City Express Plus by Marriott Monterrey Galerías

Hotels
•
City Express
8.1 (297 reviews)
Av. San Jerónimo N° 311, Col. San Jerónimo , Monterrey , mx
+52 81 5000 5380

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Cons:
Breakfast options limited
Cleanliness issues

Categories

Cleanliness
7.74
Some reviews mention issues like insects and cleanliness concerns.
Service
8.71
Several reviews highlight friendly staff and good service overall.
Location
8.75
Location is praised for its convenience and access.
Room Quality
8.2
Rooms are generally clean and comfortable, though some complaints about TV and amenities exist.
Amenities
7.23
Limited amenities such as breakfast options and no pool noted in reviews.
Value for Money
8.19
Overall, value seems reasonable despite some pricing discrepancies.
Food and Beverage
7.74
Breakfast options are criticized and deemed too basic.
Overall Experience
8.21
Overall experience is good but with some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 19:43

Property Description

Modern Accommodations
City Express Plus Monterrey Galerías, located just 1 km from Galerias Monterrey, offers air-conditioned rooms with free WiFi. Each room is equipped with a TV and a private bathroom.

Convenient Amenities
Enjoy the convenience of free private parking and a complimentary shuttle service during your stay.

Nearby Attractions
Explore Monterrey with ease as Obispado Museum is 1.4 km away and Aerocentro de Monterrey is 2.7 km from the hotel. The Monterrey International Airport is also within reach, just 27 km away.

Ready to experience comfort and convenience in Monterrey? Book your stay at City Express Plus Monterrey Galerías now.

Important information:

Please note that 2 children under 12 years old are welcome to stay in existing beds as long as the maximum occupancy per room is not exceeded.

When booking more than 9 rooms, different policies and additional supplements may apply. Please contact hotel to check Group Policies.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: MTY

Location

Guest Reviews

8.1
Based on 297 reviews
Cleanliness: 7.74
Service: 8.71
Location: 8.75
Room Quality: 8.2
Amenities: 7.23
Value for Money: 8.19
Food and Beverage: 7.74
Overall Experience: 8.21
D
Diego Chavarría Acosta • solo_traveller • cr
10
Pros:

Ubicación

2026-08-25 • via Nuitee
A
Ana Paula • solo_traveller • mx
9
Pros:

La ubicación y las camas muy comodas

Cons:

Sono la alarma y afortunadamente no fue nada pero me asuste, eran las 6 am

2026-08-20 • via Nuitee
C
Cecilia • couple • mx
8
2026-08-09 • via Nuitee
H
Henao • solo_traveller • mx
8
2026-08-02 • via Nuitee
R
Rodriguez • solo_traveller • mx
10
Pros:

Ubicación

2026-07-19 • via Nuitee
D
Daniel • solo_traveller • mx
10
2026-07-16 • via Nuitee
J
Juan carlos • solo_traveller • mx
8
Cons:

Falta una almohada, deberían ser 4 por cama

2026-07-15 • via Nuitee
C
Carlos • couple • mx
8
Excelente
Pros:

Excelente cocina y desayunos

2026-07-13 • via Nuitee
M
MARTHA OLIVIA • extended_group • mx
10
2026-07-12 • via Nuitee
C
Carlos • solo_traveller • co
9
Pros:

Buenos desayunos y muy amables los empleados del hotel

Cons:

Al frente están construyendo una estación del metro y hay ruido, trabajan 24 horas

2026-07-07 • via Nuitee
A
alarcon • couple • mx
9
muy buen precio calidad ubicacion
Pros:

ubicacion

Cons:

-

2026-07-07 • via Nuitee
V
Valeria • solo_traveller • mx
10
2026-06-30 • via Nuitee
V
Vidal • family_with_children • mx
9
2026-06-28 • via Nuitee
L
LUIS ARMANDO • family_with_children • mx
10
Cons:

sólo sugiero que no esté tan frío el aire acondicionado en la zona del restaurante

2026-06-26 • via Nuitee
L
Luis Angel • couple • us
8
bien, pero con mejoras por alcanzar
Pros:

la ubicacion y la atencion del personal

Cons:

el desayuno durante la ultima hora del periodo se escaseaba asi como los platos y tazas de cafe . La programacion de la TV en el cuarto tambien me resulto un poco dificil de manejar.

2026-06-26 • via Nuitee
C
Carlos Esteban • solo_traveller • co
8
2026-06-23 • via Nuitee
A
Ammari • solo_traveller • de
7
2026-06-22 • via Nuitee
L
Luis H. • couple • mx
7
Pros:

Muy buena ubicación.

Cons:

Luce muy austero el hotel, el piso de las habitaciones de muy baja calidad (incluso desalineado), las persianas ya desalineadas. Las habitaciones permiten la entrada de ruido de los pasillos y del exterior. La cama muy firme, muy reducida para una pareja.

2026-06-22 • via Nuitee
W
Wilcox • solo_traveller • us
10
Soccer game
Pros:

Everything was excellent in the room.

Cons:

No negative comments ..

2026-06-18 • via Nuitee
Z
Zepeda • solo_traveller • mx
8
Cons:

No se dé que manera obtuvieron mis datos y me intentaron extorsionar en nombre del hotel, ya que sabian que estaba hospedado ahi, sin embargo, solo fui por trabajo.

2026-06-03 • via Nuitee