Home2 Suites by Hilton Cartersville

Hotels
Home2 Suites by Hilton
8 (320 reviews)
1320 East Main Street , Cartersville , us

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Clean and comfortable
Nice location
Spacious room
Cons:
Poor cleanliness
Inadequate service
Terrible breakfast

Categories

Cleanliness
5.96
Multiple mentions of mold and complaints about cleanliness.
Service
7.93
Dissatisfaction with management responses and insufficient housekeeping.
Location
9.97
Convenient location off the highway, mentioned positively.
Room Quality
6.92
Concerns about outdated bathrooms and poor room conditions.
Amenities
8.95
Positive mention of kitchenettes and breakfast, though understocked.
Value for Money
8.91
Relative satisfaction but undermined by cleanliness and service issues.
Food and Beverage
5.96
Dissatisfaction with breakfast quality and lack of replenishment.
Overall Experience
9.43
Disappointment with management and lack of cleanliness negatively impacted overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 07:32

Property Description

Modern Amenities and Comfortable Suites

Discover a perfect blend of modern amenities and comfort at Home2 Suites by Hilton in Cartersville, Georgia. Each suite is equipped with a flat-screen TV, kitchenette, and work desk, ensuring a relaxing stay. The private bathrooms come with complimentary toiletries for your convenience.

Convenient Facilities for Guests

Enjoy the convenience of a fitness centre, indoor pool, and complimentary breakfast during your stay. With a 24-hour front desk and on-site laundry facilities, we aim to make your visit as seamless as possible. Stay connected with free WiFi throughout the property.

Explore Nearby Attractions

Located just a short distance from Marietta, Kennesaw, and Woodstock, our hotel is the ideal base for exploring the area. Whether you're here for business or leisure, Home2 Suites by Hilton Cartersville offers easy access to nearby attractions.

Book your stay now and experience comfort and convenience like never before at Home2 Suites by Hilton Cartersville.

Important information:

Please note guests found smoking in a nonsmoking room will be charged an additional cleaning fee of USD 250.00. Designated outdoor smoking areas are available. Contact hotel for details.

Please note only pets 22 kg or less can be accommodated. A nonrefundable USD 75.00 fee is applicable. Contact hotel for details.

Guests must be 21 years of age or older in order to check in without a parent or official guardian.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8
Based on 320 reviews
Cleanliness: 5.96
Service: 7.93
Location: 9.97
Room Quality: 6.92
Amenities: 8.95
Value for Money: 8.91
Food and Beverage: 5.96
Overall Experience: 9.43
C
charlessB6877NH Solo travel
10
The Best
Pros:

I had a wonderful and pleasant stay it was so comfortable and the breakfast was so good the staff was really helpful and friendly I love this place I will be staying here again and I recommend this to anyone thanks

2026-08-21 via Tripadvisor
J
Joshua family_with_children us
8
2026-08-19 via Nuitee
G
georgesY3616QE Solo travel
10
Easy location
Pros:

Location is nice. Close to food and shops .

2026-08-07 via Tripadvisor
V
Vandeler couple us
9
Pros:

Location, room set up, and cleanliness

2026-08-03 via Nuitee
M
Malcolm solo_traveller us
7
2026-07-08 via Nuitee
S
Storyteller499164 Family
2
DISGUSTING
Pros:

Disgustingly FILTHY room - pictures say a 1000 words.

Take a peek. Our family got stuck having to stay 3 nights in this room due to an event happening nearby. Every other hotel was completely sold out, so we were unable to leave. This hotel offered us another room, which wasn't much better. So we had to stay.

The second a room became available at The Element, which by the way is AMAZING, we checked out. Hilton was kind enough to return our points, but the hotel itself wouldn't refund any other monies we paid to stay in this mold, greasy, disgustingly filthy room. Upon reading the reviews here, I'd say we aren't alone.

My advice - don't let the pictures the hotel posts fool you. Look at the ones actual guests have taken, that will show you the truth.

