City Express Plus by Marriott Monterrey Galerías

Hotels
•
City Express
8.1 (247 reviews)
Av. San Jerónimo N° 311, Col. San Jerónimo , Monterrey , mx

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Free
Children allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Safety deposit box
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Cons:
Breakfast options limited
Cleanliness issues

Categories

Cleanliness
7.74
Some reviews mention issues like insects and cleanliness concerns.
Service
8.71
Several reviews highlight friendly staff and good service overall.
Location
8.75
Location is praised for its convenience and access.
Room Quality
8.2
Rooms are generally clean and comfortable, though some complaints about TV and amenities exist.
Amenities
7.23
Limited amenities such as breakfast options and no pool noted in reviews.
Value for Money
8.19
Overall, value seems reasonable despite some pricing discrepancies.
Food and Beverage
7.74
Breakfast options are criticized and deemed too basic.
Overall Experience
8.21
Overall experience is good but with some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 19:43

Property Description

Modern Accommodations
City Express Plus Monterrey Galerías, located just 1 km from Galerias Monterrey, offers air-conditioned rooms with free WiFi. Each room is equipped with a TV and a private bathroom.

Convenient Amenities
Enjoy the convenience of free private parking and a complimentary shuttle service during your stay.

Nearby Attractions
Explore Monterrey with ease as Obispado Museum is 1.4 km away and Aerocentro de Monterrey is 2.7 km from the hotel. The Monterrey International Airport is also within reach, just 27 km away.

Ready to experience comfort and convenience in Monterrey? Book your stay at City Express Plus Monterrey Galerías now.

Important information:

Please note that 2 children under 12 years old are welcome to stay in existing beds as long as the maximum occupancy per room is not exceeded.

When booking more than 9 rooms, different policies and additional supplements may apply. Please contact hotel to check Group Policies.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: MTY

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.1
Based on 247 reviews
Cleanliness: 7.74
Service: 8.71
Location: 8.75
Room Quality: 8.2
Amenities: 7.23
Value for Money: 8.19
Food and Beverage: 7.74
Overall Experience: 8.21
M
Marisol • family_with_children • mx
8
Pros:

Desayuno.

Cons:

No, cambiaron las toallas

2026-01-29 • via Nuitee
A
Alejandro • family_with_children • mx
7
2026-01-26 • via Nuitee
G
Guillermo Arturo • family_with_children • mx
8
2026-01-22 • via Nuitee
E
Erick • solo_traveller • mx
9
Pros:

Bien todo

Cons:

Desayuno muy limitado

2026-01-20 • via Nuitee
J
Javier lorenzo • solo_traveller • mx
9
2026-01-20 • via Nuitee
S
Sebastian • solo_traveller • mx
2
No se queden aca
Pros:

Nada

Cons:

Todo:
-Baños con presion baja
-Limpieza d ela habitacion pesimo, no cambian toallas ni sabanas
-Mal olor
-Esta en remodelacion, parece un hotel a medio construir
-Desayuno no tiene nada caliente (solo el cafe).
-Comida del restaurant....la peor, congelada y cara

2026-01-19 • via Nuitee
T
TECNOLOGIA • extended_group • mx
4
Cons:

ME salio una cucaracha en la habitacion

2026-01-19 • via Nuitee
J
Jonathan • solo_traveller • cl
8
acogedor
Pros:

desayuno perfecto con reposición cada vez que se agotaban los productos, todo de calidad y fresco. muy buen sistema de desayuno.

Cons:

la ducha salía poca presión de agua, baño con poco espacio de extracción de aire y la pieza igual, aunque con el aire acondicionado se podía limpiar un poco el ambiente.

al llegar había varios insectos volando que tuve que deshacerme de ellos, pero el resto todo bien. televisión con pocos canales.

2026-01-19 • via Nuitee
J
JAVIER • couple • us
8
2026-01-18 • via Nuitee
M
Maria isabel • couple • us
10
Extremely good experience
Pros:

Very elegant

Cons:

Very professional

2026-01-17 • via Nuitee
K
kong • solo_traveller • us
7
2026-01-15 • via Nuitee
E
Edwuardo • couple • mx
8
EL HOTEL CUBRE LAS ESPECTATIVAS
Pros:

UBICACION BUENA, EL HOTEL CUBRE LAS EXPECTATIVAS, DEBERIAN AMPLIAR EL HORARIO DE DESAYUNO HASTA LAS 9.30

Cons:

ESTACIONAMIENTO INCOMODO, LLEVABAMOS UNA CAMIONETA ESCALADE

2026-01-14 • via Nuitee
A
Aguilera Aguilar • solo_traveller • mx
10
2026-01-06 • via Nuitee
O
Oscar • solo_traveller • mx
7
2026-01-04 • via Nuitee
M
mae • family_with_children • mx
10
Excelente!
Pros:

Me gusta mucho la ubicación y tranquilidad del hotel

Cons:

Me gustaría que hubiera más cobijas

2026-01-02 • via Nuitee
S
Saúl • family_with_children • mx
4
Pros:

The facilities and the location

Cons:

When i came in, as i had to pay in the place they were charging me 700 Mexican pesos more than the price that booking was saying. I showed up my app and the price that it was saying, she said that she have no Idea. I decided to process the payment on the app. Then she said that yes, it can be cheaper on the app than on the place with them.

2025-12-29 • via Nuitee
M
Mauricio • solo_traveller • mx
10
2025-12-27 • via Nuitee
J
Juan • couple • co
7
2025-12-24 • via Nuitee
H
Hamm • family_with_children • ca
6
Pros:

The lady at the front desk was not helpful at all, and purposely made us wait one and a half hour while she was attending every one else first.

Cons:

That the lady at front desk was not friendly and made us wait as long as she possibly could.

2025-12-22 • via Nuitee
J
Judith • couple • mx
10
Cómodo y funcional
Pros:

Personal muy amable e instalaciones limpias

2025-12-22 • via Nuitee