Kaiserhof

Hotels
8.7 (3170 reviews)
Karl-Friedrich-Str. 12 , Karlsruhe , de

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Perfect location in the city center
Excellent breakfast and friendly staff
Cons:
Limited staff at reception
Fitness equipment issues

Categories

Cleanliness
8.13
Reviews indicate a generally clean hotel, though some mentioned issues in the fitness area.
Service
9.1
Multiple reviews praised the friendliness and helpfulness of the staff.
Location
9.14
The location was frequently highlighted as perfect, being central and convenient for guests.
Room Quality
8.59
Rooms were noted as spacious and comfortable, although some mentioned issues like outdated fitness equipment.
Amenities
8.12
Amenities received mixed feedback, particularly regarding the fitness room's equipment.
Value for Money
8.58
The overall offering of the hotel aligns well with its pricing, considering the location and services.
Food and Beverage
9.13
Breakfast was repeatedly described as excellent and well-prepared, adding to the overall satisfaction.
Overall Experience
8.8
Despite some minor issues mentioned in reviews, the overall experience was positively emphasized.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 20:30

Property Description

Luxurious Accommodation

The 4-star Kaiserhof in Karlsruhe offers elegantly renovated rooms with modern amenities such as free WiFi, satellite TV, and complimentary minibar use. Relax in a bathrobe and slippers provided in each room, and enjoy the convenience of tea/coffee facilities.

Wellness and Dining

Unwind in the sauna or stay active in the fitness room during your stay at Kaiserhof. Indulge in a complimentary buffet breakfast each morning, and dine at the on-site Hans im Glück Burger Grill restaurant for a delightful meal experience.

Convenient Location

Situated just a short walk from the conference centre, castle, and main shopping area, Kaiserhof provides easy access to transportation with the nearby S-Bahn Train Station and A5 motorway.

Book your stay at Kaiserhof for a luxurious and convenient experience in Karlsruhe.

Important information:

Please inform Kaiserhof in advance if you require a cot/crib. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Guests can park in the underground garage next to the property. Guests are kindly asked to go to the reception before entering the garage.

Please note that All but four of our rooms also come with air conditioning unit. Contact the property for more information.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FKB

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 15 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children from 12 years old to 17 years old stay for € 35 per person per night when using an existing bed.
    Children up to and including 11 years old stay for free when using an available extra bed.
    People 12 years old and over stay for € 35 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 3170 reviews
Cleanliness: 8.13
Service: 9.1
Location: 9.14
Room Quality: 8.59
Amenities: 8.12
Value for Money: 8.58
Food and Beverage: 9.13
Overall Experience: 8.8
R
Roswitha • couple • de
8
Pros:

Die Lage, freundliches Personal, sehr gutes Frühstück.

2026-02-14 • via Nuitee
N
Nathalie • couple • de
6
2026-02-14 • via Nuitee
E
Edouard • couple • fr
8
Very good
Pros:

Location is excellent

Cons:

A bit old

2026-02-12 • via Nuitee
J
Jacques • couple • at
8
2026-02-10 • via Nuitee
C
Christian • couple • ch
7
Zentrale Lage mit gutem Frühstück und freundlichem Service, aber etwas beengt
Pros:

Sehr gute Lage am Marktplatz, auch gut öffentlich erreichbar. Sehr gutes Frühstück und freundliches Personal am Empfang, beim Frühstück und im Service. Getränke am Zimmer inklusive.

Cons:

Zimmer klein, auch für Standard-Kategorie. Empfangsraum etwas eng und Frühstücksraum wenig einladend und schlecht isoliert (Struktur des alten Gebäudes).

2026-02-09 • via Nuitee
D
David • family_with_children • de
10
A very clean well kept hotel
2026-02-08 • via Nuitee
M
Mohammad • solo_traveller • ir
5
faghat lokishnesh khob bud vaghti residam khili tajab kardam labi khili kuchak ve resposhen dar konj bud otagham az ghab
Pros:

Not think

Cons:

Location

2026-02-08 • via Nuitee
S
Suat Metin • family_with_children • tr
9
Bu şehire tekrar gelirsem bsşka otelde kalmam
Pros:

Çalışanlar çok ilgili, her konuda yardımcı olmaya çalışıyorlar, otel çok merkezi yerde, sauna tertemiz, ücretsiz bisiklet bile var, otelin altındaki restoran farklı işletme olmasına ramen çok iyi, en iyi yemeğide burada yedik

2026-01-31 • via Nuitee
C
Clemens • solo_traveller • de
8
2026-01-30 • via Nuitee
T
Tania • couple • gb
9
Pros:

Great hotel, very comfortable with nice shower and breakfast.

Staff were super friendly

Cons:

Nothing at all

2026-01-30 • via Nuitee
J
Jens • couple • de
8
Ein perfektes Wochenende in Karlsruhe mit dem Spiel unter Freunden KSC - Hertha BSC
Pros:

Die zentrale Lage, das freundliche Personal , das sehr gute Frühstück, die gute Parkmöglichkeit

Cons:

-

2026-01-29 • via Nuitee
A
Adam • solo_traveller • pl
9
2026-01-28 • via Nuitee
J
Jefferson • family_with_children • gb
1
Pros:

No answer the phone, I arrived at a late check-in after 11pm and they asked me to call a number I called more than 15 times and no one answered, me with two children in a cold dawn and without service we had to rent another hotel on the same day lucky we found, but this is not done with a family, super disappointed with the hotel ruined my trip and my plans

Cons:

Nothing working in this hotel, I arrived at a late check-in after 11pm and they asked me to call a number I called more than 15 times and no one answered, me with two children in a cold dawn and without service we had to rent another hotel on the same day lucky we found, but this is not done with a family, super disappointed with the hotel ruined my trip and my plans

2026-01-27 • via Nuitee
A
Andreas • solo_traveller • ch
9
2026-01-26 • via Nuitee
N
Nicole • couple • de
8
2026-01-24 • via Nuitee
E
Eugenia • solo_traveller • gr
9
2026-01-22 • via Nuitee
J
Julia • extended_group • de
9
Wir haben uns hier rundrum wohlgefühlt
Pros:

Sehr freundliches Personal, das Frühstücksbuffet hatte viel Auswahl und alles war sehr lecker, die erste Minibarfüllung war inklusive, Zimmer waren gemütlich und sauber, sehr zentrale Lage

2026-01-20 • via Nuitee
M
Motoki • solo_traveller • jp
8
2026-01-20 • via Nuitee
T
Taubje • solo_traveller • nl
8
2026-01-20 • via Nuitee
V
Viktoria • family_with_children • de
10
2026-01-19 • via Nuitee