Holiday Inn Express & Suites Monterrey Valle by IHG

Hotels
•
Holiday Inn Express
9 (534 reviews)
Vasconcelos 345 Oriente Col Santa Engracia , Monterrey , mx

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Convenient location
Comfortable rooms
Variety of amenities
Cons:
Cleanliness issues
Service delays
Breakfast organization

Categories

Cleanliness
8.33
General complaints regarding cleanliness and maintenance.
Service
8.8
Mixed feedback, notably regarding customer service at reception.
Location
9.34
Multiple mentions of convenient location.
Room Quality
9.29
Positive reviews about room comfort and quality.
Amenities
9.32
Good variety of amenities, including gym and breakfast options.
Value for Money
8.78
Balanced perception of value considering the cost.
Food and Beverage
8.83
Breakfast praised, but some desire more variety.
Overall Experience
9.3
Generally positive experiences overall despite some service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 10:30

Property Description

Convenient Location
Holiday Inn Express & Suites Monterrey Valle is ideally situated in San Pedro Garza, Monterrey. Guests can easily access Plaza Fiesta San Agustin within a 5-minute walk and ITESM Campus Monterrey just 8 km away.

Complimentary Services
Enjoy a daily full Express Breakfast on the house during your stay. Additionally, take advantage of the complimentary shuttle service offered to explore surrounding areas within a 10 km radius.

Easy Airport Access
With Monterrey International Airport only 30 km away, your journey to and from the hotel is made hassle-free. Book your stay now at Holiday Inn Express & Suites Monterrey Valle for a seamless travel experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MTY

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children from 12 years old to 17 years old stay for MXN 354 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 534 reviews
Cleanliness: 8.33
Service: 8.8
Location: 9.34
Room Quality: 9.29
Amenities: 9.32
Value for Money: 8.78
Food and Beverage: 8.83
Overall Experience: 9.3
A
Arturo • solo_traveller • mx
10
2026-07-17 • via Nuitee
Y
Yasmine • family_with_children • ma
8
2026-07-16 • via Nuitee
Y
Yasmine • family_with_children • ma
8
2026-07-16 • via Nuitee
Y
Yasmine • family_with_children • ma
7
2026-07-16 • via Nuitee
M
Montserrat • solo_traveller • mx
10
Pros:

Excelentes instalaciones y atención

2026-07-15 • via Nuitee
M
Miguel Angel • solo_traveller • mx
9
Recomendable para tus viajes, seguro y regreso!!!
Pros:

Desayuno rico para iniciar el día... si llevas prisa todo esta a la mano y buena temperatura.

Cons:

Todo muy bien!!!

2026-07-14 • via Nuitee
B
Brandon Eliud • solo_traveller • mx
10
2026-07-14 • via Nuitee
K
kmar • couple • fr
9
Pros:

Le confort, la chambre spacieuse, la vue sur les montagnes

2026-07-14 • via Nuitee
G
Gonzalez • solo_traveller • mx
10
Pros:

Limpieza

Cons:

La cama no era firme

2026-07-13 • via Nuitee
A
ARMANDO • solo_traveller • mx
10
Pros:

Todo:...servicio, limpieza, instalaciones, almuerzo muy completo y delicioso

2026-07-13 • via Nuitee
M
Moitaz • family_with_children • us
7
2026-07-11 • via Nuitee
R
Ricardo • extended_group • sv
9
2026-07-11 • via Nuitee
J
Jesus Ramon • couple • mx
1
Cons:

el hotel mas viejo, sucio y descuidado

2026-07-09 • via Nuitee
J
Juan Carlos • family_with_children • us
9
2026-07-08 • via Nuitee
D
Dario • solo_traveller • us
9
2026-07-07 • via Nuitee
T
Trejo • solo_traveller • mx
10
Pros:

Todo excelente

2026-07-07 • via Nuitee
A
Antonio • couple • mx
7
Pros:

La habitación y las instalaciones y ubicación muy bien.

Cons:

Nos enfermamos más de 20 gentes de diferentes familias que nada teníamos que ver ninguna con otra, tampoco fuimos al mismo evento o restaurante juntos . Todos con mucha diarrea y vómito lo reportamos con el gerente junto con otra familia y lo primero que decía es que nadie les había reportado antes. Se los dijimos más para ayudar pero siempre salían con una evasiva para no atender el reclamo. Así no van a mejorar.

2026-07-06 • via Nuitee
E
Eun Hye • family_with_children • kr
7
Pros:

The location wasn't too bad but its not very pedestrian friendly. Loved that there is a laundry machine in the hotel, which is a nice bonus for those who are staying long term.

Cons:

I am not sure if its Monterrey or Mexico or the hotel. My friends and I got food poisoning and I am not entirely sure if its the water or the environment so we were bedridden for 2 days.

2026-07-05 • via Nuitee
G
Guillermo • solo_traveller • mx
10
Pros:

Muy limpio muy buena ubicación

2026-07-03 • via Nuitee
J
Jose • solo_traveller • mx
2
Muy mejorable
Pros:

La cáma era cómoda.

Cons:

Poca flexibilidad. Muy caro. No me quisieron hacer factura al final ni me ayudaron a obtenerla. Pero lo peor es que dejan entrar a la gente y subir a la habitación sin control. Así me pasó. Apareció una persona que dijo que me conocía y la dejaron subir sin permiso ni aviso previo. Falta de seguridad y privacidad.

2026-07-03 • via Nuitee