Chichis and Charlies Beachfront

The best part is the beach .hotel is perfect 🙏but there’s someone who will complain 😂

The staff catered to my needs with excellence.

Perfect location right on Playa Norte

The property was clean, the staff were friendly and you are literally on the beach.

We found this little gem a couple of years ago and have stayed several times. We decided to bring our family but realized that things had slightly changed. It is still a nice place to stay by a beautiful beach with many walkable options and would recommend it to anyone staying in Isla.

The last time we stayed, we were supposed to wear a band, this time there was no band to show that we were with the hotel and had the ability to park where we wanted or use the umbrella and chairs without an extra charge.

Although the staff did a good job of making sure, not just anyone took advantage of this, it was slightly irritating that several people from our party were asked or told to not go up to the rooms or use the chairs.

The parking situation is not ideal, but again, the staff did their best to help us get out of tight situations.

This place is a DUMP. I understand that there is newer portion of the facility but that was not the room we were given. Our room was one step above an area y barracks - 2 beds, a nightstand and a mini fridge. There wasn’t even a chair. There were no water glasses, plastic or otherwise, no washcloth, and no hairdryer. When was the last time you stayed in a hotel room? It did not have a hairdryer? There was a handwritten note on top of the mini fridge that said “tips, please” but we never got any sort of service to the room. The view out our back windows looked onto the Reef from other places in the area so it wasn’t a nice view. Best to keep the curtains closed. The air conditioning unit on it had a digital display. It was so bright that we didn’t need a nightlight in the room. In fact it illuminated the whole room and it was difficult to sleep. This facility advertises that its office opens at 9 AM. We tried to drop our luggage around 10 AM and there was no one around. Finally a bartender from the connecting restaurant bar told us that no one would be there until late afternoon. He told us just to leave our luggage in the office and not worry about it. There was no separate room for luggage. There there was never anyone in reception. The lock on our door is very similar to the luck that you have on your bathroom door at home- not very secure. The bar closed at 6 because it rained. Why did we pay the same amount as guests in the new improved rooms? Never again. A DUMP.

Good value and walking distance to Playa Norte

They overbooked and we didn’t have a room when we got there. Not a fun experience lugging our suitcases through the sand walking back off the property looking for a room elsewhere. Was very displeased to have travelled a whole day to get to Isla mujeres only to not have a room and have to search on foot for another place to stay that night.

a great location

I enjoyed the simplicity of the hotel. Everything was very central. The rooms were definitely clean and
The view was exceptional. We were blessed enough to have a sunset each evening and view it from our lanai.

We stayed here for a couple days while visiting Cancun on a trip to Isla. The room is a bit old, and not the nicest, but you are literally on the beach. We stayed in the “junior suite with terrace balcony” and it was quite literally the best beach view and literally walk out the door and into the sand. Price was reasonable for the location.

It is in a great location in North Beach. Two only issues:
a) have a safe in the rooms and,
b) it's difficult to arrive with luggage as there is a sandy area you must walk and must lift all you luggage.

The room is very basic. We don’t spend much time in our room so this was fine. The room was clean and bathroom was nice and had what we needed. The location is excellent and close enough to walk everywhere in town which we appreciated very much. There is a bar on site and you can get some great drinks and some food too. We enjoyed our stay here and especially liked the location. Waking up with the sound of the waves isn’t too bad either. Definitely staying here again.

We are all about no frills- but this was a horrible experience! The door did not close securely and had no dead bolt, it was my daughter & i so I didn’t feel safe! Very noisy outside room with golf cart parking & thumping dance music playing all day until late hours. View to the back of property was trashy, refrigerator in room was unplugged & smelled of fish. The beach seemed to be more public with non stop vendors bothering guests. Many of the staff were rude, got irritated because we used lounge chairs first thing in the morning. The entire experience was so bad- we packed up & left a day early.

The property is simple, but the room is very comfortable as is the bed, and the view!!! OMG the view is amazing! Besides we (guests) can use the beaches chair, I super recommend it!

This place was honestly so amazing! Literally on the beach front. Easy access. You can bring your golf cart. Be careful sand will get you stuck but you can get out don’t panic! But over all amazing all you need for a nice beach day style stay. Friendly stays and in great area.

I stayed on the top floor oceanfront unit and it had an amazing view.

The unit had a coffee maker, mini fridge, and microwave, but no kitchen sink, no coffee cups or coffee.


It would be a nice touch to have some coffee and cups.

The livingroom set was way outdated, should at least be reupholstered, but better to get something more modern.

The location is amazing and the beach amazing, one of the best in the world.

This particular property has an unbeatable location, right on the beach, idyllic.
Is just what I always wanted location wise.
I would suggest an update placing few things to make it more comfortable. Like an iron and hair dryer on every room, a tray with coffee, sugar and milk in the fridge, cups for cold and hot drinks and an electric kettle.
Perhaps a chair for an extra blanket and a box of tissue.
I know we can go to the restaurants but I would have love to have those things.
In any case please don't miss this hotel, Best location. I absolutely love the fact I could get up, walk few steps and I was on the warm water. Amazing. I would definitely come back here.

We love this resort for simple, clean, beach front propert. Kind staff as well!

Getting bottles of water was a daily challenge