Hertford House

Hotels
8.1 (948 reviews)
1 Fore Street , Hertford , gb

Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Restaurant
Heating
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Great location
Cons:
Noise from outside
Hard mattress
Thin walls

Categories

Cleanliness
7.4
Some concerns about thin walls and bathroom upgrades, but overall noted as clean.
Service
8.9
Staff were super friendly and accommodating, with numerous positive mentions.
Location
8.9
Central location received high praise.
Room Quality
7.4
Mixed feedback regarding noise and decor, some rooms noted as spacious and comfortable.
Amenities
7.9
Amenities adequate but some rooms could use upgrades.
Value for Money
7.9
Good value overall but mixed on room quality affecting perception.
Food and Beverage
8.4
Breakfast was outstanding and well-liked, contributing positively.
Overall Experience
8
Overall positive experience with room for some improvements.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 07:15

Property Description

Luxurious Accommodation
Hertford House provides a bespoke stay with 28 elegant Townhouse and Loft rooms. Enjoy the comfort of Hypnos double sprung beds, Egyptian cotton linens, and scenic rooftop views.

Gastronomic Delights
Indulge in a culinary journey at our bar and restaurant. Savor carefully selected wines, beers, and cocktails at the bar, while the restaurant offers an a la carte breakfast with locally sourced ingredients.

Convenient Location
Located a short walk from Hertford East Railway Station and a quick drive from Stansted and Luton Airports, our hotel offers both accessibility and tranquility for your stay.

Experience luxury, convenience, and gastronomy at Hertford House. Book now for an unforgettable stay.

Important information:

Please note on Fridays, Saturdays and Bank Holiday Sundays our House Bar hosts DJs. Noise can be heard until about 02:30 in the guest rooms.

Parking is available at the Gascoyne Way multi-story car park. SG14 1DB.

At weekends and bank holidays, the hotel will place a pre-authorization of GBP 100 on the card used to book.This amount will be held for 7 days.

The hotel restaurant opens at 07:00 on weekdays and 08:00 on weekends.

Parking is available at the Gascoyne Way multi-story car park, SG14 1DB

At weekends and bank holidays, the hotel will place a pre-authorization of GBP 100 on the card used to book.This amount will be held for 7 days.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
This property might host on-site functions, so noise may be audible in some rooms.
This property is located in a busy area so guests might experience some noise.
Guests under the age of 18 can only check in with a parent or official guardian.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children up to and including 17 years old stay for £15 per person per stay when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.1
Based on 948 reviews
Cleanliness: 7.4
Service: 8.9
Location: 8.9
Room Quality: 7.4
Amenities: 7.9
Value for Money: 7.9
Food and Beverage: 8.4
Overall Experience: 8
L
Lorna solo_traveller gb
10
Pros:

It is very convenient for the centre of town and theatre

Cons:

There was nothing

2026-07-11 via Nuitee
M
Marezva solo_traveller zw
10
2026-07-10 via Nuitee
A
Adrianna couple gb
5
2026-07-10 via Nuitee
H
Hannah family_with_children gb
8
2026-07-10 via Nuitee
D
Dermot solo_traveller gb
7
2026-07-09 via Nuitee
M
Moanes Shehade solo_traveller il
7
2026-07-09 via Nuitee
S
Sadie solo_traveller gb
8
2026-07-08 via Nuitee
J
James solo_traveller gb
8
2026-07-08 via Nuitee
E
Emma solo_traveller gb
10
Perfect for a base to nip into London, parking was great too and the staff were really friendly and accommodating.
Pros:

Lovely and clean with lots of Character

2026-07-08 via Nuitee
T
Teresa solo_traveller gb
5
2026-07-08 via Nuitee
K
Karra solo_traveller gb
9
2026-07-07 via Nuitee
M
Malcolm couple nz
9
Excellent, good value place to stay in attractive town centre.
Pros:

Friendly staff.
Comfortable, smartly furnished room overlooking popular area of the central town.
Situated in an attractive, historic market town with plenty of places to eat.
Good breakfast.
Excellent value for money.

Cons:

Vehicular not ideal although 'drop off' for suitcases wasn't difficult and secure (paid) parking only a short walk away.

2026-07-07 via Nuitee
D
Debbie couple gb
9
Dog friendly, clean and well decorated for the price
Pros:

Very dog friendly, in bar area and room. Given a quieter room on the 3rd floor. Which suited us with the dog, as it was air conditioned and away from the noise of the England World cup game going on at 2am, which they also gave a free drink each as compensation of the football being shown next door in the garden to the rear. Our room was at the front. Staff were fantastic and acomodated the dog in the building. Very dog friendly. Central to Hertford Town, parking was in the local council multistorey very well priced and easy walking distance.

Cons:

Only negative we had was the price of the breakfast. If you pay £10.50 each, your only allowed one selection from the menu and 2 drinks. Get charged if you'd like 2 items like fruit birches and scrambled eggs or fruit compote and eggs benediction for example. Plenty of places to eat around the town at competitive prices.

2026-07-06 via Nuitee
K
kelsey couple gb
8
2026-07-06 via Nuitee
S
Sara solo_traveller gb
10
Great stay. I would have no trouble recommending
Pros:

I liked all the extra touches in the room. Slippers, great toiletries, fluffy towels and bottled water- a choice of still or sparkling. Staff were helpful and breakfast was great. Location was perfect.

Cons:

There was nothing I didn't like

2026-07-06 via Nuitee
V
Veronica solo_traveller se
8
Vistelse Hertford house hotell
Pros:

Mycket trevlig personal, rummet var bekvämt med air-conditioning vilket var mycket bra eftersom det var mycket varmt ute. Välstädat och renbäddat och nya handdukar varje dag. Hotellet ligger mycket centralt.
Vi hade vårt rum på tredje våningen och det var väl isolerat som dämpade ljud utifrån.
Vi är mycket nöjda med vår vistelse

Cons:

Där finns inget som vi inte tyckte om.

2026-07-06 via Nuitee
P
poppy couple gb
10
2026-07-06 via Nuitee
M
Martin couple ie
8
All good
Pros:

A room with character and centrally located

Cons:

N/A

2026-07-05 via Nuitee
D
Donna couple gb
8
Relaxing fresh and clean
Pros:

Very fresh, lovely linen. Loved the toiletries

2026-07-05 via Nuitee
M
Mandipa couple gb
10
2026-07-03 via Nuitee