City Express by Marriott Ciudad de México Aeropuerto

Hotels
•
City Express Hotels
8.2 (167 reviews)
Boulevard Puerto Aereo No. 90, Santa Cruz Aviacion, Mexico City, CDMX, 15540 , Mexico City , MX
52-55-25985700

listing image 1
Show all photos

Facilities

Elevator
Fitness facilities
Free airport transportation
Free breakfast
Smoke-free property
Wheelchair accessible parking
Free area shuttle
24-hour business center
Free self parking
Free full breakfast
See all facilities

Review Highlights

Pros:
Very convenient location for airport transfers
Free shuttle service (when available)
Friendly, efficient staff and quick check-in
Rooms often described as spacious and comfortable
Suitable for short/overnight layovers
Breakfast included
Cons:
Significant cleanliness issues reported (hair, dirty floors)
Food quality and room service problems (bugs in salad, poor taste)
Occasional shuttle problems (broken or full) leading to taxi costs
Room malfunctions reported (fridge, A/C) and hard beds
Limited nearby dining options
Occasional booking/transfer mishandling (Expedia cancellation incident)

Categories

Cleanliness
6.5
Mixed reports: several guests reported filthy floors, hair in room and shower, and general dirtiness, though other reviews explicitly said rooms were clean.
Service
9.5
Generally very positive: multiple mentions of excellent, friendly and efficient staff, quick check-in and helpful shuttle coordination; a few isolated issues (booking/transfer problems) noted.
Location
9.5
Strongly positive for airport convenience—many reviewers praised the very short transfer time to the airport; a small number noted winding roads or distance to a specific terminal and limited nearby dining.
Room Quality
7
Mixed: some guests found rooms spacious and comfortable, while others reported hard beds, malfunctioning fridges and A/C issues.
Amenities
9
Shuttle and breakfast commonly cited as included amenities and generally reliable; some guests reported the shuttle being broken or full and limited breakfast selection.
Value for Money
7.8
Mixed value: convenient for short airport stays but several guests questioned value due to food quality, extra taxi charges when shuttle unavailable, and service hiccups.
Food and Beverage
6.5
Several complaints: mediocre breakfast selection, at least one instance of bugs in a salad and poor room service quality; some guests found breakfast acceptable.
Overall Experience
9.8
Overall positive for short/overnight airport stays: many guests recommended it for layovers, praising staff and convenience despite isolated cleanliness and food issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-10-28 22:39

Property Description

Convenient Shuttle Service
Take advantage of the complimentary shuttle service within 3 kilometers and explore the nearby attractions hassle-free.

Top-Notch Amenities
Enjoy a 24-hour business center, dry cleaning services, and a full breakfast to kickstart your day during your stay.

Comfortable Accommodations
Relax in one of the 98 air-conditioned rooms with modern amenities like flat-screen TVs and complimentary wireless internet.

Escape to Mexico City at City Express by Marriott Aeropuerto Ciudad De México for an unforgettable stay with convenience and comfort at your fingertips.

Important information:

  • A car is not required for transportation to and from this property.
  • Free in-room WiFi has a 4-device limit. WiFi in public areas is also free and has a 4-device limit.
  • Cashless payment methods are available for all transactions.

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: AIC

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Noise policy

    Noise-free rooms not guaranteed

  • General

    Gap period enforced between guest stays - 48 hours

See all policies

Location

Guest Reviews

8.2
Based on 167 reviews
Cleanliness: 6.5
Service: 9.5
Location: 9.5
Room Quality: 7
Amenities: 9
Value for Money: 7.8
Food and Beverage: 6.5
Overall Experience: 9.8
J
Juan
10
Pros:

The hotel was great the room was clean the service was wonderful really great place to stay

2025-10-06 • via Nuitee
J
Jordan
10
Pros:

Great

2025-09-25 • via Nuitee
R
Rebecca • partner
10
Pros:

Close to the airport. Free shuttle service. Free breakfast. Check out time is convenient.

