Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Pets allowed
Luggage storage
See all facilities

Review Highlights

Pros:
Attentive service
Beautiful hacienda
Clean facilities
Spacious rooms
Cons:
Food variety could improve
Restaurant hours were inconsistent

Categories

Cleanliness
8.34
The pool was clean, and the hacienda is well maintained.
Service
9.31
The staff is very attentive and provided remarkable service.
Location
8.85
It's a tranquil place away from city noise, ideal for relaxation.
Room Quality
8.8
Spacious rooms with beautiful decor and comfortable amenities.
Amenities
8.83
Includes a heated pool and spa, which enhance the stay.
Value for Money
8.79
Standard quality for this hotel tier, with good services.
Food and Beverage
8.34
Food was tasty but could use more variety as per guest comments.
Overall Experience
9.11
A high overall experience with a combination of comfort and history.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 04:23

Property Description

Stylish Rooms with Scenic Views
Experience luxury and comfort at Hotel Hacienda San Cristóbal. Indulge in the stunning pool and mountain views from our stylish rooms equipped with modern amenities like free WiFi, terrace, and flat-screen TV.

Fitness Center and Leisure Activities
Unwind and stay active with our on-site fitness center and complimentary bike rentals. Explore our shared lounge, games room, and tour desk for a truly engaging stay.

Convenient Location and Nearby Attractions
Conveniently located near Centro Fox, our hotel offers easy access to explore León city center and Guanajuato's historic charm. With Del Bajio International Airport just a short drive away, enjoy a hassle-free stay with complimentary parking.
Book your stay at Hotel Hacienda San Cristóbal for an unforgettable experience!

Important information:

Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 12:30 PM
Airport code: PVR

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 10 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.8
Based on 109 reviews
Cleanliness: 8.34
Service: 9.31
Location: 8.85
Room Quality: 8.8
Amenities: 8.83
Value for Money: 8.79
Food and Beverage: 8.34
Overall Experience: 9.11
C
Claudia family_with_children mx
7
Buenos para estar un fin de semana y desconectarte de la rutina.
Pros:

La atención del personal en general es muy buena, son muy amables. El lugar se presta para descansar un fin de semana, la comida es muy rica y las áreas comunes se pueden compartir con la familia.

Cons:

Varias cosas, la primera, en general todo el lugar requiere mantenimiento. La sala de cine para los niños no funcionaba, los juegos para que los niños jueguen en mal estado. La alberca no estaba caliente a pesar de que nos dijeron que ya tenían sistema de calefacción pero nunca se calentó. No ha personal que este vigilando que todo este en orden, nosotros viajamos con unos amigos que tienen un niño de 7 años amigo de mi niña tambien de 7; habia un grupo familiar en un evento con muchos niños que prácticamente destruyeron los juegos en el área del cine. Las sábanas de la habitación de nuestros amigos olían a humedad y casi no pudieron dormir. Nosotros tuvimos la suerte de estar en una de las recámaras arriba de la alberca en donde todo estuvo ok y sin ningún problema.

2026-03-21 via Nuitee
C
Chris couple us
10
Great place and amazing staff can’t wait to go back
Pros:

Staff amazing

2026-03-14 via Nuitee
J
Jorge family_with_children mx
10
Pros:

Instalaciones

Cons:

La fogata

2026-03-03 via Nuitee
L
Lizeth family_with_children mx
9
Muy bueno para descansar
Pros:

Que esta muy tranquilo el lugar, la calidez del personal y la limpieza.

Cons:

Que no me incluyeron el desayuno, que no hubiera un frigorífico y que aya muchos mosquitos.

2026-01-19 via Nuitee
E
Edwin Wiley couple us
10
If you wish to enjoy the colonial hacienda life with a touch of a spa experience, spend some time at the Hotel Hacienda
Pros:

Peaceful environment with attentive staff.Enjoyed the steam room, jacuzzi, and massage. The food was good and the service was great. Very helpful and friendly front office and ground staff. Room was presented clean daily and enjoyed the in room jacuzzi.

Cons:

The bed was a bit too firm and the staff did not inform foreign visitors about using a canasta which caused some back up problems with the toilet.

2025-12-16 via Nuitee
R
Rosario Hilario extended_group do
10
2025-10-22 via Nuitee
I
Iván nv family_with_children mx
10
Historia y confort
Pros:

Habitaciones cómodas
Mucha historia dentro de la hacienda
Personal atento

Cons:

Podrían mejorar los menús de alimentos, tener un poco más de variedad

2025-10-05 via Nuitee
F
Fernando partner
8
Pros:

Excelente servicio en el spa y Bar

2025-09-15 via Nuitee
M
Maria
10
Pros:

I like this hotel, very courteous employees and very nice hotel and their patios + restaurant and bar

2025-09-04 via Nuitee
P
Paola
10
Excelente lugar
Pros:

La haciencia esta muy bonita y cuidada, el personal es muy amable y la comida esta muy rica. La alberca esta a temperatura ambiente, muy limpia

2025-08-17 via Nuitee
J
Jose emmanuel family_with_children mx
10
2025-08-16 via Nuitee
A
Ana Isabel family_with_children mx
10
Confortable
Pros:

Hermoso y excelente atencion

2025-08-15 via Nuitee
M
Maria partner
10
Pros:

It's an Hacienda hotel, very nice place with It's amenities

2025-08-06 via Nuitee
I
Ivette couple us
10
Lovely
Pros:

The service was remarkable. We paid for a double room but was upgraded to a King. They gave us a room away from the city center noises. Everything was better than we had hoped for.

Cons:

The restaurant closing sooner than what they had said.

2025-07-29 via Nuitee
Y
Yesica Karacciola family_with_children mx
10
Pros:

todo las instalaciones
ok ⁸

2025-07-23 via Nuitee
P
Peggy partner
10
Pros:

La hacienda esta bien mantenida y tiene una alberca climatizada y spa. La habitación estaba espaciosa y la decoracion me encanto. La comida en el restaurante es deliciosa.

2025-07-21 via Nuitee
G
Gerardo
10
Relajación total
Pros:

Es un lugar muy tranquilo y apto para la relajación familiar.

2025-07-09 via Nuitee
A
Alejandra group mx
10
Exceptional
2025-05-05 via Nuitee
M
MIGUEL ISAY
8
Buen espedaje en general
Pros:

Atencion por parte del personal buena en general, alimentos y bebidas si quedan a deber un poco, no tiene mucho sazon, alberca muy pequeña para la cantidad de habitaciones, no hay telefono en las habitaciones para tener comunicacion con recepcion, tuve que bajar para solicitar tollas, bajar de nuevo por la clave del wifi, el cual es muy lento, de los pocos hoteles que cuenta con smart tv hoy en dia un punto a su favor aunque es un poco pequeña, cuenta con sky, you tube, netfilx. Habitaciones algo austeras, considera precio elevado para los servicios que en realidad ofrece, apesar de ello estuvimos agusto. Varios lugares muy fotografiables.

2025-04-20 via Nuitee
S
Sánchez family with young children cz
6
For a short stay not luxurious expectations ok
Pros:

Swimming pool, cinema, spa areas, reception and staff friendliness. Great barman and waiters. Photogallery areas. Garden. Silence for a good sleep.

Cons:

Smell from drainage or water fountains recycled water. Dark rooms. Window frames dirty. White led illuminnation not suitable for a 5 stars hotel in the roooms nor the restaurant.

2025-03-21 via Nuitee