The Golden Lion Hotel, St Ives, Cambridgeshire - The Coaching Inn Group

Hotels
8.6 (1570 reviews)
Market Hill , St Ives , gb

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Luggage storage
Packed lunches
Non-smoking throughout
Kid meals
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Good breakfast
Cons:
Noise issues
Parking difficulties
Some cleanliness concerns

Categories

Cleanliness
8.11
Mixed sentiments, with some guests noting a dirty room with cobwebs and another mentioning exceptionally clean.
Service
9.08
Guests frequently mention friendly and helpful staff, contributing positively to their experience.
Location
9.12
Multiple reviews highlight the hotel's excellent location, both convenient and central.
Room Quality
8.07
General sentiments indicate satisfactory room quality, though some reports mention issues such as noise and cramped spaces.
Amenities
8.6
Guests appreciate amenities like comfortable beds and breakfast, but some report a lack of complimentary water.
Value for Money
8.56
Many reviews mention good value for money given the location and amenities.
Food and Beverage
8.61
Consistently positive mentions of the breakfast quality and dining experience.
Overall Experience
8.68
Overall, guests express satisfaction and willingness to return, despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 15:12

Property Description

Charming 18th Century Coaching Inn
Located in the heart of St Ives, Cambridgeshire, The Golden Lion Hotel is a charming 18th Century Coaching Inn exuding history and character.

Comfortable Accommodation
The bright and airy bedrooms at The Golden Lion Hotel offer en suite bathrooms, tea/coffee facilities, and flat-screen TVs. Perfect for a cozy and relaxing stay.

Delicious Dining Options
Indulge in a full English breakfast and a varied menu of freshly prepared dishes using local seasonal produce. Pair your meal with a selection of wines, spirits, and local ales.

Experience the historic charm and modern comforts at The Golden Lion Hotel, St Ives, Cambridgeshire. Book your stay now for an unforgettable experience.

Important information:

When booking 8 rooms or more, different policies and additional supplements will apply.

Children are allowed on request. Contact property with your requirements. Additional fees apply.

Pets are allowed in the classic rooms upon request. Additional fees apply, please contact property in advance to ensure a pet-friendly room is allocated.

The hotel is a popular venue at weekends with various events and can have live music playing until late, they do their best to ensure this is kept to a minimum.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 8 rooms, different policies and additional supplements may apply.

  • Parking

    No parking available.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for £10 per person per stay when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Adults stay for £10 per person per stay when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 1570 reviews
Cleanliness: 8.11
Service: 9.08
Location: 9.12
Room Quality: 8.07
Amenities: 8.6
Value for Money: 8.56
Food and Beverage: 8.61
Overall Experience: 8.68
6
60665654baab7021b4df828bde6e701b solo_traveller gb
10
2026-04-18 via Nuitee
B
b51ccda52b3f7030b7d02aa5d9962361 solo_traveller gb
8
Pros:

Clean,tidy and relaxing in town centre.

Cons:

Evening meal was disappointing.
Fish and chips very poor.

2026-04-16 via Nuitee
1
14cb17b502f870795d4f59b0edc442f2 couple gb
8
A decent hotel which is reasonably priced.
Pros:

Conveniently situated on the market square.
Parking is unavailable at the hotel but public car parks are close by and comparatively inexpensive.
The hotel was clean and the staff were lovely.
We didn’t have breakfast included in our stay as I felt it was expensive at £13 per person - Wetherspoons a couple of doors away is a great alternative - but otherwise it was good value for money.

Cons:

Our room (17) was too warm, even in April without any heating on, which made it difficult to sleep. Also pillows weren’t particularly comfortable.

2026-04-16 via Nuitee
0
006c7546b6d070ed83cac62115fd0576 solo_traveller gb
6
Stayed here loads of times this time was not nice due to room and loud extractor
Pros:

Was put on small double room20 where the restaurant extractor is located and runs from 7.30 till 10.30 loud humming throughly

Cons:

See above

2026-04-15 via Nuitee
A
a3d52963eb707282240cf66b0a53eddc couple gb
10
Wonderful staff, fabulous breakfast and super comfortable
Pros:

Ideally placed for our visit to our son. Very clean, super friendly staff and our room was extremely well presented and comfortable.

