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Facilities
Property facilities
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Offsite parking discounted rates available
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Non-smoking rooms
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Air conditioning
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Restaurant
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Room service
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Terrace
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Family rooms
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Luggage storage
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Express check-in/check-out
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Soundproof rooms
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Ironing service
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Non-smoking throughout
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Private check-in/check-out
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Shared lounge/TV area
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Kid meals
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Outdoor furniture
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Coffee Shop on site
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Property cleaned by professional cleaning companies
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Food delivered to guest room
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CCTV outside property
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Security alarm
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Pub crawls
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Snack bar/deli
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Self parking (surcharge)
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Offsite parking discounted rates available
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Internet access
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Housekeeping on request
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Private picnics
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Wine release events
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Reception hall
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Japanese garden
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Covered parking
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Water sports equipment
Review Highlights
Categories
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Property Description
Convenient Location
Located just a 5-minute walk from Bedford rail station and a 10-minute walk from the town centre, Verve Hotel offers easy access to transportation and local attractions.
Modern Amenities
The en-suite rooms at Verve Hotel are equipped with free high-speed WiFi, flat-screen TV with DVD player, tea/coffee making facilities, and global adaptors. Enjoy a comfortable stay with all the necessary amenities at your fingertips.
Dining Experience
Indulge in a culinary experience at Verve Hotel with the stylish Blue Orchid and Jax Restaurants offering a fresh seasonal menu. Start your day with a continental breakfast and end it with fine wines, signature cocktails, and barista-made coffees at the Glam Bar.
Book your stay at Verve Hotel now and experience convenience, modern amenities, and a delightful dining experience.
Please note that parking spaces are limited and are on a first-come, first-served basis.
A surcharge applies for arrivals outside check-in hours:
Between 23:00 - 00:00 - GBP 10
After 00:00 - GBP 20
The restaurant is open Monday to Saturday. Opening hours:
Mon: 17:30-20:00
Tues, Wed, Thurs, Sat: 18:30-21:30
Friday: 17:30-20:30Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
Property Policies
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Parking
Free private parking is possible on site (reservation is not possible).
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Children and extra bed policy
Children ages 1 and older are allowed.
You haven't added any cots.
You haven't added any extra beds. -
Internet
WiFi is available in public areas and is free of charge.
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Pets
Pets are not allowed.
Location
Guest Reviews
We booked the Verve as it was local to an event we were attending
Parking for about 10 cars
The rooms were very small and really only ideal for one person - standard rooms are not the same size as a standard room in Premier Inn or similar style hotel they are significantly smaller and more expensive. Bathrooms very small. Limited plug sockets and one socket slightly overcrowded with plugs already. Tiny television.
Communal ironing board and iron
Floors in rooms creak when you walk and you can hear the floors in other rooms when people walk on them
Carpets on stairs leading to loft rooms are wearing away and very steep and narrow.
Everything. Easily accessible. The booking and check-in processes were smooth. The staff were very friendly and helpful. My room was comfortable and warm. As someone with a back problem, I found the bed very comfortable.
Nothing to dislike
This review was held back until the room double charging issue was resolved.
BOOKING - 1 double room
ROOMS - Comfortable, Warm, Well Heated, Mini-Fridge
BATHROOMS - En-suite with Shower. Large bathroom which contained the wardrobe and drawers, probably because the room was big enough to fit a wardrobe in.
FACILITIES - Coffee, Tea, Biscuits. Mini milk cartons (never enough)
BREAKFAST - they do NOT DO cooked breakfast (and this has been mirrored as a minus in a lot of comments) because they don’t have the kitchens working+staff in the morning. DIY cereal from dispensers, fruit and muffins. The front desk man - BAZ - then brought us croissants, toast, baked beans (microwaved?) and jam.
LOCATION - close to the town centre with a carpark at front.
PARKING - No issues with finding a space I suspect some cars may have to double up so they ask you to leave the keys at the front desk if they need to “car tetris” to get theirs out.
PROPRIETORS - Seldom, if ever, on-site. Only a front desk person. Was told Management very rarely come to Bedford and ONLY work out of the Peterborough office. And, they are only contactable by email. The front desk staff are NOT authorised to give a contact number for Peterborough HQ. (Look it up on the Peterborough hotel website the phone number has been erased!!).
TOP STAFF? - n/a
COULD DO BETTER? - Simply put, a better and far less emasculated front-desk.
We were charged twice (Wednesday before our Friday stay and then on the Friday again) for the same one night stay. Bax on the front desk said there’s nothing he could do and I would need to contact my booking agent (HOTELS.COM) as it must have been them. Contacted HOTELS.COM and they said all refunds and payment processing was through VERVE not them.
Spoke with Baz and then he explained the hotel manager Christine would be onsite from Monday so any escalation would have to wait until after the weekend. He could ONLY take payments not correct errors. That has to go via email only comm’s with HQ.
Rang the hotel on Monday and Baz answered to say Christine didn’t come to Bedford and he was wrong in saying that. However Christine “knew about you” because they were looking into the complaint I’d raised for processing the double debit. I wrote this up and emailed Peterborough HQ to refund the erroneous debit. They replied later that day to say the Wednesday debit (#1) was a pre-auth and their “hold” should have been released by now and not kept as a charge. The second debit on Friday (#2) was the payment transaction. I contacted my bank using screenshots of all the transactions and comm’s and thanks to them they replied within 90 minutes and cancelled the first erroneous debit and said they’d pursue the matter with VERVE.
THINGS TO DO CLOSE BY - n/a. Visiting family.
Stayed FEB, 2026, travelled with family
nice staff, rooms and little bar and resto area is nice
Spotlessly clean and very comfortable.
Excellent facilities including a mini fridge.
More than happy with this stay including the very reasonable price.
Thank you.
Nothing
Very clean, convient, good price , nice rooms
Room was very hot, even in February. Had to sleep with window wide open. At check in, insisting on photocopying id with pic on. No need at all and concerned about security of my ID.
There is a hideous pic of a zebra in the room. Would give people nightmares!
Location and the hotel standard
Having to check in with passport or driving license. If you had neither you’re not allowed to stay prepaid or not. Never experienced this in the UK, unacceptable.
Rooms were poorly insulated so at 1am you could hear talking in one side, Tv on the other and banging around above. Not good at all. No hot breakfast option which for a higher class hotel is poor.
Friendliness
n/a
Serious value for money. Both the young Lady on evening reception and the Gentleman on Morning breakfast duties were truly customer focused and absolute assets to the Hotel.
Evening meal was good value and quality.
I would have no hesitation in staying here again
Pleasant service
Inadequate parking, dodgy shower, weird breakfast
Very clean and tidy
Nothing
proximity to station
No hot breakfast was available, and the morning male staff member was rude. The ladies working in the evening were very friendly and nice. The rooms smelled like fresh paint, and the hallway smelled weird. The bed was not good either. I would expect better standards from a hotel marked as 4 stars, quite honestly.
The environment
Nothing
Nicht im Preis inbegriffen
Extrem kleines Zimmer und Bad
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