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Facilities
Property facilities
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WiFi available
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Free WiFi
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Non-smoking rooms
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Heating
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Family rooms
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Luggage storage
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Meeting/banquet facilities
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Non-smoking throughout
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Shared lounge/TV area
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Board games/puzzles
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Wine/champagne
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Coffee Shop on site
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Key access
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CCTV outside property
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CCTV in common areas
Review Highlights
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Property Description
Stylish Accommodations
The Grosvenor Plymouth offers cosy and stylish rooms with modern decor, private bathrooms, and complimentary toiletries. Guests can enjoy amenities such as tea/coffee facilities, a hairdryer, and a work desk for added convenience.
Charming Common Areas
Guests can relax in the comfortable guest lounge or the TV room, equipped with a flat-screen TV. The well-stocked bar is perfect for unwinding after a day of exploring. The basement breakfast room serves a delicious array of options, including full English breakfasts and vegan/vegetarian choices.
Ideal Location
Located on Plymouth Hoe and close to Plymouth Ferry Port, Grosvenor Hotel is a short walk from Plymouth Sound. With Plymouth Railway Station nearby and Dartmoor National Park just a short drive away, the hotel is the perfect base for exploring the area.
Book your stay at The Grosvenor Plymouth for a delightful and convenient experience.
Please note that this property has limited parking. 9 spaces are available and are allocated on a first-come, first-served basis. Further parking is available on the road outside the property.
Please note that policies are different for large bookings. Reservations of 6 rooms or more are classed as large bookings, and they are subject to a longer 7-day cancelation policy.
All rooms are up at least one flight of stairs, and there is no elevator available. If restricted mobility is a concern, please mention it when booking so the property can accommodate you in as low a room as possible.
Cots and extra beds are available upon request (in all rooms except single rooms). Reservations for cots are required before arrival. Please send a message with your request.
Visitor parking is available for GBP 10 per day.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Parking is subject to availability due to limited spaces.
A deposit may be required at the property.
Location
Guest Reviews
Bedroom very clean and comfortable
On arrival was informed there would be no breakfast as they did not have a chef anymore.
Why not informed when booking?
No water coming out of the bathroom basin.
Little thing like no teaspoon to make coffee
Informed that l would get a £10refund butunabletocontactyoutoarrange
Paul was a good lad and made every effort to put things right.
As per the advert there was no chef so no breakfast, the bar was not as described, six bottles of spirits and a few bottles in the fridge. Only one person to look after over 40 rooms. The TV did not work. Now the best. The aged wooden bed collapsed. A leg fell off when I was getting out of bed. I drew this to the attention of Paul, he was great and said he would sort something out, I left for the day and on my return they had replaced the leg with an old five llter PAINT TIN to prop the bed up.. Yes, the truth and I have the pictures to prove it. I could go on.
Vriendelijk personeel, behulpzaam ook en neemt ook de tijd en goed zichtbaar tijdens openingstijden. Hotel voelt veilig aan, zeer dichtbij en op prima loopafstand van veel attracties en het centrum. Goede kwaliteit van de kamer zelf.
Er was geen kok dus geen ontbijtmogelijkheid.
La struttura è molto carina ed accogliente. C'è un'ampia sala comune e una cucina attrezzata a disposizione dei clienti. Vicinissimo al promontorio sulla baia di Plymouth
Friendly staff. Free parking. Location
Shower was extremely stained.. not dirty but very old and needed to replace cubicle.
Hot water to the room was tepid even after letting water run for 10 mins which isn’t ok in a drought. Couldn’t shower and wash hair properly so just a quick rinse. Fortunately only one night stay.
Also informed on arrival no breakfast available as no chef so would arrange a refund with booking.com
This meant finding breakfast elsewhere which we did easily but prior notice would be appreciated.
Location - near Hoe and lido
Lack of air con in heatwave
The property was in a good location.
When we arrived we were checked in even before the room was finished for a new guest
Location is great.. very close to the Hoe.
Staff were really friendly.
Comfortable bed.
No soap in the room at all.. when we asked reception we were told they’d run out and we could go to the shop at the end of the road!
Booked with breakfast but told a couple of weeks before there wouldn’t be any. We were refunded for this though.
Excellent location close to sea and town and all ameneties. Hotel was really good value for money very clean and staff were very helpful. A lovely place to stay at an excellent price would def use again
Nothing
room was terrible, covered in dust, not clean, with an old fan with rust, had not been tested for three years which made it a considerable safety issue.
Creaky floorboards, I would stay away from this hotel like the plague.
Absolutely nothing, I contacted the owners about my complaints and got no response back
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Lovely hotel right on the Hoe. Very friendly and helpful staff
Lovely hotel right on the Hoe and great friendly staff, will be back next time we visit Plymouth
The WiFi played up a little but we had good 5G so it didn't matter
Near the Hoe
No breakfast and still waiting for £20 refund from you as all money paid to booking.com
Low pressure in bathroom sink.
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