Holiday Inn Express & Suites Monterrey Valle by IHG

Hotels
•
Holiday Inn Express
9 (406 reviews)
Vasconcelos 345 Oriente Col Santa Engracia , Monterrey , mx

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Safety deposit box
Facilities for disabled guests
Non-smoking throughout
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Convenient location
Comfortable rooms
Variety of amenities
Cons:
Cleanliness issues
Service delays
Breakfast organization

Categories

Cleanliness
8.33
General complaints regarding cleanliness and maintenance.
Service
8.8
Mixed feedback, notably regarding customer service at reception.
Location
9.34
Multiple mentions of convenient location.
Room Quality
9.29
Positive reviews about room comfort and quality.
Amenities
9.32
Good variety of amenities, including gym and breakfast options.
Value for Money
8.78
Balanced perception of value considering the cost.
Food and Beverage
8.83
Breakfast praised, but some desire more variety.
Overall Experience
9.3
Generally positive experiences overall despite some service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 10:30

Property Description

Convenient Location
Holiday Inn Express & Suites Monterrey Valle is ideally situated in San Pedro Garza, Monterrey. Guests can easily access Plaza Fiesta San Agustin within a 5-minute walk and ITESM Campus Monterrey just 8 km away.

Complimentary Services
Enjoy a daily full Express Breakfast on the house during your stay. Additionally, take advantage of the complimentary shuttle service offered to explore surrounding areas within a 10 km radius.

Easy Airport Access
With Monterrey International Airport only 30 km away, your journey to and from the hotel is made hassle-free. Book your stay now at Holiday Inn Express & Suites Monterrey Valle for a seamless travel experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MTY

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children from 12 years old to 17 years old stay for MXN 354 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 406 reviews
Cleanliness: 8.33
Service: 8.8
Location: 9.34
Room Quality: 9.29
Amenities: 9.32
Value for Money: 8.78
Food and Beverage: 8.83
Overall Experience: 9.3
F
Francisco • family_with_children • mx
1
No lo recomiendo. No hacen factura
Pros:

Nada

Cons:

No me quisieron hacer factura, tanto booking como el hotel se pasaron la bolita y nadie la quiso hacer. Última vez que utilizo esta plataforma.

2026-03-06 • via Nuitee
E
Emilio • family_with_children • mx
9
Bastante bien
Pros:

Limpieza, comodidad, silencioso, la habitación.

Cons:

Alimentos a la carta, algo caro ya que no es excelente.
Actitud de algún personal.

2026-03-06 • via Nuitee
F
Federico • couple • mx
10
Comoda e incomoda a la vez
Pros:

Los cuartos y el edificio.

Cons:

El estacionamiento

2026-03-06 • via Nuitee
G
Gerardo • family_with_children • mx
9
2026-03-05 • via Nuitee
E
Ernesto • couple • mx
4
Terrible maintenance
Cons:

A/C NOT WORKING

2026-03-03 • via Nuitee
V
Violeta • family_with_children • us
9
Pros:

Great breakfast, spacious room, comfortable beds!

Cons:

Lobby has a aroma spray and it is way too overpowering

2026-03-03 • via Nuitee
R
Rafael • family_with_children • mx
1
Pros:

Terrible atención. No me limpiaron cuarto, entre tarde.

Cons:

Nada

2026-03-02 • via Nuitee
I
Irene • family_with_children • mx
10
2026-02-28 • via Nuitee
F
Francisco • family_with_children • mx
8
Pros:

El hotel en general esta muy bien

Cons:

Estuve tres noches y no hicieron el aseo un dia y otro si hicieron el aseo en la recamara pero no lavaron el baño.

2026-02-26 • via Nuitee
O
Oscar Alejandro • family_with_children • mx
10
Pros:

Las camas y la amabilidad del personal

Cons:

Creo el precio está un poco elevado ,referente a otras ocasiones que me e hospedado ahí

2026-02-25 • via Nuitee
A
Ander • couple • mx
9
2026-02-24 • via Nuitee
F
Francisco • couple • mx
1
No facturan
Pros:

Ño facturan

Cons:

No factutan

2026-02-24 • via Nuitee
P
Pamela • family_with_children • mx
9
Excelente
Pros:

excelente servicio y habitaciones

Cons:

si tiene algo de mejora, me gustaría que tuviera alberca y el desayuno un poco más variado, y tal vez hasta las 11am

2026-02-23 • via Nuitee
I
IRMA A • couple • us
10
2026-02-22 • via Nuitee
C
Carlos • family_with_children • mx
8
Pros:

Batallamos con la temperatura del cuarto, estaba caliente y no pudimos moverle al termostato, muy mal

2026-02-22 • via Nuitee
F
Francisco • couple • mx
1
mal trato no me direon factura por andarreservando en bookin
Pros:

es malisimo no quieren emitir factura porue reservva uno por bookin

2026-02-10 • via Nuitee
S
Sergio • couple • us
10
2026-02-10 • via Nuitee
R
Roberto Guadalupe • family_with_children • mx
10
Pros:

La comodidad y atención

Cons:

Nada

2026-02-09 • via Nuitee
D
DIANA TERESITA • solo_traveller • mx
10
Vale la pena descansar y el servicio excelente
Pros:

Totalmente limpio

Cons:

En Ada todo excelente

2026-02-09 • via Nuitee
F
Frida • couple • us
10
2026-02-08 • via Nuitee