Home2 Suites by Hilton Indianapolis Downtown Indianapolis

Hotels
•
Home2 Suites by Hilton
8.8 (439 reviews)
115 North Pennsylvania Street , Indianapolis , us

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Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Lift / Elevator
Express check-in/check-out
Safety deposit box
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Great location
Nice breakfast options
Clean rooms
Cons:
High parking fees
Maintenance issues
Service delays during check-in

Categories

Cleanliness
7.94
Some cleanliness issues mentioned, including strong-smelling cleaning solution and maintenance needs.
Service
9.41
Some staff issues reported, but overall acceptable service received.
Location
9.95
Multiple mentions of great location near attractions and restaurants.
Room Quality
8.4
Issues with room features like broken shower doors and dated carpet.
Amenities
8.43
Basic amenities provided but several were broken or inadequate.
Value for Money
8.89
Mixed feelings about additional fees like parking affecting perceived value.
Food and Beverage
8.44
Breakfast options noted but food temperatures were disappointing.
Overall Experience
8.91
Generally positive, but some notable frustrations impacting experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 18:58

Property Description

Central Location in Indianapolis
Located in the heart of Indianapolis, Home2 Suites by Hilton Indianapolis Downtown is the perfect base for exploring the city. With key attractions like Lucas Oil Stadium and Indiana Convention Center just a stone's throw away, convenience is at your doorstep.

Modern Amenities for Comfort
Enjoy a range of modern amenities during your stay, including a fitness centre to keep active, a 24-hour front desk for your convenience, and complimentary WiFi throughout the property. Whether you're here for business or leisure, we have you covered.

Nearby Attractions and Easy Access
Explore popular landmarks such as Hilbert Circle Theatre and Indiana State Museum, all within reach from the hotel. Plus, being just 14 km from Indianapolis International Airport, your journey to and from the accommodation is hassle-free.

Book your stay at Home2 Suites by Hilton Indianapolis Downtown for a memorable and convenient experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: IND

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs USD 42 per day.

Location

Property Accessibility

Total Disability Score: 50
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.8
Based on 439 reviews
Cleanliness: 7.94
Service: 9.41
Location: 9.95
Room Quality: 8.4
Amenities: 8.43
Value for Money: 8.89
Food and Beverage: 8.44
Overall Experience: 8.91
D
dela cruz • family_with_children • us
4
Pros:

Room was good

Cons:

Pool was closed, pillows smell bad and the additional $50 payment for the parking

2026-05-18 • via Nuitee
J
Jewell • family_with_children • us
10
Pros:

It was a short trip. The concierge was so helpful. We did a hiccup with our room. The door wouldn’t lock. We had already unpacked but concierge was right up there and moved us to another room within minutes. So thankful for their timely attention.

Cons:

No local food places to walk to. The parking was very limited and we hated to bother them to get it out. We had a horrible time with ordering take out. But not the hotels fault

2026-05-16 • via Nuitee
A
Amy • couple • us
6
Good value, good facility. Service not up to par and inconsistent (one was exceptional and one very unhelpful, the manag
Pros:

The rooms were lovely, laundry on site. Location and value were good.

Cons:

There were some management issues and inconsistencies with the staff because management was inadequate. Packages and Instacart orders were delivered next door and all but one person just shrugged and said for me to go try to get into the secure building next door. One staff member knew the code and retrieved my package. There are laundry faculties that run on quarters—but they can’t give you quarters and send you next door. I was left outside at 2am for 20 minutes because the front desk employee was sent to make coffee? The manager didn’t answer her phone or identify herself as an employee of the hotel, then proceeded to throw her front desk employee under the bus.

2026-05-13 • via Nuitee
J
Jessica • couple • us
9
2026-05-05 • via Nuitee
K
Kirsten • extended_group • us
10
Very good stay!
Pros:

Big rooms and good breakfast with helpful staff

2026-04-27 • via Nuitee
S
Sarah • couple • us
7
Saturday night staff was great even though we had an issue with our room.
Pros:

The bed was super comfortable which was great. Not a lot of hotels have super comfy beds so this exceeded my expectation! The staff was really nice, especially the girl who was working Saturday night.

Cons:

Saturday night we were unable to get into our hotel room because the card reader on the door wasn't scanning our cards. The girl working came up with us and stated the card reader was dead and needed charged. She was able to give us another room while we waited, but at this point it was already 11:30pm and we were very tired. We got back in our room at 1:30am because my husband went to check the door and the card worked. She said she tried to call us to let us know it finished charging but I didn't have any missed calls so we weren't sure what she meant. She gave us some free snacks though so that was nice. It was a slightly annoying thing to encounter so late at night but the girl was very nice at least.

2026-04-27 • via Nuitee
S
Shahd Mohammad • solo_traveller • jo
10
Pros:

Everything

Cons:

Breakfast was missing many stuff, the place was very dirty, food on the floor and on plates and dirty tables.

2026-04-24 • via Nuitee
S
Skidgel • couple • us
10
2026-04-22 • via Nuitee
C
Cynthia • family_with_children • us
9
Pros:

Location

Cons:

Pool small

2026-04-15 • via Nuitee
Y
Yamara • couple • us
1
Won’t return.
Pros:

Located close to places.

Cons:

How I was treated. Couldn’t get into my room for almost 30 minutes. Accused of something I did NOT do. Judged off of my lively hood. Terrible experience.

2026-04-13 • via Nuitee
G
Georgia • couple • us
8
Good with nice location.
Pros:

Like convience of location and that there was a valet.

Cons:

Breakfast kept running out of coffee & food options were not great. Valet was expensive.

2026-04-08 • via Nuitee
C
Cannon Novak • extended_group • us
10
2026-04-02 • via Nuitee
J
Jeff • family_with_children • us
9
Pros:

The room was very clean and functional

Cons:

I went to get some breakfast at 8:00 and there wasn’t much left to choose from

2026-04-01 • via Nuitee
K
Kelly • couple • us
10
2026-03-31 • via Nuitee
J
Jingwen • solo_traveller • cn
8
2026-03-23 • via Nuitee
K
Keith • couple • us
8
Pros:

Location was good for what we came to see. Price was fair. Breakfast was good.

Cons:

Valet parking was very slow. Some guidelines would of been handy on how not to be part of a 8AM crowd of guests all wanting their car at the same time.

2026-03-22 • via Nuitee
D
Dynasti • family_with_children • us
9
Overall good
Pros:

I liked that the hotel was walking distance from Gainbridge Fieldhouse which is where we went for a concert. There is some night light surrounding the hotel and a couple food places.

Cons:

Needs more food places walking distance.

2026-03-19 • via Nuitee
B
Bridgette • couple • us
10
Pros:

The location and the size of the room

2026-03-16 • via Nuitee
A
Ashley • couple • us
10
2026-03-09 • via Nuitee
Y
Yves • solo_traveller • nl
9
Pros:

Thanks for the warm welcome on the midnight between Saturday and Sunday when the streets were full of football fans! The reception gave me water bottles and Cheez-It! The hotel is near a lot of places you want to see when you visit Indianapolis. Although I think it can do with some updates here and there, the room and the whole building did give me a feeling of being at home and not just in a hotel.

2026-03-07 • via Nuitee