Hertford House

Hotels
8.1 (878 reviews)
1 Fore Street , Hertford , gb

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Children allowed
Pets allowed

Facilities

Nightclub
Non-smoking rooms
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Facilities for disabled guests
Ironing service
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Great location
Cons:
Noise from outside
Hard mattress
Thin walls

Categories

Cleanliness
7.4
Some concerns about thin walls and bathroom upgrades, but overall noted as clean.
Service
8.9
Staff were super friendly and accommodating, with numerous positive mentions.
Location
8.9
Central location received high praise.
Room Quality
7.4
Mixed feedback regarding noise and decor, some rooms noted as spacious and comfortable.
Amenities
7.9
Amenities adequate but some rooms could use upgrades.
Value for Money
7.9
Good value overall but mixed on room quality affecting perception.
Food and Beverage
8.4
Breakfast was outstanding and well-liked, contributing positively.
Overall Experience
8
Overall positive experience with room for some improvements.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 07:15

Property Description

Luxurious Accommodation
Hertford House provides a bespoke stay with 28 elegant Townhouse and Loft rooms. Enjoy the comfort of Hypnos double sprung beds, Egyptian cotton linens, and scenic rooftop views.

Gastronomic Delights
Indulge in a culinary journey at our bar and restaurant. Savor carefully selected wines, beers, and cocktails at the bar, while the restaurant offers an a la carte breakfast with locally sourced ingredients.

Convenient Location
Located a short walk from Hertford East Railway Station and a quick drive from Stansted and Luton Airports, our hotel offers both accessibility and tranquility for your stay.

Experience luxury, convenience, and gastronomy at Hertford House. Book now for an unforgettable stay.

Important information:

Please note on Fridays, Saturdays and Bank Holiday Sundays our House Bar hosts DJs. Noise can be heard until about 02:30 in the guest rooms.

Parking is available at the Gascoyne Way multi-story car park. SG14 1DB.

At weekends and bank holidays, the hotel will place a pre-authorization of GBP 100 on the card used to book.This amount will be held for 7 days.

The hotel restaurant opens at 07:00 on weekdays and 08:00 on weekends.

Parking is available at the Gascoyne Way multi-story car park, SG14 1DB

At weekends and bank holidays, the hotel will place a pre-authorization of GBP 100 on the card used to book.This amount will be held for 7 days.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
This property might host on-site functions, so noise may be audible in some rooms.
This property is located in a busy area so guests might experience some noise.
Guests under the age of 18 can only check in with a parent or official guardian.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children up to and including 17 years old stay for £15 per person per stay when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.1
Based on 878 reviews
Cleanliness: 7.4
Service: 8.9
Location: 8.9
Room Quality: 7.4
Amenities: 7.9
Value for Money: 7.9
Food and Beverage: 8.4
Overall Experience: 8
B
Brad • couple • gb
7
2026-05-15 • via Nuitee
M
Matteo • solo_traveller • it
10
2026-05-15 • via Nuitee
M
Mary • solo_traveller • gb
8
2026-05-14 • via Nuitee
R
Russel • solo_traveller • gb
10
2026-05-12 • via Nuitee
J
Jeff • extended_group • gb
10
2026-05-11 • via Nuitee
R
Ryan • couple • gb
8
Booked 2 nights was OK
Pros:

Room

Cons:

Breakfast we weren't offered fruit or cereal toast or refill of coffee thought this was very poor. Limited tv couldn't access sky news poor

2026-05-11 • via Nuitee
J
Jenny • couple • gb
8
2026-05-11 • via Nuitee
P
Peter • family_with_children • gb
7
Potentially a gem
Pros:

Staff across reception/bar & restaurant were friendly, willing & delivered great service. Breakfast was above average for quality too.

Cons:

Building and room were tired and lacked maintenance and updating. Get this right and it is a gem

2026-05-10 • via Nuitee
M
Matt • solo_traveller • gb
10
5 star luxury and style, in the heart of Hertford.
2026-05-10 • via Nuitee
M
Mike • solo_traveller • gb
9
Pros:

Very helpful staff, good food and a perfect location.

2026-05-09 • via Nuitee
J
Joanna • solo_traveller • gb
10
2026-05-09 • via Nuitee
I
Ian • solo_traveller • gb
9
2026-05-06 • via Nuitee
P
Paul • couple • gb
9
Comfortable and central
Pros:

Large room - ours was disability friendly - with a lovely firm mattress allowing us a restful and comfy sleep. Breakfast was hearty and tasty. Hotel was right in the centre of town with overnight parking about 3 minutes away. If you want something central I would highly recommend. Lift to all floors.

Cons:

Nothing of note.

2026-05-05 • via Nuitee
V
Victoria • couple • gb
9
Great location , comfortable, clean
Pros:

Clean, comfortable, central to town. Excellent breakfast

Cons:

Noisy at night - bank holiday and sunny evening

2026-05-04 • via Nuitee
A
Andrée • extended_group • fr
9
2026-05-04 • via Nuitee
K
Karen • solo_traveller • gb
9
Pros:

Staff were all extremely friendly and the breakfast was excellent 👌

Cons:

No parking at the hotel but there is a long stay car park fairly close by, it is just a bit of a nuisance carrying everything through the high street

2026-05-03 • via Nuitee
K
KATHLEEN • solo_traveller • gb
10
A great place to stay in Hertfordshire.
Pros:

Everything.

Cons:

Nothing

2026-05-03 • via Nuitee
R
robert • couple • gb
8
Comfortable
Pros:

Booked purely for location

Cons:

Shower was quite small

2026-04-28 • via Nuitee
S
Suzanne • solo_traveller • gb
10
2026-04-27 • via Nuitee
R
Rosie Rowe • couple • gb
8
Enjoyable, Hertford is a great place to catch up with friends.
Pros:

Great breakfast included in room. We'll presented and good quality ..the hash browns and French toast all home made.Great value for money.

Cons:

Rooms overlook the main street, with single pane windows was a noisy night with revellers shouting at each other. Some triple AAA glazed windows would sort this out.

2026-04-26 • via Nuitee