The Grosvenor Plymouth

Hotels
8.4 (2749 reviews)
7-11 Elliot St, The Hoe , Plymouth , gb

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Children allowed

Facilities

Non-smoking rooms
Family rooms
Luggage storage
Express check-in/check-out
Fax/photocopying
Non-smoking throughout
Private check-in/check-out
Shared lounge/TV area
Kid meals
Coffee Shop on site
See all facilities

Review Highlights

Pros:
Good staff
Clean rooms
Great location
Comfortable accommodations
Cons:
Cold rooms
No breakfast availability
Inconsistent wifi

Categories

Cleanliness
8.09
Most reviews mention clean rooms, but some complaints about dustiness were noted.
Service
8.87
Staff were generally described as helpful and friendly, contributing positively to the stay.
Location
9.1
Many reviews highlighted a great location, close to local attractions.
Room Quality
7.85
Some comments regarding room comfort and small sizes, but generally positive.
Amenities
7.58
Limited amenities mentioned, with some dissatisfaction regarding the bar and breakfast.
Value for Money
8.45
Good value noted, with many reviews stating fair pricing for the services provided.
Food and Beverage
8.79
Breakfast received positive reviews; overall food quality was appreciated.
Overall Experience
8.47
The overall sentiment was positive, with many guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 08:34

Property Description

Stylish Accommodations
The Grosvenor Plymouth offers cosy and stylish rooms with modern decor, private bathrooms, and complimentary toiletries. Guests can enjoy amenities such as tea/coffee facilities, a hairdryer, and a work desk for added convenience.

Charming Common Areas
Guests can relax in the comfortable guest lounge or the TV room, equipped with a flat-screen TV. The well-stocked bar is perfect for unwinding after a day of exploring. The basement breakfast room serves a delicious array of options, including full English breakfasts and vegan/vegetarian choices.

Ideal Location
Located on Plymouth Hoe and close to Plymouth Ferry Port, Grosvenor Hotel is a short walk from Plymouth Sound. With Plymouth Railway Station nearby and Dartmoor National Park just a short drive away, the hotel is the perfect base for exploring the area.

Book your stay at The Grosvenor Plymouth for a delightful and convenient experience.

Important information:

Please note that this property has limited parking. 9 spaces are available and are allocated on a first-come, first-served basis. Further parking is available on the road outside the property.

Please note that policies are different for large bookings. Reservations of 6 rooms or more are classed as large bookings, and they are subject to a longer 7-day cancelation policy.

All rooms are up at least one flight of stairs, and there is no elevator available. If restricted mobility is a concern, please mention it when booking so the property can accommodate you in as low a room as possible.

Cots and extra beds are available upon request (in all rooms except single rooms). Reservations for cots are required before arrival. Please send a message with your request.

Visitor parking is available for GBP 10 per day.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: EXT

Property Policies

  • Parking

    No parking available.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People 15 years old and over stay for £10 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 2749 reviews
Cleanliness: 8.09
Service: 8.87
Location: 9.1
Room Quality: 7.85
Amenities: 7.58
Value for Money: 8.45
Food and Beverage: 8.79
Overall Experience: 8.47
D
Dylan • couple • gb
10
Pros:

Everything and staff are very respectful especially the guy that checked us in offering me and my partner discounted prices for the next time we stay will 100% be staying again soon very lovely place and lovely rooms

2026-02-15 • via Nuitee
S
susan • couple • gb
9
Pros:

The staff were friendly. The location was great

Cons:

The room was a little small and the bathroom had an awkward layout. No lift.

2026-02-13 • via Nuitee
C
Christopher • couple • gb
9
Perfect for a visit to Plymouth
Pros:

Large room with high ceilings.
Nice bathroom
Perfect location with a 2 minute walk to the Hoe and 10 minute walk to the Barbican.
A variety of pubs and restaurants all close by.

Cons:

Nothing.

2026-02-13 • via Nuitee
S
Sharon • solo_traveller • gb
10
Pros:

The room was, as always, comfortable and clean. The staff were friendly and polite.

2026-02-13 • via Nuitee
J
Joshua • solo_traveller • gh
4
2026-02-12 • via Nuitee
P
paul • solo_traveller • gb
9
2026-02-12 • via Nuitee
D
Dylan • couple • gb
10
Pros:

Staff are friendly kind and helpful and the rooms are amazing spacious and comfortable

2026-02-12 • via Nuitee
K
kev • couple • gb
9
Pros:

Staff were excellent throughout.

Cons:

Need more tea, sugars and milk, but this isnt a dislike, just a request.

2026-02-11 • via Nuitee
M
Mauro • couple • ch
7
2026-02-10 • via Nuitee
A
Alex • solo_traveller • gb
10
2026-02-09 • via Nuitee
L
Lee • extended_group • gb
8
Nice stay and we would stay again
Pros:

Old Georgian hotel with character.
Rooms were comfy and staff friendly.
Great breakfast!
Good value for money.

Cons:

Rooms have high ceilings and were a little cold apart from that all good.

2026-02-09 • via Nuitee
O
Orbulescu • solo_traveller • gb
10
Pros:

Eeverything perfect, will be back anytime I have to stay in Plymouth

Cons:

Nothing

2026-02-09 • via Nuitee
P
Pam • couple • gb
2
An uncomfortable experience, never to be repeated.
Pros:

The sheets and towels were clean, and we were able to park. That’s it.

Cons:

Our room was dark and dingy. Our view was of a mass of scaffolding. It was literally not light enough to be able to read, and felt very depressing to be in. As a result we slept in the beds and left as soon as we could in the morning. It was just too miserable a place to be in.
The bathroom was absolutely tiny, barely room to move. Nowhere to put any toiletries etc, except for one toothbrush each.
No bar fridge. The furniture was old, but not in a good way, adding to the overall depressing nature of the room, and the hotel itself.
It’s barely two stars.

2026-01-31 • via Nuitee
H
Huw • extended_group • gb
7
Good value hotel close to central Plymouth
Pros:

Very clean, large, comfortable bedroom.

Cons:

Breakfast only started at 8am

2026-01-30 • via Nuitee
S
Sam • solo_traveller • gb
10
2026-01-29 • via Nuitee
G
Gary • family_with_children • gb
8
Pros:

Staff/team excellent.

Cons:

N/A

2026-01-26 • via Nuitee
B
Ben • solo_traveller • gb
8
Pros:

A quiet and comfortable room. The hotel is in easy walking distance to the city centre and Plymouth Hoe. The staff were very pleasant and accommodating. Free off-street parking is available at the rear.

Cons:

The 'continental breakfast' offered only cereal, toast and a croissant with coffee or tea, so could be expanded a bit. But for £5 it was reasonable.

2026-01-24 • via Nuitee
N
Neer • solo_traveller • us
8
2026-01-24 • via Nuitee
M
Mike • solo_traveller • gb
9
2026-01-23 • via Nuitee
E
Emma • family_with_children • gb
10
Amazing, my girls and I loved it ❤️
Pros:

Amazing staff, tasty food, comfortable room with everything we needed. Definitely be back, thank you xx

Cons:

Noisy person above (not a lot we can do about selfish people)

2026-01-22 • via Nuitee