The Tribune, part of JdV by Hyatt

Hotel was excellent. Staff were all super friendly. Food at the restaurant was absolutely delicious. Location was perfect, not too close to all of the busy attractions, but close enough for a quick cab ride or to walk if feeling extra adventurous.

Love this hotel and the location was great. Walking distance to some very nice restaurants. Our room was lovely and I received and upgrade due to my status to an excellent room with a great wrap around balcony and beautiful view. The place was clean. The staff brought our bags up to our room on check in.

Our floor was a little nosy because we were on a floor with a family with a ton of kids but did not have any noise issues at night. The bed was cozy and my husband and I slept well! Breakfast was delicious especially since all of the local cafes were closed. Would definitely stay here again!

Hotel is in a great condition, very clean, breakfast buffet was excellent and staff is very friendly and helpful. Location is right by Borghese gardens.

Came for my honeymoon and the hotel is in a great location! Away from the hustle and bustle but close enough where everything feels accessible.

What really stood out the most was the staff. Sadly, the hotel experienced some disruption with the HVAC in several rooms were were assigned to but the staff went out of their way to take care of us. There were so many people who were instrumental in this and I'd particularly like to call out Jeffer (who checked us in), Mahamadou (bellman), Fillipo John (from rooftop restaurant, and several members of the reception desk - Simona, Ali, Diego, Mylo and Genvea. All helped to make this stay special.

Would highly recommend to others visiting Rome!

We were a little disappointed with this hotel. It was quite possibly the most uncomfortable hotel bed that I’ve ever slept on. Location is okay. Breakfast was excellent.

The walls are paper thin, so you can hear everything from outside! The rooms are small and the phone did not work. The TV was glitchy, very disappointing stay at a Hyatt property. We will not stay here again!

My family of 4 stayed for 2 nights upon our arrival in Rome. We really enjoyed our stay, and highly recommend. Clean rooms, pleasant and helpful staff, and delicious breakfast each morning! We found our stay to be excellent.

Colazione ricca con ampia scelta dolce e salato, buonissime le torte. Personale gentile. Ottima posizione, camera moderna ad un piano alto con vista sul parco. Terrazza panoramica splendida.

The staff were absolutely wonderful — friendly, welcoming, and very efficient. The room was spotless and well maintained, and the breakfast buffet offered a great selection of fresh, delicious options.

The Tribune was a 15-20 minute walk or ride to all sights, very well located for what we wanted to do and see.

Room 202 was quite small — a tight fit for my 6'4" husband. We would have appreciated a bit more coffee, sugar, and cream in the room, as well as an iron and ironing board being standard amenities (although one was delivered promptly when we requested it, so no inconvenience there).

The pillows were quite flat and firm, and the bed itself was firmer than expected. There was also a noticeable ridge where the two mattresses met in the middle, it was not one seamless mattress. This was a bit surprising, as we’ve consistently found beds at Hyatt properties to be especially comfortable.

Absolutely go to Ristorante Il Fellini, just 4 blocks away...nice atmosphere, the pork shank is truly amazing as were all the other entrees, and the staff provided excellent service and was very friendly.

We would absolutely return to the Tribune.

Incredible property in the heart of Rome. Large and spacious room with modern features. Outstanding service. 5 stars.

The Tribune served as my home base in Rome over a 2-week period. I stayed here for a total of 5 nights, checking in and out 3 times while traveling to other parts of Europe. I am grateful to the hotel for storing my luggage during my travels elsewhere. Each time I returned, the hotel had my luggage ready for delivery to my room. During my third stay, there was a mix-up and the wrong luggages were delivered to my room. After a call to the front desk, the issue was quickly resolved and I was reunited with my luggage.

Pros: fantastic location, kind & courteous staff; lovely breakfast, with the option to choose from the a la carte menu in addition to the buffet; I smiled every time I saw the “Tribune” artwork on top of my morning cappuccino; the rooms are comfortable and Hyatt globalists are rewarded with upgrades when available. I got upgraded for 2 of my 3 stays. Plus, the in-room mini bar had a very nice selection of complimentary beverages.

