The Grosvenor Plymouth

Hotels
8.4 (2917 reviews)
7-11 Elliot St, The Hoe , Plymouth , gb

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Heating
Family rooms
Luggage storage
Meeting/banquet facilities
Non-smoking throughout
Shared lounge/TV area
Board games/puzzles
See all facilities

Review Highlights

Pros:
Good staff
Clean rooms
Great location
Comfortable accommodations
Cons:
Cold rooms
No breakfast availability
Inconsistent wifi

Categories

Cleanliness
8.09
Most reviews mention clean rooms, but some complaints about dustiness were noted.
Service
8.87
Staff were generally described as helpful and friendly, contributing positively to the stay.
Location
9.1
Many reviews highlighted a great location, close to local attractions.
Room Quality
7.85
Some comments regarding room comfort and small sizes, but generally positive.
Amenities
7.58
Limited amenities mentioned, with some dissatisfaction regarding the bar and breakfast.
Value for Money
8.45
Good value noted, with many reviews stating fair pricing for the services provided.
Food and Beverage
8.79
Breakfast received positive reviews; overall food quality was appreciated.
Overall Experience
8.47
The overall sentiment was positive, with many guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 08:34

Property Description

Stylish Accommodations
The Grosvenor Plymouth offers cosy and stylish rooms with modern decor, private bathrooms, and complimentary toiletries. Guests can enjoy amenities such as tea/coffee facilities, a hairdryer, and a work desk for added convenience.

Charming Common Areas
Guests can relax in the comfortable guest lounge or the TV room, equipped with a flat-screen TV. The well-stocked bar is perfect for unwinding after a day of exploring. The basement breakfast room serves a delicious array of options, including full English breakfasts and vegan/vegetarian choices.

Ideal Location
Located on Plymouth Hoe and close to Plymouth Ferry Port, Grosvenor Hotel is a short walk from Plymouth Sound. With Plymouth Railway Station nearby and Dartmoor National Park just a short drive away, the hotel is the perfect base for exploring the area.

Book your stay at The Grosvenor Plymouth for a delightful and convenient experience.

Important information:

Please note that this property has limited parking. 9 spaces are available and are allocated on a first-come, first-served basis. Further parking is available on the road outside the property.

Please note that policies are different for large bookings. Reservations of 6 rooms or more are classed as large bookings, and they are subject to a longer 7-day cancelation policy.

All rooms are up at least one flight of stairs, and there is no elevator available. If restricted mobility is a concern, please mention it when booking so the property can accommodate you in as low a room as possible.

Cots and extra beds are available upon request (in all rooms except single rooms). Reservations for cots are required before arrival. Please send a message with your request.

Visitor parking is available for GBP 10 per day.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Parking is subject to availability due to limited spaces.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: EXT

Property Policies

  • Parking

    No parking available.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People 15 years old and over stay for £10 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 2917 reviews
Cleanliness: 8.09
Service: 8.87
Location: 9.1
Room Quality: 7.85
Amenities: 7.58
Value for Money: 8.45
Food and Beverage: 8.79
Overall Experience: 8.47
M
Malgorzata solo_traveller gb
8
2026-07-18 via Nuitee
T
tiphaine solo_traveller fr
7
2026-07-18 via Nuitee
A
Aaron solo_traveller gb
9
2026-07-18 via Nuitee
N
NEIL solo_traveller gb
7
Good location and value for money. Friendly, professional staff, special mention for Fatima.
Pros:

The location was good, hotel was clean.

Cons:

Breakfast not being available. I had a single room but that was my mistake

2026-07-16 via Nuitee
A
Annie solo_traveller gb
8
Lovely place, comfy beds, great location for getting into city centre.
Pros:

Good location for going into Plymouth City centre.
Lady on the front desk with the strawberry blonde bob (sorry can't remember your name) was lovely, very friendly and welcoming. Parking was easy. Room was clean and had extra pillows. Beds were comfy.

Cons:

Not a major criticism but would have been handy to have a mirror in the room either than the little bathroom mirror but to be honest if thats my only complaint then thats not bad at all.

2026-07-15 via Nuitee
P
Paul solo_traveller gb
9
Pros:

Friendly helpful staff. Great location 👌. Parking for motorbike 🏍

Cons:

No breakfast available.

2026-07-15 via Nuitee
N
Norunn extended_group no
9
Her kan jeg trives!
Pros:

Fint, rent, hyggelig personale.

Cons:

Alt ok.

2026-07-14 via Nuitee
J
Joanne solo_traveller gb
7
Pros:

Hotel location and room

Cons:

No breakfast provided this time

2026-07-14 via Nuitee
U
Upeksha solo_traveller gb
9
Travelled for work. Great location, friendly staff, and a cosy, clean room. Great value for money.
Pros:

Excellent location, friendly staff.

Cons:

absolutely nothing.

2026-07-14 via Nuitee
J
John solo_traveller gb
6
2026-07-13 via Nuitee
M
Marsden solo_traveller gb
7
Pros:

The location and the staff

Cons:

Room was unclean and carpark full of rubbish

2026-07-13 via Nuitee
R
Rosemary extended_group gb
10
A convenient location
Pros:

It is very close to the town , the theatre and also the Hoe . Perfect location for us.

Cons:

The website advertises a breakfast . On checking further I read that I would have to pay an additional £6 for breakfast which I still would have been happy to do . However when we got there and I enquired about booking breakfast for the next morning I was told that the hotel doesnt do breakfast ! They should really update their website and make that clear .

2026-07-12 via Nuitee
J
Jędra solo_traveller gb
10
Pros:

I had a very enjoyable stay. The hotel was clean, well maintained, and comfortable. The room was spacious, and the bed was very comfortable. The staff were friendly, polite, and very helpful. The location was excellent, with easy access to the main attractions and public transport. I would happily stay here again and highly recommend this hotel.

2026-07-12 via Nuitee
A
Andrew extended_group gb
9
Fourth consecutive stay, will definitely return.
Pros:

My fourth stay at the Grosvenor, always an enjoyable experience. Whereas breakfast was not included, we were notified of this before my visit and the Receptionist recommended a cafe which was superb ! Will definitely return.

Cons:

Nothing, another great stay.

2026-07-12 via Nuitee
N
NELSON solo_traveller co
8
Para un par de días está bueno
Pros:

Lo cerca que está del mar

Cons:

Que no incluye desayuno

2026-07-12 via Nuitee
S
Susan couple gb
7
Nice, well located hotel for exploring Plymouth
Pros:

Hotel is well located to walk to town and the Hoe. Parking available behind hotel. Staff friendly and helpful.

Cons:

Bed was uncomfortable and dipped. Room was very hot, (was a heatwave at the time) fan was on when we arrived, but curtains open with sun shining in. Very disappointed no breakfast served anymore. Was great when we last stayed at hotel.

2026-07-11 via Nuitee
S
Stephen solo_traveller gb
9
2026-07-11 via Nuitee
V
Valeriu Catalin solo_traveller gb
3
Pros:

Aproape de mare

Cons:

Curatenia lasă de dorit

2026-07-11 via Nuitee
R
Ron solo_traveller nl
6
Pros:

Dicht bij zee en een aantal aardige eetgelegenheden

Cons:

Er is helemaal geen ontbijt ( sinds januari dit jaar) iets waarvoor wij wel hebben betaald en ook op de site van Booking staat aangegeven, evenals op het bord buiten het hotel. Ook is er helemaal geen parkeervergunning te krijgen, gewoon £20 met muntjes aftikken.

2026-07-10 via Nuitee
D
David solo_traveller gb
7
2026-07-10 via Nuitee