Amber Hotel

Hotels
7.3 (457 reviews)
99 Ontario Street South , Grand Bend , ca

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Express check-in/check-out
Soundproof rooms
Non-smoking throughout
Shared lounge/TV area
Allergy-free room
See all facilities

Review Highlights

Pros:
Kind staff
Affordable pricing
Clean rooms
Convenient location near beach
Cons:
Unclean facilities
Small bathrooms
Inadequate amenities
Unpleasant odors

Categories

Cleanliness
6.68
Some reviews noted unclean conditions, including mold and dirty windows.
Service
8.15
Staff were mentioned as kind and accommodating in various reviews.
Location
8.19
The hotel's proximity to attractions and ease of find were positively noted.
Room Quality
7.14
While some rooms were clean, issues with size and discomfort were also mentioned.
Amenities
6.97
Limited amenities and issues with some features, but some positive notes regarding the convenience store.
Value for Money
7.63
Affordability was highlighted, though some guests felt the quality was lacking.
Food and Beverage
6.18
Limited dining options with negative comments about communal food presentation.
Overall Experience
7.45
Mixed feelings; some guests enjoyed their stay while others had significant complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 05:45

Property Description

Welcome to Amber Hotel, your cozy retreat in Grand Bend!

Comfortable Accommodation: Our 2-star property offers rooms with private bathrooms and cozy seating areas for your relaxation.

Modern Amenities: Stay connected with free WiFi available throughout the hotel. Bed linen is provided in all units for your convenience.

Convenient Location: Explore the nearby town of Goderich or catch a flight easily from London International Airport, just 58 km away.

Book your stay at Amber Hotel today for a delightful experience!

Important information:

When booking more than 2 rooms, different policies may apply. Please contact the property directly for all group reservations.

To check the validity of your credit card and guarantee your booking, the property reserves the right to temporarily hold an amount prior to arrival.

Property only accepts credit cards. NO DEBIT CARDS.

The guest pays upon arrival by cash or credit card except for last-minute and nonrefundable reservations. The hotel charges for nonrefundable and last-minute reservations right away.

Please make sure you indicate the correct number of adults and children on your original reservation. Only guests indicated on the original reservation confirmation that you received by e-mail can check-in upon arrival.

Guests must be 21 years of age or older to check in without a parent or legal guardian.

The hotel does not have an elevator.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YXU

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

7.3
Based on 457 reviews
Cleanliness: 6.68
Service: 8.15
Location: 8.19
Room Quality: 7.14
Amenities: 6.97
Value for Money: 7.63
Food and Beverage: 6.18
Overall Experience: 7.45
B
Brandon solo_traveller ca
8
2026-03-16 via Nuitee
Y
Yves extended_group ca
10
2026-03-14 via Nuitee
M
Magone couple ca
7
2026-03-05 via Nuitee
C
Crystal extended_group ca
10
2026-03-02 via Nuitee
D
Dawn solo_traveller ca
8
Very modern and clean. Ideal for the Grand Bend area. I would stay again.
Pros:

Location is great and free parking! Grocery store across the road which is helpful. 10mins to Grog’s and 4mins to Grand Bend’s Main St.

Cons:

No elevator so you must be able to use the stairs. I was fine but this might not be okay for everyone.

2026-02-23 via Nuitee
Y
Yves couple ca
9
2026-02-13 via Nuitee
S
Steve solo_traveller ca
8
Pros:

Easy check in/check out, easy parking, clean space

Cons:

less stairs

2026-02-10 via Nuitee
A
Avery couple us
7
Overall not terrible stay.
Pros:

Location was fine, just a short walk to the beach. We were not offered breakfast during our stay.

Cons:

The bathrooms could’ve been a lot cleaner. The shower head either needs fixed or replaced. It does need staffed more at the desk. We waited over 15 minutes to be helped and fully checked in to our room for the night

2026-01-19 via Nuitee
V
Vincent couple ca
4
Cons:

No accesable for people who cant walk up the stairs with dissability . No elevator . I was in crutches and wasnt able to walk and have hard time going up the stairs and dont have no choice

2026-01-19 via Nuitee
D
Debbie family_with_children ca
5
Disappointed
Pros:

No breakfast for the price of the room the room I booked was not available let me know 3 days before we got a room but it was ok

Cons:

Nothing

2026-01-19 via Nuitee
I
Immalaine couple ca
8
2026-01-19 via Nuitee
G
Green couple ca
3
Turned away out business
Pros:

Nice size, clean room.

Cons:

The one male staff member was rude to us and forced us to checkout even though there were many rooms available and the surrounding area roads were closed due to poor weather conditions.

2026-01-16 via Nuitee
Z
Zalak couple ca
10
2026-01-12 via Nuitee
A
Auburn solo_traveller ca
7
Pros:

Price was good. Bed was comfortable. 4 pillows, large closet, no carpets. Nice forest view. Convenience store, pizza place, billiards and bar in one building. Staff were kind. Decorations for Christmas were up in the common area. Security cameras for safety.

Cons:

Bathroom drywall damage near ceiling in shower. Windows are filthy. Chair was very cheap. Fridge is very small and not cold enough. Heat in room takes awhile to heat. Not accessible must use stairs. Stairway smelt like body odor.

2025-12-15 via Nuitee
B
Brian family_with_children ca
8
2025-11-10 via Nuitee
B
Braiden family_with_children ca
1
Very terrible I own 2 company’s and I wouldn’t recommend staying here ever
Pros:

Nothing

Cons:

About everything dirty and gross

2025-11-05 via Nuitee
S
Stein couple ca
8
2025-10-29 via Nuitee
F
Fernando couple ca
8
It was acceptable
Pros:

Didn’t look too old. Was good

Cons:

Bathroom could be better clean and the fan of the bathroom not working

2025-10-28 via Nuitee
S
Stein couple ca
8
2025-10-22 via Nuitee
R
RADOSLAW couple ca
9
2025-10-20 via Nuitee