Hotel Lavanda Merida

Hotels
7.5 (1762 reviews)
Calle 64 No 547 entre 69 y 67 centro , Mérida , mx

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Good location
Friendly service
Cons:
Cleanliness issues
Poor room quality
Unsatisfactory food

Categories

Cleanliness
6.39
Multiple mentions of poor cleanliness, including pests and humidity.
Service
8.86
Generally positive comments about service, although with some criticism.
Location
9.4
Well-received location, noted as central and convenient.
Room Quality
5.85
Reports of outdated rooms and maintenance issues.
Amenities
7.88
Variety mentioned, but some were inadequate or lacking.
Value for Money
7.34
Mixed reviews regarding value, with some finding it lacking.
Food and Beverage
6.39
Food quality often criticized as minimal and unsatisfactory.
Overall Experience
7.86
Overall impression is mixed, with positives and negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 06:10

Property Description

Luxurious Accommodation
Hotel Lavanda CAS Merida offers 5-star air-conditioned rooms with stunning pool views and modern amenities including flat-screen TVs and private bathrooms. Guests can relax by the outdoor swimming pool or enjoy the lush garden surroundings.

Convenient Services
Experience top-notch services such as free WiFi, room service, and a tour desk to assist with all your travel needs. The hotel's terrace provides a perfect spot to unwind and take in the beautiful scenery.

Prime Location
Situated in the heart of Mérida, guests can easily explore popular attractions like Main Square and Merida Cathedral. With the airport just 4 km away, Hotel Lavanda CAS Merida is the ideal choice for discerning travelers.

Book your stay at Hotel Lavanda CAS Merida for a luxurious and convenient experience in Mérida.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MID

Location

Guest Reviews

7.5
Based on 1762 reviews
Cleanliness: 6.39
Service: 8.86
Location: 9.4
Room Quality: 5.85
Amenities: 7.88
Value for Money: 7.34
Food and Beverage: 6.39
Overall Experience: 7.86
I
Ingrid family_with_children fr
9
Pros:

Bon emplacement . Piscine très jolie

Cons:

Il manque quelques transats pour se reposer au bord de la cuisine

2026-08-06 via Nuitee
J
Jose Manuel solo_traveller mx
10
Pros:

Es muy centrico

Cons:

Por calidad precio nada que reprochar todo excelente

2026-08-06 via Nuitee
C
Cisneros solo_traveller mx
7
Pros:

La piscina y que el cuarto cuente con frigobar.

Cons:

El trato de la recepcionista y la inflexibilidad de entrar antes del check in de las 3, ya que el huésped tiene que dejar las instalaciones al medio día e ingresa a las 3, eso no da "un día" de hospedaje.

2026-08-06 via Nuitee
C
ccfreire solo_traveller br
10
Excelente hospedagem
Pros:

O hotel é lindo, encantador, a piscina é ótima, está muito bem localizado, a poucos passos do terminal ADO e das vans para Puerto Progreso. Foi possível deixar as malas antes do check-in. Há frigobar no quarto e eles disponibilizam garrafas de água na sua chegada.

Cons:

Não disponibilizam secador de cabelo.

2026-08-05 via Nuitee
D
David solo_traveller es
8
Buenas experiencia
Pros:

La cama y la alberca

Cons:

La ducha ya que era fija a la pared y las almohadas

2026-08-05 via Nuitee
Z
Zoe solo_traveller fr
7
2026-08-04 via Nuitee
S
Sethi solo_traveller fr
9
Pros:

Personnel très sympathique et disponible

2026-08-04 via Nuitee
N
Nico solo_traveller at
2
Nicht buchen - es liegen Welten zwischen den Fotos und der Realität.
Pros:

Die Rezeptionsdame beim Check-in hat getan was in ihrer Macht stand. Die Lage ist ok aber nicht mehr im schönen zentralen Bereich.

