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Facilities
Property facilities
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Guest education on local ecosystems and culture
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Terrace
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Lift / Elevator
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Luggage storage
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Safety deposit box
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Fax/photocopying
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Tour desk
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Soundproof rooms
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Non-smoking throughout
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Shared lounge/TV area
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Board games/puzzles
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Shuttle service (additional charge)
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Outdoor furniture
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Coffee Shop on site
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Beauty Services
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Manicure
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Pedicure
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Key access
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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Delivered food - securely covered
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Thermometers for guests provided by property
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Television in common areas
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Free wired internet
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Snack bar/deli
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Golfing on site
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Tennis lessons on site
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Self parking (surcharge)
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Airport transportation - pickup (surcharge)
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Airport transportation - drop-off (surcharge)
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Beach umbrellas
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Pool sun loungers
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Spa tub (surcharge)
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Internet access
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Housekeeping on request
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Concerts/live shows
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Private picnics
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Wine release events
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Reception hall
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Japanese garden
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Covered parking
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Horse riding nearby
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Beach club nearby (surcharge)
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Bicycle-friendly property
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Beach toys
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Guest education on local ecosystems and culture
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Paddle boating nearby
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Accessible shuttle
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No accessible shuttle
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
Categories
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Property Description
Breathtaking Views
Experience panoramic sea views from your room's balcony overlooking the cliffs and sea. The warm colors and wooden ceilings create a cozy atmosphere for your stay.
Comfortable Accommodation
Relax in a heated room equipped with a TV, desk, and a private bathroom with complimentary toiletries and a hairdryer. Enjoy the convenience of free WiFi throughout the property.
Convenient Location
Located near Luaña Beach, Hotel El Refugio offers private parking and easy access to nearby attractions. Explore the charming fishing village of Comillas and the historic town of Santillana del Mar during your stay.
Book now to enjoy a serene getaway with stunning views at El Refugio.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Children and extra bed policy
Children are not allowed.
You haven't added any cots.
You haven't added any extra beds. -
Pets
Pets are not allowed.
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Parking
Private parking is possible on site (reservation is not needed) and charges may be applicable.
Location
Guest Reviews
L’emplacement en bord de mer.
Juste les horaires du portail, nécessitant de se garer à l’extérieur car je partais trop tôt le matin.
Muy limpio y muy buena ubicación
Todo bien
Nos gustó mucho que la habitación estaba muy limpia y camas cómodas. Y el desayuno era de buffet y tenían muchísima variedad para desayunar muchas veces más que uno de más estrellas. Y el hotel era super silencioso durante todo el dia
Muy buena ubicación.
Muy tranquilo.
El trato del personal de recepción y del comedor.
El desayuno especial.
Nada que destacar.
La situación, plaza de garaje asignada
Nada
Bien situé. Grande chambre. Personnel agréable. Excellent petit déjeuner.
La housse en plastique autour du matelas. Cela fait transpirer la nuit . Ce n’est pas agréable.
Me gustó mucho la ubicación, es excelente.
Nuestra habitación era pequeña para el precio is tenía
Detalle de bienvenida en forma de periódico. Buena ubicación en la playa Luaña
The location was excellent. with the sea close by and audible. The people were very friendly and welcoming. The breakfast was good. It was the top end of a 2* hotel.
Nothing at all
The hotel is horrible and the staff with Abraham at helm is the worst I have ever seen in my entire live . He is impolite and ungrateful. The only thing he cares about is to charge for whatever reason he finds. Dont expect him to be helpful.
Bedrooms are poorly equipped ( you wont find an Ac, a fridge..) there are dogs nonstop barking just across from the windows and pls be careful because they will try to host you close to the back door where it is the smoking exit with people lottering all day long there
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Spotless, friendly, 20 ms from beach, very good gin bar.
Unfortunately no restaurant but two on beach.
Excellent location and gorgeous breakfast
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