Best Western Plus The Hammondsport Hotel

Hotels
•
Best Western Plus
9.7 (193 reviews)
8440 State Route 54, Hammondsport, New York, 14840 , Hammondsport , US
+1 607-224-4120

listing image 1
Show all photos

Facilities

Elevator
Gift shops or newsstand
Bicycle rentals nearby
Hiking/biking trails nearby
Free breakfast
Safe-deposit box at front desk
Multilingual staff
Free newspapers in lobby
Express check-out
Mountain biking nearby
See all facilities

Review Highlights

Pros:
Friendly, helpful staff (breakfast staff and front desk highlighted)
Excellent breakfast and onsite restaurant
Clean, spacious rooms suitable for families
Great location near Keuka Lake and town
Comfortable amenities like fire pit and family-friendly arrangements
Cons:
Pool maintenance issues (cloudy/slimy, filter problems)
Mold and stained shower floors reported in some rooms
Occasional shower flooding in handicap room
Isolated report of an extremely uncomfortable bed
One guest perceived the stay as overpriced

Categories

Cleanliness
9.3
Many guests described rooms as spotlessly clean and spacious, but several reports of mold around showers, stained shower floor, and flooding in a bathroom lowered the score slightly.
Service
10
Consistently praised staff: friendly, helpful front desk (named staff praised), excellent and attentive breakfast servers and accommodating cleaning staff.
Location
10
Very positive: close to Keuka Lake and the cute nearby town; guests repeatedly called the setting gorgeous and the location excellent.
Room Quality
9.4
Rooms described as huge, comfortable and well appointed (sofa bed made up for families), but isolated issues reported: an excruciatingly uncomfortable bed for one guest and occasional shower flooding.
Amenities
9.5
Strong amenities (excellent onsite dining, cozy fire pit, good breakfast) but the pool had reported issues (cloudy/slimy, filter problems), reducing the score slightly.
Value for Money
9.4
Majority found the rate reasonable or a great purchase; one guest felt the $450 rate was overpriced, so value is positive overall with isolated complaints.
Food and Beverage
10
Repeated praise for complimentary breakfast and onsite restaurant food and service; several guests specifically highlighted excellent breakfast and dining.
Overall Experience
10
Predominantly glowing reviews calling it an amazing hotel experience, family-friendly, highly recommended, and comparable to a higher-tier property.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:42

Property Description

Indulge in Modern Amenities
Unwind in our indoor pool and stay active at the 24-hour fitness center. Enjoy complimentary wireless internet, concierge services, and gift shops/newsstands.

Delight in Culinary Offerings
Savor a variety of options at the grocery/convenience store and indulge in a complimentary buffet breakfast.

Convenient Business and Leisure Facilities
Benefit from a 24-hour business center, express check-out, and complimentary newspapers. Free self-parking adds to the ease of your stay.

Experience comfort and convenience at Best Western Plus The Hammondsport Hotel. Book now for a memorable getaway.

Important information:

  • Pool access available from 7:00 AM to 9:00 PM.
  • Up to 4 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • General

    Guests are provided with free hand sanitizer

See all policies

Location

Property Accessibility

Total Disability Score: 49.29
Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
Show all accessibility features

Guest Reviews

9.7
Based on 193 reviews
Cleanliness: 9.3
Service: 10
Location: 10
Room Quality: 9.4
Amenities: 9.5
Value for Money: 9.4
Food and Beverage: 10
Overall Experience: 10
E
Elinor • partner
10
Pros:

It’s near the Keuka Lake and it’s so beautiful here!!!

2025-10-06 • via Nuitee
E
Elizabeth
10
Pros:

Everyone was so nice and accommodating! Red wing rest was very good- wish it had been open on Sunday.

2025-10-06 • via Nuitee
K
Katherine • partner
4
Pros:

The hotel pool was cloudy and slimy , filter was not working, the $450 I paid to stay was way over priced , shower floor was stained and there was mold. I was cold overnight no blankets !

2025-10-05 • via Nuitee
J
Joy
10
Pros:

We found everything to be wonderful. I would suggest they get one more luggage cart, though.

2025-10-04 • via Nuitee
E
Edward • family
8
Pros:

The breakfast staff was the best, and Brandon at the desk during check-in, did a great job considering Expedia did not forward our itinerary to the hotel.

2025-10-03 • via Nuitee
L
Lee
10
Pros:

Great breakfast

2025-10-02 • via Nuitee
C
Cindy • friends
10
Pros:

Very nice property qith very great staff.

2025-10-01 • via Nuitee
D
Dr Nick
8
Pros:

Fine, except I had to sleep on the floor. Have stayed in ten different hotels in last two weeks. The bed in this one was excruciatingly uncomfortable - felt like it was infested with bugs (but I could see nothing). Immediate relief when I got away from the bed.

2025-09-30 • via Nuitee
T
Tim • partner
10
Pros:

Friendly, helpful front desk young man. Very clean room.

2025-09-30 • via Nuitee
S
Stanislav • family_with_children
10
Pros:

The Best Western Plus The Hammondsport Hotel was a fantastic choice for our family of three adults and two kids.

We were immediately impressed by how spacious and spotlessly clean our room was, easily accommodating all five of us. As a traveling family, we especially appreciated the thoughtfulness that the sofa bed was already made up when we arrived—a huge win! All the amenities provided were great and contributed to a very comfortable stay.

The complimentary breakfast was very nice, offering plenty of variety for both the adults and the children. Most importantly, the hotel staff were incredibly helpful and friendly throughout our visit.

Overall, this was an excellent purchase and we highly recommend it, especially for families!

2025-09-30 • via Nuitee
D
Diane • partner
10
Pros:

N/A

2025-09-29 • via Nuitee
B
Barbara
10
Pros:

Nice breakfast.

2025-09-26 • via Nuitee
D
Donna
10
Pros:

Breakfast was very good with attentive staff

Staff desk customer servers very friendly

Cleaning staff accomadating

2025-09-24 • via Nuitee
R
Rex • family
8
Pros:

Most of the staff was very nice. They put us in a handicap room. The bathroom was terrible when you take a shower it would flood the whole bathroom. Went to complain and instead of offering to move us they just laughed and handed us a bunch towels. There was also mold all around the shower floor.
Otherwise the place was very clean and the other people working were very friendly. The breakfast and people working it were excellent. The restaurant at nite was also very good.

2025-09-23 • via Nuitee
R
RICHARD
10
Pros:

Great hotel and location with excellent customer service

2025-09-22 • via Nuitee
S
Sherpa57668680781 • Friends getaway
10
Amazing hotel experience in a gorgeous setting!
Pros:

This Best Western was unbelievable! It was like staying at a 4 star hotel. Spotless, huge and beautiful rooms. Amazing restaurant, food was excellent. Cozy fire pit you can take your drink out and chill out in nature. Amazing staff, amenities and accommodations at a very reasonable rate! And very close to the cute town and beautiful lake. Definite two thumbs up.

2025-09-13 • via Tripadvisor
E
Elizabeth • family
8
Pros:

Had the pleasure of meeting the owners of the hotel and actually spoke to them about the pool . The ONLY issue and understandable. The food at the restaurant was very good and the servers great! Will return

2025-09-12 • via Nuitee
L
Lee
10
Pros:

The onsite dining was excellent.

2025-09-12 • via Nuitee
J
James • partner
10
Pros:

Quiet

2025-09-07 • via Nuitee
M
Marissa • family
10
Pros:

.

2025-09-06 • via Nuitee