Hertford House

Hotels
8.1 (991 reviews)
1 Fore Street , Hertford , gb

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Restaurant
Heating
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Great location
Cons:
Noise from outside
Hard mattress
Thin walls

Categories

Cleanliness
7.4
Some concerns about thin walls and bathroom upgrades, but overall noted as clean.
Service
8.9
Staff were super friendly and accommodating, with numerous positive mentions.
Location
8.9
Central location received high praise.
Room Quality
7.4
Mixed feedback regarding noise and decor, some rooms noted as spacious and comfortable.
Amenities
7.9
Amenities adequate but some rooms could use upgrades.
Value for Money
7.9
Good value overall but mixed on room quality affecting perception.
Food and Beverage
8.4
Breakfast was outstanding and well-liked, contributing positively.
Overall Experience
8
Overall positive experience with room for some improvements.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 07:15

Property Description

Luxurious Accommodation
Hertford House provides a bespoke stay with 28 elegant Townhouse and Loft rooms. Enjoy the comfort of Hypnos double sprung beds, Egyptian cotton linens, and scenic rooftop views.

Gastronomic Delights
Indulge in a culinary journey at our bar and restaurant. Savor carefully selected wines, beers, and cocktails at the bar, while the restaurant offers an a la carte breakfast with locally sourced ingredients.

Convenient Location
Located a short walk from Hertford East Railway Station and a quick drive from Stansted and Luton Airports, our hotel offers both accessibility and tranquility for your stay.

Experience luxury, convenience, and gastronomy at Hertford House. Book now for an unforgettable stay.

Important information:

Please note on Fridays, Saturdays and Bank Holiday Sundays our House Bar hosts DJs. Noise can be heard until about 02:30 in the guest rooms.

Parking is available at the Gascoyne Way multi-story car park. SG14 1DB.

At weekends and bank holidays, the hotel will place a pre-authorization of GBP 100 on the card used to book.This amount will be held for 7 days.

The hotel restaurant opens at 07:00 on weekdays and 08:00 on weekends.

Parking is available at the Gascoyne Way multi-story car park, SG14 1DB

At weekends and bank holidays, the hotel will place a pre-authorization of GBP 100 on the card used to book.This amount will be held for 7 days.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
This property might host on-site functions, so noise may be audible in some rooms.
This property is located in a busy area so guests might experience some noise.
Guests under the age of 18 can only check in with a parent or official guardian.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.1
Based on 991 reviews
Cleanliness: 7.4
Service: 8.9
Location: 8.9
Room Quality: 7.4
Amenities: 7.9
Value for Money: 7.9
Food and Beverage: 8.4
Overall Experience: 8
S
Stephanie solo_traveller gb
8
2026-08-29 via Nuitee
R
Richener solo_traveller gb
10
2026-08-28 via Nuitee
H
Harriet solo_traveller gb
10
Wonderful - would come again!
Pros:

Aircon was dreamy and the room was really comfortable and spacious.

2026-08-27 via Nuitee
S
Stuart couple gb
8
2026-08-26 via Nuitee
S
Steven couple gb
6
Not value for money
Pros:

Easy check-in good location good transport

Cons:

Room Was not up to standard. Clearly they had been an issue in the bathroom Floorboards lose toilet would not flush correctly generally very dated in need of revamp. When not busy or full Crazy to allocate us room 109
Which will put us off staying again which a pity as we use hotels in this area 6 or 7 times per year

2026-08-24 via Nuitee
G
Gemma solo_traveller gb
8
Fab central stay with friendly staff
Pros:

Rooms near the back are quieter than the front due to central location but makes super easy for getting around being in middle of town

Cons:

Air con controlled centrally so in heatwave couldn’t adjust temp

2026-08-24 via Nuitee
C
Craig couple gb
7
2026-08-23 via Nuitee
S
scott solo_traveller gb
8
Nice place
2026-08-22 via Nuitee
M
Mark solo_traveller gb
10
2026-08-22 via Nuitee
M
Mª Carmen solo_traveller es
8
Pros:

Personal muy atento y agradable.
Desayunos estupendos.
Muy buena ubicación.

Cons:

Viaje familiar con reserva de tres habitaciones donde solo funcionaba correctamente el aire acondicionado en una de ellas.
En la segunda habitación había un ventilador ya que el aire acondicionado enfriaba poco.
En la tercera habitación no había instalación de aire y los dos ventiladores que llevaron no fueron suficientes.

2026-08-22 via Nuitee
E
Elley solo_traveller gb
10
2026-08-21 via Nuitee
M
Mark solo_traveller gb
10
2026-08-21 via Nuitee
M
Mark solo_traveller gb
9
Pros:

Staff and location

Cons:

N/a

2026-08-20 via Nuitee
J
JOANNA solo_traveller ie
10
Pros:

Super lokalizacja, czysty pokój

2026-08-19 via Nuitee
F
Fredrik solo_traveller se
9
Pros:

Rooms very good

Cons:

Expensive breskdast. Good but expensive.

2026-08-19 via Nuitee
L
Lucy extended_group au
9
2026-08-19 via Nuitee
A
Alfred solo_traveller gb
10
2026-08-18 via Nuitee
L
Lloyd couple gb
7
Ok but felt a bit cheated over breakfast
Pros:

Clean room. Well presented. Polite helpful staff

Cons:

Breakfast. The only hotel we have stayed in on a B&B booking where you have to choose a single item from the menu and pay for any other course - couldn't have cereal followed by cooked for instance. For the difference in price between room only and B&B you could have been out of pocket.

2026-08-18 via Nuitee
C
Clare solo_traveller gb
9
Great central location.
Pros:

Great location. Breakfast was delicious. Good size room with a fan. Room was quiet too.

Cons:

Duvet was too heavy for the summer. Would have been nice to have the option of a sheet on the bed.

2026-08-18 via Nuitee
A
Andy solo_traveller gb
9
Dog friendly welcome was pawfect!
Pros:

Staff were excellent, and our dog Buster absolutely loved them all. Thank you for making him (and us) welcome

Lovely decor and spacious room

Cons:

Shower didn't stay hot for very long

2026-08-16 via Nuitee