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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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24-hour front desk
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Restaurant
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Room service
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Business center
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Heating
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Terrace
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Family rooms
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Pets allowed
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Airport shuttle
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Safety deposit box
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Bar
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Fax/photocopying
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Tour desk
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Car hire
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Dry cleaning
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Breakfast in the room
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Non-smoking throughout
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Private parking
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Private check-in/check-out
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Shared lounge/TV area
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Parking garage
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Minimarket on site
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Concierge service
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Wheelchair accessible
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Kid meals
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ATM/cash machine on site
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Electric vehicle charging station
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Vending machine - drinks
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Toilet with grab rails
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Vending machine - snacks
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Lower bathroom sink
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Higher level toilet
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Kids' club
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Emergency cord in bathroom
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Shuttle service (free)
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Airport shuttle (free)
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Outdoor furniture
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Wine/champagne
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Airport drop off
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Airport pick up
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Fruits
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Fitness/spa locker rooms
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Auditory guidance
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Walking tours
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Breakfast takeaway containers
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Key card access
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Tour/class on local culture
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Mobile app for room service
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Themed dinner nights
Review Highlights
Categories
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Property Description
Luxurious Accommodations with Stunning Views
Experience the modern 4-star Best Western Premier Sofia Airport Hotel, offering rooms with breathtaking Vitosha Mountain or Sofia Airport views. Enjoy amenities like Suite Dreams® by Serta beds, HD channels on a 32-inch LCD TV, and complimentary WiFi.
Robot Butler Room Service and Innovative Dining
Indulge in room service by Roomy the robot butler, delivering food, beverages, and amenities. Start your day with an early Grab&Go breakfast or savor a buffet at the Barillon 1909 restaurant. The hotel's Bar & Restaurant offers international cuisine in a chic setting.
State-of-the-Art Facilities and Convenient Shuttle Service
Stay active at the 24-hour Technogym fitness center or host events in the high-tech conference floor. Benefit from the two-way complimentary Airport Shuttle and free on-site parking. Book now for a luxurious stay at Best Western Premier Sofia Airport Hotel.
Please note that parking is available at a rate of EUR 2 per hour. The first hour is complimentary, and the maximum charge is capped at EUR 20 per day.
Please note that the hotel offers a 2-way complimentary scheduled airport shuttle, stopping at Terminal 1 and Terminal 2 of Sofia Airport. The shuttle service is available only if booked in advance at the reception desk, using the contact details provided in your booking confirmation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Location
Guest Reviews
I chose this hotel because it was advertised as a four-star property, located close to the airport, with a free shuttle service between the airport and the hotel. Apart from the free shuttle, though, it was difficult to find many other advantages. Perhaps the spacious room was one of them.
The water pressure in the shower was absolutely terrible. The flow was so weak that it actually felt cold trying to shower under it.
The early breakfast was also, to put it mildly, quite disappointing. The available options included two brown bananas, which I ended up taking, a coffee machine, and plain croissants with some butter. For some reason, there was cereal but no milk. There was also a bread box, but no bread inside it. Overall, it was a very strange selection of food that did not even feel like leftovers from the day before.
Considering the price and the fact that the hotel is advertised as a four-star property, the level of service did not match expectations at all.
Notre séjour a été agréable après un vol tardif. La chambre était grande et confortable, le petit déjeuner copieux et varié
Не первый раз пользуемся услугами этого отеля! Довольны! Локация топ! Сервис, просторные номера, чистота, удобные условия для сна, вкусный завтрак!
Единственный минус, пришлось долго ждать водителя в аэропорту, при условии, что трансфер был заказан заранее, согласно расписанию отеля, но водитель приехал гораздо позже.
Good location. Comfortable room.Great shuttle driver.
The kiosk check-in is not user-friendly. Not the friendliest front desk staff. Breakfast was only ok. The restaurant is expensive for dinner.
Das Zimmer war in Ordnung und sauber.
Auch wir haben im Vorfeld mehrere Scam-Nachrichten erhalten, so dass wir dankend auf den (angeblich) obligatorischen PreChecking per Internet verzichtet habe. Eingecheckt wurden wir daraufhin von einer völlig desinteressierten Hotelmitarbeiterin.
Ohne Taxi kann man das Hotel leider nicht verlassen, da es neben einer vierspurigen Straße ohne wirkliche Überquerungsmöglichkeiten liegt und der Flug-Shuttle nachmittags erst gar nicht fährt (wodurch die Nutzung der gelben Metrolinie am Flughafen unmöglich wird).
Ein Highlight war bei uns der Versuch einen WakeUp Call durch das Hotel zu buchen. Dieser wurde zwar (von einer ebenfalls desinteressierten Mitarbeiterin) aufgeschrieben - geklingelt hat das Telefon um die gewünschte Uhrzeit jedoch nicht. Darüber hinaus sollte man wissen, dass der Flughafen-Shuttle - zumindest um 4 Uhr morgens - vom Nebeneingang des Hotels abfährt. Da es dazu keine Infos gab, hätten wir diesen fast - gemeinsam mit einem weiteren Gast - verpasst und wären vermutlich erneut auf ein Taxi angewiesen gewesen …
I stay here frequently because of the convenient location and the spacious rooms. The beds are comfortable, and the sheets are especially soft, making for a relaxing stay. These are some of the reasons I continue to choose this hotel when traveling.
The front desk staff were friendly and helpful, as they have been during every one of my stays. Unfortunately, the restaurant experience was not quite the same this time. They could have used additional, attentive staff. One gentleman was very friendly, although it was clear he was new and still learning. Service was significantly behind, and I ultimately left without receiving my dessert. Other customers were also expressing frustration with the delays.
The food has always been excellent, and I hope the restaurant is able to get the staffing support it needs. I’ve enjoyed my previous experiences and would love to see them get back to the level of service I’ve come to appreciate.
Moderne værelser - fin ordening med gratis shuttle bus til og fra lufthavnen.
Aircondition virkede ikke på mit værelse. Herudover, formåede hotellet at overbooke mit værelse, så pludselig sent om aftenen brasede nogen ind ad døren - personalet gjorde intet for at kompensere dette, selvom jeg gjorde dem opmærksom på det.
Hvis du kommer fra lufthavnen, så bestil deres shuttle bus - lad vær med at gå fra lufthavnen til hotellet, da vejnettet for gående ikke eksisterer og samtidig er der herreløse hunde. Dette blev jeg gjord bekendt meget sen aften, da jeg gik fra lufthavnen og derover.
En anden bemærkning er, at det virker som om hotellet overkomprimerede for fint det er, for når man først begynder at kigge, så er der beskidt bag møblerne (sovesofaen), som samtidig manglede en siddehynde, så den var bare slået ud hele tiden og sådan var der flere ting.
We chose this hotel again as we had an early morning flight the following day. Travel from the hotel (at 3:40 AM) to the airport was very convenient thanks to the free airport shuttle. The reception was staffed, friendly, and spoke English. The hotel had elevators to reach the upper floors. Both the room and bathroom were large, clean, and decorated nicely. Both the bed and pillow were comfortable and we slept well. Highly recommend. Would stay again...and did - this was our second time.
Fairly spacious rooms, convenient to the airport, reasonably varied breakfast
Overall quality (fittings, facilities, cleanliness, bath/shower etc) isn’t that great, certainly a lot of corners have been cut. Also the staff can be hit and miss. Good enough for a night near the airport but can’t recommend for longer stays
Good service
Modern, clean, near the airport
We were charged for free water, but after this situation was resolved. Restaurant is overpriced
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