Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Cleanliness
Service
Location
Room Quality
Amenities
Cons:
Bathroom issues
Price reflectiveness
Limited restaurant options

Categories

Cleanliness
9.66
The hotel was immaculately clean, with various mentions of cleanliness in reviews.
Service
10
Staff were described as fantastic and friendly, providing excellent service.
Location
10
Many reviews highlighted the perfect location of the hotel.
Room Quality
8.66
Some reviews mentioned issues with room comfort and cleaning, leading to a lower score.
Amenities
9.66
General positive feedback on unique amenities, despite some lacking options.
Value for Money
9.16
Some guests felt the price was steep for the room quality.
Food and Beverage
9.66
The restaurant received positive feedback for good food options, but breakfast was continental.
Overall Experience
10
Guests expressed overall satisfaction and enjoyment during their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 00:50

Property Description

Unique Suites with Individual Décor
Experience a stay like no other with our suites featuring unique and individual décor, providing a one-of-a-kind accommodation experience.

On-Site Restaurant - The Chilled Cork
Indulge in a culinary journey at our on-site restaurant, offering a blend of traditional dishes and international cuisine for all your dining needs throughout the day.

Convenient Location and 24-Hour Front Desk Service
Located just a 10-minute walk from Chatham Train Station, our hotel provides easy access to nearby attractions. Plus, our 24-hour front desk ensures assistance whenever you need it.

Book now for an unforgettable stay at Retro Suites Hotel in downtown Chatham, where comfort and convenience meet luxury.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Each suite is individually decorated and has its own theme. Photos might differ from the actual suite you receive.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YXU

Location

Guest Reviews

9.6
Based on 436 reviews
Cleanliness: 9.66
Service: 10
Location: 10
Room Quality: 8.66
Amenities: 9.66
Value for Money: 9.16
Food and Beverage: 9.66
Overall Experience: 10
D
Daniela • couple • ca
10
2026-10-29 • via Nuitee
P
Philip • couple • ca
10
2026-10-27 • via Nuitee
S
Shelly • solo_traveller • ca
8
I loved it
Pros:

Loved the room. Breakfast was ok. Full breakfast would be better

Cons:

Warmer room

2026-10-26 • via Nuitee
T
Terry • solo_traveller • us
10
2026-10-22 • via Nuitee
M
Marentette • couple • ca
10
Pros:

Breakfast was good, a variety of options

Cons:

Didn't enjoy paying $9 and change for two cans of pop.

2026-10-14 • via Nuitee
S
Steve • couple • ca
7
Okay but could have been better
Pros:

The staff provided great service. There was plenty of parking. The hotel was clean and in good repair. The artwork was great to look at. The location was convenient.

Cons:

They gave the room we booked to someone else. The first room they offered us was not great. The second room was a nice room but it was enormous and lacked the cozy charm we were hoping for that weekend. The restaurant was closed on site. There was no option to use the streaming services on the TV and the staff said it was because it would take too much bandwith which seems a little lame for 2026. You are reduced to watching cable TV which is painful.

2026-10-14 • via Nuitee
R
Ruth • couple • ca
8
Enjoyed this hotel!
Pros:

There was a lot of variety for the breakfast and food quality was good. Seats are pretty low to ground for someone with a spinal condition/mobility issue, but we were fortunate to find one higher seat beside the buffet area the previous evening which was good. We enjoyed the uniqueness of Retro Suites and found the room very comfortable.

Cons:

Seats in lobby area very low for anyone with a mobility disability

2026-09-18 • via Nuitee
M
McEvoy27 • solo_traveller • us
10
Pros:

It was a fantastic themed (each room has different theme) hotel. It's an interesting place but felt like a luxury room. Best night sleep at a hotel.

2026-09-06 • via Nuitee
S
Sheila • extended_group • us
10
Pros:

The Desk personnel were so very welcoming and helpful. I I loved the loft.

2026-09-04 • via Nuitee
L
Leonardo • solo_traveller • ca
10
Pros:

Everything… especially the vibe :)

2026-09-02 • via Nuitee
R
Rob • extended_group • ca
7
2026-08-31 • via Nuitee
Y
Y8234TZjulieh • Family • Chatham, Chatham-Kent, Ontario
10
Spectacular
Pros:

'We had a Cocktail Reception for my son & his fiancee at Suite 46 on the Friday before their wedding. I can not express our gratitude to Cashmere & the staff working at Suite 46. It was everything & more then we even imagined. The service, food , atmosphere were excellent. If you are looking for a wonderful venue to host a special party or function this is your place. Thank you & Well Done.

2026-08-26 • via Tripadvisor
R
Rick • couple • ca
8
2026-08-26 • via Nuitee
R
rodrigomenon • extended_group • br
10
Foi uma boa experiência
Pros:

qualidade do quarto
organização
limpeza

Cons:

Não há café da manhã, somente um "take and go" de poucas coisas. isso poderia ficar mais claro na reserva pq a informação é de que o café da manhã era incluso.

2026-08-26 • via Nuitee
N
Nataly • family_with_children • ca
9
Modern loft apartment-like room in an eclectic boutique hotel - fun!
Pros:

The lobby had interesting art. I was only there for one night for a wedding but the room had a loft and was amazing. Smooth check in and got an early check in as requested. Friendly staff.

Cons:

No view and not much in the surrounding area.

2026-08-25 • via Nuitee
M
Mary-Lou • couple • ca
9
A wonderful stay
Pros:

The room was huge, and very comfortable. The decor is amazing, so unique! The art is fabulous. The staff was wonderful. Highly recommend!

Cons:

It would be nice to open the restaurant space for the included continental breakfast, even if it’s just to be able to sit at the tables, rather than on the couches in the lobby.

2026-08-23 • via Nuitee
M
mackenziemT9298ED • Family
10
Amazing
Pros:

It was me and my husbands first time at Retro Suites. We stayed there for my sister in laws wedding, and I couldn’t have asked for a better experience. The staff, the food, the rooms, everything was absolutely fantastic. We felt so welcomed, and everything was very clean. We are definitely coming back! We love you Retro Suites!

2026-08-17 • via Tripadvisor
S
Sandra • extended_group • ca
10
2026-08-11 • via Nuitee
S
soldbyroserusso • Family • Windsor, Ontario
6
Room
Pros:

Being in the presidential suite was a little disappointed with the flooring of the room was dirty and very squeaky

2026-08-10 • via Tripadvisor
M
M6487DMlisao • Family
8
Very nice experience
Pros:

Beautiful hotel and very uniquely decorated. The location was perfect for a wedding we attended at the Armoury
My only suggestion is to improve the quality of the amenities in the washroom, for the nightly cost, I would have expected some more luxurious soaps, shampoo and separate conditioner.

2026-08-10 • via Tripadvisor