Grand Mercure Mysore - An Accor Brand

Hotels
•
Grand Mercure
7.8 (2898 reviews)
2203 60 New Sayyaji Rao Road Nelson Mandela Circle Karnataka , Mysore , in

listing image 1
Show all photos
Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Central location
Friendly/accommodating staff (special mentions)
Good breakfast options (for many guests)
Clean and tidy rooms (reported by multiple guests)
Pet friendly
Cons:
Small rooms and small bathrooms
Slow or inconsistent restaurant/service speed
Inconsistent food quality, especially non-Indian options
Payment/double-charge and delayed refund issue reported
Perceived pricey / mixed value for money
Leaking shower pipes reported
Loud lobby/dining music (annoying to some)
Occasional lack of teamwork/hospitality from staff

Categories

Cleanliness
8.3
Generally reported as nice and tidy by several guests, though a few mentioned shower pipe leaks and an isolated cleanliness complaint.
Service
8.9
Staff frequently praised as friendly and accommodative (special mentions like Farooq); however there are notable issues too (slow restaurant service, a reported double-payment/refund problem and some perceived lack of teamwork).
Location
9.4
Repeatedly praised as central and convenient — described as being in the heart of the city and a major positive of the property.
Room Quality
6.2
Multiple comments about small room sizes and small bathrooms, uncomfortable extra beds and occasional room smell; suitable for short stays but not ideal for longer stays.
Amenities
8
Breakfast selection and some amenities (pet-friendly) were appreciated; minor negatives noted such as loud lobby/dining music and suggestion for improved in-room aroma.
Value for Money
7
Mixed perceptions: some guests felt it was worth the money, others found it pricey or felt breakfast was not good value.
Food and Beverage
6.6
Mixed feedback: several guests praised breakfast options while others called breakfast horrible; a la carte quality and non-Indian options were criticized and restaurant service was sometimes slow.
Overall Experience
8
Overall a decent/good stay for many due to location and helpful staff; standout positive experiences exist but room size, some service inconsistencies and food issues prevent a uniformly top-tier rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-07 21:37

Property Description

Luxurious Accommodation
Experience comfort and style in our rooms equipped with flat-screen TVs, WiFi, and minibars for your convenience.

Relaxation and Recreation
Unwind at the spa, fitness centre, or rooftop swimming pool, offering the perfect retreat after a day of exploration.

Culinary Delights
Indulge in a variety of dining options including international flavors at 'La Uppu', authentic North Indian cuisine at 'By The Blue', and exquisite cocktails at 'Silk' bar.

Book your stay at Grand Mercure Mysore - An Accor Brand for a memorable and convenient experience in the heart of Mysuru.

Important information:

Flexible Check-in/out as mentioned with the specific room type indicates a flexibility of up to 4 hours.

Unless already included in the package, Gala Dinner’s purchase and participation is mandatory on Christmas Eve/ Christmas and New Years’. Contact the property for more details.

Official documents to provide
Please note that foreign nationals are required to provide a valid passport and visa at the time of check in. Indian nationals need to provide a government photo ID.PAN Cards will not be accepted as valid ID proof at the time of check in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BLR

Location

Guest Reviews

7.8
Based on 2898 reviews
Cleanliness: 8.3
Service: 8.9
Location: 9.4
Room Quality: 6.2
Amenities: 8
Value for Money: 7
Food and Beverage: 6.6
Overall Experience: 8
G
Gustavo • solo_traveller • br
10
Majestic!
Pros:

All employees from Grand Mercure hotel in Mysore are fantastic and make my stay awesome

2026-08-06 • via Nuitee
S
Suneeva Sharon • couple • de
7
2026-08-05 • via Nuitee
P
Philip • couple • au
9
2026-08-04 • via Nuitee
S
Sid • couple • in
9
2026-08-02 • via Nuitee
B
bajaj • solo_traveller • in
4
2026-07-25 • via Nuitee
K
Kushaal • solo_traveller • in
10
2026-07-21 • via Nuitee
M
Manjesh • extended_group • in
10
2026-07-20 • via Nuitee
V
Veena • couple • us
10
2026-07-16 • via Nuitee
S
Sathya • extended_group • in
9
Pros:

Nice and clean

2026-07-14 • via Nuitee
A
Ahmed • solo_traveller • in
10
2026-07-12 • via Nuitee
R
Rinku • family_with_children • ae
5
It is a good hotel for a quick in and out. However not recommended for longer stays.
Pros:

The location - It is in the Heart of the City.

Cons:

1. The rooms and bathrooms are much smaller than we expected.
2. The service at the restaurant was very average. Perhaps they were short staffed.
3. The quality of food on the a la carte menu for a 5 star hotel was mediocre.

2026-07-12 • via Nuitee
C
Charles • couple • in
7
Careful when making payment check if payment is deducted or blocked
Pros:

Location and comfort

Cons:

Staff negligence mainly of double payment deducted and still refund in process for last 3 months tha

2026-07-12 • via Nuitee
V
Veeresh • solo_traveller • in
10
Pros:

Good

Cons:

Good

2026-07-12 • via Nuitee
A
Ahmad • couple • kw
9
Pros:

breakfast options were great

Cons:

size of room

2026-07-12 • via Nuitee
R
Riyaz • solo_traveller • in
8
Pros:

Hospitality

2026-07-11 • via Nuitee
R
Riyaz • solo_traveller • in
8
Pros:

All good

2026-07-11 • via Nuitee
R
RASHID • solo_traveller • ae
8
2026-07-11 • via Nuitee
R
Rajeshwari • solo_traveller • in
10
2026-07-08 • via Nuitee
P
Prajwala • family_with_children • in
10
Pros:

Everything at this hotel was exceptional. We felt like royalty in the royal city of Mysuru, with exceptional staff interactions, room facilities, hotel facilities, and food.

Cons:

Everything was fantastic; there was nothing I disliked. However, one feedback that I provided to the receptionist is that the photo art on the wall, the furniture and food - all of this very eligently reflected the Mysuru local royal culture - except for the music in reception or the dinning area. The Mysuru Royal dynasty is famous for promoting Carnatic classical music with the King himself being a Veena player and a musician and composer. With that, if Mysore Carnatic Music is also included or blended in their playlist at dinning and reception area - it will classically complete this place in my opinion to be truly a remarkable place in Mysuru

2026-07-08 • via Nuitee
D
Deepa • family_with_children • ae
6
Overall average, decent stay with central location.
Pros:

Location is central. Good breakfast selection. Reception staff was accommodative.

Cons:

The non Indian food options were very sub standard…restaurant service was slow. Bathroom shower pipes were leaking.

2026-07-08 • via Nuitee