Avenue Suites Hotel

Hotels
Independent
7.2 (113 reviews)
12th and Lacson Street, Bacolod, 6100 , Bacolod , PH

Children allowed
Pets allowed

Facilities

Full-service spa
Area shuttle (surcharge)
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Designated smoking area
Concierge service
Steam room
See all facilities

Review Highlights

Pros:
Great location
Convenient location
Cons:
Bugs in bathroom
Needs upgrading
Bathroom cleanliness issues

Categories

Cleanliness
4.55
Bugs in bathroom, bathrooms near the resto and poolside are smelly.
Service
7.55
Staff and service had always been the same.
Location
8.05
Very convenient location - near lots of food options and easy commute.
Room Quality
5.05
Room was a little bit tired and had water damage on the ceiling.
Amenities
7.05
Convenience of the fifth floor spa is always a plus.
Value for Money
6.05
Standard quality for this hotel tier.
Food and Beverage
5.55
Standard quality for this hotel tier.
Overall Experience
5.75
Mixed experiences with cleanliness impacting the overall rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 15:00

Property Description

Experience the essence of Bacolod at Avenue Suites Hotel, where comfort meets convenience in the heart of the city.

Modern Accommodations
Step into one of our 63 air-conditioned rooms designed for relaxation, featuring flat-screen TVs and complimentary Wi-Fi to keep you entertained and connected.

Delightful Dining
Savor authentic Filipino cuisine at our Studio Café or unwind with a drink at our bar/lounge, ensuring your culinary cravings are met at any time of day.

Wellness Amenities
Indulge in rejuvenating spa treatments, take a dip in the outdoor pool, or unwind in the steam room, allowing you to recharge after exploring nearby attractions.

Don't miss your chance to discover the vibrant charm of Bacolod—book your stay at Avenue Suites Hotel today!

Important information:

  • One child 7 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BCD

Location

Guest Reviews

7.2
Based on 113 reviews
Cleanliness: 4.55
Service: 7.55
Location: 8.05
Room Quality: 5.05
Amenities: 7.05
Value for Money: 6.05
Food and Beverage: 5.55
Overall Experience: 5.75
N
Noli partner
4
Pros:

We stayed in this hotel in the past and the noise was terrible. I let it off as thought it could be a one time off. But same experience again. The noise coming from the staff chatting away in the corridors is horrendous. Oblivious of the fact that guests are trying to get some rest. The rooms that may not be sound proof do not help with this at all. You can hear people walking along the corridors. And the music coming from the reception can wake guests up in the middle of the night. I am thinking of not booking in this hotel in the future.

2025-10-06 via Nuitee
N
Nikki John family
4
Pros:

It was a convenient area along Lacson Street but there was a limited parking space. There were lots of restaurants nearby, but you are right next to the hustle and bustle. The hot water in the morning for shower is not working. There was only 1 pillow and you have to pay for another extra pillow. It was loud especially when people close their doors, which makes sleep and relaxation interrupted. I booked rooms for 10 days and wished I didn’t.

2025-09-26 via Nuitee
F
Floyd family
2
Pros:

The hotel was very old

2025-09-06 via Nuitee
D
derek
6
Pros:

Bugs in bathroom

2025-08-09 via Nuitee
J
James
6
Pros:

Great location however the room was a little bit tired and had water damage on the ceiling

2025-08-01 via Nuitee
V
Verified traveler
6
Needs upgrading...
Pros:

I have always stayed here every time Im in Bacolod.. very convenient location - near lots of food options and easy commute. But the hotel definitely needs renovation and upgrading. It started to get untidy and bathrooms near the resto and poolside are smelly. Though staff and service had always been the same and the convenience of the fifth floor spa is always a plus.

2025-07-03 via Nuitee
B
Bermely
10
Pros:

One of my go to hotel when in bacolod.
Near many places and convenient

2025-06-22 via Nuitee
C
Charie May
4
Pros:

Poor reception service and room, room has cobwebs

2025-06-05 via Nuitee
R
Rowel
6
Pros:

Not that okay. So strict about late check out.

2025-05-27 via Nuitee
C
Curtis partner
6
Pros:

everything was ok

2025-05-22 via Nuitee
V
Verified traveler
6
Noisy and not housekeeping
Pros:

Excessive noise from the check in desk also problems when checking out about housekeeping towels missing
Wanted p600

2025-05-14 via Nuitee
V
Verified traveler
4
Go book somewhere else.
Pros:

Booked for two nights, had to change rooms and Reception was able to get one after a short wait.
Room was old, paint job in room was peeling off; rainfall shower had a crack and was dripping all over. Shower door had a gap where water spilled out onto the bathroom floor, causing the floor tiles to be slippery.
Asked for spare pillows but there was a charge to get one per night, which I would assume should be a free item on request for hotels.

2025-05-05 via Nuitee
M
Michael
10
Pros:

We have stayed at Ave Suites a few times and this time was the best. We got a room with a king size bed and the room appeared to have been remodeled. They have a nice restaurant, pool and spa at a reasonable price. The only knock is the lack of parking and the road noise from Lacson Street traffic.

2025-04-16 via Nuitee
P
Paul partner
10
Pros:

Smoking area inside by pool was very refreshing..

2025-04-14 via Nuitee
R
Rose
2
Pros:

We always stay in this hotel but this time it was a nightmare! There were bugs everywhere and the room is very very old! There were molds in the bathroom too! In there cafe we waited for our breakfast for too long and when they gave it to us, the plastic utensils have a cockroach legs!! And mind you we were traveling with a child and it was terrible seeing so much cockroaches!

2025-03-16 via Nuitee
V
VinSai family
10
Pros:

Limited parking space.

2025-02-27 via Nuitee
M
Maria Jorelen family_with_children
10
Pros:

family friendly

2025-02-12 via Nuitee
C
Constante
2
Pros:

Everything good, but only hand was available. Weak water stream, and cold.

2025-02-06 via Nuitee
R
Russel
8
Pros:

Room was nice but shower heads need replaced they are not working . Also their free breakfest was a joke ! We order from menu and seat next to others . Others must have been walk in their meals come out and looked like a plate full. We got ours and could have put both meals on a coffee cup saucer. Three bites and
eggs were gone .... but they were good. Also three pancakes size of half dollars .ask for aecond cup of coffee and witness got upset telling me i qould have to pay for it . I said it doesnt matter and bring me coffee. She wasn't very nice .

2025-01-22 via Nuitee
L
Loleta
8
Pros:

it's good

2025-01-11 via Nuitee