Four Points by Sheraton Plano

Hotels
•
Four Points by Sheraton
9.2 (485 reviews)
6624 Communications Parkway , Plano , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Lift / Elevator
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Good location
Cons:
Issues with cleanliness
Noisy environment
High breakfast cost

Categories

Cleanliness
8.8
Mixed sentiments; some reviews noted clean rooms while others mentioned hair in the bathroom.
Service
10
Positive sentiment; many reviews highlighted friendly and attentive staff.
Location
9.8
Positive sentiments; noted as convenient and quiet.
Room Quality
8.8
Mixed sentiments; while some found the rooms nice, a few noted issues like poor shower quality.
Amenities
8.8
Average sentiments; while some appreciated the bar and breakfast, others found issues with the hot tub and refrigerator.
Value for Money
8.8
Average sentiment; $16 for breakfast was seen as excessive by some guests.
Food and Beverage
8.8
Generally positive; breakfast was appreciated despite its price.
Overall Experience
9.8
Overall positive experience, with guests expressing intent to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:04

Property Description

Luxurious Accommodation
Four Points by Sheraton Plano offers elegant rooms with modern amenities, ensuring a comfortable stay for every guest. Each room features a TV and a private bathroom for your convenience.

Convenient Facilities
Enjoy free WiFi throughout the property and take advantage of the complimentary private parking available on site. The 24-hour front desk is always ready to assist you, making your stay hassle-free and enjoyable.

Ideal Location
Located just 24 km from Love Field Airport, Four Points by Sheraton Plano provides easy access for travelers. Whether you're visiting for business or leisure, our hotel is the perfect choice for your stay.

Book your stay at Four Points by Sheraton Plano now and experience luxury and convenience at its best.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9.2
Based on 485 reviews
Cleanliness: 8.8
Service: 10
Location: 9.8
Room Quality: 8.8
Amenities: 8.8
Value for Money: 8.8
Food and Beverage: 8.8
Overall Experience: 9.8
V
varun • family_with_children • us
8
2026-03-28 • via Nuitee
T
Tewania • family_with_children • us
9
I enjoyed my stay and would recommend staying there.
Pros:

Nice and friendly staff. Hotel clean, not a lot of noise, the area seems to be safe.

2026-03-17 • via Nuitee
M
Mario • solo_traveller • us
10
Pros:

Clean Hugo customer service

2026-03-16 • via Nuitee
Y
Yonggang • couple • cn
10
Good location, quiet and good deal.
Pros:

Quiet and clear.

Cons:

No

2026-03-13 • via Nuitee
L
Leroya • couple • us
10
2026-03-08 • via Nuitee
E
Elissa • solo_traveller • gb
10
Pros:

Huge thank you to Walter, Elijah and Samantha for delivering the best service, being so friendly, professional and welcoming. They made my stay excellent

2026-01-23 • via Nuitee
N
Noelia • couple • us
10
2026-01-19 • via Nuitee
S
Summer • couple • us
9
2026-01-19 • via Nuitee
A
Anna • solo_traveller • us
4
Not worth it
Pros:

Front desk staff were nice

Cons:

nasty bathroom
Found hair in the sink and on the toilet

2026-01-19 • via Nuitee
B
Brian • solo_traveller • us
10
I plan to stay here again next time I visit.
Pros:

The staff was very friendly and helpful. They were all so kind. I arrived tired from a day on the road and was greeted with such a warm smile that my mood immediately improved.

Cons:

There was nothing that I didn't like.

2026-01-15 • via Nuitee
S
Sanguk • couple • us
10
2026-01-15 • via Nuitee
L
Lionel • couple • us
8
Great stay
Pros:

Great property, cleaned and well maintained

Cons:

Nothing

2026-01-09 • via Nuitee
K
Karam • couple • us
1
Terrible. No breakfast served
Pros:

Decent location

Cons:

Breakfast wasn’t served
They also claimed to not serve breakfast for those booking with booking.com which is ridiculous since I paid for breakfast on Booking.

2026-01-05 • via Nuitee
A
Aristides • family_with_children • ca
8
2025-12-29 • via Nuitee
N
Nicolas • extended_group • ch
9
2025-12-29 • via Nuitee
R
Rhonda • family_with_children • us
10
2025-12-19 • via Nuitee
F
Frank • couple • us
10
2025-12-10 • via Nuitee
J
Justin • couple • us
8
Nice place to crash when visiting from out of town.
Pros:

Quiet location, large room, nice shower.

Cons:

Refrigerator wasn’t very cold.

2025-12-07 • via Nuitee
T
Tang • solo_traveller • us
10
2025-12-03 • via Nuitee
C
casey • family_with_children
6
Pros:

The restaurant is displayed as staying open until 11. One night I asked at 1030pm and it was closed, the second night it was closed by 937pm. Very frustrating.

2025-09-25 • via Nuitee