City Express by Marriott Ciudad de México Aeropuerto

Hotels
City Express Hotels
8.6 (167 reviews)
Boulevard Puerto Aereo No. 90, Santa Cruz Aviacion, Mexico City, CDMX, 15540 , Mexico City , MX

Pets allowed

Facilities

Free breakfast
Fitness facilities
Front entrance ramp
Comprehensive recycling policy
Annual carbon offsets
Sustainability/community reinvestment (10% revenue or more)
Free WiFi
24-hour front desk
Luggage storage
Elevator
See all facilities

Review Highlights

Pros:
Great service
Close to airport
Convenient shuttle service
Cons:
Cleanliness issues
Food quality complaints

Categories

Cleanliness
7.18
Several reviews pointed out cleanliness issues with hair and dirt in rooms.
Service
9.85
Multiple reviews praise the excellence of the service and staff interactions.
Location
9.19
Conveniently located near the airport, with shuttle service provided.
Room Quality
8.64
Mixed feedback on room comfort, some complaints about hardness of beds.
Amenities
8.67
Standard amenities available; some concerns about breakfast selection.
Value for Money
8.93
Generally, value is reasonable given location and services, although some found pricing issues.
Food and Beverage
7.18
Negative sentiments regarding food quality; specific issues with room service.
Overall Experience
9.15
Overall reviews suggest a satisfactory experience despite some negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 01:00

Property Description

Welcome to City Express by Marriott Ciudad de México Aeropuerto, where comfort meets convenience in the heart of Mexico City!

Recreation and Relaxation
Unwind in our state-of-the-art fitness center or enjoy a leisurely evening with room service at your fingertips. Our complimentary shuttle service makes it easy to explore local attractions within a 3-kilometer range.

Exceptional Amenities
Start your day with a complimentary full breakfast, served fresh every weekday and weekend. Take advantage of our 24-hour business center and front desk services for an effortlessly seamless stay.

Comfortable Accommodations
Our 98 air-conditioned rooms feature flat-screen televisions and modern conveniences like complimentary Wi-Fi and private bathrooms stocked with toiletries.

Don’t miss out on the opportunity for a memorable stay—book your room today!

Important information:

  • A car is not required for transportation to and from this property.
  • Free in-room WiFi has a 4-device limit. WiFi in public areas is also free and has a 4-device limit.
  • Cashless payment methods are available for all transactions.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: AIC

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Noise policy

    Noise-free rooms not guaranteed

  • Pets

    Pet max weight (per pet) in lb is 33

  • General

    Cashless transactions are available

See all policies

Location

Guest Reviews

8.6
Based on 167 reviews
Cleanliness: 7.18
Service: 9.85
Location: 9.19
Room Quality: 8.64
Amenities: 8.67
Value for Money: 8.93
Food and Beverage: 7.18
Overall Experience: 9.15
J
Juan
10
Pros:

The hotel was great the room was clean the service was wonderful really great place to stay

2025-10-06 via Nuitee
J
Jordan
10
Pros:

Great

2025-09-25 via Nuitee
R
Rebecca partner
10
Pros:

Close to the airport. Free shuttle service. Free breakfast. Check out time is convenient.

2025-09-15 via Nuitee
K
Kimberly
4
Pros:

The floor in the room was filthy. A ton of hair, dust balls, etc.
The shower also had a ton of hair. I had to wear shoes, because my socks were hair covered and BLACK with dirt.
The bed was also super hard... not firm... it was HARD.
Due to the crazy winding highways in front of the hotel, it takes 20 min to get to terminal 2.
There is no where to eat near the hotel.
I wouldn't recommend.

2025-09-15 via Nuitee
T
Teresa
8
Pros:

This is a very clean but bland hotel near the Mexico City Airport. I arrived during a rainstorm & had to run through the rain to enter. The time I arrived was after 5 pm, yet I had to wait for my room. I enjoyed a free expresso while I was waiting. The breakfast was ok. I took the shuttle to the airport with no trouble.

2025-09-11 via Nuitee
J
Juan
8
Pros:

Excellent service from Staff. Good location for airport with very good shuttle service.

2025-09-06 via Nuitee
J
Jonathan
10
Pros:

Very efficient the shuttle arrived on time the front desk staff were very quick checking us in, very friendly and knowledgeable

2025-09-04 via Nuitee
N
Nick
2
Pros:

Free shuttle bus is broke, room is not clean enough, lights are broke too. I would not recommend.

2025-08-30 via Nuitee
J
Jorge
10
Pros:

Bueno

2025-08-29 via Nuitee
R
Ruth Mariela Aguilar family
10
Pros:

The hotel is very convinient for waiting for your trip. In less than 5 minutes you are at the airport

2025-08-24 via Nuitee
A
Adriana family
10
Pros:

Great service and security

2025-08-19 via Nuitee
K
Karla family
10
Pros:

I didn’t receive the vip discount I didn’t know I have to mention that when I checked in to get the benefits. But other than that everything was great

2025-08-18 via Nuitee
O
Ofelia family_with_children
6
Pros:

Fridge wasn’t working in the rooms and had to switch rooms do to malfunction on air conditioning

2025-08-15 via Nuitee
J
Janette family
2
Pros:

Easy check in. Somewhat close to the airport. Shuttle service included in hotel stay along with breakfast buffet (by the time we got to it around 10am there was only a few things left) I ordered room service the night before and it was terrible. The tortilla soup had no taste and it was very chunky. The most disappointing part was finding bugs in my salad. I am so glad I poked around before taking a bite. I called down to get a refund but they said they couldn’t do that since I used a card to pay- they gave me credit for which I didn’t want to use for any more food, so I went and got 3 cans of beer and a orange soda for which I had to wait over 30 minutes before I called to see how long it would be. After that it arrived. Not worth the price for airport convenience

2025-08-13 via Nuitee
C
Chantal Alysia partner
2
Pros:

We got to the hotel after a long, tiring day of travel and they told us Expedia cancelled our room. They shuttled us to another city express farther way from airport with no shuttle service.

2025-08-12 via Nuitee
F
Felipe
10
Pros:

Very good room space and furniture.
24 hours shuttle
Great staff and Administration

2025-08-12 via Nuitee
A
Anna family
10
Pros:

Awesome hotel, compact but cozy.

2025-08-07 via Nuitee
N
Noe
10
Pros:

All was good.

2025-08-07 via Nuitee
B
Blair
8
Pros:

As we required an overnight stay between connecting flights, this worked out well. Staff were great.

2025-08-05 via Nuitee
A
Axee partner
10
Pros:

Great property, very close to the airport. Rooms were spacious and clean. Only issue we had was getting the shuttle from the airport (after hours) and the number to call for reception was only in Spanish. The shuttle back to the airport in the AM was very easy to arrange once at the hotel. The beds were okay, comfortable enough after a long day of travel. Breakfast was okay! Not a giant selection but adequate enough. Overall, would recommend for a quick stay if you have an overnight layover!

2025-07-31 via Nuitee