Hotel EZZAHIA by HMS

Hotels
6.1 (2479 reviews)
Avenue Abdelkrim El Khattabi Gueliz , Marrakech , ma

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Poor cleanliness
Noise issues

Categories

Cleanliness
4.29
Many reviews indicate poor cleanliness, with mentions of dirty rooms and unpleasant odors.
Service
7.77
Several comments praise the kindness and attentiveness of the staff, though some negative experiences were noted.
Location
8.3
The location is frequently highlighted as a strong point, providing good access to city attractions.
Room Quality
5.26
Mixed reviews on room quality, with concerns about maintenance and noise issues.
Amenities
6.29
Amenities were mentioned positively in some contexts, but overall satisfaction is lacking.
Value for Money
5.25
Guests feel that the value for money is below expectations, especially considering the condition of the premises.
Food and Beverage
5.3
Feedback on food quality is negative, with reviews of breakfast options being poor.
Overall Experience
6.36
The overall sentiment reflects a disappointing stay with particular concerns about noise and cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 04:56

Property Description

Charming Stay in Marrakech's Gueliz District

Outdoor Swimming Pool and Terrace Area: Enjoy a refreshing dip in the outdoor swimming pool or unwind on the terrace area at Appart-Hotel EZZAHIA by HMS.

Individually Decorated Rooms and Apartments: Experience unique decor in every air-conditioned room and apartment, each equipped with a balcony, private bathroom, and TV for your comfort.

Convenient Access to Major Tourist Sites: Explore Marrakech's top attractions like Jamaâ El Fna Square, Medersa Ben Youssef, Saadians Tombs, and El Badi Palace with ease from our hotel.

Book your stay now at Appart-Hotel EZZAHIA by HMS for a memorable Marrakech getaway!

Important information:

Please note that Residence Ezzahia does not accept bookings from non-married couples. All couples must present a valid marriage certificate upon check-in.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children ages 1 and older are allowed.
    Children from 1 year old to 12 years old stay for free when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

6.1
Based on 2479 reviews
Cleanliness: 4.29
Service: 7.77
Location: 8.3
Room Quality: 5.26
Amenities: 6.29
Value for Money: 5.25
Food and Beverage: 5.3
Overall Experience: 6.36
I
Inga • couple • gb
10
Pros:

Staff very friendly and helpful

Cons:

Noisy street but it's a life.... otherwise nothing bad only good

2026-03-14 • via Nuitee
T
Thoms • extended_group • cm
8
2026-03-14 • via Nuitee
Y
Yasmine • couple • ma
7
2026-03-14 • via Nuitee
D
Driss • extended_group • ma
7
2026-03-14 • via Nuitee
M
Mustapha • solo_traveller • de
2
Pros:

Die Toilette war in einem sehr schlechten Zustand (Austattungmässig), die Dusche war nicht sauber und es gab keine Fußtücher zum Abtrocknen.

2026-03-13 • via Nuitee
P
pidoux • extended_group • fr
6
Pros:

La proximité

Cons:

La porte entre la terrasse et le salon qui ne se ferme pas. Mauvaise isolation. Chambre pas propre. Frigo pas nettoyé. Baignoire qui fuit. Pas de choix au petit déjeuner par rapport aux photos du site

2026-03-13 • via Nuitee
F
Foad • solo_traveller • se
8
2026-03-12 • via Nuitee
M
Mohssine • solo_traveller • ma
1
Pros:

Rien

2026-03-11 • via Nuitee
S
Sandrine • couple • fr
9
Très bien
Pros:

L’emplacement est très bien pour visiter la ville.
Le personnel est génial, aux petits soins, agréable souriant et vraiment serviable.Le petit dej est très bien !
L’hôtel est basique mais propre et impeccable

2026-03-11 • via Nuitee
M
Mamadou Mansour • solo_traveller • fr
8
2026-03-10 • via Nuitee
D
Didier • solo_traveller • fr
8
2026-03-09 • via Nuitee
A
Aurélie • couple • fr
6
2026-03-09 • via Nuitee
S
Soukaina • solo_traveller • ma
9
2026-03-08 • via Nuitee
N
nicola • solo_traveller • gb
10
Central hotel
Pros:

Ive stayed here a few times , the staff are lovely and the hotel is clean

Cons:

Nothing

2026-03-08 • via Nuitee
J
Joel • solo_traveller • pt
8
Nao foi mau
Cons:

Ar condicionado não funcionava

2026-03-06 • via Nuitee
R
Raul • couple • pt
2
Mau
Pros:

Excelente localização, funcionários simpáticos e prestaveis

Cons:

Péssimas instalações, chuveiro com resguardo completamente disfuncional, ao final de 2 minutos já estava o chão cheio de água, quarto só com a cama e televisão, sem mais mobília, pequeno almoço miserável

2026-03-06 • via Nuitee
I
István • extended_group • ro
1
Pros:

We had a place to stay

Cons:

Messy, worn down hotel. Not a 3 star hotel by any means. Smelly rooms, unclosable doors to the terrace, dirty bed sheets.

2026-03-06 • via Nuitee
C
Claudia Patricia • couple • pt
3
Péssima
Pros:

Nada

Cons:

O pequeno almoço é publicidade enganosa ' as casas de banho uma miséria. Para esquecer

2026-03-05 • via Nuitee
H
Hassan • solo_traveller • ma
8
2026-03-05 • via Nuitee
P
Pellegrino • extended_group • it
5
Lontano dalla Medina. C’era scritto 2,5km dal centro, invece era più del doppio. Il locale era stremamente sporco, dalle
Pros:

Le camere erano grande, anche i bagni

Cons:

Locale molto sporco. Wc con il fondo sporco, capelli sul lavandino, le lenzuola, briciole e pastiglie per terra…. La doccia era inguardabile. Abbiamo chiesto di cambiare camera perché c’era un forte odore di sigaretta. Veramente orribile

2026-03-04 • via Nuitee