Hotel EZZAHIA by HMS

Hotels
6.1 (2564 reviews)
Avenue Abdelkrim El Khattabi Gueliz , Marrakech , ma

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Poor cleanliness
Noise issues

Categories

Cleanliness
4.29
Many reviews indicate poor cleanliness, with mentions of dirty rooms and unpleasant odors.
Service
7.77
Several comments praise the kindness and attentiveness of the staff, though some negative experiences were noted.
Location
8.3
The location is frequently highlighted as a strong point, providing good access to city attractions.
Room Quality
5.26
Mixed reviews on room quality, with concerns about maintenance and noise issues.
Amenities
6.29
Amenities were mentioned positively in some contexts, but overall satisfaction is lacking.
Value for Money
5.25
Guests feel that the value for money is below expectations, especially considering the condition of the premises.
Food and Beverage
5.3
Feedback on food quality is negative, with reviews of breakfast options being poor.
Overall Experience
6.36
The overall sentiment reflects a disappointing stay with particular concerns about noise and cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 04:56

Property Description

Charming Stay in Marrakech's Gueliz District

Outdoor Swimming Pool and Terrace Area: Enjoy a refreshing dip in the outdoor swimming pool or unwind on the terrace area at Appart-Hotel EZZAHIA by HMS.

Individually Decorated Rooms and Apartments: Experience unique decor in every air-conditioned room and apartment, each equipped with a balcony, private bathroom, and TV for your comfort.

Convenient Access to Major Tourist Sites: Explore Marrakech's top attractions like Jamaâ El Fna Square, Medersa Ben Youssef, Saadians Tombs, and El Badi Palace with ease from our hotel.

Book your stay now at Appart-Hotel EZZAHIA by HMS for a memorable Marrakech getaway!

Important information:

Please note that Residence Ezzahia does not accept bookings from non-married couples. All couples must present a valid marriage certificate upon check-in.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children ages 1 and older are allowed.
    Children from 1 year old to 12 years old stay for free when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

6.1
Based on 2564 reviews
Cleanliness: 4.29
Service: 7.77
Location: 8.3
Room Quality: 5.26
Amenities: 6.29
Value for Money: 5.25
Food and Beverage: 5.3
Overall Experience: 6.36
R
REBOURS • couple • fr
8
2026-04-04 • via Nuitee
M
Mourad • couple • se
9
2026-04-03 • via Nuitee
A
Adam • couple • dk
7
Selveste opholde var ok , men var ikke den standart jeg regnet med. , men skal man bruge et bad og en seng at sove i og
Pros:

Hjælpsomheden

Cons:

Poolen var ikke klar og virkede til at have mangen kemikalier i , pool 2 virkede ikke som den bliv brugt der var kun 20 cm beskidt vand i

2026-04-02 • via Nuitee
M
Meriem • couple • ma
8
Pros:

Le personnel est très gentil

2026-04-02 • via Nuitee
L
Linda • solo_traveller • be
1
Teleurstellend
Pros:

Niets

Cons:

Alles vies vuil beschimmelde muren, zelf de ijskast vol schimmel dat ik moest overgeven en gedoucht heb ik ook niet gekund

2026-04-02 • via Nuitee
S
Syeda • solo_traveller • gb
1
Our stay was rather unpleasant and inconvenient
Pros:

I liked that they had breakfast buffet including and the lady that cleaned and the lady that made food where amazing but not the men at the reception at all.

Cons:

The men at the reception were very passive aggressive and inconsiderate about the leakage problem in the bathroom as my friend who was with me hurt herself horribly and when we brought it to their notice he did not bother to check on us and rather got defensive stating that “she must be strong “ to have done that which is quite offensive and he also stare at me creepily. Very obnoxious when we tried to check in. There was also some kind of brown water that kept collecting from the shower or bath tub which was very unhygienic

2026-04-02 • via Nuitee
H
Hicham • solo_traveller • ma
3
2026-04-01 • via Nuitee
T
Tamsna • solo_traveller • qa
5
2026-04-01 • via Nuitee
F
FOUZIA • solo_traveller • ma
6
Pros:

Ramadan iftar, 👍😊

Cons:

First room was terrible bathroom, I asked for change the room was better then first one!, they don't take payment card when I want to stay more days, asking for cash instead,

2026-03-31 • via Nuitee
E
Essghair • couple • ma
1
Pros:

El desayuno

Cons:

Es sucio un poco y en la ventana hay filtros del sigarillos

2026-03-31 • via Nuitee
A
Akram • solo_traveller • be
10
2026-03-31 • via Nuitee
A
Alice • family_with_children • ma
4
Pas trop Aime l’accuiel
Pros:

Le personeel ete pas trop gentil leurs tele marche pas l’eau sorteer pas avec presion dans là douche 🚿

Cons:

Leurs communication avec le cliënts

2026-03-31 • via Nuitee
T
Tigmi • extended_group • ma
8
2026-03-30 • via Nuitee
K
Kanóczová • extended_group • sk
7
Pros:

Ochotní personál

Cons:

Poloha pri ceste(hluk v noci), vaňa potrebuje vyčistiť

2026-03-29 • via Nuitee
M
Mimoune • couple • fr
10
2026-03-29 • via Nuitee
A
azef • couple • ma
8
2026-03-29 • via Nuitee
I
Inas • couple • ma
4
2026-03-29 • via Nuitee
I
ilyasse • solo_traveller • fr
10
2026-03-29 • via Nuitee
H
Hafid • solo_traveller • ma
8
2026-03-28 • via Nuitee
O
Osama • solo_traveller • ma
6
2026-03-28 • via Nuitee