Cons: extremely slow and small elevator; other than when I had my luggage, I used the stairs during the entirety of my stays but this could be problematic for people with mobility issues; the hotel had environmentally-friendly full size containers of body wash/shampoo/conditioner, but there was always at least one container with a faulty pump; during my first stay, the body wash in the shower was really watered down and sprayed out of the bottle like Windex (felt like it had been diluted with mostly water), which made me feel icky and I ended up using the hand soap from the sink instead of the body wash; during my other stays, the pump on the lotion containers fell off; also, I asked for an iron and ironing board, and a dirty iron with leftover water was delivered. I ended up not using it because I didn’t want my clothes to get stained from the dirty iron, which has happened to me before from dirty hotel irons.

Note for light sleepers: rooms facing Via Campania will get noise from Corso d’Italia at all hours, so request a room facing the back if you want peace & quiet.

Do take advantage of the hotel’s proximity to Villa Borghese and walk through this beautiful park during early morning/evening hours. You’ll see locals walking their dogs and experience serenity in the midst of enchanting Rome.

Location , room, and sraff

Receptionist was not cooperative nor by all means helpful. We arrived early in the morning at 9 and we requested an early check even with a charge which she refused claiming that the hotel was completely sold out and that the earliest she can provide us with a room was 4 hours ater. Numerous guests were checking out right infront of us and as far as I understand cleaning 1 room doesn't take 4 hours by all means. We had 2 rooms booked and requested at least 1 to be ready. I also clearly said that I would be paying for the rooms in cash and she still wanted to block half the total charge on the credit card for no obvious reason. I cannot understand why a receptionist who is meant to be hospitable and helpful would act in such a dismissive manner and attitude and not try to help at all.

We had a fabulous stay for 3 nights in Rome with my wife and college age daughters. 2 rooms that were great, roomy, & comfortable.
Best of all the staff was amazing. Very friendly with amazing attention to detail for the best service. Every day they went above and beyond to make our family feel welcome. Love the rooftop terrace!

Very comfortable 4 star hotel. Nice rooftop restaurant. All staff and housekeeping very helpful and friendly. Convenient location near to the Spanish steps

hotel staff is wonderful but, the rooms are small and dark. Not what we would call a 4 or 5 star hotel. Had to have the front desk bring up lighting from the lobby. Asked for a second chair so we cold both sit at the small table but it never appeared.

As a globalist, I have stayed in my fair share of Hyatts and usually I am very happy. However, this was one of our most disappointing stays.

Room: Tiny room
- We paid an exorbitant amount of points (and cash) to secure the "king suite deluxe," which I was told was their highest suite level. To our surprise, it was just a regular room with 2 rollaway beds placed in a small room with our bed. Once we opened our suitcases, there was no room to walk in. That's how small this premium suite was. I almost called the front desk to make sure there was not a mistake, but didn't want to make a fuss. I understand small hotel rooms in big cities, but if we were actually placed in the correct room, the pictures and descriptions were very misleading.

Foul smell:
- Around day 2, we noticed the bathroom area always smelled bad. Even when we're gone for a whole day and come back to the bathroom, the smell was still there. It was a very distinct pipe leak type of smell. We told the front desk and they said they'll look into it. Maybe it was because we brought it up very politely (and didn't make a big deal out of it), but nothing was done. There was no apologies or compensation or any small things given. We didn't ask, but it would have been a nice gesture for this type of convenience.

Lost one of our items:
- Earlier in our trip, my kids and I took a wonderful venetian mask class and made some masks. We were very excited to bring them home. It was in a brown paper bag in our room... and sometime during our stay, it was thrown away. I've never been in a hotel room where the cleaning staff would just assume a bag in a room (not in the trash can) is trash and throw it out. I understands it happens, but it was disappointing and definitely soured our trip. Our kids still talk about how they wish they had their masks. To their credit, the front desk attendant did try hard to find the bag afterwards and looked in different places in the hotel upon our request. This I will give them credit for. But otherwise, it was kind of just shrugged off.

I'm never the type to ask a hotel for points or money back after a bad stay, but this was one where I was tempted to. Just wanted to post an honest review so people are aware.