2026-06-22 via Tripadvisor
T
Teresa family_with_children us
9
Wish I could've stayed longer
Pros:

It was very clean and the staff was very friendly and helpful

2026-06-03 via Nuitee
T
TLo1369 Family
10
Great location/clean & spacious room/friendly staff/no bugs
Pros:

After reading some of the reviews, we were a little concerned about this property. But I'm happy to report we had an awesome stay this last Friday. We were in town for our Son's lacrosse tournament at Lakepoint Sports. This hotel is only about 10 minutes from the sports complex and an easy drive to get there.
The room was spacious and clean, breakfast was good and the staff was friendly/helpful.
We did not see any bugs (as some previous reviews mentioned), but I know that's probably seasonal.
We would definitely stay here again :-)

2026-06-01 via Tripadvisor
M
monsec276 Couples
10
Awesome place! We will definitely come back
Pros:

Everyone was extremely nice and helpful, made our stay very pleasant.

2026-05-31 via Tripadvisor
J
James couple us
9
2026-05-31 via Nuitee
A
Alana couple us
10
Quite happy overall an A
Pros:

Clean. Good late night check in experience

2026-05-17 via Nuitee
A
ametriousj Family
10
Best vacation
Pros:

Matthew, at the Home2Suites by Hilton in Cartersville GA, is absolutely amazing. His customer service skills are top notch, my family is celebrating ours son's 1st birthday here, and everytime Matthew sees us he ensures we receive the best service possible. He interacts with my family and my dog at each passing, asks how the breakfast is and where there enough bags at the dog station to makes us feel right at home. Matthew- thank you for everything, we came from Orlando FL, and glad we chose this hotel. This vacation is truly perfect, and the views from our window are breathtaking

2026-05-13 via Tripadvisor
S
samanthapE6151IU Family
10
Outstanding Front Desk clerk: Matthew
Pros:

Matthew was absolutely outstanding during our stay! Any time I needed to head to the front desk, he ensured my questions were answered, requests were taken care of, and even provided me with suggestions on things to do in the area. He is a great representative of the company for anyone staying here at the Home2Suites by Hilton in Cartersville, GA!

2026-05-13 via Tripadvisor
D
Debra couple us
10
2026-04-23 via Nuitee
D
Derrick1223 Family
10
Great stay
Pros:

Baseball , hotel and breakfast were great

2026-04-21 via Tripadvisor
N
nanoc734 Business
10
Lovely hotel
Pros:

clean rooms and staff was very friendly

2026-04-20 via Tripadvisor
Y
Yvonne solo_traveller us
9
Cons:

Bathroom door was nasty, tub to small

2026-04-20 via Nuitee
D
dougcR5312GI Business
10
Home2
Pros:

Great breakfast and front desk ! Close to the interstate.

2026-04-14 via Tripadvisor
I
Issac couple us
1
This needs to be fixed.
Pros:

Absolutely nothing .

Cons:

The bed sheet was VERY worn out, there was black stuff all over the window curtain and lamp shades, the bathroom shower was nasty and had a small bug inside, the toilet was nasty and the towels felt very hard.
The kitchen part always was making a lot of noise. We had a King Suite.
As well as the people we had upstairs above us was ALWAYS stomping and being incredibly loud. Our key card was not wanting to work sometimes either!
The first day we got there the hotel check in was at 3pm. We got there at 3:10 and they told us our room was not ready. So we came back 15 minutes later it was ready. When we went up to our room 225 there was a maintenance man in there doing something.. even though we were told our room was ready. We waited another 10 minutes for the guy to finish. The first day we were there the guy at the front desk was very rude and not welcoming at all! The second day I went down for breakfast and the breakfast was terrible. Bacon was very greasy and just overall shame. The lady at the front desk that day was very friendly and nice but other than that the whole stay was very sad for us.

2026-04-08 via Nuitee
A
amberhC7271DG Family
10
Excellent experience
Pros:

The location was ideal and the hotel was very welcoming and clean.. I enjoyed the warmth of the staff.. My room was very clean and very comfortable during my stay… I would stay again. The property was quiet and the people were friendly as well.. i enjoyed the gym and the kids loved the indoor pool..

2026-04-07 via Tripadvisor