Cons:

Im ersten Zimmer massiver Schimmel, Feuchtigkeit im Zimmer, nicht sauber. Haben wir abgelehnt und sind in ein anderes geführt worden. Hier ebenfalls Schimmel in der Klimaanlage. Nach genauerem Hinsehen an allen Ecken und Enden Schäden und auch am Kopfende des Bettes Schimmel. Mosquitos im Zimmer weil die Altbautüren teilweise zentimeterbreite Spalte aufweisen durch die alles durchkommt. Zusätzlich haben die Zimmer keine Fenster. Meiner Meinung nach reine Abzocke und muss generalsaniert werden bevor irgendjemand hier nochmal schläft.
Als kleinen Zusatz gibt es nur eine mannshohe Trennwand zwischen Badbereich und Schlafzimmer - man verrichtet also sein Geschäft direkt neben dem Bett wenn man so will.

2026-08-02 via Nuitee
Y
Yoshio couple mx
10
2026-07-23 via Nuitee
G
Gladis Marcela solo_traveller mx
10
Pros:

El personal atento y amable. Excelente con esta ya 2 veces que nos hospedamos con uds.

Cons:

Todo 👍 bien

2026-07-23 via Nuitee
J
Jaqueline Iveth solo_traveller mx
10
Pros:

Es cómodo y el tamaño

Cons:

La alberca tenía mucho cloro

2026-07-21 via Nuitee
M
MARGARITA solo_traveller mx
8
Agradable
Pros:

La ubicación,
la calidez del personal,
la alberca

Cons:

Sabanas, esperaba sabanas de algodón
Un poco viejos los muebles
La posición del ventilador debería estar un poco más alejada de la cama

2026-07-20 via Nuitee
P
paul solo_traveller gb
10
Stylish budget option in Centro Historico
Pros:

Great location very helpful staff stylish budget hotel a short walk from everything. Good aircon .Nice pool.

Cons:

Everything was great.

2026-07-20 via Nuitee
A
Ale Princh solo_traveller mx
8
2026-07-20 via Nuitee
A
Anaëlle solo_traveller ch
9
Pros:

Lits, grande chambre, piscine, décoration, personnel, petit déjeuner compris.

Cons:

Isolation catastrophique et pas de parasol aux transats

2026-07-19 via Nuitee
G
Giovanna solo_traveller us
5
Management needs to step up
Pros:

The location was wonderful, and the staff waa great. The issue is upper management

Cons:

Upper management needs to staff the property better. Instead of leaving staff by themselves through the night, with no one to releave them in case of an emergency. There was also no covers on the beds, only thin sheets, with the beds right in front of the minisplit! No courtesy waters, and the doors would all squeak. We rented 6 rooms. All the doors squeaked. I rented the rooms specifically for the greater family room which had a separate room, and we were not given that room, nor were we told we would not be given the room at check in. I called twice to make sure that would be our room. No refunds either, the only reason they hurried to give us the room was because I kept insisting on it. We will not be recommending this hotel. It was beautiful, the location was great, the people friendly, but management needs to get it together

2026-07-19 via Nuitee
M
Madeleine solo_traveller mx
7
Super Hotel mit Regendusche im Standardzimmer
Pros:

Das Hotel liegt ca. 10 Minuten mit dem Auto vom Flughafen entfernt, direkt im Zentrum. Alles ist fußläufig zu erreichen. Das Personal ist sehr nett und hilfsbereit. Die Dusche war eine Regendusche und ist ein echtes Highlight!

Cons:

Die Kissen waren leider alle ziemlich dick und hart.

2026-07-18 via Nuitee
A
Angie solo_traveller mx
10
Cons:

El estacionamiento

2026-07-17 via Nuitee
M
Mariana solo_traveller mx
9
Pros:

Las instalaciones.

Cons:

Todo estuvo bien.

2026-07-15 via Nuitee
X
Xanath extended_group mx
8
Pros:

la ubicación

2026-07-14 via Nuitee