PHELA GRANDE HOTEL

Hotels
7.9 (8 reviews)
Magsaysay Avenue , General Santos , ph

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Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Room service
Family rooms
Non-smoking throughout
Front desk (limited hours)
Free wired internet
Self parking (surcharge)
Offsite parking discounted rates available
See all facilities

Review Highlights

Pros:
Friendly staff
Good shower
Cons:
Uncomfortable beds
Lack of Wi-Fi
Breakfast variety

Categories

Cleanliness
5.7
Mixed reviews on cleanliness, some guests found it lacking while others mentioned it was satisfactory.
Service
7
Overall positive feedback on service, highlighted by friendly staff, but some complaints about wait times.
Location
6
Location had mixed reviews, close to some landmarks but negative comments on view.
Room Quality
6
Mixed reviews on room quality, mentioning uncomfortable beds and maintenance issues.
Amenities
5.5
Amenities received mixed feedback, with some guests appreciating the shower but others complaining about lack of Wi-Fi.
Value for Money
4.5
Overall dissatisfaction with the price compared to the services offered.
Food and Beverage
7
Positive feedback on the shower but complaints about breakfast, lack of variety.
Overall Experience
5.5
Mixed reviews overall, with some positive aspects but significant areas of improvement needed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-27 18:04

Property Description

Luxurious Accommodation:
Experience top-notch service and comfort at PHELA GRANDE HOTEL in General Santos. Our 3-star hotel provides impeccable room service and a 24-hour front desk to cater to all your needs. Enjoy seamless connectivity with complimentary high-speed WiFi during your stay.

Family-Friendly Environment:
Create lasting memories with your loved ones in our family rooms designed for your utmost convenience. Whether you are traveling with children or elders, our hotel ensures a welcoming atmosphere for all guests.

Convenient Location:
Located just 12 km from General Santos International Airport, PHELA GRANDE HOTEL offers easy access for travelers. Begin your journey with us and explore the vibrant city with comfort and ease.

Book your stay at PHELA GRANDE HOTEL now for an unforgettable experience!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.9
Based on 8 reviews
Cleanliness: 5.7
Service: 7
Location: 6
Room Quality: 6
Amenities: 5.5
Value for Money: 4.5
Food and Beverage: 7
Overall Experience: 5.5
A
Ambe • young couple • ph
7
Good
2025-01-04 • via Nuitee
A
Andy • young couple • gb
6
Poor hotel
Pros:

STAFF for friendly and it had a tv but no wi-fi because of the floods. Had a good shower as well but takes along time to get hot

Cons:

The bed was really hard and the view was rubbish the electrical sockets will lose and it wasn't very clean

2024-12-28 • via Nuitee
C
Chris • young couple • gb
10
Exactly what you expect from a hotel, perfect!
Pros:

Everything

Cons:

Leaving

2023-11-13 • via Nuitee
V
Verified traveler • family
10
Pros:

I just wished there had been a bidet in the bathroom and that there had been a sort of division on the floor between the shower area and the toilet. Other than that, I had a pleasant experience.

2019-12-09 • via Nuitee
H
harryplaza • partner
4
Pros:

Poor facilities, no hot shower freezing cold. Customer services unsatisfactory.

2019-07-14 • via Nuitee
V
Verified traveler • partner
8
Pros:

Friendly staff

2019-06-07 • via Nuitee
V
Verified traveler • family
10
Pros:

No comment

2019-05-03 • via Nuitee
V
Verified traveler
8
Side trip to Gen San
Pros:

Staff were very friendly and accommodating. Hotel is near the city park, church and seaside

2016-08-21 • via Nuitee