Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Clubhouse
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
See all facilities

Review Highlights

Pros:
Excellent service
Clean and comfortable rooms
Cons:
Staff training issues
Restaurant billing confusion

Categories

Cleanliness
8.99
Some reviews mention issues like a chaotic experience but overall cleanliness was generally positive.
Service
10
Many reviewers highlight excellent service, particularly mentioning staff like Lalitha and Padmaja.
Location
9.96
Several reviews appreciate the convenient location and quiet atmosphere despite being in a busy area.
Room Quality
10
Rooms were described as clean, comfortable, and well-maintained by multiple guests.
Amenities
9.45
Facilities were mentioned positively, although there were some comments regarding staff training.
Value for Money
9.48
General sentiment suggests decent value, though some felt it could be improved.
Food and Beverage
8.94
Breakfast received mixed reviews; some enjoyed it while others noted issues with service.
Overall Experience
9.99
Most guests left satisfied and delighted with their stay, despite some operational issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-13 20:54

Property Description

Luxurious Accommodation and Amenities

Novotel Chennai OMR - An Accor Brand offers premium accommodation in the heart of the IT hub, Sholinganallur, featuring modern air-conditioned rooms with e-ordering options, 42-inch LED TVs, and free WiFi. Guests can enjoy soundproof rooms with signature Novotel beds, Bluetooth speakers, and free bathroom amenities.

Dining and Entertainment Options

Indulge in a variety of culinary delights at The Square, offering a breakfast buffet with a wide range of dishes. Experience authentic Asian and Japanese cuisine, along with refreshing beverages at NICO Asian bar & cafe.

Recreational and Wellness Facilities

With a 24-hour fitness center, luxury spa, and a sports zone offering 20 activities, Novotel Chennai OMR is perfect for both business and leisure travelers. Enjoy weekend fitness activities, kids play area, and free bicycle rentals for a relaxing stay.

Experience the perfect blend of comfort and convenience at Novotel Chennai OMR - An Accor Brand. Book your stay now to enjoy a luxurious city resort experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    Children up to and including 16 years old stay for Rs. 1,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.6
Based on 1031 reviews
Cleanliness: 8.99
Service: 10
Location: 9.96
Room Quality: 10
Amenities: 9.45
Value for Money: 9.48
Food and Beverage: 8.94
Overall Experience: 9.99
A
Ayushi • family_with_children • in
5
2026-02-14 • via Nuitee
A
aokumla • family_with_children • in
9
Wonderful stay
Pros:

The staffs especially at the restaurant...they are welcoming and made us feel at home.

2026-02-12 • via Nuitee
K
KRISHNAN • solo_traveller • in
9
2026-02-10 • via Nuitee
A
Ayushi • family_with_children • in
3
2026-02-09 • via Nuitee
V
Velupandian • couple • gb
8
2026-02-09 • via Nuitee
S
SHILPA • family_with_children • in
9
2026-02-08 • via Nuitee
K
KESSARIN • extended_group • th
5
Cons:

Poor response from front desk

2026-01-31 • via Nuitee
S
SREENIVASA RAO • family_with_children • in
9
Pros:

Breakfast was nicely laid out and good.

Cons:

It is good enough

2026-01-29 • via Nuitee
S
sheik samsudeen • couple • in
8
2026-01-24 • via Nuitee
B
Balaji • couple • sg
10
Appreciation for the excellent customer service by staff Ms Padmaja, Assistant Manager Housekeeping
Pros:

Appreciation for the excellent customer service by staff Ms Padmaja, Assistant Manager Housekeeping

I’d like to sincerely appreciate the outstanding service provided by Ms Padmaja during my recent stay at Novotel OMR.
Her warm welcome, attentive nature, and professional demeanor truly set the tone for a memorable experience.
She consistently displayed exceptional customer service and engagement throughout my visit.
Her ability to build rapport effortlessly made me feel genuinely valued as a guest.
Padmaja's humble and respectful attitude reflects the highest standards of hospitality.
She carries herself with grace and confidence, representing Novotel with pride and poise.
In every interaction, she was thoughtful, efficient, and always wore a warm smile.
Her management of guest needs was seamless and made everything feel personalized.
I genuinely believe she is the face of Novotel OMR, a true asset to your team.
Because of her, I leave not just satisfied, but delighted at the highest level! I strongly recommend Novotel OMR for other customers. Cheers!

Cons:

NA

2026-01-20 • via Nuitee
V
Vikas • extended_group • in
10
2026-01-20 • via Nuitee
B
B.Menagah • family_with_children • my
5
Pros:

The room was clean

Cons:

Firstly, i have requested for airport transportation. There is no email has been responded on airport transfer makes me worried. But somehow the hotel driver was there. Check in was smooth, saw cockroach in the room and was informed to reception they have quickly offer me for an room move..I was happily packed my things and move to another room. In that room TV was not functioning properly. TV remote was not working. I have called reception few times and somehow fixed next day. Fridge no functioning I have called reception and they have send engineering people to checked yet he said it's functioning and he has increased the temperature. Till the next day the fridge not cold and it's not functioning at all. I'm tired of complaining so I have leave it. Please take note. Lastly I have confirmed airport drop off on my check out day. I asked for an wake up calls. There is no wake up called and the receptionist not even informed anything. I called receptionist and check whether the car already in lobby or not. Than I went to check the receptionist told me pay again on airport transfer I told her all payments has been made why I need pay again. Again she checked and confirmed no need to make any payments as all payments has been charged accordingly.. I'm totally disappointed

2026-01-20 • via Nuitee
S
Saurabh • family_with_children • in
6
Amazing property but Untrained staff.
Pros:

Facilities and ambience

Cons:

Chaotic and untrained staff.

We carried the luggage to our rooms.

Had dinner in the Square restaurant of the hotel and when we reached the room got disturbed to clear the bill with a POS machine and on getting angry were told only signature was needed on the bill.(Which should have been taken in the restaurant)

Morning breakfast ordered an omelette, finished the breakfast but never got it.

2026-01-20 • via Nuitee
R
Raviraj • family_with_children • in
9
A quiet & cozy place
Pros:

The property is very well maintained. The rooms are spacious and clean. The staff is endearing. The food was great and breakfast spread was extremely elaborate.

Cons:

Nothing

2026-01-19 • via Nuitee
G
Ganesh • extended_group • ae
10
Excellent property to all kinds of travellers to stay. Property got good packages for dine and drin
Pros:

Location is excellent. Very quiet and clean. Large rooms. Energetic and supportive staff. Delicious variety of breakfast. Great value for money property

Cons:

Water pressure could be more in shower. Sharing my thoughts as am used to it

2026-01-19 • via Nuitee
R
Rama • couple • in
10
2026-01-19 • via Nuitee
A
ANNIE LEO • family_with_children • in
8
2026-01-18 • via Nuitee
M
Mohan • family_with_children • in
4
Pros:

I didn't like the system of booking process and there was no good rooms for 3 people.

Cons:

3 people can't sleep on single bed.

2026-01-14 • via Nuitee
S
Siraj • couple • gb
9
2026-01-13 • via Nuitee
R
ravi • couple • ae
10
Comfortable stay, exceptional service. Great food.
Pros:

Hospitality and food were great

Cons:

Nothing

2026-01-12 • via Nuitee