2025-09-15 • via Nuitee
K
Kimberly
4
Pros:

The floor in the room was filthy. A ton of hair, dust balls, etc.
The shower also had a ton of hair. I had to wear shoes, because my socks were hair covered and BLACK with dirt.
The bed was also super hard... not firm... it was HARD.
Due to the crazy winding highways in front of the hotel, it takes 20 min to get to terminal 2.
There is no where to eat near the hotel.
I wouldn't recommend.

2025-09-15 • via Nuitee
T
Teresa
8
Pros:

This is a very clean but bland hotel near the Mexico City Airport. I arrived during a rainstorm & had to run through the rain to enter. The time I arrived was after 5 pm, yet I had to wait for my room. I enjoyed a free expresso while I was waiting. The breakfast was ok. I took the shuttle to the airport with no trouble.

2025-09-11 • via Nuitee
J
Juan
8
Pros:

Excellent service from Staff. Good location for airport with very good shuttle service.

2025-09-06 • via Nuitee
J
Jonathan
10
Pros:

Very efficient the shuttle arrived on time the front desk staff were very quick checking us in, very friendly and knowledgeable

2025-09-04 • via Nuitee
N
Nick
2
Pros:

Free shuttle bus is broke, room is not clean enough, lights are broke too. I would not recommend.

2025-08-30 • via Nuitee
J
Jorge
10
Pros:

Bueno

2025-08-29 • via Nuitee
R
Ruth Mariela Aguilar • family
10
Pros:

The hotel is very convinient for waiting for your trip. In less than 5 minutes you are at the airport

2025-08-24 • via Nuitee
A
Adriana • family
10
Pros:

Great service and security

2025-08-19 • via Nuitee
K
Karla • family
10
Pros:

I didn’t receive the vip discount I didn’t know I have to mention that when I checked in to get the benefits. But other than that everything was great

2025-08-18 • via Nuitee
O
Ofelia • family_with_children
6
Pros:

Fridge wasn’t working in the rooms and had to switch rooms do to malfunction on air conditioning

2025-08-15 • via Nuitee
J
Janette • family
2
Pros:

Easy check in. Somewhat close to the airport. Shuttle service included in hotel stay along with breakfast buffet (by the time we got to it around 10am there was only a few things left) I ordered room service the night before and it was terrible. The tortilla soup had no taste and it was very chunky. The most disappointing part was finding bugs in my salad. I am so glad I poked around before taking a bite. I called down to get a refund but they said they couldn’t do that since I used a card to pay- they gave me credit for which I didn’t want to use for any more food, so I went and got 3 cans of beer and a orange soda for which I had to wait over 30 minutes before I called to see how long it would be. After that it arrived. Not worth the price for airport convenience

2025-08-13 • via Nuitee
C
Chantal Alysia • partner
2
Pros:

We got to the hotel after a long, tiring day of travel and they told us Expedia cancelled our room. They shuttled us to another city express farther way from airport with no shuttle service.

2025-08-12 • via Nuitee
F
Felipe
10
Pros:

Very good room space and furniture.
24 hours shuttle
Great staff and Administration

2025-08-12 • via Nuitee
N
Noe
10
Pros:

All was good.

2025-08-07 • via Nuitee
A
Anna • family
10
Pros:

Awesome hotel, compact but cozy.

2025-08-07 • via Nuitee
B
Blair
8
Pros:

As we required an overnight stay between connecting flights, this worked out well. Staff were great.

2025-08-05 • via Nuitee
A
Axee • partner
10
Pros:

Great property, very close to the airport. Rooms were spacious and clean. Only issue we had was getting the shuttle from the airport (after hours) and the number to call for reception was only in Spanish. The shuttle back to the airport in the AM was very easy to arrange once at the hotel. The beds were okay, comfortable enough after a long day of travel. Breakfast was okay! Not a giant selection but adequate enough. Overall, would recommend for a quick stay if you have an overnight layover!

2025-07-31 • via Nuitee