Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Fax/photocopying
Facilities for disabled guests
Currency exchange
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Outstanding breakfast
Cons:
Maintenance issues
Limited breakfast service
Cold food at breakfast

Categories

Cleanliness
8.39
The hotel is spotless, but there were issues with cleanliness when the light fitting fell.
Service
9.36
Staff went above and beyond to accommodate guests and generally received positive feedback.
Location
9.4
Located in a prime area with excellent access to local attractions.
Room Quality
9.35
Rooms are very nice and luxurious, contributing to a comfortable stay.
Amenities
8.88
Facilities like gym and club lounge were good, with enough equipment for a decent workout.
Value for Money
8.84
Overall experience felt worth the price, considering the level of service.
Food and Beverage
8.39
Breakfast service had issues, but the food quality, such as the omelets, was praised.
Overall Experience
9.36
The stay was memorable and exceeded expectations, particularly during the Christmas season.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 01:24

Property Description

Luxurious Accommodations
Surrounded by lush botanic gardens, Sofitel offers luxury rooms and suites featuring Sofitel MyBed and modern bathrooms with refined French amenities.

Culinary Delights
Socialise in luxury at La Serre Bar and renowned restaurant Jardin Grill, serving lively food and beverage with an open kitchen showcasing Chef's artistry.

Wellness and Recreation
Indulgent wellness begins at So Fit gym, offering modern treadmills, weight machines, and indoor fitness options with invigorating walks through Wellington's iconic landmarks.

To experience the perfect blend of French elegance and New Zealand's beauty, book your stay at Sofitel now.

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.
Our priority is to maintain a safe environment for our guests. In line with current Government requirements, face coverings are required in all indoor settings (except during drinking/dining and for children under 12 years). The policy will be reviewed in line with changing Government requirements. Jardin Grill the hotels restaurant will be closed on Mondays for lunch and dinner until further notice. The hotels Food & Beverage services in Room Service, La Serre Bar all day dining and Sofitel club remain in place. Jardin Grill, a leading Wellington premium dining restaurant continues to trade Tuesday to Sunday evenings throughout.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: WLG

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs NZD 55 per day.

Location

Guest Reviews

9
Based on 736 reviews
Cleanliness: 8.39
Service: 9.36
Location: 9.4
Room Quality: 9.35
Amenities: 8.88
Value for Money: 8.84
Food and Beverage: 8.39
Overall Experience: 9.36
B
Bernard • couple • nz
8
2026-04-25 • via Nuitee
T
Tim • couple • au
10
Pros:

I have to say the dining room my staff were excellent so very well trained and preformed their duties so very well. Food was amazing also. We loved everything thing about Wellington unfortunately the weather did not do us justice but we still loved our time and would highly recommend the Sofitel to our friends and family

2026-04-24 • via Nuitee
A
Annabel • family_with_children • nz
7
A pleasant stay - friendly staff.
Pros:

Great Bistro/ breakfast

Cons:

Room options limited.

2026-04-17 • via Nuitee
J
Jayden • couple • nz
10
2026-04-16 • via Nuitee
M
Majed • solo_traveller • sa
10
Astounding and unforgettable stay.
Pros:

Everything. I liked that the Gym is 24 hours so whenever I feel like going to it. Most importantly I would like to thank the amazing front office team ( Mr. Sergio , and Ms. Khushi and all of the rest of the team ) specially Mr. Sergio was very attentive and kind to all my inquiries and helped assisted me with my issues. So thanks a lot.

Cons:

Nothing, but if only if a swimming pool was provided but that’s doesn’t erase the fact that this hotel stay really deserved a 10 out of 10.

2026-04-15 • via Nuitee
I
IMJ • couple • ch
9
Pros:

Very comfortable, we arrived on a very late flight from Sydney, so this was a hotel to sleep in - which we did, peacefully!

Cons:

It was all fine.

