The Grosvenor Plymouth

Hotels
8.4 (2865 reviews)
7-11 Elliot St, The Hoe , Plymouth , gb

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Children allowed

Facilities

Non-smoking rooms
Family rooms
Luggage storage
Express check-in/check-out
Fax/photocopying
Non-smoking throughout
Private check-in/check-out
Shared lounge/TV area
Kid meals
Coffee Shop on site
See all facilities

Review Highlights

Pros:
Good staff
Clean rooms
Great location
Comfortable accommodations
Cons:
Cold rooms
No breakfast availability
Inconsistent wifi

Categories

Cleanliness
8.09
Most reviews mention clean rooms, but some complaints about dustiness were noted.
Service
8.87
Staff were generally described as helpful and friendly, contributing positively to the stay.
Location
9.1
Many reviews highlighted a great location, close to local attractions.
Room Quality
7.85
Some comments regarding room comfort and small sizes, but generally positive.
Amenities
7.58
Limited amenities mentioned, with some dissatisfaction regarding the bar and breakfast.
Value for Money
8.45
Good value noted, with many reviews stating fair pricing for the services provided.
Food and Beverage
8.79
Breakfast received positive reviews; overall food quality was appreciated.
Overall Experience
8.47
The overall sentiment was positive, with many guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 08:34

Property Description

Stylish Accommodations
The Grosvenor Plymouth offers cosy and stylish rooms with modern decor, private bathrooms, and complimentary toiletries. Guests can enjoy amenities such as tea/coffee facilities, a hairdryer, and a work desk for added convenience.

Charming Common Areas
Guests can relax in the comfortable guest lounge or the TV room, equipped with a flat-screen TV. The well-stocked bar is perfect for unwinding after a day of exploring. The basement breakfast room serves a delicious array of options, including full English breakfasts and vegan/vegetarian choices.

Ideal Location
Located on Plymouth Hoe and close to Plymouth Ferry Port, Grosvenor Hotel is a short walk from Plymouth Sound. With Plymouth Railway Station nearby and Dartmoor National Park just a short drive away, the hotel is the perfect base for exploring the area.

Book your stay at The Grosvenor Plymouth for a delightful and convenient experience.

Important information:

Please note that this property has limited parking. 9 spaces are available and are allocated on a first-come, first-served basis. Further parking is available on the road outside the property.

Please note that policies are different for large bookings. Reservations of 6 rooms or more are classed as large bookings, and they are subject to a longer 7-day cancelation policy.

All rooms are up at least one flight of stairs, and there is no elevator available. If restricted mobility is a concern, please mention it when booking so the property can accommodate you in as low a room as possible.

Cots and extra beds are available upon request (in all rooms except single rooms). Reservations for cots are required before arrival. Please send a message with your request.

Visitor parking is available for GBP 10 per day.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Parking is subject to availability due to limited spaces.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: EXT

Property Policies

  • Parking

    No parking available.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People 15 years old and over stay for £10 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 2865 reviews
Cleanliness: 8.09
Service: 8.87
Location: 9.1
Room Quality: 7.85
Amenities: 7.58
Value for Money: 8.45
Food and Beverage: 8.79
Overall Experience: 8.47
A
Agata • solo_traveller • gb
6
Did the job
Pros:

Location.

Cons:

Room very small and bed even smaller (even for a single !). Cleanessness bit questionable..breakfast wastn available from some reason whicn was disappointing..

2026-06-06 • via Nuitee
J
Julie-Ann • solo_traveller • au
9
Nice hotel, with a few issues
Pros:

Lovely room, very spacious and good views.

Cons:

Breakfast cancelled.
Shower didn't work well.
Car parking was tricky as it was first in worst served and if you left even for a short time someone else could take the park and l9cal parking was fairly full.

2026-06-05 • via Nuitee
R
Ryan • solo_traveller • gb
2
2026-06-04 • via Nuitee
R
Rose • solo_traveller • gb
7
Quiet
Pros:

Helpful staff

2026-06-04 • via Nuitee
P
Pheonix • extended_group • gb
10
2026-06-03 • via Nuitee
A
Anna • solo_traveller • gb
6
Pros:

The room was clean and adequate for the price.

Cons:

The accommodation is very loud, so you can hear other guests coming and going and moving around the hotel throughout the night. I was woken 5 times during the night so it was very disruptive for a midweek stay.
Overnight parking outside the hotel is £20.

2026-06-03 • via Nuitee
S
Sarah • solo_traveller • gb
8
Pros:

Proximity. Friendly Staff. Bright Clean Room.

2026-06-01 • via Nuitee
J
John • couple • gb
8
We were a group of 11 and all happy with our stay
Pros:

Nice building with great communal lounge.

Cons:

A shame no type of breakfast available.

2026-05-31 • via Nuitee
B
Bilal • solo_traveller • ma
9
Good, I recommend !
2026-05-31 • via Nuitee
X
Ximphonia • family_with_children • gb
8
Pros:

Really great location, within walking distance to the main street.

Cons:

Car park can be an issue as it is a very busy area. Try to reserver if possible.

2026-05-31 • via Nuitee
J
Jasmin • couple • gb
1
Pros:

Nothing

Cons:

The rooms were unbearably hot with no air conditioning, and we were only given a tiny fan. Since the windows couldn’t be opened, the room felt like a sauna at night and made sleeping extremely uncomfortable. The rooms are very outdated, with ugly, dirty brown carpets, and the whole space felt dusty. We were constantly sneezing and had watery eyes whenever we were in the room. Avoid this place.

2026-05-30 • via Nuitee
L
Linda • couple • gb
9
Basic accommodation, no frills, all the essentials for a comfortable stay provided at a very reasonable cost. Would happ
Pros:

Clean, comfortable and quiet. Excellent location.

Cons:

Breakfast wasn’t being served at the time we stayed

2026-05-30 • via Nuitee
B
Bernadette • family_with_children • de
10
Ein wunderschönes Plymouth Urlaubsdomizil...
Pros:

Ein sehr originelles Gründerhotel.....:-)

Cons:

Uns hat alles gefallen. SUPER !!!

2026-05-30 • via Nuitee
M
Murphy • solo_traveller • es
9
Good location and close to the centre
Pros:

The staff were very friendly and organised a parking space. It's a few minutes walk to the Barbican, where all the action is but it's on a quiet street

2026-05-30 • via Nuitee
D
David • solo_traveller • gb
7
Ok for a short stay but the hotel not what it used to be.
Pros:

Location is fantastic.
Has a bar with some bottled beers and snacks

Cons:

Have stayed here at various times for work over many years and the standards have been going down and more so in recent times.
Cleanliness of the rooms with dirty hand prints and kick marks on the doors and grubby marks on the light switches. Bulb missing on the bathroom mirror and rusty shower basket. Carpets hadn't been vacuumed properly. No coffee in the room. Hair in the bath.
Don't serve breakfast anymore.

2026-05-29 • via Nuitee
R
Richard • couple • au
2
Disappointing, not like advertisement
Pros:

Location

Cons:

Old worn dusty smell
Breakfast cancelled on arrival

2026-05-28 • via Nuitee
J
Jacewicz • family_with_children • gb
10
2026-05-28 • via Nuitee
F
Francois • solo_traveller • fr
7
2026-05-28 • via Nuitee
M
mathew • solo_traveller • gb
10
Pros:

everything,location,parking,room,cleanliness,staff were brilliant

Cons:

nothing

2026-05-27 • via Nuitee
B
Benjamin • solo_traveller • gb
9
2026-05-27 • via Nuitee