The George

Hotels
•
Independent
8.8 (2529 reviews)
Saint George's Road, Cheltenham, England, GL50 3DZ , Cheltenham , GB
44-01242-394015

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Pets allowed

Facilities

Free WiFi
24-hour front desk
Luggage storage
Breakfast available (surcharge)
Safe-deposit box at front desk
Free use of nearby fitness center
Smoke-free property
Wheelchair accessible parking
Snack bar/deli
Parking (limited spaces)
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable bed
Lovely breakfast
Cons:
Poor cleanliness in rooms
Noisy heating and plumbing
Rooms smaller than expected for the price
Inadequate continental breakfast

Categories

Cleanliness
8.13
The room was not properly cleaned, with residues left on the mat and only towels replaced on the first day.
Service
9.1
Friendly and accommodating staff, though some concerns were addressed nonchalantly.
Location
9.64
Great location, ideal for theater goers and close to the main road.
Room Quality
8.09
Rooms on the smaller side and issues with noise from heating and plumbing.
Amenities
9.12
Standard amenities; however, the lack of a bar and a tight parking situation noted.
Value for Money
8.58
Some guests felt the price was too high for the room size and condition.
Food and Beverage
8.63
Breakfast was lovely, but the continental standard was considered poor.
Overall Experience
9.1
Generally positive but marred by cleanliness and room issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 18:03

Property Description

Convenient Amenities
Enjoy complimentary wireless internet, nearby fitness facility access, and a handy vending machine during your stay.

Delicious Dining Options
Savor snacks from the on-site snack bar/deli or opt for a continental breakfast served daily for a fee.

Prime Location
Situated near prominent attractions like Cheltenham Racecourse and Gloucester Quays, The George offers easy access to key sights.

Book now to experience a comfortable stay with us at The George in Cheltenham.

Important information:

  • This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BHX

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Pets

    Service animals are exempt from fees/restrictions

  • General

    Events/parties allowed

  • Check-in & Check-out

    Contactless check-out is available

  • Accessibility

    No elevators

See all policies

Location

Guest Reviews

8.8
Based on 2529 reviews
Cleanliness: 8.13
Service: 9.1
Location: 9.64
Room Quality: 8.09
Amenities: 9.12
Value for Money: 8.58
Food and Beverage: 8.63
Overall Experience: 9.1
H
Helena • solo_traveller • my
10
2026-05-12 • via Nuitee
G
Graham • solo_traveller • gb
7
Cons:

The sink in the bathroom was too small to make it easy to have a shave.

2026-05-12 • via Nuitee
I
Isabella • couple • gb
8
2026-05-09 • via Nuitee
P
Paul • couple • gb
5
I feel this is an expencive premier inn, self check in, small rooms, clean and tidy, tap head came off in my hand, ideal
Pros:

Very convenient for the town

Cons:

Very little parking, 40-50 rooms and about 12 spaces, no restaurant for the evening meal, this was my main reason for booking no bar.

2026-05-09 • via Nuitee
C
christopher • couple • gb
1
Very Poor
Pros:

The bed was very comfortable but the room was very dirty, covered in thick dust everywhere. Obviously had not been properly cleaned for along time. The wall mounted air conditioning unit was full of thick fluff blowing into the room. Disgraceful and very disappointing for a hotel at this price.

Cons:

standard of cleanliness

2026-05-09 • via Nuitee
T
Tracey • extended_group • gb
8
Great location
Pros:

The location of the property is great walking distance to shops bars and restaurants . The bed was very comfortable and a great shower in bathroom , also iron and ironing board which is also handy and a proper powerful hairdryer

2026-05-08 • via Nuitee
J
Josephine • couple • gb
7
Overall good - excellent start to the day with breakfast in attractive dining area .. Helpful staff.
Pros:

Good breakfast - Continental plus -more than adequate

Cons:

Room a bit small for the price - vey little cupboard space for clothes .

2026-05-07 • via Nuitee
C
Carys • solo_traveller • gb
8
2026-05-06 • via Nuitee
G
George • extended_group • gb
7
2026-05-06 • via Nuitee
A
Anglee • couple • gb
10
2026-05-05 • via Nuitee
M
Michael • couple • gb
8
Enjoyable one night stay, but would need a larger room for an extended stay.
Pros:

The rooms were well -equipped, but small with no drawer space. Breakfast was excellent with a good range of choices.

Cons:

Due to the nature of the building, the signage was confusing.

2026-05-04 • via Nuitee
B
Bella • solo_traveller • gb
8
2026-05-04 • via Nuitee
M
Maria • couple • gb
8
2026-05-02 • via Nuitee
J
Jaqui • solo_traveller • gb
8
Good hotel in a good location.
Pros:

Good location, nice decor, great bed and bedding

Cons:

I was hoping The George would ask me for a review and then I wouldn’t mention the shower. The shower base was so slippery I had to stand on the bath mat, I mentioned this to a lovely receptionist in private and she said two other guests had said the same 🤷‍♀️ This is a serious fault if someone had slipped and fell they could have cracked their head open.
It would have been nice to have had a chair in the room and not just a stool.
Also no fridge!!

2026-04-29 • via Nuitee
J
JaymoH • solo_traveller • gb
8
2026-04-28 • via Nuitee
S
Susan • couple • gb
8
2026-04-28 • via Nuitee
R
Robert • couple • us
8
2026-04-27 • via Nuitee
M
Margaret • solo_traveller • gb
10
2026-04-26 • via Nuitee
R
Rita • couple • gb
6
Well located hotel for a short stay.
Pros:

The location was good and on site parking.

Cons:

Not the fault of the hotel but some very loud and inconsiderate guests making a lot of noise until 2.30am.
Also the diner is below ground so quite dark and there isn’t a bar.

2026-04-26 • via Nuitee
A
Alexa • solo_traveller • us
9
Pros:

Lovely stay, just beware that if you choose the breakfast on booking.com you don’t get the full breakfast

2026-04-24 • via Nuitee