ARRIVE Palm Springs - Adults Only

Small, boutique hotel in a great location in Palm Springs. Rooms are very clean, perfect decor and nice shampoo, conditioner, and body gel in shower (salt & stone). Staff is very friendly and willing to accommodate. I would stay here again. Great choice for couples, as it is kid free property.

We got a personal greeting text on our way, welcoming us to the facility. Once we arrived, we were greeted by the bartender/greeter, Brandyn. He was so welcoming and funny; he made us feel like we were right at home.

Andrew was super friendly, informative and accommodating. The atmosphere had great energy but chill at the same time. Rooms are trendy and super clean. We didn’t have enough time to enjoy the pool but would recommend it. Coffee shop next door had delicious coffee. Would definitely come back!

The staff were great !!! Special shout out to Brendon, Mike and Andre that went above and beyond to make our stay easy comfortable and memorable!

the pool

I went for a weekend with my mom and sister for my sister’s birthday and we could not have chosen a better stay! Brandon checked us in and immediately made us feel at home. We spent a lot of time at the pool, the music was great (quiet in the mornings and the perfect volume during the day with a great timeless playlist). Brandon continued to make us feel at home and really put a smile on everyone’s faces. It was a nice mix of people and ages staying there. The food and drinks were great, the service was amazing, and the location was very convenient. There’s a coffee shop next to the hotel and a nice couch and lounge area by the pool to enjoy it in the morning. It was quiet at night and the parking was easy. 10/10 recommend!

We chose Arrive based on a recommendation and it did not disappoint! From the moment we checked in, Brandon made us feel so welcomed. The hotel manager checked in with us often by text to make sure our stay was going well. They were quick to respond to any questions we had. The pool was so relaxing with a great playlist and relaxing vibe. Brandon absolutely made our day with his smile, quick wit and genuine desire to make sure our stay was relaxing and fun. The pool had plenty of lounge chairs with umbrellas as well as covered lounging areas with sofas to relax. The rooms were decorated with MCM furnishings. Our room was clean and well maintained. There’s food available to order poolside or room service and a full service bar. There’s also a great coffee shop nextdoor. I’d absolutely go back to Arrive and highly recommend it. Say hi to Brandon!

Had a great weekend at the Arrive. Brandon was the BEST and truly made our stay. He was so attentive and personable. Would go back just for him! Pool area was nice and chill and the room was great. 10/10 experience, would highly recommend.

Home away from home

Overall okay for a chill time

I had the single most appalling experience at this hotel.

I was staying at the Arrive for work. I thought the hotel was very cute. My room had a few issues (the steamer, which I had planned on using, didn't work; the curtains in the bathroom area were broken and wouldn't close, and the handle kept coming off the fridge).

I work in the event world, which means incredibly long hours. The Saturday I was there, I worked 22 hours, so after coming back to my room at 8:30am on Sunday morning, my plan was to sleep until the late afternoon. I came back, put the "do not disturb" sign on my door, took a shower, and went to bed just before 9am. Around 9:30am, I could hear housekeeping outside my room. I tried to ignore it as I heard a tap on the door. After all, my "do not disturb" sign was up. Around 10:30am, I heard someone trying to open my door from the outside. Again, I tried to block it out as I knew getting up would disrupt my attempt to sleep even more. Around 11:15am, another knock on my door. Extremely frustrated, I got up to open the door to see housekeeping there. I said, "Yes?" and she just looked at me, so I point at the "do not disturb sign." She nodded, so I closed the door and went back to bed.

Around 12:15, there was yet ANOTHER knock on my door. I again attempted to ignore it. A little after 1pm, massive banging on my door. Now angry, I got up to open the door with a, "WHAT??" There was a middle aged woman and man there. The woman barks at me, "I'm the manager of this hotel. Check out was 11am. You can't be here." I say, "I have this room through tomorrow." She continues rudely saying, "No you don't. You need to leave immediately." I say, "I'm here for work. My company booked this room. Please call them." Again rudely she says, "No. You need to leave." I say, "You need to call the people who booked this room. I'm here for work. I got in at 8:30am this morning and your people have knocked on my door 5 f*cking times. This is ridiculous." She starts to open her mouth again so I say, "I'll be gone in an hour," and shut the door.

I get in touch with my work to tell them they may be receiving a call from the hotel and what happened. They (my work, not this hotel or the incredibly rude manager) apologize and say that I am booked through Sunday.

I have never, in all my life, experienced such a rude manager. I can't believe she has a job there.

Let's say that there was an issue and they did actually think I was supposed to check out. If check out is 11am, why did two people knock on my door before 11am when I had a "do not disturb" sign on my door? Why on earth did no one try calling me or my company and instead they banged on my door and rudely told me to leave? This was truly the worst experience I have ever had a hotel.

Well I thought that I would like the location but it’s close to the road!
I like the staff I thought they were nice. The bed was nice enough. The best part was the manager and staff were great !