ARRIVE Palm Springs - Adults Only

Hotels
9.2 (498 reviews)
1551 North Palm Canyon Drive , Palm Springs , us

Free
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Pets allowed
Luggage storage
Express check-in/check-out
Safety deposit box
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Spacious rooms
Exceptional staff
Clean facilities
Great food
Cons:
Location far from downtown
Issues with cleanliness
Noisy at night

Categories

Cleanliness
8.63
Several reviews mentioned cleaning issues, including unclear pool water and a smelly room.
Service
9.6
Many reviews praised the exceptional service and helpful staff.
Location
8.64
Mixed sentiments noted the hotel was far from downtown, impacting the location rating.
Room Quality
9.79
Rooms were frequently described as spacious, clean, and comfortable.
Amenities
8.62
Some amenities like the hot tub and pool received criticism, affecting overall satisfaction.
Value for Money
9.08
The unexpected pet fee was cited, leading to questions about value relative to costs.
Food and Beverage
9.63
Food and cocktails received positive mentions, enhancing the dining experience.
Overall Experience
9.6
Generally a positive experience with lovely staff and pleasant ambiance, despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 13:21

Property Description

Modern Oasis in Palm Springs

Luxurious Rooms and Amenities
Indulge in modern comfort with DirecTV and Apple TV in each air-conditioned room at ARRIVE. Relax in the rain shower and pamper yourself with complimentary boutique bath products in the private bathrooms.

Unique On-Site Offerings
Satisfy your sweet tooth at the ice cream shop and savor artisanal coffee from Cartel Coffee Lab. Enjoy a welcome drink and stay hydrated with free water refills during your stay.

Entertainment and Recreation
Have a friendly match of table tennis, unwind by the group fire pits, or try your hand at Bocce at our property. Explore Palm Springs on two wheels with our complimentary bicycles, available on a first come, first serve basis.

Experience the perfect blend of luxury and leisure at ARRIVE. Book your stay now!

Important information:

Please note: The property uses text messages to interact with guests and they will text arrival information before guests arrive.

***Please note: Guests need to check-in at on-site bar***

Please note, guests must be at least 21 years old to stay at the property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

9.2
Based on 498 reviews
Cleanliness: 8.63
Service: 9.6
Location: 8.64
Room Quality: 9.79
Amenities: 8.62
Value for Money: 9.08
Food and Beverage: 9.63
Overall Experience: 9.6
M
michele couple us
5
Not a fan ! But it’s cute . Way too many chairs and stuff ! Remember form and function !
Pros:

Well I thought that I would like the location but it’s close to the road!
I like the staff I thought they were nice. The bed was nice enough. The best part was the manager and staff were great !

Cons:

Well you have to maintain and keep it clean ! Our rug was stained ! The throw in the bed had a bleach stain. Wasn’t a fan on the layout of the room! Way too many chairs around the pool looked junkie. I watched the pool guy pour pool solution in the pool
At 730 am and said don’t swim!
I just have to say attention to details is important! It’s a motel trying to be a hotel and those prices well hmm!! It’s trying to be young and fun so !! I get that . Ps I love you but I won’t stay here again!

2026-04-14 via Nuitee
D
David couple us
8
Glam vibe and solid desert-cool design with a casual atmosphere and drop-dead pool view.
Pros:

Upscale, chic, young glamour hotel for bougie couples vacationing in Palm Springs. Elegant, stylish room with enormous shower, mountain views, and comfortable bedding. Hip, scenic pool with outdoor restaurant - surprising appealing
food and a reasonable prices. The crowd is Instagram ready. Part of the Palihotel group. Lower in price than other upscale hotel chains. Modern facility. Very beautiful design. Poolside views are impressive.

Cons:

Check in is awkward at the bar - there’s no desk or bell staff and much of the hotel is self service, though the pool staff is nice. The “pool party vibe” of ping pong, ice cream, and baci ball is fine but undercuts what could be more of an elegant, classic Palm Springs hotel vibe.

2026-04-08 via Nuitee
M
marisabarr8 Couples
8
Great Couples Getaway
Pros:

Overall, we had a great stay at ARRIVE Palm Springs. The rooms were cute and a perfect size for two, with comfy beds and good shower pressure. The decor is fun and trendy, and the pool and hot tub were definitely highlights. Poolside food was delicious.

The best part of our stay, though, was the poolside service by Brandon who was amazing. He was extremely attentive, friendly, and funny. He really made our whole experience. It’s rare to come across someone who goes out of their way like that, and it didn’t go unnoticed.

Since it’s a smaller boutique hotel, it can sometimes take a minute to grab someone’s attention, but once you do, everyone is helpful and accommodating. That said, Brandon truly stood out and made the stay feel extra special. Always available and wanting to help all guests.

Great spot for a quick weekend getaway. Also loved having a coffee shop and ice cream spot right on the property, such a nice bonus!

2026-04-04 via Tripadvisor
V
van der Stam couple nl
8
2026-04-03 via Nuitee
N
Naomi couple us
8
2026-04-02 via Nuitee
C
Celine couple nl
10
Echt genieten en tot rust komen
Pros:

Schone, ruime kamer. Heerlijk bed en hele goede douche.

