple • bz
7
Good
Pros:

Very decent hotel close to CMA hospital. Staff are pleasant and helpful, roos are large, fridge.

Cons:

No coffee maker, not enough blankets. Minimal tv.

2024-07-14 • via Nuitee
S
Sueharris • young couple • bz
7
Decent hotel perfectly located for CMA hospital
Pros:

Excellent location just a minute away from CMA hospital. Rooms are large and pleasant with a fridge, decent wifi, good showers with ample hot water. We booked at very short notice and we're greeted very pleasantly by the Spanish speaking staff. There is a small cafe at the hospital, a few pharmacies very close and a very good roadside pastry seller that you should try. Walmart is about five minutes walk away, as well as Pasedo de Montejo. We stay here when we are getting treatment at CMA.

Cons:

No decent restaurant within walking distance that we've ever found. Tv only seems to have Spanish programmes. Beds are a bit hard. In common with many Merida hotels, there is no window with a view to the outside.

2024-06-26 • via Nuitee