Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Cleanliness
Service
Location
Room Quality
Amenities
Cons:
Bathroom issues
Price reflectiveness
Limited restaurant options

Categories

Cleanliness
9.66
The hotel was immaculately clean, with various mentions of cleanliness in reviews.
Service
10
Staff were described as fantastic and friendly, providing excellent service.
Location
10
Many reviews highlighted the perfect location of the hotel.
Room Quality
8.66
Some reviews mentioned issues with room comfort and cleaning, leading to a lower score.
Amenities
9.66
General positive feedback on unique amenities, despite some lacking options.
Value for Money
9.16
Some guests felt the price was steep for the room quality.
Food and Beverage
9.66
The restaurant received positive feedback for good food options, but breakfast was continental.
Overall Experience
10
Guests expressed overall satisfaction and enjoyment during their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 00:50

Property Description

Unique Suites with Individual Décor
Experience a stay like no other with our suites featuring unique and individual décor, providing a one-of-a-kind accommodation experience.

On-Site Restaurant - The Chilled Cork
Indulge in a culinary journey at our on-site restaurant, offering a blend of traditional dishes and international cuisine for all your dining needs throughout the day.

Convenient Location and 24-Hour Front Desk Service
Located just a 10-minute walk from Chatham Train Station, our hotel provides easy access to nearby attractions. Plus, our 24-hour front desk ensures assistance whenever you need it.

Book now for an unforgettable stay at Retro Suites Hotel in downtown Chatham, where comfort and convenience meet luxury.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Each suite is individually decorated and has its own theme. Photos might differ from the actual suite you receive.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YXU

Location

Guest Reviews

9.6
Based on 436 reviews
Cleanliness: 9.66
Service: 10
Location: 10
Room Quality: 8.66
Amenities: 9.66
Value for Money: 9.16
Food and Beverage: 9.66
Overall Experience: 10
Y
Y8234TZjulieh Family Chatham, Chatham-Kent, Ontario
10
Spectacular
Pros:

'We had a Cocktail Reception for my son & his fiancee at Suite 46 on the Friday before their wedding. I can not express our gratitude to Cashmere & the staff working at Suite 46. It was everything & more then we even imagined. The service, food , atmosphere were excellent. If you are looking for a wonderful venue to host a special party or function this is your place. Thank you & Well Done.

2026-08-26 via Tripadvisor
R
Rick couple ca
8
2026-08-26 via Nuitee
R
rodrigomenon extended_group br
10
Foi uma boa experiência
Pros:

qualidade do quarto
organização
limpeza

Cons:

Não há café da manhã, somente um "take and go" de poucas coisas. isso poderia ficar mais claro na reserva pq a informação é de que o café da manhã era incluso.

2026-08-26 via Nuitee
N
Nataly family_with_children ca
9
Modern loft apartment-like room in an eclectic boutique hotel - fun!
Pros:

The lobby had interesting art. I was only there for one night for a wedding but the room had a loft and was amazing. Smooth check in and got an early check in as requested. Friendly staff.

Cons:

No view and not much in the surrounding area.

2026-08-25 via Nuitee
M
Mary-Lou couple ca
9
A wonderful stay
Pros:

The room was huge, and very comfortable. The decor is amazing, so unique! The art is fabulous. The staff was wonderful. Highly recommend!

Cons:

It would be nice to open the restaurant space for the included continental breakfast, even if it’s just to be able to sit at the tables, rather than on the couches in the lobby.

2026-08-23 via Nuitee
M
mackenziemT9298ED Family
10
Amazing
Pros:

It was me and my husbands first time at Retro Suites. We stayed there for my sister in laws wedding, and I couldn’t have asked for a better experience. The staff, the food, the rooms, everything was absolutely fantastic. We felt so welcomed, and everything was very clean. We are definitely coming back! We love you Retro Suites!

2026-08-17 via Tripadvisor
S
Sandra extended_group ca
10
2026-08-11 via Nuitee
S
soldbyroserusso Family Windsor, Ontario
6
Room
Pros:

Being in the presidential suite was a little disappointed with the flooring of the room was dirty and very squeaky

2026-08-10 via Tripadvisor
M
M6487DMlisao Family
8
Very nice experience
Pros:

Beautiful hotel and very uniquely decorated. The location was perfect for a wedding we attended at the Armoury
My only suggestion is to improve the quality of the amenities in the washroom, for the nightly cost, I would have expected some more luxurious soaps, shampoo and separate conditioner.

2026-08-10 via Tripadvisor
H
Heather family_with_children ca
10
Would highly recommend
Pros:

Great location. Great breakfast for on the go. Fun art and clean bright rooms. Stayed in the Palm room and the decor was soothing. Exceeded my expectations which is unusual. Pillows were not fluffy but did the job.

Cons:

Prefer a fluffy pillow and coffee in the room but the coffee machine in the lobby was excellent

2026-08-10 via Nuitee
B
bernadettew831 Solo travel
10
Five star hotel
Pros:

Was just staying at Retro Suites, had a beautiful room as usual. The staff are so friendly and accommodating. My 3rd or 4th time staying at the Retro. Highly recommended. Love the new coffee station.

2026-08-07 via Tripadvisor
C
C5360HKjohns Friends getaway
10
Fun
Pros:

Great stay the front line staff were very friendly and helpful. Had an issue getting the TV to work and maintenance came up and fixed it. Rooms were very clean and roomy
Thanks

2026-08-07 via Tripadvisor
J
John couple us
10
2026-08-06 via Nuitee
C
carol solo_traveller us
8
2026-08-04 via Nuitee
S
Sandal22 Couples
8
Very Cool Hotel!!!
Pros:

The hotel is truly beyond cool!!! The art throughout the hotel is amazing!!!

The only thing that wasnt cool and didn't fit the retro vibe was the black mold in our shower along the bottom tiles. The grout on the floor in the bathroom should have been white (could see the original colour under the vanity) but instead was a dark grey. Wasn't terrible but can't give a five star rating unless those two comments are addressed.

2026-08-01 via Tripadvisor
G
Global59339423187 Family
10
Great stay
Pros:

Well maintained funky hotel. Loved the decor, bed was comfy, clean, nice continental breakfast. Had a great dinner at the local brewery nearby. Definitely would recommend this hotel.

2026-07-26 via Tripadvisor
P
pamlT7589LD Couples
10
Pleasant and unique
Pros:

Stayed in the presidential suite. It was beautiful. Bed was very comfortable. The room was spotless. Hotel staff were very friendly and accommodating.

2026-07-26 via Tripadvisor
D
Depo solo_traveller za
8
Pros:

The room design and the hotel deco was amazing, enjoyed the high ceiling

Cons:

Noise, you can bear the noise when people are comkng out of the lift, and also the light from the corridor comes through the gap in the door, so you do not get a true blacked out room and I was woken up by noise at night

2026-07-19 via Nuitee
D
Dmitri solo_traveller ca
8
2026-07-19 via Nuitee
D
djmK4177YO Friends getaway
10
Perfect Wedding venue
Pros:

I had the most wonderful experience at Retro suits! This is the perfect spot for a unique attraction. Photo ops are all over! everywhere you turn is even more memorable.
Def check out the back of the building. It’s pastel and very retro. We had the Nantucket room!
I would say this is a perfect venue for a wedding. Your guests will be talking about this for a long time. It’s not your average hotel, it’s an experience for sure.

Also, The coffee shop right beside it has the best iced coffees and there is a restaurant attached to the hotel!

2026-07-15 via Tripadvisor