Cons:

/

2026-04-01 via Nuitee
S
Sarah couple gb
6
Fair
Pros:

Location , rooms and pool very nice

Cons:

The TV and WiFi didn’t work for the last two days of our stay , the shower flow was so poor had to try and wash the shampoo from my hair in the sink !! When we arrived apparently the house keeper had quit so the manager was cleaning rooms and made us feel as if we were an inpostion just wanting to check in !!
Nice property just needs better staffing and a more professional team

2026-03-31 via Nuitee
A
andrzej couple pl
10
2026-03-24 via Nuitee
C
CJ4UNME Couples Escalon, California
8
Wonderful surprise!
Pros:

Only booked one night because we were going to keep heading northeast from Joshua Tree National Park but after wonderful stay that night, decided to drive back from Joshua Tree and stay another night. Enjoyed it that much. Nice clean comfortable room. Great black out blinds too. Staff wonderful and helpful. Breakfast was really good but did take a long time in getting. Hot tub amazing! Guessing that one cook and just one server. Definitely could step up their game there! Only comment that kept my review from being a 5.

2026-03-20 via Tripadvisor
S
Shannon couple fr
7
Expensive, and a little far out of downtown to walk
Pros:

Pretty pool and area.

Cons:

Staff member at check in felt uninviting and irritable

2026-03-10 via Nuitee
S
sbrakebusch Solo travel Guerneville, Sonoma County, California
10
Great Staycation Escape
Pros:

Lovely pool and friendly staff. Beds are so comfortable. I live in PSP and I felt like I was on vacation. Kimberly was so welcoming when I arrived - felt like I was home.

2026-02-23 via Tripadvisor
D
Dreamer37258185567 Couples
10
LOVE ARRIVE PALM SPRINGS
Pros:

ARRIVE is an outstanding place to stay when visiting Palm Springs. We loved everything about it, starting with the very thoughtful, kind and considerate staff who make you feel welcome when you arrive a bit sad when it's time to leave. The rooms are beautifully and comfortably designed. Clean and quiet with great Sand & Stone products. Conveniently located to the heart of Palm Springs in the Uptown/Arts District. The total vibe and atmosphere is very relaxed with a beautiful pool to hang out at and relax after a day of hiking or just enjoying a little fun in the sun. We've been raving about ARRIVE to family and friends and highly recommend if you're looking for a cute place run by great people, led by Kim specifically who is a joy.

2026-02-20 via Tripadvisor
9
949yanak Couples
4
This place comes up short...
Pros:

This hotel might have been a 4 star at one point, but now I would put it somewhere between 2 and 3. The rooms are very basic with one tiny chair to sit on and uncomfortable, soft mattresses that have seen better days. No kettle or coffee maker, no slippers and pretty short on 4 star hotel basics, overall. We stayed two nights and no one cleaned the room.
The hotel is on a busy road and it's REALLY loud inside the room. Location is okay.
We ordered breakfast at their restaurant and waited almost an hour for eggs.
Overall, it felt like they were severely understaffed, and worse, they weren't afraid to say "no" to some pretty basic requests. It'd be hard to recommend this place.

2026-02-20 via Tripadvisor
N
Ny1Chad Couples Long Beach, California
10
Great couples getaway.
Pros:

We spent two nights here over Valentine’s weekend for my hubbys bday. The check in process was easy and smooth. The room was perfectly Palm Springs in every way. Although the weather was cold we were still able to utilize the hot tub thanks the fire pits around it. We had a small hiccup with our patio fireplace being unable to be lit on our last night but Kimberly the manager went above and beyond to rectify the situation the next morning. She genuinely empathized with us and made sure we left happy. Thanks again, Kimberly! You’re the best. Lastly, the brunch options at the restaurant were on point and delicious. The hash brown chilaquiles were my favorite!! Great service from the staff as well. This is a great couples getaway!

2026-02-16 via Tripadvisor
R
Rotem couple il
4
לא נחזור לשם לצערי
Pros:

אין תמורה למחיר, מאוד יקר ביחס למה שמקבלים.
הצוות מאוד לא נחמד
אפילו לא מחייכים שמקבלים אותכם בצ׳ק אין
הרגשנו כאילו לא היינו רצויים במלון

Cons:

אין תמורה למחיר, מאוד יקר ביחס למה שמקבלים.
הצוות מאוד לא נחמד
אפילו לא מחייכים שמקבלים אותכם בצ׳ק אין
הרגשנו כאילו לא היינו רצויים במלון

2026-02-12 via Nuitee
N
Nancy couple us
10
Relaxing stay in Palm Springs
Pros:

Clean quiet good
Location beautiful pool
Area

Cons:

Nothing

2026-02-09 via Nuitee
E
Explore268057 Couples Pinckney, Michigan
10
Stay Here & Enjoy the whole Vibe ✌️
Pros:

The most iconic welcome desk ever @ the Bar! Swanky Boutique Vibe & architecture. Paul is the most genuine host & intimate staff very welcoming - we actually checked out only to return. Top Shelf Hospitality 🙌

2026-02-02 via Tripadvisor
M
Michelle solo_traveller us
10
2026-01-29 via Nuitee
D
David couple us
10
Amazing
Pros:

Pool, vibe

Cons:

The rooms at the back of the hotel vibrate. I was awake for hours thinking there was a helicopter but after investigating it was the air condition, it must be on top of the room and when it’s on it vibrates the room .

2026-01-28 via Nuitee
M
Mary couple us
3
Very disappointed on my birthday.
Pros:

I liked the shower, and mini bar!!!!

Cons:

It was hard to find parking , never been to Palm springs before. Then couldn't find office. We arrived at like 130am. Couldn't find a security guard, anyone. I had to call my booking agency because I called the office 2 times no answer. Finally my booking people got ahold of someone.
Took way to long to check in.
Would I go back..... No!
Not worth the hassle. Cost way to much for the room. For what we got.

2026-01-28 via Nuitee