2026-04-14 • via Nuitee
J
John • couple • nz
10
Sofitel delivered once again. We will be back
Pros:

Great, engaging staff. Sofitel always add that extra touch of class in all areas, which we like. Lovely breakfast. Clean, tidy and immaculate throughout the hotel.

Cons:

Nothing comes to mind.

2026-04-06 • via Nuitee
J
Johns • solo_traveller • nz
9
Pros:

Location, the staff, food, comfortable, tea & coffee in room.

Cons:

The price to park the car overnight- very expensive. I didn't have a bed side light on my side of the bed - room 601. When I mentioned it to reception on checking out the girl said the light was probably being repaired. Nothing mentioned when I checked in. Also the price of the breakfast how do you jusify the $52 price. Totally overpriced and won't pay that price again, next time I stay. This should be complimentary.

2026-04-05 • via Nuitee
M
Michaelgo26 • Couples
8
Central hotel in Wellington
Pros:

Sofitel Wellington is centrally-located across the road from Bolton St Cemetery with access through to the Botanic Garden. A short walk takes one to the harbour front with many eateries, excellent restaurants and opportunities for helicopter rides, harbour cruising and canoeing. It is also a short distance from parliament house which brings to the hotel a large amount of government clientele. The most disappointing part of this was on, for us, a special occasion night at “Jardin Grill” when a party of 20 people celebrated the retirement of a colleague right in the middle of the restaurant. The club lounge is situated behind reception and can’t comfortably accommodate the large amount of guests who are provided access. However, the lounge has a generous choice of drinks and food for afternoon tea and pre-dinner drinks. There is also a well-equipped gym in the basement but no sauna or swimming pool is available. Our suite was one of only three with an opening door to a small balcony and was cosy and comfortable. However, the bathroom exhaust fan operates 24 hours and is disturbingly noisy during the night. The staff throughout the hotel is very friendly and always welcoming and eager to make you feel special - particularly in the restaurant which serves breakfast, lunch and dinner.

2026-04-01 • via Tripadvisor
N
Neville • couple • nz
10
2026-03-30 • via Nuitee
C
Chelsea • couple • nz
9
2026-03-29 • via Nuitee
K
karen • extended_group • au
7
Nice stay and well looked after by attentive and friendly staff.
Pros:

Your staff were so lovely and very helpful. Rooms were nice and very clean.
Did appreciate having a small gluten free station and that there was a dedicated toaster.

Cons:

As we were a large group, it was difficult to find a space where we could sit around together to just “hang out”. There is a smallish space in the lobby but it’s part of the bar and was difficult to rearrange the furniture to accommodate us all. Consequently we all ended up in one of our rooms sitting on the bed, window seat and floor.

Would have loved some plain ham to have with the breakfast meat selection.

2026-03-23 • via Nuitee
J
Jean-Christophe • couple • fr
3
Pros:

Bof aucun service d étage

2026-03-23 • via Nuitee
A
Andrea • couple • nz
7
2026-03-19 • via Nuitee
B
Brian • couple • au
8
Great stay
Pros:

Great facilities

Cons:

Very clean and good staff

2026-03-18 • via Nuitee
J
Jessica • family_with_children • nz
5
Ok but too pricey
Pros:

Great shower

Cons:

Location was ok but parking wasn't, very short on parking unless uou pay. Expected a bit more fancier considering I paid over $600 for a night. Not a nice view either and air conditioning wouldnt work properly either too hot or too cold and Pretty plain decor

2026-03-15 • via Nuitee
M
mark • solo_traveller • pt
10
Amazing staff
Pros:

Staff excellent

Cons:

All was great very helpful

2026-03-14 • via Nuitee
T
Taurus • couple • nz
7
2026-03-12 • via Nuitee
S
Shaelyn • couple • nz
10
2026-03-03 • via Nuitee
A
Alana • solo_traveller • gb
10
Welcoming staff, great service, very comfortable rooms, just the place to relax after a day of sightseeing in Wellington
Pros:

Easy access to the waterfront as well as shops and other attractions, but in a quiet location.

2026-02-25 • via Nuitee