Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Poor cleanliness
Noise issues

Categories

Cleanliness
4.29
Many reviews indicate poor cleanliness, with mentions of dirty rooms and unpleasant odors.
Service
7.77
Several comments praise the kindness and attentiveness of the staff, though some negative experiences were noted.
Location
8.3
The location is frequently highlighted as a strong point, providing good access to city attractions.
Room Quality
5.26
Mixed reviews on room quality, with concerns about maintenance and noise issues.
Amenities
6.29
Amenities were mentioned positively in some contexts, but overall satisfaction is lacking.
Value for Money
5.25
Guests feel that the value for money is below expectations, especially considering the condition of the premises.
Food and Beverage
5.3
Feedback on food quality is negative, with reviews of breakfast options being poor.
Overall Experience
6.36
The overall sentiment reflects a disappointing stay with particular concerns about noise and cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 04:56

Property Description

Charming Stay in Marrakech's Gueliz District

Outdoor Swimming Pool and Terrace Area: Enjoy a refreshing dip in the outdoor swimming pool or unwind on the terrace area at Appart-Hotel EZZAHIA by HMS.

Individually Decorated Rooms and Apartments: Experience unique decor in every air-conditioned room and apartment, each equipped with a balcony, private bathroom, and TV for your comfort.

Convenient Access to Major Tourist Sites: Explore Marrakech's top attractions like Jamaâ El Fna Square, Medersa Ben Youssef, Saadians Tombs, and El Badi Palace with ease from our hotel.

Book your stay now at Appart-Hotel EZZAHIA by HMS for a memorable Marrakech getaway!

Important information:

Please note that Residence Ezzahia does not accept bookings from non-married couples. All couples must present a valid marriage certificate upon check-in.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

6.1
Based on 2845 reviews
Cleanliness: 4.29
Service: 7.77
Location: 8.3
Room Quality: 5.26
Amenities: 6.29
Value for Money: 5.25
Food and Beverage: 5.3
Overall Experience: 6.36
B
Bouktib solo_traveller ma
8
2026-09-19 via Nuitee
E
el-ouichouani couple ma
6
2026-09-19 via Nuitee
A
Amal family_with_children ma
6
Hotel normal, nada del otro mundo
Pros:

Esta bien, un poco antiguo, pero bueno estaba limpio todo. El desayuno también bien

Cons:

Las escaleras un poco sucias. Algunas cosas viejas

2026-09-19 via Nuitee
J
Jeon solo_traveller gb
10
2026-09-18 via Nuitee
A
Amine solo_traveller ma
4
2026-09-18 via Nuitee
Y
Youssef family_with_children ma
8
Pros:

J'aime le service

2026-09-18 via Nuitee
عائشة solo_traveller ma
8
Très bien
Pros:

L'emplacement,le staff ,la propreté et la présence du calme que j'apprécie

Cons:

Renouveller les bains des chambres

2026-09-18 via Nuitee
E
El fahimi solo_traveller fr
6
2026-09-18 via Nuitee
B
BOUZAZOU solo_traveller ma
3
2026-09-18 via Nuitee
A
Amzi couple ma
3
2026-09-17 via Nuitee
Y
Youness solo_traveller ma
6
2026-09-17 via Nuitee
J
jalaleddine errami solo_traveller fr
10
2026-09-16 via Nuitee
M
Mathis solo_traveller fr
7
Pros:

Accueil sympa, chambre propre, le petit déjeuner est inclus dans la réservation.

Cons:

L'horaire d'ouverture de la piscine à 11h au lieu de 10h ce qui a fait qu'on en a pas vraiment profité. Il y a d'ailleurs un décalage au niveau de l'horaire entre les personnels de l'hôtel. C'est juste un petit bémol personnel mais cela n'entache rien à la bonne expérience que nous avons eu.

2026-09-16 via Nuitee
H
Hassan solo_traveller es
1
Pros:

Hola no me gustó el trato por qué después de un viaje estoy muy cansado después de reservar llamando al número de teléfono que mi facilitó Booking y no me contesta nadie al final fue a un hotel no me parece bien

Cons:

Hola no me gustó el trato por qué después de un viaje estoy muy cansado después de reservar llamando al número de teléfono que mi facilitó Booking y no me contesta nadie al final fue a un hotel no me parece bien

2026-09-16 via Nuitee
W
Woezor solo_traveller gh
5
Pros:

Good location and on the main street

Cons:

Rooms are old and not clean

2026-09-16 via Nuitee
M
Marc André solo_traveller fr
4
Pros:

Les terrasses

Cons:

Principalement la chambre 40. Travaux non finalisés.

2026-09-15 via Nuitee
B
Benoual couple fr
4
2026-09-15 via Nuitee
A
Abdel solo_traveller nl
10
2026-09-15 via Nuitee
L
Larbi couple be
8
Pros:

J'ai bien aimé l'établissement l'emplacement l'accueil.

Cons:

J'ai pas aimé les vitres des appartements vus sur picine. Ils sont sale

2026-09-15 via Nuitee
M
Mohamed solo_traveller fr
6
Pros:

Petit déjeuner : correct

Cons:

Bruit Avenue
Supplement excessif

2026-09-15 via Nuitee