Cons:

N/a

2026-04-14 via Nuitee
3
3fe7bde9876172ad3702b64e8e2bbcf4 solo_traveller gb
8
2026-04-14 via Nuitee
4
49ec25832d4870444a207aeca8b7ffce solo_traveller gb
6
St Ives April 10th - 13th 2026
Pros:

Great location
Staff
Good breakfast and choice

Cons:

No free on site parking or parking voucher
Room wasn't very big and not enough room to put 2 small suitcases on a shelf
Toilet wasn't easy to flush
Was noisy just outside room on wall I think due to extractor fans going on for hours

2026-04-13 via Nuitee
2
2ad1643745ba73f210acb067f48ede00 couple gb
10
Excellent accommodation, good service, great location
Pros:

Beautiful room. Spacious. Nice and clean. Big comfortable bed. Big bathroom. Clean. Nice hand written notes about enjoying the room off house keeping. Right on the high street. Parking easy and cheap £4 for 23 hours car park two minutes away

Cons:

Nothing

2026-04-12 via Nuitee
9
9d4ca299cc6371ff89db433e2be580df couple gb
9
Best staff ever!!! Nothing to much trouble
Pros:

Quirky….amazing staff so lovely nothing was too much trouble

Cons:

The room needs a good detailed clean..the window area needs attention and the pigeon dropping on the outside needs cleaning.

A good deep clean and this room would by 11/10…great view and lovely space

2026-04-12 via Nuitee
G
Gareth solo_traveller gb
9
Great place to stay
Pros:

Friendly and helpful staff. Relaxed atmosphere. Fantastic value.

Cons:

No issues at all.

2026-04-11 via Nuitee
C
Chris family_with_children gb
9
Pros:

Very comfortable room. Clean, warm and well stocked with toiletries. Only downside was our view, but we were only there overnight

Cons:

The view

2026-04-10 via Nuitee
S
Sharon couple gb
9
2026-04-07 via Nuitee
K
Karen couple gb
10
2026-04-06 via Nuitee
J
J3nkins couple gb
10
Pros:

Extremely comfortable room that was clean. Very friendly and helpful staff.

Cons:

N/A

2026-04-06 via Nuitee
V
Vivienne solo_traveller gb
10
Great value for money and spotlessly clean.
Pros:

Good value for money, really comfortable bed, spotless room, lovely fluffy white towels.
For the price, you can't fault it.
The Golden Lion has been done up quite nicely. The many "lion" portraits are a quirky, fun touch.

Cons:

Two tiny things - bottled water would have been great. It seems to be a hard water area, so a bottle of water to drink / make a cuppa would have been welcome. However I popped over to Waitrose and got myself the water.
Bathroom drains - occasionally whiffy.

2026-04-06 via Nuitee
N
Nicola family_with_children gb
8
Nice hotel, good location, breakfast could do with basic improvements
Pros:

Lovely old historical coaching inn in a central location, nicely presented. This chain of hotel include a Roberts radio playing classical music when you enter your room which is a nice touch. Beds on the softer side but comfortable. Nice lounge and bar area which was relaxed and nicely lit. Shower worked well and fortunately no problems with noise overnight. Friendly staff for check in and service.

Cons:

The breakfast was disappointing especially for the extra cost. Pre ordered vegan breakfasts but no reply to my request on booking and on ordering food they arrived with no sausage as they’d ran out. No alternative offered and no flora/similar for toast. Very little food to help yourself to and you had to ask for toast with one small slice.
We sat at a table and were told to move and had to sit squeezed between tables which was too close to others and seemed a bit silly not letting you choose where to sit.
Somewhat grumpy or offhand service over breakfast.
No parking onsite - only 23 hr long stay pay and display at Cattle mkt nearby, so had to leave breakfast to move the car (but you can’t repark at the same place).

2026-04-04 via Nuitee
K
Kate couple gb
10
2026-04-04 via Nuitee
A
Andrea couple gb
8
Very nice hotel.
Pros:

Location, comfort, food, staff

Cons:

Nothing

2026-04-03 via Nuitee
M
michael family_with_children gb
7
Pros:

was nice room only problem was above the kitchen with air vent from the kitchen under my windows went off 10pm and came back on 630am was very load had to sleep with closed windows if on even then was still load

2026-04-01 via Nuitee
M
Mo solo_traveller gb
9
Lovely comfortable, clean and calm. Thank you!
Pros:

Was very comfy and clean and nice little details such as radio playing gentle classical music as we walked in, everything was lovely, nice decor, calm and perfect for our stay.

Cons:

I can’t fault it really, I have stayed in other hotels with premium rooms where they have had the best tiles in the bathroom, pillow sprays, coffee machines (I might have scored and extra point for a coffee machine) but I have still found them to be noisy, smelly, dirty or something not quite right, but honestly, aside from perhaps could have had more milk and coffee in the room, I could not fault it and would definitely stay again and would thoroughly recommend.

2026-03-31 via Nuitee